Current Job dates:
Currently recruiting for the season that runs from December 1st, 2024 to March 30th, 2025.
- Supervise daily operations for the Rental/Retail shop, Tickets, and Reservation Center in accordance with Granby Ranch policies and budget requirements.
- Supervise, monitor and verify the activity and work completed by the various departments.
- Assist the Commercial Operations Manager interview and hire team members for Tickets, Reservations, Rentals, and Retail.
- Assist the Commercial Operations Manager train all department team members with up-to-date training manuals.
- Complete daily close-outs- accurately check deposits and banks, charges, voids/refunds, discounts of the revenue departments, creating an environment in which the staff must be accountable for their work.
- Develop an understanding of the accounting procedures of the various departments.
- Create staff scheduling and approve timecards bi-weekly for Rentals/Retail, Tickets, and Reservations,
- Assist with development of SOP’s, training and department manuals, conducting training and subsequent documentation.
- Communicate openly and honestly with the Commercial Operations Manager and staff creating lines of communication between both, helping to maintain consistency with procedures and team members.
- Understand and help assist with the various computer software systems and printing mechanics.
- Assist with the retail buy, entry of purchase orders, receiving of inventory, tagging and displays.
- Accurately complete inventory for the Retail shop on the first of every month.
- Accurately complete inventory for the Rental shop by assisting the Rental Technician with weekly/monthly ski gear testing and follow appropriate guidelines.
- Maintain rental fleet and inventory including boots, skis, snowboards, poles and snowshoes.
- Assist in tracking equipment, inventory, check in and check out processes.
- Run all reports for advanced reservations/prepaids for tickets, winter/summer rentals, ski school, and events.
- Process season pass sales and issue passes for all winter staff, summer staff, winter season customers, summer season customers, and Granby Ranch Homeowners.
- Assist/book Group Sales.
- Assist Sales department with wedding tours.
- Support Ski and Ride School Director/Manager with daily operations.
- Support Club Concierge and Ranch Hall with daily operations.
- Maintain an organized, clean, efficient workspace and maintain sanitization throughout the day in accordance with company policy.
- Keeping a calm, organized, and positive environment always.
- Take the initiative to observe daily operations and be proactive in discussing your observations with the Commercial Operations Manager.
- Actively participate in developing and improving operations and guest satisfaction.
- Act as a positive, professional role model.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and other department managers.
- Working knowledge of computer operating systems and ability to learn POS software systems, assist with troubleshooting IT issues.
- Monitoring/Assessing performance of yourself and other individuals to make improvements or take corrective action.?
- Talking to others to convey information effectively including speaking to and giving direction to large crowds.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Adjusting actions in relation to others' actions.
- Actively looking for ways to help people.
- Strong administrative, communication, and organizational skills.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Strong computer skills required including a working knowledge of MS Office programs, especially Excel, Outlook and ability to learn new software programs.
- Using a computer application to manage large amounts of information, including inputting data, retrieving specific records, and creating reports to communicate the information.
- High School diploma or equivalent required.
- Knowledge in the ski industry preferred.
- Minimum 2 years of experience in a supervisor role.
- Ability to stand for long periods of time.
- Ability to lift up to 30 pounds.
- Climbing stairs, walking, and locating guests outside when necessary
- Supervise daily operations for the Rental/Retail shop, Tickets, and Reservation Center in accordance with Granby Ranch policies and budget requirements.
- Supervise, monitor and verify the activity and work completed by the various departments.
- Assist the Commercial Operations Manager train all department team members with up-to-date training manuals.
- Accurately check deposits and banks, charges, voids/refunds, discounts of the revenue departments, creating an environment in which the staff must be accountable for their work.
- Create staff scheduling and approve timecards bi-weekly for Rentals/Retail, Tickets, and Reservations,
- Assist with development of SOP’s, training and department manuals, conducting training and subsequent documentation.
- Communicate openly and honestly with the Commercial Operations Manager and staff creating lines of communication between both, helping to maintain consistency with procedures and team members.
- Understand and help assist with the various computer software systems and printing mechanics.
- Assist with the retail buy, entry of purchase orders, receiving of inventory, tagging and displays.
- Accurately complete inventory for the Retail shop on the first of every month.
- Assist the Rental Technician with weekly/monthly ski gear testing and follow appropriate guidelines.
- Maintain rental fleet and inventory including boots, skis, snowboards, poles and snowshoes.
- Assist in tracking equipment, inventory, check in and check out processes.
- Assist/book Group Sales.
- Support Ski and Ride School Director/Manager with daily operations.
