Current Job dates:
Currently recruiting for the season that runs from April 15th, 2025 to September 20th, 2025.
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All associates must provide excellent customer service to our guests
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Associates must treat each other with courtesy and respect
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While working associates must follow all company policies and procedures
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Associates must obey all state and federal laws
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Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
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It is imperative to be on time and ready for work at the start of the assigned shift
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Assist Housing Manager with Preparing, Planning, and Organizing associate arrivals, Assists Housing Manager with associate departures, checkouts, and cleaning
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To protect the Lodge and Hotel properties, our associates and guests against unsafe situations, fire, theft, vandalism, and illegal entry
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Maintains the highest possible security through physical presence, lock down, and surveillance throughout shift; Completion of incident reports for trespass, suspicious behavior, vandalism, accident, theft, and for rules violation by associates
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Prepares and submits detailed daily security reports and activity logs
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Ensures that Associate Housing paperwork is complete and accurate
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Conduct regular inspections of associate housing and the surrounding grounds/area, Ensures the cleanliness of public areas in Associate Housing as well as individual rooms
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Prepares housing and linen for arrivals and departures, Ensures that housing is prepared for the beginning of the season and is properly shut down for the season
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Acts as a support system to associates in housing, Remains fair and neutral
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Control the access of associates and visitors or guests into and out of the building in restricted areas as necessary
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Assists Housing Manger with inventory and purchases for the Associate Housing department
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Notify supervisor and other appropriate personnel, or authorities, such as fire department or police of any emergency, equipment failure or unusual occurrences
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Actively involved in the planning and preparation of associate activities and events
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Submit Maintenance Requests for repair when necessary
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Assist with Emergency Preparedness
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Assist with General Fire Alarm Response procedures when on duty
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Address safety issues; investigate threats to persons or property. Notify law enforcement as warranted. Call the General Manager prior to notifying law enforcement unless critical.
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Other duties as assigned
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Knowledgeable regarding action to take in emergency situations and workplace violence
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Valid drivers license and a clean driving record.
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Must be 21 years of age or older, have a valid Driver’s License and an approvable driving record
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The ability to work as a team, with various personalities and cultures, and with a positive attitude, Ability to handle conflict in a positive manner
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Ability to work independently is self-motivated, detail oriented and has the ability to create a positive environment through strong leadership
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Possess time management skills with the ability to multi-task and work efficiently under pressure
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Ability to communicate effectively and with a high sense of integrity with coworkers, associates, and guests
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Make sound judgments and anticipates issues and opportunities
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Ensure proper hiring, firing, and daily labor meet State and Federal regulations
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Ability to stand 8 hours
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Work approximately 40-48 hours per week
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Willing to work long hours, various shifts, split shifts, on-call shifts, and on holidays and weekends
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Able to make sound judgments and anticipate problems
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Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
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Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
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CPR and/or First Aid training desirable
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Business Casual
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Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
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Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Prepare, Plan, and Organize associate arrivals and associate housing fees, Assists associates with departure and checkout process.
-
Ensures that Associate Housing paperwork is complete and accurate.
-
Conduct regular inspections of associate housing and the surrounding grounds/area., Ensures the cleanliness of public areas in Associate Housing as well as individual rooms.
-
Prepares housing and linen for arrivals and departures, ensures that housing is prepared for the beginning of the season and is properly shut down for the season.
-
Acts as a support system to associates in housing, Remains fair and neutral
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Control the access of associates and visitors or guests into and out of the building in restricted areas as necessary
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Provides tasks and direction to the Associate Support staff and Security
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Responsible for schedules and payroll for direct reports
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Conducts regular inventory and purchases for the Payroll department.
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Notify supervisor and other appropriate personnel, or authorities, such as fire department or police of any emergency, equipment failure or unusual occurrences.
-
Actively involved in the planning and preparation of associate activities and events
-
Submit Maintenance Requests for repair when necessary
-
Assist with Emergency Preparedness
-
Assist with General Fire Alarm Response procedures when on duty
-
Address safety issues; investigate threats to persons or property. Notify law enforcement as warranted. Call the General Manager prior to notifying law enforcement unless critical.
-
Other duties as assigned
-
Knowledgeable regarding action to take in emergency situations and workplace violence
-
Must be 21 years of age or older, have a valid Driver’s License and an approvable driving record
-
The ability to work as a team, with various personalities and cultures, and with a positive attitude, Ability to handle conflict in a positive manner
-
Ability to work independently is self-motivated, detail oriented and has the ability to create a positive environment through strong leadership
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively and with a high sense of integrity with coworkers, associates, and guests
-
Make sound judgments and anticipates issues and opportunities
-
Ensure proper hiring, firing, and daily labor meet State and Federal regulations
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, on call shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
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processing confidential information.
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adhering to a confidential work environment.
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Business Casual
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Develops enthusiastically satisfied customers all of the time.
