Juneau Zipline Operations

Driver Guide

$18.00 - $21.00 / hour + tips

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As a Driver Guide, your primary responsibility will be the safe and timely transportation of guests. You will ensure guests have an enjoyable experience while providing informative narration and ensuring the vehicle's upkeep. This role requires commitment to safety, customer service, and maintaining a clean driving record. All applicants will need to pass a DOT physical and medical exam prior to starting. Training is provided to qualified candidates. 

Essential Job Functions 

  • Pre-Trip Inspection: Conduct thorough pre-trip inspections of the vehicle and report any maintenance concerns. 

  • Guest Interaction: Greet guests warmly and provide excellent customer service, ensuring a positive experience. 

  • Safety Procedures: Perform a pre-departure safety speech, explaining safety protocols and ensuring passengers are informed. 

  • Safe Driving: Adhere to all traffic laws and safety procedures while driving. 

  • Narration: Offer guided narration on the local area, history, and points of interest during the drive. 

  • Vehicle Maintenance: Assist with daily and weekly vehicle maintenance, including routine cleaning. 

  • Vehicle Cleaning: Ensure the vehicle is clean both inside and outside on a daily basis. 

  • Flexible Schedule: Be prepared to work in a fast-paced, dynamic environment with a flexible schedule. 

  • Private Tours: Potential to conduct private tours at designated sites (training provided). 

Minimum Requirements 

  • Clean Driving Record: Required for safety and insurance purposes. 

  • Age: Must be at least 21 years old. 

  • DOT Physical: Must be able to obtain and pass a DOT physical. 

Physical Abilities Required 

  • Driving Duration: Ability to drive safely for multiple hours. 

  • Guest Assistance: Aid guests in boarding and unloading from the vehicle. 

  • Outdoor Comfort: Ability to work outside in various weather conditions and drive in them.  

  • Lifting: Must be able to assist with loading walkers and wheelchairs and lift up to 50 pounds when necessary. 

This position requires an individual who is safety-conscious, customer-oriented, and flexible to meet the varying demands of the job. If you enjoy providing tours, sharing local history, and interacting with guests, this is an excellent opportunity for you!