Current Job dates:
Currently recruiting for the season that runs from December 1st, 2024 to April 21st, 2025.
- Checks guests in and out
- Arranges transportation
- Receive guest payments
- Provide local guest information
- Customer service skills a must!!
- Multi tasking..computer skills for reservation system
- Assist Front Office staff with guest check-in and check-out procedures, including lodge tours
- Luggage handling
- Snow and garbage removal
- Light maintenance
- Assist with laundry, housekeeping, and public area cleaning
- Provide nightly turndown service
- Valet parking
- Shuttle service in the Alta/Snowbird area
- Assist guests with questions and requests
- Perform additional tasks as assigned by management
- Valid driver’s license and clean driving record
- Must be 21 years old
- Quality interpersonal communication skills
- Ability to analyze and solve problems
- Ability to multi-task
- Positive attitude, professional manner, and appearance in all situations
- Must be able to stand and shovel snow for long periods of time
- Must be able to lift up to 50lbs
- Exact shift times may vary, employees assigned a variety of shifts throughout the week: 6:30 am – 2:30 pm, 11:00 am – 7:00 pm; 4:00 pm – 12:00 am; 8:00-11:00 am and 3:00 pm to 7:00 pm
- Some ski time is available most days depending on shifts
- Weekend and Holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Oversee day-to-day housekeeping & lodge laundry operations.
- Follow lodge protocols to ensure rooms and public areas are cleaned correctly.
- Customer service skills are required to interact with guests and staff.
- Clean guest rooms per lodge protocols.
- Maintain housekeeping carts with cleaning supplies, linen, towels, etc.
- Replenish guest rooms with bath supplies, towels, and amenities.
- Strip and re-make beds with fresh linen.
- Stock closets with linens, supplies, and place amenities such as rollaway beds back in their proper locations.
- Dust and polish furniture and equipment.
- Request repair services per lodge procedure.
- Observe precautions required to protect lodge and guest property, and report damage, theft and found articles to supervisor.
- Carry linens, towels, toilet items etc with cart.
- Polish silver/brass accessories and metalwork such as fixtures & fittings.
- Remove debris from lobby & pool areas.
- Replenish bathroom supplies such as drinking glasses, linens, writing supplies, etc.
- Perform additional tasks as assigned by management.
- High school diploma or equivalent preferred.
- Prior work experience preferred.
- Hardworking and self-motivated.
- Quality interpersonal skills.
- Ability to analyze and solve problems.
- Ability to multi-task.
- Positive attitude, professional manner and appearance in all situations.
- 8 hour shifts any day of the week, shifts have flexible start times between 6-8am and end 8 hours later between 2 and 4 pm depending on the day, weather, and lodge business.
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- Daily breakfast and lunch provided
- Additional pay incentive provided for cleaning additional rooms above the daily expected amount.
- Limited onsite housing in shared, dormitory-style rooms is available on a first-come first-served basis. These accommodations have a bi-weekly room and board charge of $125 and include three meals a day.
- Bus pass provided
- Clean guest rooms per lodge protocols.
- Maintain housekeeping carts with cleaning supplies, linen, towels, etc.
- Replenish guest rooms with bath supplies, towels, and amenities.
- Strip and re-make beds with fresh linen.
- Stock closets with linens, supplies, and place amenities such as rollaway beds back in their proper locations.
- Dust and polish furniture and equipment.
- Request repair services per lodge procedure.
- Observe precautions required to protect lodge and guest property, and report damage, theft, and found articles to supervisor.
- Carry linens, towels, toilet items etc with cart.
- Replenish bathroom supplies such as drinking glasses, linens, writing supplies, etc.
- Perform additional tasks as assigned by management.
- Must be organized and work in a fast-paced environment.
- Must be reliable and prompt to work.
- Must be at least 18 years of age
- Must be able to work with minimal supervision.
- Must follow all lodge protocols regarding cleaning of guest rooms and public areas.
- Must be able to stand, walk, bend, & lift for extended periods of time. Must be able to bend, kneel, handle, reach, grasp, and perform repetitive motions.
- Must be able to lift up to 30lbs.