- Support Club Concierge and Ranch Hall with daily operations.
- Maintain an organized, clean, efficient workspace and maintain sanitization throughout the day in accordance with company policy.
- Keeping a calm, organized, and positive environment always.
- Working knowledge of computer operating systems and ability to learn POS software systems, assist with troubleshooting IT issues.
- Monitoring/Assessing performance of yourself and other individuals to make improvements or take corrective action.
- Talking to others to convey information effectively including speaking to and giving direction to large crowds.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Adjusting actions in relation to others' actions.
- Actively looking for ways to help people.
- Strong administrative, communication, and organizational skills.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Strong computer skills required including a working knowledge of MS Office programs, especially Excel, Outlook and ability to learn new software programs.
- Using a computer application to manage large amounts of information, including inputting data, retrieving specific records, and creating reports to communicate the information.
- High School diploma or equivalent required.
- Knowledge in the ski industry preferred.
- Minimum 2 years of experience in a supervisor role.
- Ability to stand for long periods of time.
- Ability to lift up to 30 pounds.
- Climbing stairs, walking, and locating guests outside when necessary
- Free season pass to Granby Ranch
- Discounted friends & family tickets
- Free equipment rentals and lessons for employees
- Mental health resources for all employees
- Food & beverage and retail discounts
- Pro-deals
- Maintain an organized, clean, efficient work space and maintain sanitization throughout the day in accordance with COVID-19 regulations and company policy.
- Maintain professional and accurate preparation and presentation of all food inventories.
- Ensure inventory is secure, appropriately stocked, and handled property.
- Observe proper cleaning procedures and maintain an impeccably clean and orderly kitchen.
- Maintain quality and portion control of all menu items.
- Comply with all Colorado State Health Codes and all safety requirements.
- Clean pots, pans, silverware, plates and other kitchen equipment in a timely manner, daily.
- Act as a positive, professional role model, adhering to the company’s hospitality standards.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist and support other departments for races, events and operations on high volume days.
- Monitor chemicals and water temperatures on the dish machine regularly.
- Maintain cleanliness of garbage and recycling receptacles as needed.
- Break down and remove all boxes and other recyclable items and transport to appropriate location for disposal.
- Maintain linen bags
- Assist with prep cooking as directed by kitchen supervisor or chef
- Assist in maintaining a clean and orderly ski area by constantly picking up and disposing of debris and trash around resort.
- Other duties as assigned.
- Knowledge of food recipes including portion controls.
- Some knife skills, and knowledge of basic cuts
- Knowledge of basic culinary techniques including stocks and soups, meat and seafood processing, baking and desserts, vinaigrettes and emulsions
- Knowledge of all proper food handling procedures, including proper labeling, rotation and storage of all food, sanitation, heating and cooling of sauces, soups and stocks
- Knowledge of food & beverage equipment and daily cleaning procedures.
- Ability to follow verbal and written directions.
- Exceptional customer service and communications skills and maintains a friendly, professional and helpful attitude to all guests and fellow employees.
- Ability to work well under high volume situations.
- Dependable and able to work various shifts, including weekends and holidays.
- Ability to solve problems and conflict in a friendly, professional and helpful manner.
- Talking to others to convey information effectively.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Maintain accurate accounting and stocking of food inventories.
- Assist in maintaining a clean and orderly resort area by constantly picking up and disposing of debris and trash.
- Adjusting actions in relation to others' actions.
- Actively looking for ways to help people.
- Speak, read, write in English fluently.
- High School diploma or equivalent preferred.
- Must be 16 years of age
- Minimum 2 years kitchen experience preferred.
- Familiarity with kitchen and food and beverage equipment
- Familiarity with Colorado State and Health Codes and Liquor Laws.
- Indoor work primarily with outdoor cleaning/steward functions for patio.
- Outdoor work is in a mountain environment with variable weather conditions.
- Must be able to lift and carry up to 30lbs.
- Must be able to stand for long periods of time.
- Dexterity for utilizing kitchen equipment.
- Verbal and auditory abilities necessary for communication with others.
- Skiing, Walking, Kneeling, Squatting, Climbing (ladders), Reaching, Grabbing, Pushing, Pulling, Lifting, Sitting, Standing.
- Weekend and holiday work required.
- Exposure to extreme temperatures within kitchen environment.
- Maintain professional and accurate preparation and presentation of all food inventories.
- Ensure inventory is secure, appropriately stocked, and handled property.
- Maintain a clean and orderly service, cooking and storage area.
