Front Desk Agent / Breakfast Server

At Borealis Basecamp, we are dedicated to providing the best customer service in Alaska to our guests. We are an adventure resort north of Fairbanks, Alaska, where guests from all over the world gather to watch the northern lights during the winter, the midnight sun during the summer, and experience Alaska’s year-round beauty. We seek dedicated, friendly, energetic people who enjoy interacting with people from all over to join our team.  

We are looking for someone to be available to work in Guest Services here at Basecamp. You will be working in Front Desk and Breakfast Service.

• Front Desk Duties: Greeting guests, checking guests in/out, walking guests to their rooms, answering the phone, scheduling or answering questions regarding activities or tours, providing information about the area, maintaining a clean reception area, assisting with breakfast service, communicating politely and accurately with all other departments. Providing 5-star guest service by communicating well with guests by being friendly and fulfilling guest needs. Any and all duties as assigned. Front desk shifts include day, evening, overnight.

• Breakfast Server Duties:  Set up breakfast service in the main lodge for guests to enjoy breakfast daily. Set up includes preparing food/drinks & dining room for guest arrival. Greeting guests. Helping & interacting with guests during breakfast. Clearing tables, washing, drying and replacing dishes throughout the service. Restocking any food or condiments as needed during the service. Clean up of breakfast service & dining room after service is over. Clean up includes breakdown of food/drinks, cleaning of dining room, restocking of supplies. Breakfast shift is 6 am to 11:30 am daily. 

Ability to communicate with staff & guests in a professional manner. Willing to work a flexible schedule. High school diploma/GED. Previous experience preferred. Able to lift, rotate, and place 50 lbs. Willingness to work in the outdoors in the Arctic climate is crucial while having the ability to negotiate uneven terrain in low light. Ability to work on feet for up to 8 hours a day. For all positions at Borealis Basecamp, each and every team member must be willing to help team members out of their regular department and must be able to hold a conversation with a stranger for several minutes. Any & all other duties as assigned.

Season Dates: 

Start Date: August 15th   

End Date: April 12th

End of Season Bonus: A $1.50 per hour bonus is paid for every hour worked through the season to staff that finish the season. End of season bonus is NOT paid to staff that leave prior to the end of season date of April 12th.  

Housing: Onsite staff housing is available at $400 per month. Each room is double or triple occupancy. Common areas with TV, Wifi, computers, dining area, and exercise space. Private bathrooms & laundry facilities.  We have a staff chef that prepares lunch & dinner, with breakfast being a self serve continental breakfast of oatmeal, cereal, fruits, etc.

Starting pay: $15 / hr

Opportunity for tips

Hiring full time

Starting Date: September 15th

Ending Date: April 12th