-
Welcomes and connects with every customer.
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Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
-
Responds to customer needs and says thank you to every customer.
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Provides quality beverages consistently for all customers
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Prepares coffee beverages to standards.
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Follows health, safety and sanitation guidelines for all products.
-
Follows store policy and procedures for operational flow at each station.
-
Follows standards for merchandising, stocking, rotating and storing products.
-
Performs cleaning tasks in accordance with the duty rosters and cleaning standards
-
Presents oneself professionally and demonstrates clear communication
-
Follows cash handling procedures and cash register policies.
-
Follows inventory stocking and recording guidelines.
-
Contributes to goals for increasing sales and improving profits.
-
Be able to communicate and understand the predominant language(s) of our guests.
-
Must have a basic knowledge of service procedures and functions.
-
Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
-
Be able to work in a standing position for long periods of time (up to 5 hours).
-
Be able to safely lift and easily maneuver trays of food frequently weighing up to 30 pounds with or without reasonable accommodation
-
Must complete ServSafe training or other food safety training as required.
-
Associate must be able to follow standard operating procedures and maintain a safe work environment.
-
Shirts and nametag will be provided
-
Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Obtain service area assignments at the beginning of each shift.
- Promptly greet guests as they are seated and bring bread, butter, and water to the table.
- Remove used tableware between courses and provide tableware for the next course.
- Clear tables after guests leave tables.
- Take soiled tableware to dish room and unload, sort, and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
- Between seatings promptly clean table tops, chairs, and booths. Check floor and clean as required. Reset and arrange tabletop.
- Respond appropriately to guest requests. Communicate guest requests to the server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization, and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
- Other duties as assigned
- Have working knowledge of the predominant language(s) of our guests.
- Be able to lift, reach, bend and stoop with or without reasonable accommodatio
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Must complete food safety training as required.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Obtain service area assignment at the beginning of each shift.
- Warmly and graciously greet all guests upon arrival.
- When immediate seating is limited, record guest names and number of people in party.
- Provide guests with estimated waiting time.
- Call out name and number of party when tables become available.
- Accommodate special seating requests for guests whenever possible.
- Create daily seating plan action keeping in mind large groups, tour arrival times and service sections.
- Seat guests based on stated preferences while balancing customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name.
- Inspect table for proper presentation and completeness.
- Assist with service, clear and re-set tables as needed, assist with running food.
- Communicate with the expediter regarding status of current “open menus”.
- Relay messages to servers and bussers as needed.
- Remove used tableware between courses and provide tableware for next course.
- Clear tables after guests leave tables.
- Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
- Between seatings promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
- Other duties as assigned
- Have working knowledge of the predominant language(s) of our guests.
- Be able to lift, reach, bend and stoop with or without reasonable accommodation
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Must complete food safety training as required.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- That when encountered, they will always receive a friendly smile and warm welcome from you.
- That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
- That they are provided with exceptional customer service.
- That all areas are cleaned and organized.
- That they are greeted and served promptly.
- That you are punctual, reliable and always punch in on time for your scheduled shifts
- That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
- That you always arrive to work wearing your uniform and name tag.
- That your uniform attire is always clean, not wrinkled or torn, and in good condition.
- That you always exhibit a friendly, kind, professional and cooperative attitude.
- That you always obtain and achieve your daily goals as set by your Manager(s).
- That you can work well and efficiently under pressure.
- That you always clock in and out properly for your lunch break.
- That you are an excellent “Team” member, always ready to assist your fellow associates to achieve their daily goals, no matter their specific duties and assignments.
- That you always complete your shift and duties on time with your schedule.
- That you always punch out before you leave.
- That managers and fellow associates are treated with courtesy and respect.
- That you follow all company policies and procedures.
- That you obey all state and federal laws.
- That you are always in accordance with the Code of Ethics and Standards of Conduct for all associates
- That you develops enthusiastically satisfied customers all of the time.
- That you welcome and connect with every customer.
- That you discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
- That you respond to customer needs and says thank you to every customer.
- That you provide quality meals and beverages consistently for all customers and that they are prepared to Café and management standards.
- That you follow health, safety and sanitation guidelines for all products.
- That you follow store policy and procedures for operational flow at each station.
- That you follow standards for merchandising, stocking, rotating and storing products.
- That you perform cleaning tasks in accordance with the duty rosters and cleaning standards.
- That you present yourself professionally and demonstrate clear communication.
- That you follow cash handling procedures and cash register policies.
- That you follow inventory stocking and recording guidelines.
- That you contribute to goals for increasing sales and improving profits.
- That you complete all other duties as assigned.
- The ability to work independently as well as part of a team, with various personalities and cultures, and always with a positive attitude.
- Ability to communicate effectively with both co-workers and guests.
- Ability to stand for up to 8 hours.