- Maintain quality and portion control of all menu items.
- Comply with all Colorado State Health Codes and safety requirements.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist and support other departments for races, events and operations on high volume days.
- Other duties as assigned.
- Knowledge of food recipes including portion controls.
- Some knife skills, and knowledge of basic cuts
- Knowledge of basic culinary techniques including stocks and soups, meat and seafood processing, baking and desserts, vinaigrettes and emulsions.
- Knowledge of all proper food handling procedures, including proper labeling, rotation and storage of all food, sanitation, heating and cooling of sauces, soups and stocks.
- Exceptional customer service and communications skills and maintains a friendly, professional and helpful attitude to all guests and fellow employees.
- High School diploma or equivalent preferred.
- Must be 18 years of age or older
- Must be able to complete ServSafe certification.
- Minimum of 2 years experience in a kitchen
- Primarily indoor work in a fast paced, high pressure environment.
- Some outdoor work to service the patio with outdoor grill in a mountain environment with variable weather conditions.
- Must be able to lift up to 30lbs.
- Dexterity for utilizing kitchen equipment.
- Weekend and holiday work required.
- Accurately process purchases utilizing point of sale system and process payment with efficiency.
- Accountable for monetary exchanges at the cash register including cash handling, processing credit cards, and applying discounts accurately.
- Assist guests with shopping, helping them with sizing and showing them items available.
- Stay informed on ski area operations, overall Granby Ranch operations and events.
- Keep shop and storage room organized, clean and fully stocked at all times.
- Maintain an organized, clean, efficient workspace and maintain sanitization throughout the day in accordance with COVID-19 regulations and company policy.
- Assist guests in all aspects of the rental experience, including setup of ski and snowboard rental equipment, filling out rental forms, adjusting equipment and answering questions.
- Prevent internal and external theft at all times.
- Maintain rental fleet and inventory including boots, skis, snowboards, poles and snowshoes.
- Assist in testing skis and snowboards.
- Assist in tracking equipment, inventory, check in and check out processes.
- Complete all data input and paperwork organization daily.
- Other duties as assigned.
- Assist with Commercial Operations departments as needed.
- Maintain an exceptional level of guest service in all interactions with guests, fellow employees, and other departments.
- Other duties as assigned.
- Look for and present new ideas to better serve the organization and guests.
- Act as a positive, professional role model, adhering to the company’s hospitality standards.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist and support other departments for races, events and operations on high volume days.
- Other duties as assigned
- Highly developed customer service skills.
- Ability to handle guest interactions, both positive and negative, in a professional and courteous manner.
- Ability to handle cash and credit card transactions efficiently.
- Ability to maintain a calm and professional demeanor in a demanding, fast-paced work environment.
- Knowledge of winter snow sport equipment.
- Talking to others to convey information effectively.
- High School Diploma or equivalent.
- Previous cash handling experience preferred.
- Previous rental experience preferred; no experience okay.
- Must be able to lift up to 30lbs.
- Ability to stand for long periods of time.
- Must be able to lift boots, bindings and skis for an extended period of time.
- Dexterity for utilizing keyboard (or insert hand tools, ski equipment, knives, kitchen equip etc).
- Verbal and auditory abilities necessary for communication with others.
- Weekend and holiday work required.
- Free season pass to Granby Ranch
- Discounted friends & family tickets
- Free equipment rentals and lessons for employees
- Mental health resources for all employees
- Food & beverage and retail discounts
- Pro-deals
- Provide information, answer questions, manage changes to reservations, handle complaints and assist each guest regarding activities, tickets, lift and trail access, and general information about the Granby Ranch area.
- Answer telephone in a timely fashion, answer questions, make reservations, and manage changes and cancellations to existing reservations in a friendly, professional manner.
- As assigned, respond to e-mail requests for new reservations and information.
- Determine client needs using active listening skills and needs determination questions – provide information and available options for client to make an informed decision regarding vacation planning.
- Maintain current knowledge of weather and snow conditions, Resort general information, Resort products & promotions, lodging packages, Resort & local events special events.
- Sell lift tickets, rental equipment, and ski school lessons daily.
- Process coupons and promotions as required.
- Process credit card cash transactions and adhere strictly to guest and other privacy policies.
- Ensure proper cash handling procedures are in place and adhered to at all times.
- Organize prepaid reservation packets for the following day.
- Complete closing procedures for individual selling stations.
- Work with other departments to ensure goals are met and processes are effective.
- Keep a calm, organized, and positive environment at all times.
