Grand Targhee Resort

Current Job dates:

Currently recruiting for the season that runs from November 15th, 2024 to April 20th, 2025.

Grooming
Experienced Grooming Operator (Full-Time Seasonal) Winter 2024/25
Alta, Wyoming
SUMMARY
Effectively and efficiently operate machinery over snow and assist the Grooming Supervisor in the daily shift responsibilities of the grooming staff.  Distribute snow on slopes to offer our guests the safest, most skiable, desirable and fun terrain possible.  As a guest focused organization, a crucial part of each employee’s job is to get and keep guests.  A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Assist in scheduling the grooming staff according to work load and weather conditions.
2. Train equipment operators in all phases of grooming as necessary.
3. Maintain and forward operation records, including vehicle and fuel records.
4. Lead and support safety programs.
5. Accept emergency assignments as required due to circumstances in any phase of the mountain operations.
6. The proficient use of vehicle attachments such as compactor bars, tillers, blades, and winches.
7. Flexible working hours.  Some job sharing may be required.
 
RESPONSIBILITIES TO SAFETY:
1. Protect the safety of self, co-workers, and Grand Targhee Resort guests at all times.
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
3. Report safety-related accidents and incidents at once to immediate supervisor.
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.
5. Operate equipment in a safe manner that will not lead to injury of yourself or others.
6. Drive in accordance with the law and Grand Targhee Resort policies.
 
SUPERVISORY RESPONSIBILITIES
Assist the Grooming Supervisor in the daily responsibilities of the grooming staff.
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Ski Patrol
Winter Dispatcher Winter 24/25
Alta, Wyoming
SUMMARY
The Winter Dispatcher is responsible for the accurate logging, coordination, and dissemination of current information between the various Mountain Operations Department and other departments as required using telephone, Two-way radio and electronic communication.
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
REQUIRED EDUCATION AND EXPERIENCE
High School or GED diploma or equivalent number of years of experience.
 
PREFERRED EDUCATION AND EXPERIENCE
Minimum 1 year work experience at Grand Targhee Resort or strong understanding of the Mountain and surrounding areas.
Previous dispatch experience preferred.
CPR/First Aid certifications a plus.
 
LANGUAGE SKILLS
High level of communication with coworkers and resort guests. Greet customers in a congenial manner and answer a variety of questions about ski trails, weather and snow conditions, lift schedules and riding time, and general information about the resort and area. Read and understand manuals, safety signs, machinery control labels, warning placards and indicator panels as printed.
 
REASONING ABILITY
Requires efficient problem-solving skills. Receives instruction/advice from the Director of Ski Patrol for daily tasks. Needs to take the initiative and go out in the field and perform tasks. High level of independence but keeps the Director of Ski Patrol informed at all times.
 
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Indoor office environment, utilizing computer, two-way radio and telephone equipment.
 
While performing duties of this job, the employee is regularly required to talk and hear, primarily on the phone and a two-way radio. The employee is frequently required to use hands to type, reach with hands and arms. This is sedentary work that requires the employee to have close visual acuity in order to view a computer terminal.
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Food & Beverage
Banquets & Events Manager
As a member of the F&B Management Team, the Banquets and Events Manager is instrumental in developing and fulfilling the short/long term goals for the property and executing the F&B philosophy.  This position is responsible for creating an atmosphere that will inspire guests and associates to return. 
The above goals will be accomplished by the proper implementation, promotion and success of our operations through continual evaluation of the products/services provided while insuring effective training of the service teams as well as makes sure operations are running to standard. 
This position will coordinate and oversee all aspects and functions of restaurants, events, and entertainment. A key part of every employee’s job is to serve as a Targhee ambassador, engaging the guest at every opportunity.
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Lift Operations Lead

Alta, Wyoming

Operates lifts safely and efficiently by assisting guests to use them, performing inspections, safety checks and maintaining loading/unloading areas before opening and throughout the operating day. Ensures guests are seated correctly and safely; slow and stop the lift as needed. Load and unload mountain bikes from lift carriers safely. Scan tickets and passes to verify that all guests have a valid ticket or pass. Interact with guests to provide exceptional guest service and efficient, safe lift riding. A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity. 