- Ability to work approximately 40-48 hours per week (unless hired on a “Part-Time” basis.)
- Ability to safely lift up to 50 pounds, and be able to bend, lift boxes, fold linen, pushcarts and climb stairs with or without reasonable accommodation
- Willing to work extra hours, various shifts, split shifts, and on holidays and weekends.
- CPR and/or First Aid training desirable.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of our guests.
- Must have a basic knowledge of service procedures and functions.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
- Shirts and nametags will be provided to you by the Hotel.
- You will need to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt.
- You will be responsible to wash and iron your own uniforms.
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Warmly and graciously greet all guests upon arrival.
- When immediate seating is limited, record guest names and the number of people in the party.
- Provide guests with an estimated waiting time.
- Call out name and number of party when tables become available.
- Accommodate special seating requests for guests whenever possible.
- Create daily seating plan action keeping in mind large groups, tour arrival times, and service sections.
- Seat guests based on stated preferences while balancing customer flow in service stations.
- Upon seating, offer guests a menu and inform them of their server’s name.
- Inspect table for proper presentation and completeness.
- Assist with service, clear and re-set tables as needed, assist with running food.
- Communicate with the expediter regarding the status of current “open menus”.
- Relay messages to servers and bussers as needed.
- Thank guests as they leave and invite them to return.
- Previous guest experience preferred.
- Be able to work in a standing position for long periods of time (up to 5 hours) with or without reasonable accommodation.
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- That when encountered, they will always receive a friendly smile and warm welcome from you.
- That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
- That all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- That all food, beverages, and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
- That you contain complete knowledge of all of our food, beverages, spirits, and all services offered
- That you are punctual, reliable and always punch in on time for your scheduled shifts
- That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
- That you always arrive to work wearing your uniform and name tag.
- That your uniform attire is always clean, not wrinkled or torn, and in good condition.
- That you always exhibit a friendly, kind, professional, and cooperative attitude.
- That you always obtain and achieve your daily goals as set by your Manager(s).
- That you can work well and efficiently under pressure.
- That you always clock in and out properly for your lunch break.
- That you are an excellent “Team” member, always ready to assist your fellow associates to achieve their daily goals, no matter their specific duties and assignments.
- That you always complete your shift and duties on time with your schedule.
- That you always punch in and out accordingly for shifts and breaks.
- That you understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- That you achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment
- That you control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- That you make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed
- That you fill in where needed to ensure guest service standards and efficient operations.
- That you train and continually strengthen staff in all areas of the café and professional development.
- That you prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- That you ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- That you oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- That you schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- That you are knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
- That you provide advice and suggestions to F&B Management as needed.
- That you ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- That staff is providing quality meals and beverages consistently for all customers and that they are prepared to Café and management standards.
- That inventories and ordering are conducted in a timely and efficient manner.
- The ability to work independently as well as part of a team, with various personalities and cultures, and always with a positive attitude.
- Ability to communicate effectively with both co-workers and guests.
- Ability to stand for up to 8 hours.
- Ability to work approximately 50-60 hours per week (unless hired on a “Part-Time” basis.)
- Ability to safely lift up to 50 pounds, and be able to bend, lift boxes, fold linen, pushcarts, and climb stairs with or without reasonable accommodation.
- Willing to work extra hours, various shifts, split shifts, and on holidays and weekends.
- CPR and/or First Aid training desirable.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Welcome and greet guests as the person assigned to take care of their meal.
- Make all our guests feel comfortable
- Make recommendations to help guests enjoy the meal
- Answer questions about our food, beverages, and other restaurant services.
- Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist bussers with clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
- Other duties as assigned.
- Be able to communicate and understand the predominant language(s) of our guests.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds with or without reasonable accommodation.
- Must complete ServSafe training or other food safety training as required.
- Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Welcome and greet guests as the person assigned to take care of their meal.
- Make all our guests feel comfortable
- Make recommendations to help guests enjoy the meal
- Answer questions about our food, beverages, and other restaurant services.
- Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely matter.
- Perform side work at the start and end of each shift as required by service station assignment.
- Maintain clean service areas.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow servers as situations arise.
- Be ready and willing to assist bussers with clearing and resetting tables.
- Thank guests for their visit and invite them to return.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager
- Other duties as assigned.
- Be able to communicate and understand the predominant language(s) of our guests.
- Must have a basic knowledge of dining room and service procedures and functions.
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds with or without reasonable accommodation
- Must complete ServSafe training or other food safety training as required.
- Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
- Associate must be able to follow standard operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager, and/or Human Resources as needed
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strengthen staff in all areas of professional development.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, associates, and guests.
- Provide advice and suggestions to F&B Director as needed.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds with or without reasonable accommodation
- Must have the stamina to work 50 to 60 hours per week.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strengthen staff in all areas of professional development.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, associates, and guests.
