Seasonal Operations Supervisor

Seasonal Operations Manager

Position Overview

A dynamic leadership role overseeing daily transportation operations, fleet management, and team development for our seasonal tourism business from March through October.

 

Schedule

Season Duration: March through October

Working Days: 5-day workweek with alternating Monday-Tuesday or Tuesday-Wednesday off

Additional Hours:  Flexibility required to work during scheduled days off when business needs arise

Daily Start Time: 30 minutes before first passenger pickup or 9:00 AM, whichever is earlier

 

Key Responsibilities

Team Leadership & Development

• Provide direct supervision and support to driving team members
• Serve as primary point of contact for driver questions, concerns, and operational issues
• Design and implement team building activities and recognition programs
• Manage performance improvement processes and corrective actions
• Foster a positive work environment that promotes safety, service excellence, and team collaboration

Scheduling & Operations Management

• Develop and maintain efficient driver schedules to meet all tour and transfer requirements
• Ensure equitable distribution of assignments among driving team
• Conduct proactive schedule analysis to identify and address potential coverage challenges
• Implement solutions for last-minute schedule changes or operational demands
• Monitor and adjust staffing levels based on business forecasts

Fleet Management

• Oversee comprehensive vehicle maintenance program
• Conduct regular vehicle inspections to identify mechanical issues and cosmetic concerns
• Coordinate with maintenance providers for preventive service and annual inspections
• Establish and maintain vehicle cleanliness standards
• Manage inventory of cleaning supplies and equipment
• Ensure all vehicles meet safety regulations and company presentation standards
• Track and document vehicle maintenance history and expenses

 

Additional Duties

• Serve as Manager on Duty during assigned shifts
• Participate in management team meetings and strategic planning sessions
• Support other departments during peak periods
• Assist with special projects as assigned

 

Qualifications

• Previous experience in transportation operations management preferred
• Strong leadership and team-building abilities
• Excellent organizational and problem-solving skills
• Proven ability to work in a fast-paced, dynamic environment
• Strong communication and interpersonal skills
• Valid driver's license with clean driving record
• Proficiency in scheduling software and basic computer applications

Physical Requirements

• Ability to work extended hours in various weather conditions
• Capable of inspecting vehicles, which may require bending, stretching, and light lifting
• Must be able to assist with luggage handling when necessary
• Must be able to lift/move luggage/material weighing 50+ pounds

Benefits

• Competitive seasonal salary
• Performance-based incentives
• Professional development opportunities

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We are an equal opportunity employer. Federal & State laws, and our own company policy prohibits discrimination in employment on the basis of race, religious creed, color, national origin, marital status, sex, age, sexual orientation, or any other category protected by law.