Front Desk Supervisor

Both Summer Season and Year Round Positions available. Our customer service supervisor works closely with our Front Desk Manager. They are a key member of the hospitality team here. It is their responsibility to greet guests, assist with the check in process, register the guests, let them know about on-ranch activities and amenities. Customer Service Agents are also responsible for verifying credit cards, balancing accounts, and securing payment for any on-ranch activities or room charges. Customer Service Agents will need to have a working knowledge of how to operate a PC, and will use a reservation software daily to take new reservations, change existing reservations, and occasionally cancel reservations.  In addition to performing roles of Customer Service Agent, they will assist with taking On-Call shifts when the office is closed, be a member of leadership for support of the team, and other supportive roles under the Front Desk Manager.