- Must be prepared to be flexible due to weather conditions – ie staying later due to road closures or coming up early due to road closures.
- Using chemicals in a safe manner and wearing proper PPE
- All job opportunities at Alta’s Rustler Lodge require the ability to comply with our Performance and Grooming Standards along with Drug, Alcohol, and Employee Conduct policies.
- High school diploma or equivalent preferred.
- Prior work experience preferred.
- Hardworking and self-motivated.
- Quality interpersonal skills.
- Ability to analyze and solve problems.
- Ability to multi-task.
- Positive attitude, professional manner and appearance in all situations.
- 8 hour shifts any day of the week, shifts have flexible start times between 6-8am and end 8 hours later between 2 and 4 pm depending on the day, weather, and lodge business.
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- Daily breakfast and lunch provided.
- Additional pay incentive provided for cleaning additional rooms above the daily expected amount.
- Limited onsite housing in shared, dormitory-style rooms is available on a first-come first-served basis. These accommodations have a bi-weekly room and board charge of $125 and include three meals a day.
- Bus pass provided.
- Cleans all lodge linens, including dining room, guest room, and kitchen linens, with commercial laundry equipment.
- Deliver laundry bags to the laundry room from throughout the hotel.
- Launder and restock employee uniforms.
- Restock pool area towels and kitchen rags.
- Stock housekeeping closets with linens and place amenities such as rollaway beds back in their proper locations.
- Clean and maintain the laundry room.
- Perform special duties such as cleaning guestrooms, vacuuming public areas, and assisting other departments as needed.
- Provide nightly turndown service.
- Clean and set up laundry room prior to lodge opening.
- Assist guests with all questions and reasonable requests.
- Perform additional tasks as assigned by management.
- Ability to analyze and solve problems.
- Ability to multi-task.
- Positive attitude, professional manner and appearance in all situations.
- Ensure high level of customer service is maintained at all times
- Must be able to stand for long periods of time.
- Must be able to lift up to 50lbs.
- High school diploma or equivalent preferred.
- Specific Shift: Any day of the week either 6am – 2pm, or 3-11pm exact times may vary
- Ski time available most days, hours flexible depending on lodge business.
- Weekend and holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Ski pass included
- Clean all lodge public areas, including lobbies; public restrooms, laundry rooms, spa, jacuzzi, and pool areas, fitness center, business center and other areas per department checklists.
- Disinfect and sanitize high-touch areas per lodge protocols.
- Vacuum public, office, and employee areas.
- Dust and vacuum.
- Maintain custodial carts and closets with supplies.
- Perform nightly turndown service.
- Assist laundry attendants with cleaning, folding, and restocking closets.
- Wipe interior windows.
- Clean elevators.
- Empty trash in hallways and common areas.
- Perform additional tasks as assigned by management.
- Quality interpersonal skills.
- Ability to analyze and solve problems.
- Ability to multi-task.
- Positive attitude, professional manner and appearance in all situations.
- Must be able to stand for long periods of time.
- Must be able to lift up to 40lbs.
- Hardworking and self-motivated.
- Shifts any day of the week 6:00 am – 2:00 pm or 2pm – 10pm, exact times may vary
- Allows for ski time most work days but not guaranteed
- Weekend and Holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Ski pass included
- Overnight position
- Reconcile transactions for the day
- Prepare all required daily and summary reports
- Provide courteous and professional guest services
- Respond to guest inquiries and resolve guest concerns
- Complete late-night guest check-ins and early morning guest check-outs
- Assist guests with luggage handling
- Perform late-night housekeeping requests
- Provide early morning coffee service
- Perform additional tasks as assigned by management
- Prior experience in customer service preferred
- Quality written, verbal, and interpersonal communication skills
- Strong computer skills
- Mathematical and problem-solving skills
- Ability to multi-task
- Positive attitude, professional manner, and appearance in all situations
- Shifts any day of the week, 5 days a week from 10:30 pm to 6 am
- Weekend and Holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Cleans all lodge linens, including dining room, guest room, and kitchen linens, with commercial laundry equipment.
- Deliver laundry bags to the laundry room from throughout the hotel.
- Launder and restock employee uniforms.