- Maintain an exceptional level of service in all interactions with guests, fellow employees, and other/all departments.
- Answer all Reservation Center calls and emails in an efficient and helpful manner.
- Sell and book Ski Granby Ranch offerings- including, but not limited to- Season Passes, Lift Tickets, Ski School, and other associated packages.
- Help assist the Guest Relations Manager and Supervisor prepare reservation packets consisting of prepaid information for the Ticket department daily.
- Respond to and follow up on all requests in a timely manner.
- Handle all guest information professionally and in confidence at all times.
- Work with other departments to ensure goals are met and processes are effective within the Reservation Center operations.
- Keep a calm, organized, and positive environment always.
- Assist with Retail and Rental departments as requested.
- Assist with wedding and group sales bookings.
- Maintain an exceptional level of guest service in all interactions with guests, fellow employees and other department managers.
- Other duties as assigned.
- Ability to handle guest interactions, both positive and negative, in a professional and courteous manner.
- Strong working knowledge of computer systems- including but not limited to- Microsoft Word, Excel, and Outlook.
- Highly developed customer service skills.
- Knowledge of the area and Granby Ranch services/amenities.
- Ability to understand and carry out written and verbal instructions.
- Ability to learn new software. Example: Ticketing software (Siriusware).
- Talking to others to convey information effectively.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- High School Diploma or equivalent required.
- Ability to stand, bend, and sit for long periods of time.
- Ability to lift up to 20lbs.
- Climbing stairs, walking, and locating guests outside when necessary.
- Weekend and holiday work required.
- Free season pass to Granby Ranch
- Discounted friends & family tickets
- Free equipment rentals and lessons for employees
- Mental health resources for all employees
- Food & beverage and retail discounts
- Pro-deals
- Patrols, on skis, ski trails and slope areas to aid and protection to skiers and report condition of trails, ski lifts, and snow cover on slopes.
- Completes Patrol opening and closing procedures to ensure trails are compliant with all current safety standards and company safety policies
- Provides proficient medical care or first aid in emergency operations and notifies medical personnel in case of serious injury
- Understands all medical transport procedures and transports injured skiers using a toboggan when necessary
- Trains continuously on Granby Ranch Ski Patrol operational standards and maintains knowledge of, complies with, and educates on the Ski Safety Act and Granby Ranch safety policies
- Responsible for promptly and accurately completing all incident forms and involves an Incident Investigator or Supervisor when necessary
- Responsible for a high level of guest service and can demonstrate a high level of confidence with guest interaction including when disciplinary actions are necessary.
- Completed dispatch training and shadowing and able to be scheduled dispatch shifts as needed
- Other duties as assigned
- Ski at an expert level - Able to ski all Granby Ranch terrain (minimum blue level) with good judgment, control, and confidence
- Operate a snowmobile effectively and with good judgement
- Strong problem-solving skills, organizational and prioritization skills, and memorization ability
- Strong interpersonal and customer service skills
- Mathematical reasoning is helpful
- Speak, read, and write in English
- Current OEC, WEMT or EMT- B Certification
- Current CPR/AED Card
- Has or will completed the following training requirements or is able to do so upon hire:
- Written Snowmobile Exam
- Qualified Climber Program
- Standard Chairlift Evacuation
- Pass Ski and Toboggan Competency Evaluation
- Can work outside while standing or skiing in a high alpine, wintery environment for up to 10 hours
- Able to lift 10-25 pounds 2/3rds of the time or more, able to lift 50 pounds 1/3 to 2/3rds of the time, able to lift 100 pounds up to 1/3rd of the time
- Can perform the following activities constantly: walking, using hands to finger/feel, reaching with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear
- Vision Requirements: close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus
- Withstand high altitude conditions at all times
- You will work mostly outside in a cold, snowy, high alpine environment frequently faced with wet and/or humid conditions. Most work is completed in view of customers and customer interaction is frequent. Riding a chairlift is required for this role.
- Competent ski and toboggan handling on both East and West Mountains
- Recognizes and addresses problems with emergency care equipment
- Able to recognize and address required trail work standards as set by the Ski Area, Skier Safety Act, Insurance Company, and Ski Area Counsel.
