Glacier Guides and Montana Raft

Current Job dates:

Currently recruiting for the season that runs from May 1st, 2025 to October 15th, 2025.

Raft Department
Raft Guide
West Glacier
RAFT GUIDE POSITION REQUIREMENTS: Need to be available from late May through Labor Day. 
1. You must be in good physical condition with the ability:
• to lift 50 lbs on average, and up to 150 lbs occasionally often in awkward positions.

• work in variable types of weather (sometimes extreme).

• to walk on rocky, uneven terrain.

• to maintain a professional level of communication with guests and co-employees at all times especially during stressful situations.
1. Completion of Glacier Guides River School or management approved equivalent. This includes but is not limited to basic knowledge of guiding, rigging, knots, river safety, swimming, and rescue.

2. Certification in Wilderness First Aid, hands on CPR and Swift Water Rescue. There are opportunities to take these classes for a fee in the spring.

3. Knowledge of river features, Glacier National Park and Flathead Forest Service policies, the Bob Marshall Wilderness Complex, Wild and Scenic Rivers, and Flora and fauna of the area.

4. Have a personable easy going attitude with attention to safety.

5. Must love working with people in the outdoor environment and have a polite and professional demeanor.

6. Must have a cell phone and be able to communicate with it on a daily basis.

7. Per Glacier Guides and Montana Raft Vehicle Insurance standards: must be at least 18 years of age and possess a valid driver’s license and the ability to be added to GGMR’s vehicle insurance policy.

8. Subject to GGMR’s Alcohol and Controlled Substance Abuse Policy based on the nature of the position and related duties.