- Restock pool area towels and kitchen rags.
- Stock housekeeping closets with linens and place amenities such as rollaway beds back in their proper locations.
- Clean and maintain the laundry room.
- Perform special duties such as cleaning guestrooms, vacuuming public areas, and assisting other departments as needed.
- Provide nightly turndown service.
- Clean and set up laundry room prior to lodge opening.
- Assist guests with all questions and reasonable requests.
- Perform additional tasks as assigned by management.
- Ability to analyze and solve problems.
- Ability to multi-task.
- Positive attitude, professional manner and appearance in all situations.
- Ensure high level of customer service is maintained at all times
- Must be able to stand for long periods of time.
- Must be able to lift up to 50lbs.
- High school diploma or equivalent preferred.
- Specific Shift: Any day of the week either 6am – 2pm, or 3-11pm exact times may vary
- Ski time available most days, hours flexible depending on lodge business.
- Weekend and holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions available
- For live in positions, onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125 includes three meals a day. Off-site housing is also available in our employees housing at the base of the canyon available for a bi-weekly room and board charge of $100 includes three meals a day.
- Ski pass included
- Prepare high quality food items by following recipes as well as presentation guidelines
- The active ability and knowledge to work all stations, recipes, prep lists, and kitchen duties
- Directly supervises/delegates all food production
- Taste everything every day to ensure quality standards
- Provides training/guidance to all kitchen staff members including, but not limited to, cooking, food preparation, and plating procedures
- Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance
- Plan staff scheduling, execution, and performance to meet the Rustler expectations
- Ability to always remain calm and lead the staff to success in all kitchen and food details
- Participate in kitchen administration, menu development and recruitment
- Ensure sanitation and safety programs are closely followed
- Prior kitchen management experience
- A professional culinarian with first-class knife & culinary skills
- The ability to cook delicious food
- Excellent understanding of various cooking methods, ingredients, equipment, and procedures
- Planning, problem-solving, decision-making, leadership, and teamwork skills
- Accuracy and speed in executing tasks
- Strong/efficient written, verbal, and interpersonal communication skills across all departments
- Self-motivated, with both positive mental and physical stamina
- Organized & efficient on-time, time management
- Positive can do, get it done attitude
- Must be able to obtain a valid Serv Safe Manager Certificate
- Must be able to stand, bend, stretch, lift, and carry heavy materials
- Breakfast shift: 6:15 am – 3 pm, Middle shift 12-9 pm. Dinner shift: 3pm – 11pm
- Exact hours vary based on lodge capacity, weather, and staffing.
- Some ski time is available most days depending on shifts.
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- Position could be either live-out or live-in
- For live-in positions, onsite housing is available. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Skilled at handling a variety of foods and kitchen equipment
- Able to remain calm under pressure
- Committed to quality service, and attention to details
- Prepare high-quality food items by following recipes as well as presentation guidelines
- Actively participate in all kitchen duties, i.e., food prep, cooking, organization, and cleaning
- Ensure the proper HACCP handling and labeling of food
- Follow both written and verbal directions
- Maintain organization, cleanliness, and sanitary conditions of kitchen areas
- Perform tasks as assigned by management
- Prior kitchen experience
- Knowledge of various cooking methods and procedures
- Accuracy and speed in executing tasks
- Decision-making, planning, and problem-solving skills
- Strong/efficient interpersonal communication skills
- Self-motivated
- Great teamwork skills and attention to detail
- Efficient time management
- Positive can do, get it done attitude
- Must be able to obtain a valid Utah food handler permit
- Must be able to stand, bend, stretch, lift, and carry heavy materials
- Breakfast shift: 6:15 am – 3 pm, Middle shift 12-9 pm. Dinner shift: 3pm – 11pm
- Exact hours vary based on lodge capacity, weather, and staffing.
- Ski time is available most days depending on shifts.
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Assists chef/sous chef/cooks in preparing food items for specific menu items.
- Prepare salads, sandwiches and some breakfast items for guests.
- Knife skills
- Ability to read and follow set recipes.
- Also assists with cleanup when necessary.
