Challenge - Learn - Inspire - Master - Believe
An important component in helping us carry out our mission is combining adventure and nature in our activities. Adventure can bring excitement and fear, while nature can relax and calm. While adventure gets a bad reputation for being dangerous, it doesn’t have to be. For us it’s not about pushing to the extreme, it’s about pushing beyond the comfortable.
Located In the Smoky Mountains of East Tennessee right across the street from the Greenbrier section of the Smoky Mountain National Park. 15 minutes drive to Gatlinburg and 15 minutes drive from employee housing.
About CLIMB Works
CLIMB Works is a zippin' little family in the Smoky Mountains. Our guides work hard and have a good time doing it. As a local, family-owned and operated business, we strive to develop close relationships with our employees and guests.
Our staff's favorite parts of working at CLIMB Works are meeting people from all over the world, creating lasting friendships with fellow employees and participants, and spending time in the beautiful Smoky Mountains. CLIMB Works Zipline is located right across the street from the Great Smoky Mountains National Park and our course is located 20 feet from the entrance to the National Park. You can't get much closer than that! Our season is short and intense! Tours are operated Monday through Saturday, all day, in just about all weather, with our busiest times being spring, summer, and fall.
Not to toot our own horn, but we have been ranked the #1 outdoor activity in Tennessee by Tripadvisor for 14+ years and CLIMB Works has been ranked the top zipline company in the country since 2017. Our guides love what they do and it shows in our reviews. We designed our own, in-house point-of-sale software, and our own, in-house braking system that is now the premier braking system in the world.
The Employee Experience
You have the rest of your life to have that office job in the big city. There is no better time to explore than right now and no better place to start than the heart of the Smoky Mountains while getting paid to share your experience with others. We encourage our employees to be their best selves while on the clock. Our employees are always down for hard work. Punctuality is a huge part of what keeps our company in business. In the summer, we work long hours, but with hard work comes great reward. CLIMB Works believes that you deserve to keep what you earn by splitting any tips received between you and the guides on your tour.
Ideal Candidate
Success in this role looks something like this: You show up to work on time, fully clothed in your CLIMB Works gear looking professional. Once at work, you engage with customers in a friendly and encouraging manner. You also help them with their safety harness, helmet, and other gear before safely taking them through our 2 hour zipline course where you will entertain and share your knowledge about the Smoky Mountains. Along the way, you learn their names, where they are from, interests, and fears. You help them overcome personal challenges. You encourage them and probably tell some corny jokes. You are sincere and genuine in your conversations. By the end of the season, we hope that you leave us with a sense of accomplishment knowing that you fully experienced the length and width of your summer here at CLIMB Works.
Room and Board
Our employee housing is located approximately 15 minutes from CLIMB Works and is offered on a first-come, first-serve basis. After the apartments are full, it is the guide's responsibility to find housing in the area. The apartments are 2 bedrooms, one and a half bath apartments with a full kitchen (utensils, pots, and pans, glassware, stove, microwave), dishwasher, and a washing machine and dryer in every unit. The bedrooms will have anywhere from 2 to 4 people in each room, with a max of 6 people to an apartment. The beds are twin XL mattresses and each room has a closet and a chest of drawers. Guides will be responsible for their own sheets. All of the apartments have living room furniture and a 28 inch smart TV and free wifi. There is a small town located about 15 minutes away from the apartments called Newport, Tennessee that has a Walmart and a few chain restaurants.
Employee housing is $250/month with a $250 deposit. At the end of the summer, $200 will be returned once you have moved out and the apartment has been inspected by management and clear of damages. $50 is used as a cleaning fee. Guides will be responsible for keeping their area clean throughout the summer.
Employee Perks
CLIMB Works partners with a large number of companies in the area that allow you to experience their facilities for a huge discount or completely free, such as whitewater rafting, museums, theatre shows, mountain lifts, and much more! We also offer pro deal discounts to our employees as well as employee activities throughout the summer. Our kickball tournament is a staff favorite year after year along with our 4th of July party.
Getting Here and Getting Around
Reimbursement for your travel to and from our location is available if you bring your own means of transportation for the whole summer. We will pay for your gas + any food and hotel up to $100 to come here and leaving to go back home. Your own vehicle is recommended, but since the majority of our staff live at our employee housing, carpooling is always an option. There is no public transportation in our area. The closest airport is located about an hour away in Knoxville.
For Fun
The Smoky Mountains alone have endless events happening throughout the summer and have over 800 miles of hikes to explore for free right in our backyard. We are lucky to be an hour from Knoxville, Tennessee and an hour from Asheville, North Carolina which both bring in awesome concerts and activities throughout the summer. Our staff has been known to go on road trips on days off, have days spent on the lakes and rivers in the area, and there are endless places to enjoy a sunset. There is almost always something going on and someone on staff to go with.
How to Apply
Click APPLY HERE to fill out our online application and upload a résumé.
Start dates are March 1st for Spring applicants and May for Summer applicants.
We will review applications and résumés and contact prospective employees.