Excursions

Wilderness Tour Guide

$18.00 / hour + tips

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Reports to: Wilderness Excursions Supervisor

Category: Seasonal

Salary Range: $18

Location: Icy Strait Point

Icy Strait Point Guides provide a leadership role as well as interpretation and narration for guests departing on Excursions. Guides are responsible for providing a positive experience for the guest while visiting Icy Strait Point.  Guides will be cross trained to lead all tours associated with Icy Strait Point and may be required to switch excursion assignment schedule if necessary.

Essential Duties and Responsibilities:

  • Conduct all activities and decisions according to Icy Strait Point’s guiding principles: BAP: Best, Authentic, Profitable
  • Provide guests with information about the scenery, wildlife, history, culture and geography.
  • Provide excellent customer service to all guests
  • Provide passenger counts, collect tickets and report tour departures for each tour.
  • Maintain professionalism on and off tours.
  • Be knowledgeable of the daily operations and venues of the site to answer any questions the guest may have.
  • Ensure the safety of all Guests on tours.
  • Assist Guest Reps when needed.
  • Be a positive and enthusiastic member of the Icy Strait Point team.
  • Assist in keeping equipment clean and tour ready for upcoming tours.
  • Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise
  • Participate in all required trainings.
  • Maintain a current First Aid/CPR certification.
  • Other duties as assigned.

Requirements:

  • Adequate knowledge or willingness to learn about Tlingit culture.
  • Must be able to learn a Tlingit Introduction
  • Knowledge of the local area (marine life, plants, animals, birds)
  • Must have good customer service skills.
  • Show up on time, well groomed, in uniform and ready to work.
  • Must have good verbal communication and presentation skills.
  • Ability to learn, retain and present excursion information to guests in an accurate manner.
  • Ability to learn and manage tour timings.
  • Must be able to follow instructions and complete assignments with minimal supervision.
  • Must be willing to work in harsh weather conditions for extended periods of time and work varied shifts as well as weekends and holidays.

Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Applicants must have proof of legal authority to work in the United States.