- Off and on site housing available
- Skiing privileges
- Scrape and sort dishes before loading them into a dishwashing machine for cleaning
- Monitor dish machine water temperature and detergent levels
- Unload dishwashing machine and properly put away utensils and dishes
- Sweep and scrub kitchen floors to ensure a clean and safe work area
- Bag kitchen trash and transport to the dumpsters, maintaining the cleanliness of this area as well
- Assist in the preparation and serving of food as may be required
- Stock supplies such as food items and utensils in kitchen and storage areas
- Maintain dishwashing machine and report any mechanical faults to supervisor
- Stock and arrange kitchen utensils and dishes in the existing organization and locations
- Handle glassware and other fragile tableware to prevent breakage
- Execute daily chore lists and duties
- Perform additional tasks as assigned by management
- Accuracy and speed in executing tasks
- A satisfaction making things neat, clean and organized
- Strong/efficient interpersonal communication skills
- Self-motivated
- Great teamwork skills and attention to detail
- Efficient time management
- Positive can do, get it done attitude
- Must be able to obtain a valid Utah food handler permit
- Must be able to stand for long periods, bend, stretch, lift, and carry heavy materials
- Breakfast lunch shift: 6:15 am – 3 pm, Dinner shift: 3pm – 11pm. Exact hours vary based on lodge capacity, weather, and staffing
- Ski time is available most days depending on shifts, but not guaranteed
- Weekend and Holiday work required
- No vacation as this is a seasonal position
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Plan & prepare consistent, great-tasting, visually appealing made-from-scratch breads, pastries, and desserts served daily at breakfast, lunch, après ski, and dinner according to approved/successful recipes
- Skilled in various forms of baking production & equipment operation
- Ensure the proper HACCP handling and labeling of food
- Maintain organization, cleanliness, and sanitary conditions of kitchen areas
- Manage inventory levels for both raw and production materials
- Successfully direct and oversee subordinate staff
- Assist chefs as necessary
- Similar prior baking experience
- Adaptability
- Decision-making, planning, and problem-solving skills
- Self-motivated
- Efficient time management
- Positive can do, get it done attitude
- Great teamwork skills and attention to detail
- Strong/effective interpersonal communication skills
- Must be able to obtain a valid Utah food handler permit
- Must be able to stand, bend, stretch, lift, and carry heavy materials
- Set your own exact hours, generally, 2:00 am – 11:00 am, or until tasks complete
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- This is a live-in position. Onsite housing available. Bi-weekly room and board charge of $125 includes three meals a day
- Ski pass included
- Assist the baker in the preparation of made-from-scratch breads, pastries, and desserts served daily at breakfast, lunch, après ski, and dinner according to approved/successful recipes
- Safely and appropriately use baking and measuring tools/equipment/appliances to complete all steps in the baking process
- Ensure the proper HACCP handling and labeling of food
- Maintain organization, cleanliness, and sanitary conditions of kitchen areas
- Assist chefs and kitchen staff as necessary
- Follow both written and verbal directions
- Prior kitchen experience
- Adaptability
- Self-motivated
- Efficient time management
- Great teamwork skills and attention to detail
- Positive can do, get it done attitude
- Strong/efficient interpersonal communication skills
- Must be able to obtain a valid Utah food handler permit
- Must be able to stand, bend, stretch, lift, and carry heavy materials
- Exact hours set by lead baker, generally 2:00 am – 11:00 am, or until tasks complete
- Weekend and Holiday work required.
- No vacation as this is a seasonal position.
- This is a live-in position. Onsite housing available. Bi-weekly room and board charge of $125 includes three meals a day
- Ski pass included
- Help manage food shipments
- Unload, sort, and put away food shipments
- Ensure that all food is put away in a correct and organized way
- Interact with food purveyors to manage shipments and ensure orders are delivered correctly
- Perform additional tasks as assigned by management
- Excellent organizational skills
- Accuracy and speed in executing tasks
- A satisfaction making things neat, clean and organized
- Strong/efficient interpersonal communication skills
- Self-motivated
- Great teamwork skills and attention to detail
- Efficient time management
- Positive can do, get it done attitude
- Must be able to obtain a valid Utah food handler permit
- Able to lift 75 pounds
- Must be able to stand for long periods, bend, stretch, lift, and carry heavy materials
- Shift times: generally, this is a split shift 6am to 11am and a couple hours in the afternoon
- We receive two shipments a day (Wednesdays & Sundays off) schedule can be manipulated
- Some ski time is available most days depending on shifts, but not guaranteed
- Weekend and Holiday work required
- No vacation as this is a seasonal position
- Either a live-out or live-in position
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day.