- Provide advice and suggestions to F&B Director as needed.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds with or without reasonable accommodation.
- Must have the stamina to work 50 to 60 hours per week.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Set up and maintain station
-
Completion of HACCP Logs
-
Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
-
Use standard recipes and presentations as indicated
-
Prepare food for dining room service
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Prepare station for next shift and complete prep lists
-
Wrap, label, and date all food products
-
Prep food as needed and for following shift
-
Prepare freezer pulls for following shift
-
Prepare prep list for following shift
-
Other duties as assigned
-
2 years of kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed-toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Set up and maintain station
-
Completion of HACCP Logs
-
Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
-
Use standard recipes and presentations as indicated
-
Prepare food for dining room service
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Prepare station for next shift and complete prep lists
-
Wrap, label, and date all food products
-
Prep food as needed and for following shift
-
Prepare freezer pulls for following shift
-
Prepare prep list for following shift
-
Other duties as assigned
-
2 years of kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Supervise all ADR staff.
-
Responsible for creating weekly staff scheduling
-
Understand and train staff efficiently with standardized recipes and presentations.
-
Extensive knowledge of preparing food from scratch, menu creation, and costing.
-
Responsible for all food purchases from multiple purveyors, and overseeing proper rotation.
-
Responsible for controlling food and labor cost based on budget.
-
Communicate expectations with staff to ensure excellent service and expectations.
-
Proper and sanitation and handling of food and equipment.
-
Prep food as needed and for following shift.
-
Keep work areas clean and sanitized at all times.
-
Use standard recipes and presentations as indicated.
-
Participate in weekly inventories with Cooks.
-
Other duties as assigned.
-
2 years kitchen management experience.
-
Culinary degree preferred
-
Knowledge of proper and up to date food handling and health standards.(Alaska Food Worker Card or Serv Safe)
-
Ability to operate standard equipment.
-
Ability to lift and maneuver 50 lb with or without reasonable accommodation
-
Ability to work as a team member with kitchen and service staff.
-
Bending and lifting required
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
That all food production; including that used for restaurant, group meals, functions, associate dining is of the utmost quality, prepared in a clean and sanitary environment.
-
That when encountered by guests and staff, they will always receive a friendly smile and warm welcome from you.
-
That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
-
That you assure that food preparation is precise, economical, and technically correct to Executive Chefs standards and practices.
-
That all kitchen associates are well trained and knowledgeable about their specific job requirements.
-
That your interaction with all associates is respectful at all times.
-
That all kitchen staff is trained efficiently with standardized recipes and presentations.
-
That you share extensive knowledge of preparing food from scratch.
-
That you oversee a proper rotation of all prepared foods for all meal periods.
-
That you communicate expectations with kitchen and service staff to ensure excellent customer service and expectations.
-
That you ensure proper respect, sanitation, and handling of food and equipment.
-
That you are properly prepped for each shift and that you never 86 any item if product is in house.
-
That all kitchen work areas are kept clean and sanitized at all times.
-
That consistency and accuracy are exemplified through all food preparation based on recipe utilization.
-
That you work closely with executive chef and restaurant managers to create and maintain proper flow and guest satisfaction.
-
That you take on other duties as assigned.
-
That you are punctual, reliable and always punch in on time for your scheduled shifts
-
That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
-
That you always arrive to work wearing your uniform and name tag.
-
That your uniform attire is always clean, not wrinkled or torn, and in good condition.
-
That you always exhibit a friendly, kind, professional and cooperative attitude.
-
That you always obtain and achieve your daily goals as set by your Manager(s).
-
That you can work well and efficiently under pressure.
-
That you always clock in and out properly for your lunch break.
-
That you are an excellent “Team” member, always ready to assist your fellow associates to achieve their daily goals, no matter their specific duties and assignments.
-
That you always complete your shift and duties on time with your schedule.
-
That you always punch out before you leave.
-
2 years of kitchen management experience.
-
Culinary degree preferred
-
Knowledge of proper and up to date food handling and health standards. (Alaska Food Worker Card or Serv Safe)
-
Ability to operate standard equipment.
-
Ability to lift and maneuver 50 lb. with or without reasonable accommodation
-
Ability to work as a team member with kitchen and service staff.
