Alaska Mountain Guides & Chilkat Guides

Current Job dates:

Currently recruiting for the season that runs from March 27th, 2025 to October 20th, 2025.

Cruise
Dock Representative
$18.00 - $23.00 / hour
Haines, Skagway
The main responsibility of the Haines Skagway Fast Ferry/Alaska Mountain Guides Dock Representative team (also referred to as ‘Dock Rep’) is to carry out the company’s mission of providing clients with a safe, enjoyable, and educational wilderness experience.  The Skagway dock reps facilitate the operation of all our day programs by collecting passengers, collecting tickets and waivers, and driving transfers. The dock representative is the first point of contact guests have with the company are relied on to set a standard of professionalism and care. This is a high-paced, high-energy position crucial to daily Skagway and Haines-based operations.

REQUIREMENTS 
• Prior office and/or tourism experience preferred 

• Have a clean driving record and be able to be placed on our company auto insurance 

• Must have or obtain a basic first aid and CPR certification 

• Must be able to think nimbly and problem solve quickly and effectively 
• Open to obtain a Class B CDL with Passenger and Airbrake endorsements.
 
JOB DUTIES 
Reports to Haines Skagway Fast Ferry Manager
Assisting the Haines Skagway Fast Ferry Manager in running daily operations which includes but is not limited to: 
• Responding to emails, phone calls, and voicemails. 

• Arrive to the dock prior to the ferry's arrival to inspect facilities and check in any outbound guests. 

• Keep track of daily manifests with accurate counts and at the end of the day scan them, upload to SharePoint, and file away.  
• Update season and daily prelims using Zoho, FareHarbor, and partner spreadhseets. 

• Contact partners for update prelims

• Manage crowds ensure all guests board the fast ferry. 

• Appropriately fill out ship settlement forms. 

• General administrative/marketing support. 
• Administrative and management support 

• Invoice management and complete settlement sheets

• Support projects and additional responsibilities as needed. 
 
WORKLOAD 
June, July, and August are busy and the Haines Skagway Fast Ferry Dock Representative can expect to receive 40+ hours per week. The nice thing is that Alaska has very generous overtime laws and the Dock Representative can expect quite a jump in your paycheck size. 
 
LIVING SPACE AND RENT STRUCTURE 
Employee housing is located in downtown Skagway, the grocery store and other attractions are within walking distance from housing. Accommodations consist of shared rooms typically 2-4 beds to a room, although the largest room is a 6-occupant bunkroom. Each house features shared bathrooms, a kitchen area, and living room. Employees residing in housing are expected to respect others and maintain a clean living area. Rent procedures are outlined in the Employee Manual. The two downtown houses share a large yard and mountain views, providing a fantastic base for our team. 
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Alaska Mountain Guides
Excursion Guide
Skagway
As a Rock Climbing/Zipline/Hiking guide, your main responsibility is to carry out the company’s mission of providing clients with a safe, enjoyable, and educational wilderness experience. You will lead clients on their respective tours at the rock climbing and zip line site safely and enthusiastically with an ultimate goal of satisfied passengers at the end of each trip.  
Employees will be called on to participate in a variety of activities associated with the climbing and adventure park sites and operation, as well as residential upkeep. Routine maintenance at the climbing and zip sites includes course and route inspections, maintenance and route cleaning, documentation of inspections, trail work, and area development. Daily operations also include vehicle cleaning and washing as well as other maintenance. 
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Alaska Mountain Guides
Kayak/Canoe Guide
$14.00 - $18.00 / hour + tips
Haines
Alaska Mountain Guides (AMG) operates a kayaking and canoeing program for guests on cruise ship-based day trips. The trips are held either in the ocean fjord or Chilkoot Lake near Haines, Alaska.  Kayak and Canoe guides are responsible for driving guests to and from the lake or our beach staging area, equipping guests with PFD’s and paddles, performing safety talk, instruct guests on proper paddling technique, leading guests while on the water, operating outboard motor on canoe, emergency response, site setup/takedown, daily maintenance, and assisting in other areas of the company as needed.
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Chilkat Guides
Hike and Float Guide
Skagway
As a Hike & Float Guide in Skagway, your main responsibility is to carry out the company’s mission of providing clients with a safe, enjoyable, and educational wilderness experience. You will lead clients up the Chilkoot Trail and down the Taiya River safely and enthusiastically with an ultimate goal of satisfied passengers at the end of each trip.
Chilkoot Trail Hike & Float Trip Description:
Hike two miles of the historic Chilkoot Trail, the centerpiece of the Klondike Gold Rush National Historical Park. Enjoy the exercise, fresh air, beautiful scenery, pristine forests, and history of a bygone era as the trail takes you up and over the 350' tall Saintly Hill. Where the trail reaches the banks of the Taiya River, you will board an 18-foot inflatable raft for a three-mile scenic float (no whitewater) back down to the tidal estuary where the forest gives way to fields of beach greens and wildflowers below the granite walls of the fjord that rise steeply to the snow-capped peaks and hanging glaciers.
There are two variations on the Hike & Float Tour. Guests are able to book a float-only version, which is the tour as mentioned above without the hiking portion. Guests can also book a Hike & Float Summit Drive, which is the above description with a drive up the White Pass/Klondike Highway added at the end. For the summit drive, passports are required for all guides and guests. 
 
Additionally, Hike & Float guides will train into the “Gear Guide” position. This is the behind-the-scenes role that ensures all rafts and gear are set and clean for guests when their hike ends. The gear position requires driving a box truck with a raft trailer attached and operating an electric or hand crank crane to load/unload rafts from the trailer.
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Alaska Mountain Guides
ATV Guide
$15.00 / hour + tips
Haines
Alaska Mountain Guides (AMG) operates an exciting ATV tour program for guests on cruise ship-based day trips. The trips are held in the beautiful mountains outside of Haines, AK.  ATV guides are responsible for driving busses to and from our remote ATV staging area, leading guests while on trail, emergency response, site setup/takedown, daily maintenance, and assisting in other areas of the company as needed.  
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Chilkat Guides
Raft Guide
$14.00 - $18.00 / hour + tips
Haines
Be a part of the Chilkat Guides team and join us this summer in Southeast Alaska where mountains and glaciers meet the ocean!  We are currently seeking to fill raft guide and naturalists positions for summer 2025!

The Haines Raft Guide’s main responsibility is to carry out the company’s mission of providing passengers with a safe, enjoyable, and educational wilderness experience. The Haines Raft Guide will lead passengers by raft through the Chilkat Bald Eagle Preserve safely and enthusiastically with an ultimate goal of satisfied passengers at the end of each trip. Our rafts are 18 ft. oar-rigs and we will take up to 8 passengers at a time on either the Tsirku, the Klehini or the Chilkat Rivers. This trip has no whitewater.

We do not require previous experience for raft guide positions. Familiarity or previous experience is a plus, however, we offer comprehensive training programs for these positions. In order to participate in training, a successful applicant should plan on traveling to Haines by  March 30th or early May depending on which guide training session they plan on attending. Most positions will operate from April through October. We have the flexibility for those in college or otherwise requiring an earlier end date to their contract. 
Our river guide training is free of charge for employees, however, in order to work for us, a successful applicant will also need to be certified  Wilderness First Responder (WFR) and Swiftwater Rescue (SWR) for all rafting positions.
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