- Understands and completes snow fencing operations
- Completed snowmobile ride along to prepare for Advanced Snowmobile test
- Leads trainings on basic Patrol skills (i.e., knots, closures, opening procedures, standard lift evacuation)
- Accompanied senior Patrollers in extreme terrain and has passed or prepared for Advanced Ski Test
- Acts as a basic responder in the following situations: lift evacuation, avalanche rescue, disaster, technical rescue, helicopter evacuation, lightning, out of bounds search and rescue, skier-skier collisions ,10:33, and missing persons
- Can Lead as a Lift Evacuation Sector Coordinator
- Performs effectively and professionally as a team member on mitigation routes and participates in decision making during route
- Actively leads others and shows initiative in organizing and documenting training, work projects, and specific additional responsibilities such as helping other departments at Granby Ranch and acting as liaison for special events
- Acts as a positive role model for training and performance in guest relations
- Plays an active role in daily guest relations regarding guest information
- Two – Three years Ski Patrol experience required
- Actively leads others and shows initiative in organizing and documenting training, work projects, and specific additional responsibilities such as helping other departments at Granby Ranch and acting as liaison for special events
- Acts as a positive role model for training and performance in guest relations
- Plays an active role in daily guest relations regarding guest information (slider boards, electronic messaging, website)
- Ensures that work is completed effectively and efficiently by the Ski Patrol department
- Takes AI photos, measurements, and can complete all AI documentation
- Demonstrates competency in implementing all emergency operations
- Manages areas of concern on the mountain
- Voluntarily spends equal time and effort on all levels of terrain
- Liaison with the Local Medical Director and EMS
- Lead Incident Investigator
- Medical Supply i.e., ordering, stocking, and rotation
- Adm. Files on computer
- Leads by example and maintains a high standard of proficiency in all skills and is able to train other Patrollers in all aspects of the job
- Ski and Toboggan trainer
- OEC Medical Trainer, CPR trainer and Liaison with NSP
- Keeper of Training Records and Certifications
- Leads by example and maintains a high standard of proficiency in all skills and is able to train other Patrollers in all aspects of the job
- On Mountain Route Safety
- Understands and completes snow fencing | boundary Lines | Rope operations
- Mountain Signage Coordinator
- Takes initiative as trail work leader; able to troubleshoot opening and closing procedure problems as they arise on the hill and act on a managing level
- Takes the initiative in a leadership role in contributing to the improvement and optimal functioning of Patrol operations or other special assignments
- Teach quality skiing/snowboarding lessons as assigned, following standard PSIA-AASI progressions.
- Attend training clinics as scheduled.
- Report to class line-ups as scheduled and on time.
- Adhere to uniform and appearance policies.
- Always adhere to all safety requirements and standards (see Know The Code), including but not limited to loading and unloading lifts safely.
- Follow appropriate children's center procedures when assigned there.
- Act as a positive role model for training and performance in guest relations
- Maintain an organized, clean, efficient workspace
- Act as a positive, professional role model, adhering to the company’s hospitality standards.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist in fitting rental gear for guests, following industry technical standards.
- Ability to work with children, instructors, and other employees in a team environment.
- Assist and support other departments for races, events and operations on high volume days.
- Ability to multitask and shift from inside to outdoor job duties in a timely manner.
- Adhere to all children’s safety standards and policies.
- Available to work weekends/holidays and peak periods, if needed.
- Other duties as assigned.
- Previous ski and/or snowboard experience.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Actively looking for ways to help people.
- Speak, read, write in English fluently.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Willingness to learn new instructional methods.
- Work towards PSIA-AASI Certification(s) and continued education
- Know how to load and unload a ski lift safely.
- Assisting other departments as needed.
- Non Certified instructor (No certification required: $19-20/hr)
- PSIA/AASI 1 (Must have dues paid and successful completion of Level 1; provide certificate/card: $21-23/hr)
- PSIA/AASI 2 (Must have dues paid and successful completion of Level 1 and Level 2 with secondary experience i.e. CS or FS; provide certificate/card: $23-26/hr)
- PSIA/AASI 3 (Must have dues paid and successful completion of Level 1, Level 2, and Level 3 with secondary experience i.e. CS or FS; provide certificate/card: $26-29/hr)
- PSIA/AASI Trainer (Must have dues paid and successful completion of Level 1 and Level 2 with secondary experience i.e. CS or FS; provide certificate/card: $27-32/hr)
- Coaching or teaching experience preferred
- Skiing or snowboarding experience required
- Experience working with children preferred
- Must be physically capable to perform strenuous exercise at 8,000-10,000 feet with variable weather conditions.
- Must be able to lift up to 50lbs.
- Dexterity for utilizing keyboard, hand tools, ski equipment, kitchen equipment, etc.
- Verbal and auditory abilities necessary for communication with others.
- Skiing/Snowboarding, Walking, Kneeling, Squatting, Reaching, Grabbing, Pushing, Pulling, Lifting, Sitting, Standing.