-
Bending and lifting required
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Follow and complete prep list each shift
-
Use standard recipes and presentations as indicated
-
Prep food on demand for front line
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Maintain standard par stocks
-
Prepping raw foods for use in final plate presentations
-
Prepare station for next shift
-
Wrap, label, and date all food products
-
Update prep list for following shift
-
Assist with receiving deliveries
-
Other duties as assigned
-
Prior kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Set up and maintain station
-
Completion of HACCP Logs
-
Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
-
Use standard recipes and presentations as indicated
-
Prepare food for dining room service
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Prepare station for next shift and complete prep lists
-
Wrap, label, and date all food products
-
Prep food as needed and for the following shift
-
Prepare freezer pulls for the following shift
-
Prepare prep list for the following shift
-
Other duties as assigned
-
2 years of kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Follow and complete prep list each shift
-
Use standard recipes and presentations as indicated
-
Prep food on demand for front line
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Maintain standard par stocks
-
Prepping raw foods for use in final plate presentations
-
Prepare station for next shift
-
Wrap, label, and date all food products
-
Update prep list for following shift
-
Assist with receiving deliveries
-
Other duties as assigned
-
Prior kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Follow and complete prep list each shift
-
Use standard recipes and presentations as indicated
-
Prep food on demand for front line
-
Proper and safe handling of food and equipment
-
Keep work areas clean and sanitized at all times
-
Maintain standard par stocks
-
Prepping raw foods for use in final plate presentations
-
Prepare station for next shift
-
Wrap, label, and date all food products
-
Update prep list for the following shift
-
Assist with receiving deliveries
-
Other duties as assigned
-
Prior kitchen experience
-
Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
-
Knowledge of proper FIFO and rotation procedures
-
Ability to operate standard kitchen equipment
-
Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
-
Bending and lifting required
-
Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Oversee and participate in the preparation of menu items for dining room service.
-
Instruct Line Cooks and Prep Cooks in their duties.
-
Develop daily specials
-
Work to provide standardized presentations in an efficient and timely manner.
-
Interface with service staff to provide excellent customer service.
-
Insure and instruct in the proper use and handling of food and equipment.
-
Act in the Chef's absence.
-
Assist with training and education of service staff in menu content.
-
Assist with presentation development, maintaining budgeted food, and labor costs.
-
Oversee staff ensuring productivity and safety.
-
Use and insure the use of standard preparations and presentations as indicated
-
Supervise menu and shift change over.
-
Ensure proper use and handling of food and equipment.
-
Coordinate with service staff through communications and expediting orders.
-
Keep work areas clean and sanitized at all times.
-
Conduct weekly inventory and order needed items.
-
Meet with kitchen and service staff daily for "game plan" development.
-
Discipline staff as needed
-
Other duties as assigned.
-
Graduate of Culinary School.
-
Two years of kitchen operation and staff management experience.
-
Self-motivated.
-
Able to work without supervision.
-
Ability to operate standard equipment safely.
-
Requires lifting and bending
-
Ability to lift 35 lbs with or without reasonable accommodation
-
Ability to work as a team member with kitchen and service staff
-
Work approximately 40 to 50 hours per week.
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
-
Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
-
Serves as the central information center for all lodge operations
-
Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures
-
Reconcile guest folios ensuring all charges are correct and accurate
-
Responsible for obtaining valid form of payment upon arrival
-
Keep work area and Front Desk area clean, neat, and organized
-
Coordinates all bag pulls with Front Desk, Bell staff, Group Desk, and Tour Directors, documenting the time on the bag pull sheets
-
Ensure bag pull times are correctly spaced with none overlapping
-
Inform Supervisor of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and remove trash as necessary
-
Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Keep all Front Desk reports current
-
Perform wake up calls and answer guest questions
-
Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
-
Inform Guest Services of transportation needs
-
Responsible for answering phones, assisting guests with reservations, and answering questions
-
Provide thorough notes and accurate data entry
-
Run end of shift reports
-
Relay important messages/maintenance requests/guest requests to the appropriate department
-
Obtain goals set by the Front Desk Manager
-
Other duties as assigned
-
Experience working in the tourism/hospitality industry
-
Previous customer service experience
-
Effective communication skills and a high sense of integrity
-
Must be a “people person” who thrives on public contact
-
Communicate in a positive manner via phone, fax, and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
-
Possess time management skills, the ability to multi-tasks and work efficiently under pressure
-
Computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Be an assertive, confident decision maker and problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- All employees must provide excellent customer service to our guests
- Employees must treat each other with courtesy and respect
- While working employees must follow all company policies and procedures
- Employees must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
- It is imperative to be on time and ready for work at the start of the assigned shift
- Provide excellent customer service to guests and other team members
- Make sound judgments and anticipate issues and opportunities
- Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
- Work closely with all other departments to ensure prompt service and overall guest satisfaction
- Ensure that guests’ special needs are met
- Greet arriving/departing guests in a professional and pleasant manner
- Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
- Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
- Serves as the central information center for all lodge operations
- Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures
