Housekeeping Supervisor

Housekeeping Supervisors are critically important to ensuring a consistent, high-quality guest experience. Our primary goal is to provide our guests with exemplary, memorable service with maximum efficiency, consistent professionalism, and positive energy. You will be expected to demonstrate a high attention to detail, while meeting the high standards for individual and team performance set by the ranch and the Housekeeping Manager.

Housekeeping Supervisors will train new staff on our policies and procedures. You will supervise the work activities of entry-level team members to ensure clean, orderly, attractive guest-ready rooms and common areas. You will assign shift duties, inspect work, investigate complaints regarding housekeeping service and take immediate corrective action. You will also perform some clerical tasks, such as creating the weekly employee schedule, ensure cleaning supplies are fully stocked in department vehicles, caddies, and department spaces. You will conduct periodic inventories of supplies and recommend resupply orders. Since our ranch operates 24 hours a day, the Housekeeping Supervisor can sometimes find themselves working nights, holidays, and weekends. This is a physically demanding role. You will be expected to be able to regularly perform the many physical tasks that are normal part of your role. Daily responsibilities also include the cleaning of guest cabins, cleaning common use areas of the ranch, processing the lost and found items, turning in room keys, re-stocking department vehicles and caddies, preparing clean linen bags for the following workday, and other duties as assigned by the Housekeeping Leadership Team.

Applicants should be able to interact with guests in a professional, friendly, and helpful manner. The preferred applicant is self-motivated, self-disciplined, with an outgoing, positive, upbeat personality which helps them to be an excellent team player. Applicants must be able to lift weights up to and including 50 lbs. Applicants must be able to stand for long periods up to and including (5) five hours. Prior commercial housekeeping experience is preferred, but not required, as training will be provided.

The compensation package includes hourly rate, plus tip pooling, plus additional incentives based on individual performance.