- Provide own ski/ride equipment, clothing, and accessories necessary for work outdoors in high alpine winter environment.
- Weekend and/or holiday work required.
- Check and adjust snow guns to maintain snow quality regularly.
- Operate snowmobiles and UTV/ATV that may be towing snowmaking equipment or pulling hoses.
- Hook up and clean out snowmaking hoses and equipment regularly.
- Ensure safety requirements are met and adhered to.
- Stage hose and guns utilizing snowmobile, UTV as necessary. Hiking through tree islands in wet, heavy, deep snow will be required.
- Move and fluff hose as directed by supervisor and to ensure it is not buried or frozen during shift.
- Move, redirect, and maintain snow guns as directed by supervisor and to ensure it is not frozen, buried or pointed in the wrong direction due to wind. Requires removing ice and snow using hand tools.
- Conduct system start up and shut down following protocols and supervisor direction exactly every time.
- Communicate at the end of each shift to inform supervisor/director of progress during shift.
- Communicate any mechanical, hydraulic, or other issues to supervisor immediately.
- Communicate any damage sustained to snowmobile, UTV/ATV, or other equipment during shift immediately to Director.
- Keep the supervisor informed of all situations and status throughout the shift.
- Other duties as assigned.
- Act as a positive, professional role model, adhering to the company’s hospitality standards.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist supervisor with snow gun maintenance.
- Keep mountain shop clean, organized and sanitized.
- Assist with other mountain operations departments as assigned.
- Ability to remain alert and respond quickly and appropriately as trained.
- Ability to use sound judgement.
- Talking to others to convey information effectively.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speak, read, write in English fluently.
- High School diploma or equivalent required.
- Previous experience operating snowmobile, ATV, UTV in work setting preferred.
- Valid driver’s license and clean driving record preferred.
- Must be physically capable to perform strenuous exercise at 8,000-10,000 feet with adverse weather conditions including working with high pressure water and air.
- Must be able to work overnight shift.
- Must be able to lift up to 50 lbs.
- Dexterity and strength for utilizing hand tools including mallets, large wrenches, operating snowmobiles, connecting hoses to fittings in cold, wet conditions.
- Excellent verbal, auditory and visual abilities necessary for communication with others in the dark, while using helmets, radios, and working around loud equipment.
- Provide own clothing and accessories necessary for work outdoors in high alpine winter environment.
- Walking, Kneeling, Squatting, Climbing (ladders), Reaching, Grabbing, Pushing, Pulling, Lifting, Sitting, Standing, on uneven, sometimes icy, steep slopes, in variable snow conditions.
- Operate passenger vans following all motor vehicle laws of the State of Colorado.
- Complete pre-operational vehicle check before each shift.
- Stay on schedule throughout shift.
- Assist with Facilities and/or Mountain Operations duties as assigned between routes.
- Drive daily routes to employee housing locations, grocery store, etc.
- Drive trips to Denver, Summit County and other locations for J1 cultural activities, shopping and airport.
- Create friendly, helpful, approachable experience for employees.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
- Assist and support other departments for races, events and operations on high volume days.
- Other duties as assigned.
- Ability to drive at night and in winter weather conditions.
- Talking to others to convey information effectively.
- Actively looking for ways to help people.
- Must be at least 25 years old.
- Must have a valid US Driver’s License and must clear motor vehicle record check.
- Professional driving experience preferred.
- Must be able to lift up to 40lbs.
- Sit, Stand, Walk, Lift, Push, Shovel, Carry.
- Shifts range from 6am – 11pm.
- Establish trust and confidence by maintaining a high level of credibility, integrity, and skilled communications with managers, HR and candidates.
- Perform general office duties and provide HR office coverage with professional, friendly, approachable demeanor.
- Assist HR Manager and Housing Coordinator with employee housing inspections, data collection and entry into designated spreadsheets and the assistance of uniform distribution and returns.
- Greet and assist people with inquiries, answering phones, completing employment verifications, administering hire paperwork and ski vouchers, data entry in HRIS system, maintaining personnel files, scanning and copying, checking and responding in a timely manner to general HR and company email accounts among other administrative duties.
- Flexibility in work schedule – availability on weekends and holidays during operating seasons, availability for company orientations and employee functions is required.
- Support HR Department with J1 international students with any inquires or requests.
- Assist with planning and execution of Pure Awesome employee recognition program and employee events.
- Working in operations during high volume periods including guest services and shuttle driving.
- Assist with Orientation for Winter operating season.