- Reconcile guest folios ensuring all charges are correct and accurate
- Responsible for obtaining valid form of payment upon arrival
- Keep work area and Front Desk area clean, neat, and organized
- Coordinates all bag pulls with Front Desk, Bell staff, Group Desk, and Tour Directors, documenting the time on the bag pull sheets
- Ensure bag pull times are correctly spaced with none overlapping
- Inform Supervisor of additional needs required to carry out duties
- Monitor lobbies for cleanliness and remove trash as necessary
- Responsible for assisting guests with reservations, check-in, check-out, and general requests
- Keep all Front Desk reports current
- Perform wake up calls and answer guest questions
- Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
- Inform Guest Services of transportation needs
- Responsible for answering phones, assisting guests with reservations, and answering questions
- Provide thorough notes and accurate data entry
- Run end of shift reports
- Relay important messages/maintenance requests/guest requests to the appropriate department
- Obtain goals set by the Front Desk Manager
- Other duties as assigned
- Experience working in the tourism/hospitality industry
- Previous customer service experience
- Effective communication skills and a high sense of integrity
- Must be a “people person” who thrives on public contact
- Communicate in a positive manner via phone, fax, and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
- Possess time management skills, the ability to multi-tasks and work efficiently under pressure
- Computer and cash handling skills
- Familiarity with basic office equipment operation
- Be an assertive, confident decision maker and problem solver
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Self-motivated, detail oriented and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Ability to lift fifty pounds, Requires bending, lifting, folding, and stair climbing
- CPR and/or First Aid training desirable
- Shirts and name tag will be provided
- Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
- Employee is responsible to wash and iron the uniform
- Employee must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of the daily functions and activities occurring at the hotel/lodge and in the Denali area in order to familiarize guests and answer their questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely with and facilitate information between the Front Desk Staff and all other departments to assure that guest needs are met and information is communicated effectively
-
Serves as the central information center for all lodge operations
-
Account for monies collected and goods sold. Perform basic accounting and cash handling procedures
-
Reconcile guest folios ensuring all charges are correct and accurate
-
Responsible for obtaining valid form of payment upon guests arrival
-
Keep work area and Front Desk area clean, neat, and organized
-
Inform Management of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Perform wake up calls and answer guest questions
-
Operate multi-line telephone system, accurately record, and deliver messages
-
Provide thorough notes and accurate data
-
Run end of day reports
-
Properly organize and package the night audit envelope
-
File, organize, copy and distribute all hotel paperwork for management and Anchorage
-
Prepare Front Desk for AM shift
-
Responsible for supervisor keys and signing hotel property keys and radios in and out
-
Responsible for witnessing bank drops and pick-ups
-
Launch and assist with emergency procedures protocol in the event of an emergency
-
Achieve goals set by the Front Desk Manager
-
Other duties as assigned
-
Experience working in the tourism/hospitality industry
-
Previous front desk and customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented, and has a positive customer service attitude
-
Ability to communicate effectively and in a positive manner via phone, fax and email
-
Possess accounting, computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Graveyard shift
-
Be assertive, a confident decision maker, and a problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of the daily functions and activities occurring at the hotel/lodge and in the Denali area in order to familiarize guests and answer their questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely with and facilitate information between the Front Desk Staff and all other departments to assure that guest needs are met, and information is communicated effectively
-
Serves as the central information center for all lodge operations
-
Account for monies collected and goods sold. Perform basic accounting and cash handling procedures
-
Reconcile guest folios ensuring all charges are correct and accurate
-
Responsible for obtaining valid form of payment upon guests arrival
-
Keep work area and Front Desk area clean, neat, and organized
-
Inform Management of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Perform wake up calls and answer guest questions
-
Operate multi-line telephone system, accurately record, and deliver messages
-
Provide thorough notes and accurate data
-
Run end of day reports
-
Properly organize and package the night audit envelope
-
File, organize, copy and distribute all hotel paperwork for management and Anchorage
-
Prepare Front Desk for AM shift
-
Responsible for supervisor keys and signing hotel property keys and radios in and out
-
Responsible for witnessing bank drops and pick-ups
-
Launch and assist with emergency procedures protocol in the event of an emergency
-
Achieve goals set by the Front Desk Manager
-
Other duties as assigned
-
Experience working in the tourism/hospitality industry
-
Previous front desk and customer service experience
-
Must be a “people person” who thrives on public contact
-
Self-motivated, detail oriented, and has a positive customer service attitude
-
Ability to communicate effectively and in a positive manner via phone, fax and email
-
Possess accounting, computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Graveyard shift
-
Be assertive, a confident decision maker, and a problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all departments to ensure overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to assist guests
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Guest Services
-
Keep work areas clean, neat, and organized
-
Attend staff meetings
-
Coordinates all bag pulls with Front Desk, Group Desk, and Tour Directors, documenting the time with the Front Desk on the bag pull sheets
-
Inform Supervisor of any additional needs to carry out duties
-
Responsible for assisting hotel guests with luggage during check-in/check-out process
-
Provide the storage of luggage for guests
-
Provide bell cart transportation to guest rooms as requested
-
Ensure that all guests’ luggage is safely stored and transported to/from the assigned destination. Assist with any lost, missing, “no name”, etc. luggage.
