General Manager

Job Description

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating  $15-20M in revenue to meet operating and financial goals, client objectives, and customer needs.

The General Manager will oversee operations at Bullfrog and Halls Crossing located at Lake Powell, Utah. This role requires strong leadership, operational expertise, and the ability to manage multiple departments, including lodging, food and beverage, retail, marina services, and recreational activities. The General Manager will be responsible for financial performance, guest satisfaction, employee engagement, client management, and ensuring that operations align with company standards and environmental regulations.

*This is a year-round position.

*Subsidized onsite housing is available! 

Job Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.

• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.

• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.

• Meaningful experience in service industry, contract services, or hospitality environment.

• Proven ability leading through other managers.

• Experience in creating and managing a department budget, financial controls and analysis.

• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).