Ticket Scanner

Job Summary: Assists guests and employees by scanning tickets before they load the chairlift.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Ensure customer satisfaction with efficient, friendly service.
• Maintain condition and appearance of lift ramps and lift terminal areas.
• Facilitate orderly passenger traffic conditions at assigned lift station (may include placement of barriers and directional aids).
• Acquire general understanding of operation of lift in order to advise mechanics if lift is working improperly.
• Remove or relocate snow as needed.
• Assure that all guests meet the needed requirements in order to load the lift.
• Prevent fraudulent lift access.
• Advise supervisor or ski patrol of adverse conditions or problems as appropriate.
• Maintain written operational logs as required by ANSI Code.
• Perform other tasks as required (including assisting other departments as necessary).
• Provide supervisor with feedback on job related matters.
• Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

• Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
• Ability to work in a fast paced environment.
• Ability to work varied schedule including weekends/holidays.

Experience/Education:

Preferred:

• Prior experience working with the public.
• Knowledge of the ski industry.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to handle objects or tools. Must be capable of walking or standing 90% or more of a normal 9-hour work shift. Must be capable of lifting and moving 30 lbs. or more. Must be capable of walking on uneven terrain and snow and ice, shoveling snow, bending, stooping, and sitting for extended periods of time.

Equipment Used:

• Rake
• Shovel
• Snow Scoop
• Ice Pick
• Telephone
• Two-way radio
• Ticket Gun

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and frequently works near moving mechanical parts. They will be exposed extreme weather conditions including sub-zero temperatures, wind, snow, and freezing rain.