- Off-site housing is also available in our employee housing at the base of the canyon available for a bi-weekly room and board charge of $100 includes three meals a day.
- Meals provided while on shift for live-out employees
- Ski pass included
- Train, supervise, manage, and lead staff
- Deliver superior guest service and ensure guest satisfaction
- Respond to guest requests and complaints
- Manage dining room reservations
- Schedule, organize and supervise dining room shifts
- Problem-solving, monitor operations, and initiate corrective actions
- Ability to perform any and all dining room positions
- Maintain a wine list
- Ensure compliance with lodge dress codes and state health codes
- Nurture a positive, team-oriented environment
- 2-3 years past management experience, preferably in the F&B industry
- Extensive wine knowledge a plus
- Working knowledge of Aloha POS is a plus
- Quality customer service skills
- Flexibility
- Valid ServSafe and TIPS certifications
- Ability to analyze and solve problems
- Ability to multi-task
- High level of attention to detail as well as proven organizational skills
- Positive attitude, professional manner, and appearance in all situations
- Must be able to stand and walk for long periods of time
- Must be able to lift up to 30lbs
- Onsite housing available.
- Bi-weekly room and board charge of $125 includes three meals a day.
- Ski pass included.
- Manages breakfast buffet and ala carte lunch service (5:30 a.m. - 3 p.m.) 5 days/week
- Ensure guest satisfaction
- Ensure staff on time and performing correct duties
- Ensure lodge protocols for breakfast and lunch in place
- Work as needed to make the meal happen in an efficient manner as well as providing superior guest service!
- Fast paced environment
- Aloha POS knowledge helpful
- Must enjoy people and customer service
- Hands on style environment
- Must be able to carry a tray
- Barista skills helpful
- Prepare and serve alcoholic and non-alcoholic beverages
- Mix, prepare and serve drinks according to approved recipes
- Maintain cleanliness and sanitary conditions of bar and lounge area
- Wash glassware during service
- Maintain records of liquors, beers, and wine to ensure bar stock is maintained at all times
- Operate in accordance with Utah liquor laws
- Perform additional tasks as assigned by management
- Must be at least 21 years of age
- Must have, or be able to obtain, a valid Utah food handler permit and a Utah alcohol server permit
- Prior bartending experience preferred
- Strong computer skills; knowledge of Aloha POS useful
- Great customer service skills
- Ability to analyze and solve problems
- Ability to multi-task
- Positive attitude, professional manner and appearance in all situations
- Must be able to stand, walk, bend, & lift for extended periods of time
- Must be able to lift up to 30lbs
- Full-time day bartender 5 days a week 11- 5pm, exact hours may vary
- Part-time day bartender, 4-5 days a week 3-8 pm, exact hours may vary
- These are live out positions so no housing is provided
- Meals are provided while on shift
- Ski pass included
- Serving breakfast and dinner to our lodge guests in a formal dining room
- Breakfast is buffet style & 4 course dinner
- Experience required/Wine service and knowledge
- Must be able to learn menus, recipes and wine lists
- Must be able to multi task in a busy dining room environment - handling several tables at once while interacting with the kitchen and other front of house staff
- Must be a team player
- Must be able to carry trays and stand for long periods of time
- Dorm style housing provided
- Ski and meal benefits
- Great ski time!!!
- Greet and serve food and beverages to guests
- Be familiar with food and drink menus to answer questions concerning preparation, portion size, and ingredients
- Attend pre-meal meetings as required
- Check duty/side work lists for assigned duties and complete tasks in a timely manner
- Administer exceptional service according to operational procedures
- Perform additional tasks as assigned by management
- Serving guests lunch and dinner or dinner only shifts available - (this requires candidates to be at least 21 years old or above in order to legally serve alcohol.)