-
Correctly tag luggage to be stored
-
Ensure that the guest shuttle is clean and well maintained
-
Deliver messages or items as requested
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Wash, vacuum and service vehicles at the beginning and end of shift
-
Report any safety issues immediately to Supervisor
-
Other duties as assigned
-
Previous Bell Staff experience is preferred
-
Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 32-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to work independently and as part of a team with a positive attitude
-
Requires bending, lifting, and stair climbing. Ability to lift fifty pounds with or without reasonable accommodation.
-
Must be 21 or over with a valid driver's license and clean driving record, unless approved by the Hiring Manager
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all departments to ensure overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to assist guests
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Guest Services
-
Keep work areas clean, neat, and organized
-
Attend staff meetings
-
Coordinates all bag pulls with Front Desk, Group Desk, and Tour Directors, documenting the time with the Front Desk on the bag pull sheets
-
Inform Supervisor of any additional needs to carry out duties
-
Responsible for assisting hotel guests with luggage during check-in/check-out process
-
Provide the storage of luggage for guests
-
Provide bell cart transportation to guest rooms as requested
-
Ensure that all guests’ luggage is safely stored and transported to/from the assigned destination. Assist with any lost, missing, “no name”, etc. luggage.
-
Correctly tag luggage to be stored
-
Ensure that the guest shuttle is clean and well maintained
-
Deliver messages or items as requested
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Wash, vacuum and service vehicles at the beginning and end of shift
-
Report any safety issues immediately to Supervisor
-
Other duties as assigned
-
Previous Bell Staff experience is preferred
-
Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 32-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to work independently and as part of a team with a positive attitude
-
Requires bending, lifting, and stair climbing. Ability to lift fifty pounds with or without reasonable accommodation
-
Must be 21 or over with a valid drivers license and clean driving record, unless approved by the Hiring Manager
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Ensure that guests’ special needs are met, and all safety measures are being followed
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the area in order to answer guests’ questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Bell Staff to assure that guest needs and information are communicated effectively
-
Follows schedule times and routes, responds to Front Desk calls on an as need basis
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual as well as State, Federal, and DOT laws and regulations
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Fuel, wash, vacuum and service vehicles at the beginning and end of shift
-
Perform light maintenance duties, Report larger maintenance requests to maintenance
-
Keeps proper fuel and maintenance records
-
Assist in various departments when transfers are not required, Assists other departments in transporting of linen, food, supplies, etc.
-
Other duties as assigned
-
Must be 21 or over with a Commercial driver’s license with a passenger endorsement, have a clean driving record, have a health certificate
-
Previous Shuttle Driving experience is preferred, Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Knowledge of the Denali Park area and the state of Alaska is desirable
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to pass a pre-employment and random drug test(s)
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week, with shifts starting as early as 4am and ending as late as 12am
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Ensure that guests’ special needs are met, and all safety measures are being followed
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the area in order to answer guests’ questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Bell Staff to assure that guest needs and information are communicated effectively
-
Follows schedule times and routes, responds to Front Desk calls on an as need basis
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual as well as State, Federal, and DOT laws and regulations
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Fuel, wash, vacuum and service vehicles at the beginning and end of shift
-
Perform light maintenance duties, Report larger maintenance requests to maintenance
-
Keeps proper fuel and maintenance records
-
Assist in various departments when transfers are not required, Assists other departments in transporting of linen, food, supplies, etc.
-
Other duties as assigned
-
Must be 21 or over with a Commercial driver’s license with a passenger endorsement, have a clean driving record, have a health certificate
-
Previous Shuttle Driving experience is preferred, Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Knowledge of the Denali Park area and the state of Alaska is desirable
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to pass a pre-employment and random drug test(s)
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week, with shifts starting as early as 4am and ending as late as 12am
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Ensure that guests’ special needs are met
-
Works closely with housekeeping to make certain guest needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Obtain goals set by the Housekeeping Manager
-
Ensure that every public are is cleaned to the high standards of the lodge
-
Re-stock inventory as needed, Collects, transports, delivers, and picks up linen
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use, cleaning procedures
-
Attends to guest calls and requests, Delivers and collects items to guest rooms (cribs/rollaway bed/extra linens etc...)
-
Assists the entire housekeeping department as well as other departments of the hotel with trash removal, cleanliness, and miscellaneous tasks
-
Other duties as assigned
-
Housekeeping experience is preferred
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Ensure that guests’ special needs are met
-
Works closely with housekeeping to make certain guest needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Obtain goals set by the Housekeeping Manager
-
Ensure that every public are is cleaned to the high standards of the lodge
-
Re-stock inventory as needed, Collects, transports, delivers, and picks up linen
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use, cleaning procedures
-
Attends to guest calls and requests, Delivers and collects items to guest rooms (cribs/rollaway bed/extra linens etc...)