- Act as a positive, professional role model, adhering to the company’s hospitality standards.
- Maintain an exceptional level of guest service in all interaction with guests, fellow employees and other department managers.
- Work with all departments to learn critical elements of each position.
- Other duties as assigned.
- Excellent organizational skills and high level of attention to detail.
- Excellent interpersonal skills and customer service skills.
- Ability to multitask and work on numerous projects simultaneously and meet deadlines.
- Speak, read, write in English fluently.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Strong computer skills required including a working knowledge of MS Office programs especially Work, Excel, Outlook and PowerPoint and ability to learn new software programs.
- High School diploma or equivalent required.
- College degree preferred.
- Valid Driver’s License, good driving record and be insurable under our company policy.
- Administrative/office experience required.
- Previous Human Resources experience preferred.
- Seasonal resort experience and/or ski industry experience preferred.
- Recreational participation in ski/snowboarding, nordic, golf, hiking, and/or mountain biking a plus.
- Must be able to stand 10%, sit or stand 80% and walk 20%.
- Must be able to lift up to 20lbs.
- Dexterity for filing, typing, and other basic office skills.
- Verbal and auditory abilities necessary for communication with others.
- Primarily office work with regular travel outdoors for various duties in a mountain environment with variable weather conditions.
- Occasional requirements for outdoor work to assist with events.
Commercial Operations Assistant Manager
DESCRIPTIONS:
Join us in the mountains! At Granby Ranch, you will have a small mountain experience where families, friends and team members connect, live, play and enjoy the natural environment of the Colorado Rocky Mountains. Perks of joining our team include affordable employee housing, a season pass for Granby Ranch, free passes to more than 15 Colorado ski areas, in-house discounts in our rental, retail and restaurant outlets, and so much more!
POSITION SUMMARY:
The Commercial Operations Assistant Manager will assist the Commercial Operations Manager by offering leadership and oversight for all rental, retail, tickets, and reservation operations including opening and closing procedures, daily team meetings, weekly safety meetings, weekly scheduling for departments, running daily reservation reports, managing lines on high volume business days, lunch break rotations, and more.
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OTHER DUTIES AND RESPONSIBILITES:
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EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
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This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Commercial Operations Supervisor
POSITION SUMMARY:
The Commercial Operations Supervisor will assist the Commercial Operations Manager by offering leadership and oversight for all rental, retail, tickets, and reservation operations including opening and closing procedures, daily team meetings, weekly safety meetings, weekly scheduling for departments, running daily reservation reports, managing lines on high volume business days, lunch break rotations, and more.
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PERKS & BENEFITS
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
F&B Station Attendant
POSITION SUMMARY:
The F&B Station Attendant is responsible for preparing and cooking recipes and providing a clean and sanitized food and beverage operation for all Granby Ranch establishments.
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This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
F&B Line Cook
The line cook is responsible for preparing, cooking, and presenting high quality food with precision and speed in all Granby Ranch establishments.
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PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Rental Attendant/Retail Cashier
Join us in the mountains! At Granby Ranch, you will have a small mountain experience where families, friends and team members connect, live, play and enjoy the natural environment of the Colorado Rocky Mountains. Perks of joining our team include affordable employee housing, a season pass for Granby Ranch, free passes to more than 15 Colorado ski areas, in-house discounts in our rental, retail and restaurant outlets, and so much more!
POSITION SUMMARY:
The Retail Cashier/Rental Attendant position is responsible for selling all merchandise in Granby Ranch Outfitters, as well as helping in Rentals as needed. The Attendant/Cashier provides friendly, fast, and efficient service to all Granby Ranch guests. This position assists with monthly inventory counts, keeping products stocked on the floor and communicates items to be replenished to supervisor, techs skis and snowboards, and fits guests with the appropriate equipment.
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SKILLS, KNOWLEDGE, AND ABILITIES:
EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
PERKS AND BENEFITS:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Reservation and Ticket Agent
Join us in the mountains! At Granby Ranch, you will have a small mountain experience where families, friends and team members connect, live, play and enjoy the natural environment of the Colorado Rocky Mountains. Perks of joining our team include affordable employee housing, a season pass for Granby Ranch, free passes to more than 15 Colorado ski areas, in-house discounts in our rental, retail and restaurant outlets, and so much more!
POSITION SUMMARY:
The Reservation and Ticket Agent is responsible for providing personal, responsive and professional service to all guests in selling all aspects of guests’ reservations and products at Granby Ranch. This can include but is not limited to: lessons, lift tickets, rental equipment, season passes and other products as they become available.
