Sales Coordinator

Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! 

JOB SUMMARY

Assist Director of Sales, Director of Catering, Sales and Catering team in day-to-day operations of the Sales Department.  This position requires extensive data entry, report generation, documentation, and general office management duties.  Ideal candidates are self-starters with an interest in hotel sales & marketing. 

JOB DUTIES 

1. Answer phones, general questions, and direct leads/calls to appropriate team member.

2. Data Management (uploading and tracking client lists and mailings, etc).

3. System Management (DELPHI, SALESFORCE, MS OFFICE).

4. Process monthly and quarterly sales reporting.

5. Assist Sales Team in completing monthly group pickup and revenue.

6. Utilize SMS to track client stays and special requests; complete monthly reporting.

7. Coordinate site inspections and assist as needed.

8. Coordinate work priorities daily with ADOS and Sales Managers.

9. Preparation and delivery of contracts, proposals and collateral to clients.

10. Update existing contracts and proposals, photo libraries and materials as needed.

11. Take inquiries from potential clients.

12. Send thank you letters to clients on behalf of Sales and Catering Managers.

13. Organization and maintenance of Sales files, Sales kits and Catering menus.

14. Coordinate VIP reservations and amenities.

15. Assist/update room blocks, lists, BEOs and Resumes, for departments as assigned and distribute in a timely fashion.

16. Maintain deposits as assigned. Report to Controller and ADOS on any deposit(s) requested and not received.

17. Answer multiple phone lines in a professional and courteous manner.

18. Special projects as assigned.

19. Maintain office supplies and purchase orders – work with Director of Sales to ensure checkbook is up to date and accurate.

20. Work as liaison between Sales and Catering team and with all departments within hotels- including Reservations, Accounting, Concierge, and Front Office.

21. Cover office when Catering and Sales teams are away.

22. Support the Hotel Terra & Teton Mountain Lodge environmental commitments by having the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.

23. Watch for safety hazards and report them immediately.

MINIMUM REQUIREMENTS 

• High school diploma or GED required.

• Customer relations skills.

• Understand daily hotel operations and systems.

• Microsoft Office experience required.

• Ability to work independently and with others.

• Ability to draft memos and correspondences in a professional manner.

• Prior administrative experience.

The offer:

• Competitive Medical Benefits Package and 401(k) 

• Competitive Wages and Flexible Schedules

• Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal

• Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores

• Discounts on Noble House Hotels & Resorts Room Rates

• Discounts on Ski Passes

• Shared Transferable Ski Pass

• Onsite Ski-in, Ski-out, and Ski Storage

Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees.  The job description is intended to describe the general nature and work responsibilities of the position.  The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. 

Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.