Host

Seeking individuals with a passion for service that enjoys working with people and is interested or have experience in a resort Food and Beverage setting.  The Host position is the first and last person our guest sees as they enter or exit our F&B locations.  This is a high-energy role that greets our guests, handles reservations, and seats our customers in our F&B locations.  Training possibilities for waitstaff positions while in this position are possible.  Must be able to work varying shifts, including nights/holidays/weekends/double and split shifts. 

Duties

• Meets arriving customers as they enter the restaurant with a cordial greeting.
• Escorts to assigned tables, issues menus, and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in the restaurant during the entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, respond to any customer requests, and assess the efficiency of the operation for management.
• Receives payment and processes the transaction on the computerized cash register, counting back change out loud for the protection of guests and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts, and method of payment.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning, and side work duties. Checks the proper set-up of tables and seating prior to opening.
• Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.