Bluefin Bay Family of Resorts

Inspects guest units prior to guest and owner arrival for cleanliness and quality, ensuring Bluefin Bay’s standards.

SAMPLING OF DUTIES AND RESPONSIBILITIES

• Provides superior customer service both internally with coworkers and externally with guests.
• Inspects guest units using the housekeeping departments scoring procedure. Enters scores into productivity program. Communicates with coworkers on any cleanliness issues.
• Reports rooms ready for occupancy after ensuring cleanliness is up to standards. Some light cleaning may apply.
• Stocks and/or maintains specified products in required quantities to adequately clean assigned units.
• Completes the daily unit assignments; correctly identifying the status of each assigned unit and, reports any maintenance problems or product shortages.
• Maintains security for guests and property by keeping unit doors and windows shut and locked at all times; setting the thermostats to proper temperature for the season, reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in daily; observing all other security and safety regulations as set forth.
• Performs other tasks as assigned by the executive housekeeper or supervisor: (i.e. cleaning public or employee restrooms, washing windows, working in laundry, or training new employees.
• Performs all other duties as assigned by management

QUALIFICATIONS

Housekeeping and customer service experience preferred.  Must be able to effectively communicate with coworkers and supervisor.  Must have a strong attention to detail.  Valid Drivers License

EDUCATION and/or EXPERIENCE

Less than high school education; up to six months related experience or training. Individual must have ability to work flexible working hours including weekend, weekdays and holidays.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles. Rubber gloves and face mask are provided as required or needed. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms and use hands to finger, handle, or feel. The employee frequently is required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. This job occasionally requires long working hours.