Banquet Captain

To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet captain should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function.

DUTIES AND RESPONSIBILITIES:

• Meet and greet clients.
• Oversee catered functions, in house and off site.
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the event space in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Should possess in-depth Knowledge of Food and Beverage preparation and presentation.
• Supervise events and team members throughout service.
• Guide the Banquet servers in set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Resolve staff and customer concerns quickly and efficiently.
• Coordinate with the Kitchen and housekeeping department.
• Should be able to work under pressure and also work in long or break shifts. 
• Assist the Banquet Manager with scheduling, training and performance management.
• Assist and support the Conference Services Manager to provide excellent guest service
• Organize Transportation of food and equipment to offsite catering events.
• Should have experience in operating POS (point of sales) Software
• Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
• Speak with others using clear and professional language, and answer 
• telephones using appropriate etiquette.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 40 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

PREREQUISITES:
Experience: Previous experience in a similar role