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PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
PERKS & BENEFITS
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
WE LOOK FOR PEOPLE WHO SHARE OUR VALUES:
· Team Success. We succeed only when the team succeeds. We support each other with resources, constructive feedback, and positive encouragement.
· Continuous Improvement. We are in a constant state of innovation, evolution and adaptation, thoughtfully balanced with a sense of focus and attention to detail.
· Every Team Member Matters. We recognize the value and contributions of all team members. Whether you are a frontline team member or a divisional leader, we thrive under the philosophy that no role is insignificant.
· Professionalism & Relatability. We believe that a culture of respect, shared passion, and a sense of community is imperative to success.
Ski Patrollers
Granby Ranch is looking for experienced and motivated individuals to join our Ski Patrol team for the upcoming winter season. We are looking for responsible people who love to be outdoors with or with Ski Patrol specific experience and have current OEC, W-EMT or EMT-B certification. There will also be specific testing requirements to be completed upon hire and based on experience. As a Ski Patroller at Granby Ranch you are responsible for providing medical care and emergency services to the guests or employees on our mountain as well as completing winter ski trail maintenance. A successful candidate for this role has completed Granby Ranch Rookie Ski Patrol Training or has previous Ski Patrol experience.
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Granby Ranch Ski Patrol Program
Granby Ranch Ski Patrollers are eligible for a staging program based on experience which relates to applicable pay. Staging requirements and related skills are listed below: Ski Patrol Level 1 Requirements above plus the following
Ski Patrol Level 2
All Level 1 responsibilities/skills plus the following
Ski Patrol Lead
Level 1 or 2 responsibilities/skills plus described responsibilities for the following:
EMS Lead:
Training Lead:
Safety Lead:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Ski and Snowboard Instructors
Join us in the mountains! At Granby Ranch, you will have a small mountain experience where families, friends and team members connect, live, play and enjoy the natural environment of the Colorado Rocky Mountains. Perks of joining our team include affordable employee housing, a season pass for Granby Ranch, free passes to more than 15 Colorado ski areas, in-house discounts in our rental, retail and restaurant outlets, and so much more!
Requirements
Granby Ranch is looking for ski and snowboard instructors of all levels for the Winter 2023-2024 season! Our instructors provide our guests with exceptional learning experiences in the skills of skiing and/or snowboarding. While this position includes both indoor and outdoor operations, instructors will primarily be outdoors and are required to create a lesson plan. You will be working directly with guests of all ages (3 and older). This position requires appropriate communication and a welcoming demeanor with customers.
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This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Snowmaker
The Snowmaking Technician is responsible for staging guns and hose as directed by Slope Maintenance Management and subsequently checking and adjusting all running equipment continuously throughout shift. The snowmaking position requires strenuous physical work outdoors during overnight shifts in cold and sometime extreme weather conditions while working with fan guns.
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PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Part-Time Shuttle Driver
Join us in the mountains! At Granby Ranch, you will have a small mountain experience where families, friends and team members connect, live, play and enjoy the natural environment of the Colorado Rocky Mountains. Perks of joining our team include affordable employee housing, a season pass for Granby Ranch, free passes to more than 15 Colorado ski areas, in-house discounts in our rental, retail and restaurant outlets, and so much more!
POSITION SUMMARY:
The Part-Time Shuttle Driver is responsible for transporting employees to and from work using company passenger vans. Drivers perform daily operational checks, operate vehicles within posted speed limits and practice defensive driving appropriate for conditions. Drivers run routes to scheduled times and make stops at local grocery store, gear stores and other appropriate stops as needed by employees.
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SKILLS, KNOWLEDGE, AND ABILITIES:
EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
HR Coordinator
The HR Specialist assists the HR Manager and Resort Administrator with daily operations and is involved in all HR-Administration functions including payroll assistance, maintenance of data in the HRIS system and sharepoint, employee onboarding/offboarding, maintenance of personnel files, assistance with employee events, assistance with housing inspections, writing out Real Deals to employees and more. The HR Specialist will demonstrate the culture and values of Granby Ranch as a first point of contact for candidates and employees. This position is a seasonal for 2024-2025 season.
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ADDITIONAL DUTIES AND RESPONSIBILITIES:
SKILLS, KNOWLEDGE, AND ABILITIES:
EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
How to Apply
Follow the Apply link below to learn more and apply!
Contact Info
- Granby Ranch HR Team
- HR@granbyranch.com
- (970) 557- 4100 x 462
- www.granbyranch.com