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Guest Services
Mountain Host
Alta, Wyoming
SUMMARY  
The Mountain Host is a friendly and knowledgeable representative of Grand Targhee Resort, dedicated to providing exceptional guest service. This role involves assisting guests with questions in common areas, on the mountain, and at various points of interest across the resort. The Mountain Host ensures that guests have a safe, enjoyable, and memorable experience by offering assistance, information, and guidance wherever needed. 
The Mountain Host role requires working outdoors in a ski resort environment, which involves exposure to cold weather, snow, rain and variable terrain.  
As a guest focused organization, a crucial part of each employee's job is to get and keep guests.  A key part of every employee's job is to serve as a Targhee Ambassador, engaging the guest at every opportunity. 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Guest Assistance: 
  • Provide a warm welcome to all guests arriving at the resort. 
  • Assist guests with directions, information about ski lifts, trails, resort amenities, and general inquiries. 
  • Offer help to guests in common areas, such as the Plaza, restaurants, and parking lots, ensuring they feel comfortable and informed. 
  • Provide information about daily events, entertainment options, and special promotions within the resort. 
  • Knowledgeable and able to answer questions about all resort offerings including lodging, restaurants and available products. 
  • Have an understanding of summer operations to help inform guests of our year-round operations. 
• On-Mountain Support: 
  • Stationed at designated areas on the mountain to assist guests with trail information, safety guidance, and any other needs. 
  • Support Ski Patrol to clear pathways between Plaza and First Aid when necessary. 
• Safety and Awareness: 
  • Promote safe skiing and snowboarding practices by informing guests about mountain safety protocols and monitoring adherence to resort rules. 
  • Be aware of weather conditions and communicate any potential hazards or closures to guests. 
• Team Collaboration: 
  • Work closely with other departments, including Ski Patrol, Lift Operations, and Guest Services, to ensure a seamless guest experience. 
• • Communicate guest feedback and concerns to the Mountain Host Supervisor for continuous improvement of services. 
• • Willing assist in other departments, as needed, and may perform other duties as assigned by supervisor. 
Qualifications: 
• Experience: 
  • Previous experience in customer service, hospitality, or a related field is preferred. 
  • Experience in skiing, snowboarding, and a strong familiarity with mountain environments is required. 
• Skills: 
  • Excellent communication and interpersonal skills. 
  • Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously. 
  • Strong problem-solving skills with a focus on guest satisfaction. 
  • Physical fitness and the ability to ski or snowboard at an intermediate level or higher. 
• Personal Attributes: 
  • Friendly, outgoing, and approachable demeanor. 
  • Passionate about outdoor activities and providing outstanding guest experiences. 
  • Reliable, punctual, and able to work flexible hours, including weekends and holidays. 
RESPONSIBILITIES TO SAFETY 
1. Protect the safety of self, co-workers, and Grand Targhee Resort guests at all times. 
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay. 
3. Report safety-related accidents and incidents at once to immediate supervisor. 
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals. 
5. Operate equipment in a safe manner that will not lead to injury of yourself or others. 
6. Drive in accordance with the law and Grand Targhee Resort policies. 
SUPERVISORY RESPONSIBILITIES 
This does not have any supervisory responsibilities. 
REASONING ABILITY 
Ability to solve practical problems and to apply principles of logical thinking to a wide range of intellectual problems.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to deal with a variety of abstract and concrete variables, and demands on time, distinguishing between multiple priorities.  Must be focused on customer service while maintaining focus on profit and operational expenses.  Must be able to view a situation from a variety of angles and determine best solutions.  Must handle internal and external customer issues in a professional fashion.   
PHYSICAL DEMANDS & WORK ENVIRONMENT 
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 
While performing the duties of this job, the employee will be working outdoors in varying weather conditions, including cold, snow, and wind. The noise level in the work environment is usually moderate.  
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Vehicle Maintenance
Vehicle Maintenance Mechanic
Alta, Wyoming
Grand Targhee Resort seeks a hands-on Vehicle Maintenance Mechanic to join our team. You will assist in servicing and repairing heavy equipment, snowcats, trucks, snowmobiles, small engines, and other equipment. Experience in diesel, gas engines, hydraulics, and electrical systems required. Our fleet of snowcat are on a three-year rotation and our NEW Facility allows you to perform your duties in a work class environment.  Pay is dependent upon on experience.
BENEFITS & PERKS
• Generous PTO Package
• Competitive Medical, Dental, Vision, & Life Insurance
• 401(k) with Employer match following one year of service
• Employee Winter/Summer Season Pass and Dependent Passes
• Reciprocal Skiing/ Mountain Biking at Area Resorts (Jackson Hole, Big Sky, Whitefish, Bridger Bowl, Snow King, Brighton)
• Free Buddy Ski/Lift Passes
• Food and Beverage Discounts
• Free Employee Shuttle
• Discounted Skiing/Mountain Biking Lessons
• Retail and Rental Discounts & Freebies
• Lodging Discounts
• Discounted Whitewater Rafting and Other Off-Site Activities
• Off Mountain in Town Discounts at Retailers, Restaurants, Climbing Gym and more!
SUMMARY
Perform basic repairs and maintenance of equipment, including snow cats, snow machines, ATV’s, vehicles, heavy equipment and small engines.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
•  Perform basic maintenance and repair of equipment by following instructions of shop supervisor.
•  Assist with major repairs of equipment.
•  Perform routine services of equipment (oil changes, grease machines etc.
•  Maintain service records for machines services and repairs.
•  Maintain a safe and clean work area by following company safety policies and procedures.
•  Contributes to team effort and shop morale by demonstrating a positive and cooperative attitude and performing duties as assigned.
•  Maintain shop tools and equipment through proper organization.
•  Improve technical knowledge by attending seminars and training courses.
•  Perform other duties as assigned by supervisor.
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