Parking & Safety Attendant

Zephyr Cove Resort

Zephyr Cove Resort and Lake Tahoe Adventures are the best of both worlds: the beauty of a pristine mountain lake setting combined with the thrill of new adventures. On the South Shore of Lake Tahoe, the sky is the limit for what you can see and do: enjoy a hike along lakeview trails, relax on the beach, or enjoy a show at the theater after an afternoon shopping trip. Only one hour from Reno, Lake Tahoe is easily accessible, and above all, it offers a fabulous escape from the world below.

About Us

Come work where you play! If you are the outdoorsy type (or would like to be) this is the perfect spot for you! Located in the beautiful Lake Tahoe area, steps away from some of the best ski resorts and beaches in America, Aramark's Zephyr Cove Resort strives to provide our guests with best-in-class service and we are looking for dedicated team members to help us make every guest experience memorable. 

When you join us this summer, you'll enjoy an exciting experience during our busiest tourist season of the year. All of our positions are located steps away from Zephyr Cove, one of the nicest beaches in Lake Tahoe. You'll spend your workdays creating an amazing beachside experience for our guests and, to maintain that ultra-important work/life balance, during your off-time you'll enjoy central access to Tahoe's beautiful shorelines, close proximity to the casinos of Stateline and the vibrant nightlife of South Lake Tahoe, and awesome discounts on all of the activities Zephyr Cove Resort offers, such as: kayaking, paddle boarding, parasailing, jet skiing, horseback riding and more! Low-cost employee housing is available for many of our positions, but spots are filling up fast. Apply now!

The Park & Safety Attendant is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

This position is available full time or part time.

Job Responsibilities

•    Greet and provide customer service to guests while anticipating their needs
•    Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
•    Book reservations, rentals, and coordinate registration
•    Operate a register and/or software system to complete cash and credit card transactions.
•    Answers phone calls and emails and delivers messages as needed.
•    Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
•    Coordinate resolution of guest concerns
•    Communicates closely with all departments to ensure a seamless guest experience.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Previous guest services experience required
•    Previous cash handling experience preferred
•    Demonstrates excellent customer service skills
•    Demonstrates interpersonal and communication skills, both verbal and written
•    Demonstrate organizational skills, accuracy, and attention to detail

•  Must be 16 years or older