- Lunch a la carte menu
- Dinner 4 course sit down menu
- Experience required
- Skiing and meal benefits
- Great ski time!
- Reliable canyon vehicle (4X4) required
- Off site housing (single room with shared common areas) $200/month (includes basic foods too)
- Greet and seat guests
- Take dinner reservations for guests over the telephone and in-person
- Be familiar with food and drink menus to answer questions concerning preparation, portion size, and ingredients
- Maintain cleanliness of the host stand
- Perform side work, clean-up, and closing duties according to checklist
- Assist servers, bussers, and food runners as needed
- Perform additional tasks as assigned by management
- Great customer service skills
- Ability to analyze and solve problems
- Ability to multi-task
- Positive attitude, professional manner, and appearance in all situations
- Must be able to stand, walk, bend, & lift for extended periods of time
- Must be able to lift up to 30lbs
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- prepare espresso drinks for guests at breakfast
- assist dining room when slow
- seat guests at lunch
- close lunch checks
- make dinner reservations per Rustler protocols
- 6:30 a.m. - 2 p.m.
- good for late afternoon skiing!!! Occasionally a break between breakfast & lunch to make a couple of turns too!
- Clear and reset tables as needed
- Maintain cleanliness and sanitary condition of dining room and service areas
- Clean employee dining area, including vacuuming, sweeping, and mopping
- Assist in completion of post-shift clean-up and side work duties according to checklist
- Inspect guest orders for completeness and quality prior to delivery to the table
- Assist servers in the presentation of meals
- Assist dining room manager, chef, and co-workers as needed
- Attend to buffet and omelet station during breakfast service
- Be familiar with food and drink menus to answer questions concerning preparation, portion size, and ingredients
- Perform additional tasks as assigned by management
- Great customer service skills
- Ability to analyze and solve problems
- Ability to multi-task
- Positive attitude, professional manner, and appearance in all situations
- Must be able to stand, walk, bend, & lift for extended periods of time
- Must be able to lift up to 50lbs
- Both live out and live-in positions are available
- For live-in positions, onsite housing is available in shared dormitory-style rooms. Bi-weekly room and board charge of $125 includes three meals a day
- Meals provided while on shift for live-out employees
- Ski pass included
- Opening & Closing Spa based on shift schedule.
- Answer phones, checking voicemails, return guest calls, and responding to emails with booking requests.
- Book Appointments in person, on the phone, or through email
- Close out appointments and take payments
- Interact with guests using spa services
- Light daily cleaning and occasional deep cleaning as needed.
- Time management, accuracy, attention to detail and exceptional customer service is key to this position.
- Become knowledgeable about spa retail products
- Problem solves to create a win-win outcome.
- Provide guests with all materials needed for brochures to service technician information.
- Become an expert in knowing all the spa services and amenities to better sell the overall spa experience.
- Book all spa services for Massage Therapy and Aesthetics
- Recognize that scheduling directly affects our guests' experience and the entire spa operation.
- Assist with guest suggestions/complaints while effectively communicating information to management staff.
- Never say "NO" to a guest; although we may not be able to provide exactly what a guest may want, it's important to provide options.
- Flow Control: get messages to staff regarding appointments, ensure appointment accuracy and provide on-the-spot solutions to double bookings, therapists no-shows, and other scheduling problems.
- Be a "Team Player"
- Follow Lodge Employee Guidelines
- High School Diploma or GED
- Previous customer service experience, preferably in the hospitality industry.
- Ability to have conversations with members/guest so that information that is conveyed is understood.
- Efficient, well organized, and able to handle a variety of duties simultaneously
- Energetic, enthusiastic
- Professional manner, discretion, and appearance.
- Strong team player.
- Must be able to keep calm and composed while under pressure.
- Must have an eye for detail.
- Must have reliable transportation (4 wheel drive, all wheel drive, good tires, or tire chains)
- Availability When Facility Is Open: This could include morning, evenings, weekends, and holidays.
