- Greet and welcome guests with a friendly and professional demeanor.
- Handle check-in and check-out processes efficiently.
- Manage room reservations, cancellations, and modifications.
- Provide information about hotel amenities, local attractions, and services.
- Respond promptly to guest inquiries, requests, and complaints, ensuring satisfaction.
- Handle payment transactions and maintain accurate records.
- Coordinate with housekeeping and maintenance to ensure guest rooms are ready.
- Monitor and maintain a tidy and organized front desk area.
- Uphold security standards by verifying guest identities and managing key control.
- Clean and sanitize guest rooms, bathrooms, and common areas to maintain high cleanliness standards.
- Replace linens, towels, and amenities as needed.
- Dust, vacuum, and mop floors regularly.
- Restock cleaning supplies and maintain equipment.
- Report any maintenance issues or damages promptly.
- Follow safety and sanitation protocols.
- Assist with laundry services as required.
- Provide excellent customer service by addressing guest requests and concerns promptly.
Front Desk Associate
Housekeeper
About US
Our vision is to: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska!
Our Core values: Be Legendary, Be Honorable, Be One Team.
We own and operate several restaurants, hotels, and brewers in Anchorage and Denali National Park. Link to our website: https://www.northernhospitalitygroup.com/
We are a fast-growing company and are searching for strong leaders that believe in our vision, will accomplish our mission, and live our core values.
How to Apply
Follow the link below to apply online!
If your job has not been posted yet, please email us with your resume and the position you wish to apply for.
Contact Info
- Justina Girod
- jgirod@nhgalaska.com
- (907) 302-4502
- denalicrowsnestcabins.com