Floor Supervisor

The opportunity

Delaware North Parks and Resorts is hiring seasonal Floor Supervisors to join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming for our 2025 season. As a Retail Floor Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.

Pay

$18.75 – $19.75 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

Life at Yellowstone General Stores

Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation’s first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you’ll never get bored. Each day inspires in special places like this.

• Dorm-style housing is available for $50/ week including free laundry

• Full RV hookups range from $50 to $80/ week including water, sewer, and electricity

• Meals provided at $75/ week (optional for RV residents)

• Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!

• Close access to Grand Teton National Park and historic western town Cody, Wyoming

Perks at Yellowstone General Stores

• Weekly pay

• Employee discounts – 30% off non-grocery items

• Flexible work schedules – you can expect to work 32-40 hours per week

• Low-cost access to Yellowstone National Park urgent care facilities

• Free and low-cost recreational opportunities including Yellowstone Employee Recreation Program (YCERP) which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!

• Referral bonus – earn $200 for each eligible referral

• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

What will you do?

• Open and close retail locations as directed by management

• Assist retail management with the daily cash procedures and operations

• Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels

• Regularly evaluate, create, and maintain professional visual displays

• Maintain cleanliness and safety standards throughout the retail shops

• Assists guests and team members, escalating concerns or questions to supervisor or manager as needed

• Assisting guest by operating POS or assisting with Self Check Out Assist with check-in and check-out process to include documentation, assign dorm rooms, and coordinate required maintenance and repair for new arrivals.

• Assist with check-in and check-out process to include documentation, assign dorm rooms, and coordinate required maintenance and repair for new arrivals

• Coordinate dorm inspections 

• Perform other duties assigned

More about you

• Previous cash handling experience required

• Ability to deescalated guest and team member complaints or concerns and redirect to management

• Previous experience working with point-of-sale system required

• High school diploma or GED required

• Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirements

• Ability to lift up to 50 pounds

• Constant standing, lifting, climbing stairs, and repetitive motions

• Bending, reaching, and climbing on ladders

Who we are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.