- Provide massages to clients by appointment, meeting the Rustler standard of quality and service
- Guide clients through service offerings and determine which massages would benefit them most
- Take a detailed client history and note any health conditions
- Evaluate clients to determine painful or stressed areas of the body
- Advise clients on stretching, strengthening or relaxation methods
- Suggest future massage appointments and regime to clients
- Listen to clients during appointments and adjust technique as they desire
- Prep for massage, ensure spa treatment room is clean and sanitized in preparation for appointment
- Clean spa treatment room following appointment
- Occasionally perform massages in guest hotel rooms as needed
- Provide excellent customer service to guests
- Ensure sanitation and safety programs are closely followed
- Perform other tasks assigned by management
- Valid and up to date massage therapy license
- Quality customer service skills
- Flexibility
- Strong/efficient interpersonal communication skills
- Self-motivated
- Positive attitude, professional manner and appearance in all situations
-
This is a live out position. Meals are provided while on shift.
- Flexible schedule possible – schedule set by Spa Manager and will vary depending on number of guests in the lodge and how many spa appointments are booked
- Weekend and holiday work required
- No paid vacation as this is a seasonal position
- Provides esthetic treatments that meet the guests needs and expectations
- Recommends Spa products and treatments and provide pertinent Spa information
- Obtains the basic medical history for a client, assesses any problems, or conditions and suggests appropriate therapy based on current health of client
- Assesses guest needs and inquire about contraindications like any allergies, and pregnancy, etc before beginning the service
- Maintains spa appearance, cleanliness according to standard operating procedures
- Maintains knowledge of hours of operation, reservations, fees, treatments, products and merchandise
- Sets-up and organizes workstation with designated supplies, forms and resource materials, report shortages to supervisor
- Anticipate guest's needs, respond promptly, and acknowledge all guests, however busy and whatever time of day
- Maintain positive guest relations at all times and maintain client details and confidentiality.
- Try to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.
- Ensure sanitation and safety programs are closely followed
- Provide excellent customer service to guests
- Perform other tasks assigned by management
- Current State Licensure (Esthetician, Cosmetologist)
- Quality customer service skills
- Flexibility
- Strong/efficient interpersonal communication skills
- Self-motivated
- Positive attitude, professional manner and appearance in all situations
-
This is a live out position. Meals are provided while on shift.
- Flexible schedule possible – schedule set by Spa Manager and will vary depending on number of guests in the lodge and how many spa appointments are booked
- Weekend and holiday work required
- No paid vacation as this is a seasonal position
Front Desk Attendant
$16.00 / hour
Alta
Front Office
Bellhop
$13.00 / hour + tips
Alta
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Housekeeping
Housekeeper /Supervisor
Alta
General Role: Perform housekeeping duties as well as doing room checks and overseeing other housekeeping staff.
Employment: Full Time Seasonal
Assistant Management Responsibilities:
Housekeeping Essential Duties and Responsibilities:
Preferred Qualifications:
Work Schedule
Accommodations
Housekeeping
Housekeepers
Alta
Housekeeper
General role: to perform cleaning duties of lodge rooms and public areas per lodge standards. Housekeepers use a checklist to perform cleaning duties so that rooms are sanitary, attractive and ready for guests. Assists other housekeepers as necessary to complete the cleaning in a timely manner.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Work Schedule
Accommodations
Off Site Housekeepers
$16.00 / hour
Alta
Cleaning of guest rooms and some public areas per Alta's Rustler Lodge protocols
Attention to details a must
Follow all lodge protocols regarding cleaning rooms and public areas
Bus pass, lunch and break provided
No housing available
8:30 a.m. - 4:30 p.m.
Housekeeping
Room Attendants
$15.00 / hour
Alta
Full time seasonal housekeeper Clean public areas & rooms Off site housing available
8:30 a.m. - 4:30 p.m.
12 p.m. - 8 p.m.
