Director Of Programs And Guest Relations

To view a full position description see https://www.lutherwoodoregon.org/employment

Position Summary- The Director of Programs and Guest Relations is a key leadership position for the core functions and mission of Camp Lutherwood Oregon. The Director of Programs and Guest Relations serves an essential role in providing leadership to the development and execution of camp programs including staff supervision and overall responsibility for camp safety and program quality. In addition, the Director of Programs and Guest Relations ensures guests and groups feel welcome and are provided with hospitality, and all their programmatic and leadership needs. An ideal candidate has a strong spiritual commitment, exemplary programmatic leadership skills, the ability to work with others, as well as strong communication and organizational skills. As a creative and engaging leader, the Director of Programs and Guest Relations develops strategic partnerships with other programs, congregations, and organizations, and is creative in shaping the future of Camp Lutherwood Oregon’s programs and guest relations as they relate to the American Camp Association accredited camp standards. 

Program Leadership Responsibilities

• Oversee the planning of all organizational programs; year-round and summer camp programs

• Hire staff with support of other directors

• Oversee the planning of staff training, coordinating with other staff and directors for the implementation of the training schedule

• Complete curriculum development, building on the Lutherwood curriculum foundation

• Provide spiritual formation opportunities for summer staff, ensuring that campers have similar experiences as well, throughout their week of camp

• Supervise all summer staff positions, provide regular feedback and complete end of summer evaluations.

• Manage summer staff time off requests and staff assignments

• Work in collaboration with all other staff members in the execution of all summer programs and activities

• Serve as a resource leader for family camp weekends, as needed

• Assess current camp programming and provide feedback/recommendations for future years

Guest Relations Responsibilities

• Provide guest services; visionary leadership and expertise for all areas of the ministry’s outreach

• Coordinate and host retreat groups

• Provide the highest level of hospitality to all guests who visit Camp Lutherwood Oregon

• Serve contracted retreat groups to equip, coach and minister to the needs of groups and seasonal staff pre, during and post retreat

• Train, mentor and supervise staff as pertains to housekeeping & guest services

Other Duties and Responsibilities

• All Camp Lutherwood Oregon staff are expected to work collaboratively with all other staff members in order to complete the task of serving all campers and guests in the spirit of hospitality

• Making and implementing decisions to keep guests, campers, and staff safe and healthy

• Ensure the implementation of ACA standards as they pertain to camp programs

• Assist with other duties as assigned by the Executive Director

Job/ Behavioral Competencies

• Keep confidentiality –including camper, family, staff, and guests’ medical information as relating to HIPPA as well as keeping confidential Lutherwood information

• Practice hospitality to all guests including other staff and volunteers

• Commitment to equity, diversity, and inclusion

• Enjoyment of the outdoors

• Respect and teach respect for all people, the natural environment, camp facilities, and camp equipment, Participate actively in the camp community, in staff gatherings, and in meetings

• Ability to function as a working member of a group

• Sound moral character

• Good physical health and vitality

• Emotional intelligence

• Willingness to laugh and have fun

• Maintain a professional attitude toward camping and ministry

• Emphasize safety in all activities including emotional, physical, and spiritual safety

• Model appropriate boundaries with campers and staff

Minimum Qualifications and Experience

• Bachelor’s degree or equivalent work experience

• 3-5 years of management, leadership and supervisory experience

• 3+ years of experience in professional camp or outdoor ministry leadership

• 2+ years of program development, budget development, and guest relations experience

• Ability to successfully develop, organize and implement/lead programs and track the impact

• Commitment to personal faith within a Christian tradition that values and upholds grace-filled and inclusive theology and have the ability to articulate and share this commitment with others

• This position is based out of the camp office in Cheshire, Oregon. A willingness to live within a reasonable daily commuting range of Camp Lutherwood Oregon is required. Onsite housing is a possible added benefit

Benefits:

• Medical insurance (100% of employee premium)

• Camp Lutherwood Oregon will match up to 3% of annual salary of employee contributions to an IRA retirement account

• Paid vacation eligible for up to 70 hours accrued annually

• Paid sick leave 40 hours per year

• Participation in Paid Leave Oregon

• 10 paid holidays

• Continuing education

Schedule:

• Monday to Friday

• Weekends as needed