9. Expected to be neat and clean, wear a minimum of one item of GGMR apparel when guiding.

10. Non-smoking and non-vaping environment

11. Job requires working weekends, holidays and extended hours during peak demand times.

12. Other aspects of the job include vehicle shuttles, cleaning and maintaining equipment (especially at the end of the season), brochure distribution, food preparation, and social media.
Preferable: Wilderness First Responder (WFR) (or equivalent) certification, and a valid commercial driver's license. Guide duties include (but are not limited to): Pre-trip: Review of weather and river conditions; vehicle inspection; packing all food and equipment; loading boats; pre trip plan. On Trip: Meeting guests; providing guest orientation; safety talk and route explanation; following USFS and Park Service policies; overseeing general well being of guests; keeping equipment clean; following Leave No Trace protocols; providing first aid when needed. Post trip: Clean vehicles and equipment; make sure guests equipment is clean / dry / in working order; communicate with office and manager about trip; completion of trip evaluations.
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Shop/Maintenance
Shop & Rental Supervisor
$20.00 - $25.00 / hour
West Glacier
Glacier Guides Inc., Montana Raft Company 
Position Offered: Shop and Rental Supervisor 
Classification: Full Time Seasonal 
Wage: $20 - $25 depending on experience. 
Department: Shop 
Supervisor: Operations, Assistant Operations and Office / Reservation Manager Scheduled Start Date*: April 17th *Start & end dates are weather dependent and may change accordingly. 
Scheduled End Date*: October 15th 
In a Nut Shell: You are responsible for our bike rental program, bike shuttles, backpacking and raft rental gear, and keeping our tour vehicles looking their best. 
Job Summary: This position is responsible to help implement Glacier Guides and Montana Raft’s maintenance for operations including rafting, hiking, fishing, biking, equipment rental and lodging. The primary goal is for safely implementing spring, summer, fall, and possibly winter business for Glacier Guides and Montana Raft, Glacier Guides Lodge, and Glacier Guides Guest House. This position is based out of Glacier Guides’ main office at 11970 Highway 2 East, West Glacier, Montana. 
The broad scope of this position's responsibilities requires someone with an equally broad range of skills and attributes. In order to be successful in this position, candidates will need a high energy level, a strong work ethic, excellent time/project management skills, a wide range of technical skills, strong leadership skills, flexibility, and a willingness to learn, adapt and overcome challenges. Often this position is “customer facing” which will require strong interpersonal skills and customer service experience. Some, but not necessarily all, of your responsibilities will involve scheduling shop staff, managing hours worked, maintaining and repairing equipment (bicycles, camping equipment), safety checks and vehicle detailing, managing shuttles including fishing shuttles, taking/updating inventory, general management and maintenance needs, and dealing calmly with the occasional stressful situation. Overall focus on safety and guest experience is a must. Intimate knowledge of Glacier National Park and the Flathead River System is preferred. Depending on skill set, experience, and preferences, the Shop Manager might work seasonal or super seasonal. The winter seasonal work will work closely with company leadership and will focus on maintenance of equipment, budget planning, hiring and construction projects. 
While the shop is its own department, it also works very closely with all other departments to aid in their respective operations. This will include but is not limited to: fishing shuttles, company wide gear maintenance, emergency response, and ground/facilities maintenance on all company properties, preparing for events, and setting up dinner floats.
This position is based out of Glacier Guides’ main office at 11970 Highway 2 East, West Glacier, Montana. 
Job Duties and Responsibilities 
Primary 
● Constant on site review for the safety of operations and guest satisfaction. ● Keep all facilities safe, clean and looking their best. This includes bathrooms, grounds, camping equipment, rental equipment, bicycles/ e bikes and vehicles. 
● Safely rent equipment / bicycles / E bikes / watercraft to Guests 
● Help plan, and manage equipment and vehicles for rafting, hiking, fishing, biking, rentals, and shuttles. Works closely with Vehicle Maintenance. 
● Supervise staff for vehicle inspections. 
● Supervise and implement a risk management plan. 
● Help maintain a climate that attracts, retains, and motivates top quality personnel. ● Make sure that the organization’s philosophy, mission, and vision are pertinent and practiced throughout the organization. 
● Able to drive program vehicles on steep, rugged roads. (15-passenger vans with trailers)
● Work on building and property maintenance. 
● Oversees weekly vehicle checks, maintenance, and communication regarding necessary repairs. 
● Will work on building and property maintenance. 
● Will manage vehicles and vehicle shuttles. 
● Will manage staff for vehicle shuttles. 
● Responds to field emergencies. 
This is just a general outline, and will include other duties and responsibilities. Qualifications and Skills Required 
● Minimum age – 21 years old. 
● Basic Bicycle repair skills. 
● Detail-oriented, Strong personal initiative, excellent organizational skills, motivation, resourcefulness and the ability to multitask. 
● Ability to work in a multifunctional role and a fast-paced environment and successfully meet multiple deadlines. 
● Consistently strives to openly share and receive feedback with/from co-workers and supervisors. 
● Commits to professional growth, including improving technical and interpersonal skills.
● Strong creative and organizational skills. 
● Ability to collaborate, work well with others, and work independently. 
● Excellent communication and people skills required. 
● The ability to ensure quality guest service.
● Manage challenging situations and recommend effective solutions to problems.
● Excellent knowledge of Glacier National Parks backcountry and surrounding river system is a plus. 
● Valid Driver’s License held for a minimum of 5 years with a clean driving record/background check. 
● College degree is preferred. 
● Sense of humor is a plus 
Secondary 
● May help plan new trips. 
● May help cover office operations as needed; particularly phones and greeting guests
● May help represent Glacier Guides and Montana Raft at local events. 
● May help with seasonal staff hiring, interviews, and reference checks - including drivers, support staff, and guides. 
Compensation and Benefits: 
● Eligible for pro-deal purchasing program. 
● Glacier National Park pass 
● $110 in logo wear 
● Ability to attend professional development training for hiking, backpacking, biking and whitewater rafting at no cost as appropriate with work schedule. 
● Valuable experience and understanding of the organization that can help one transition into a guide role in future years provided demonstration of professionalism and appropriate skill sets. 
Safety & Wellness: 
It will be the responsibility of all team members to ensure that our guests enjoy a safe and risk-free environment. All team members must be on constant alert for any unsafe conditions and work behaviors. This will involve, but not be limited to, periodic inspections of work and public areas. Follow up notification will be done to correct the condition or practice at the earliest possible opportunity. 
Work Environment:
● Moderate physical activity required by handling objects up to 50 pounds frequently and up to 100 pounds occasionally. 
● This is an outside job and is subject to the weather conditions. Will need to dress for the weather. 
● Able to be seated at a desk and computer work station for extended periods of time daily. 
● Ability to walk, hike, and be a passenger on a whitewater raft for 8 hours or more at a time. 
● Job will require working weekends, holidays, and evenings during peak demand times.
● Non-smoking environment.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revision by Glacier Guides, Inc. management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications. 
Glacier Guides and Montana Raft Company is an equal opportunity employer. Please respond yes to this email to accept.
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