Must be able to lift 50 lbs
Housekeeping
Laundry
$15.00 / hour
Alta
General Description: Launders, folds, and delivers all the linens, towels, and uniforms of the lodge.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Housekeeping
Custodian
$14.00 / hour
Alta
General job description: Responsible for cleaning public areas of the lodge.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Front Office
Night Auditor/Overnight Front Desk
$15.00 / hour
Alta
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Housekeeping
Night Laundry Attendant
$14.00 / hour
Alta
General Description: Launders, folds, and delivers all the linens, towels, and uniforms of the lodge.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
*note* This position has the best ski time
Kitchen
Sous Chef
Alta
Sous Chef
General role: Sous chef and assistant manager in a fast-paced, highly organized kitchen.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
kitchen
Breakfast/Lunch Line Cook
$17.00 / hour
Alta
Prepares food for extensive breakfast buffet (7:15 a.m. - 9:45 a.m.)
Cooks eggs and other breakfast items ordered a la carte
Works hot lunch line (burgers, fish,pastas,specials)
Ability to read tickets and produce quality product quickly
Experience required
Follows set recipes.
Assists in prep and cleaning when needed.
6 a.m. - 3 p.m. - 5 days/week - extra help required at holiday times
Dorm style housing available on site/ Single room housing off site
Skiing privileges
Kitchen
Line Cook
$16.00 - $22.00 / hour
Alta
Seekng Experienced Line Cooks
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
kitchen
Prep Cook
$15.00 - $18.00 / hour
Alta
Kitchen
Dishwashers
$15.00 / hour
Alta
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Kitchen
Baker
$18.00 - $22.00 / hour
Alta
Baker / Pastry Chef
General role: Organize and execute baking needs for a restaurant.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Kitchen
Baker's Assistant
$15.00 / hour
Alta
General description: Support head baker in producing baked goods for lodge.
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Kitchen
Kitchen Receiver / Storeroom Manager
$15.00 - $18.00 / hour
Alta
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule
Accommodations
Dining Room
Dining Room Manager
Alta
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Accommodations
Dining Room
A.M. Dining Room Manager
$17.00 / hour
Alta
Dining Room
Bartender
$12.00 / hour
Alta
Employment: Full Time Seasonal or Part-Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Work Schedule:
Accommodations
Dining Room
Live In Servers
$12.00 / hour + tips
Alta
(this requires candidates to be at least 21 years old or above in order to legally serve alcohol.)
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Dining Room
Off Site Server
$14.00 / hour + tips
Alta
Dining Room
Host/Hostess
$12.00 / hour + tips
Alta
Host/Hostess
Employment: Full-time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Accommodations
Dining Room
Barista/Lunch Host
$12.00 / hour
Alta
Dining Room
Busser / Food Runner
$12.00 / hour + tips
Alta
Busser/Food Runner
Employment: Full Time Seasonal
Essential Duties and Responsibilities:
Qualifications:
Accommodations
Spa
Spa Reception
Alta
This position requires keen customer service and knowledge to provide memorable experiences for our guests. One of the first tenets of operating a successful spa is efficiency and accuracy in scheduling while maintaining exemplary customer service. Your main job objective is the smooth operation of the reception desk.
Essential Duties and Responsibilities:
Qualifications:
Spa
Licensed Massage Therapist
Alta
Employment: Full Time or Part Time Seasonal – Compensation based on commission with an hourly rate for stand by time
Candidates with dual licensing as LMTs and Aestheticians are highly desirable in our seasonal spa!
Housing Opportunities Available
Essential Duties and Responsibilities:
Qualifications:
Accommodations
Work Schedule
*Please inquire if you are interested in housing at the lodge, as we have limited live- in opportunities available.
Spa
Esthetician
Alta
Employment: Full Time or Part Time Seasonal – Compensation based on commission with an hourly rate for stand by time
Candidates with dual licensing as LMTs and Aestheticians are highly desirable in our seasonal spa!
Essential Duties and Responsibilities:
Qualifications:
Accommodations
Work Schedule
Housing opportunities are available with this position. Please inquire about housing as we have limited Live-In accommodations.
How to Apply
Please apply on our website. We are currently accepting applications and filling positions for the 2024 - 2025 season with employment dates of roughly November 30, 2024 through April 21, 2025. Please review the employment page of our website for additional information and details.
We are not sponsoring H2B visas at this time.
Contact Info
- Liza McDowell
- liza@rustlerlodge.com
- (801) 742-4819
- www.rustlerlodge.com