-
Assists the entire housekeeping department as well as other departments of the hotel with trash removal, cleanliness, and miscellaneous tasks
-
Other duties as assigned
-
Housekeeping experience is preferred
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Ensure that guests’ special needs are met
-
Works closely with housekeeping staff to make sure guest’ needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Attend meetings and obtain goals set by the managers
-
Inform supervisor of inventory and ordering needs
-
Spot treat, iron, launder, fold, and organize all lodge and hotel linens
-
Pick up and drop off laundry at laundry facility.
-
Distribute housekeeping deliveries
-
Coordinate the daily laundering of lodge linens
-
Fill linen orders
-
Maintain inventories
-
Safely operate, clean, and maintain laundry equipment
-
Follow standardized laundry procedures
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use and cleaning procedures
-
Complete team side work
-
Other duties as assigned
-
Laundry experience is preferred
-
Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Familiarity with basic laundry equipment
-
Able to make sound judgments and anticipate problems
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Ensure that guests’ special needs are met
-
Works closely with housekeeping staff to make sure guest’ needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Attend meetings and obtain goals set by the managers
-
Inform supervisor of inventory and ordering needs
-
Spot treat, iron, launder, fold, and organize all lodge and hotel linens
-
Pick up and drop off laundry at laundry facility.
-
Distribute housekeeping deliveries
-
Coordinate the daily laundering of lodge linens
-
Fill linen orders
-
Maintain inventories
-
Safely operate, clean, and maintain laundry equipment
-
Follow standardized laundry procedures
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use and cleaning procedures
-
Complete team side work
-
Other duties as assigned
-
Laundry experience is preferred
-
Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Familiarity with basic laundry equipment
-
Able to make sound judgments and anticipate problems
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Ensure that guests’ special needs are met
-
Works closely with the housekeeping staff to make certain guest needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Obtain goals set by Housekeeping Managers
-
Ensure that every room is cleaned to the high standards of the lodge and hotel
-
Properly stock housekeeping carts
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use, cleaning procedures
-
Complete team side work
-
Other duties as assigned
-
Housekeeping experience is preferred
-
Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Ensure that guests’ special needs are met
-
Works closely with the housekeeping staff to make certain guest needs are known
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Obtain goals set by Housekeeping Managers
-
Ensure that every room is cleaned to the high standards of the lodge and hotel
-
Properly stock housekeeping carts
-
Report maintenance problems and fill out appropriate forms
-
Follow trained procedures of chemical use, cleaning procedures
-
Complete team side work
-
Other duties as assigned
-
Housekeeping experience is preferred
-
Possess time management skills with the ability to handle multiple tasks and work efficiently under pressure
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- Perform standard daily lodge and hotel usage and safety checks
- Respond to maintenance requests
- Assist with maintenance projects
- Communicate daily with front desk and respond to immediate needs
- Practice the safe use and handling of all tools and equipment
- Follow all safety guidelines and precautions
- Ensure grounds and landscaping areas are well kept at all times
- Work closely with all lodge and hotel departments to provide excellent customer service
- Other duties as assigned
- 2 Years prior maintenance and construction experience
- Ability to use various hand and power tools safely
- Should have a working understanding of electrical, plumbing, and carpentry concepts
- HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Self-motivated, detail oriented, and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to communicate effectively with coworkers and guests
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
- Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
- Able to climb stairs and ladder
- CPR and/or First Aid training desirable
- Shirts and nametag will be provided
- Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Perform standard daily lodge and hotel usage and safety checks
-
Respond to maintenance requests
-
Assist with maintenance projects
-
Communicate daily with front desk and respond to immediate needs
-
Practice the safe use and handling of all tools and equipment
-
Follow all safety guidelines and precautions
-
Ensure grounds and landscaping areas are well kept at all times
-
Work closely with all lodge and hotel departments to provide excellent customer service
-
Other duties as assigned
-
Prior maintenance and construction experience
-
Ability to use various hand and power tools safely
-
Should have a basic understanding of electrical, plumbing, and carpentry concepts
-
HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
-
Able to climb stairs and ladder
-
CPR and/or First Aid training desirable
-
Shirts and nametag will be provided
-
Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Perform standard daily lodge and hotel usage and safety checks
- Respond to maintenance requests
- Assist with maintenance projects
- Communicate daily with front desk and respond to immediate needs
- Practice the safe use and handling of all tools and equipment
- Follow all safety guidelines and precautions
- Ensure grounds and landscaping areas are well kept at all times
- Work closely with all lodge and hotel departments to provide excellent customer service
- Other duties as assigned
- 2 Years prior maintenance and construction experience
- Ability to use various hand and power tools safely
- Should have a working understanding of electrical, plumbing, and carpentry concepts
- HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Self-motivated, detail oriented, and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to communicate effectively with coworkers and guests
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
- Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
- Able to climb stairs and ladder
- CPR and/or First Aid training desirable
- Shirts and nametag will be provided
- Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
Administrative — Associate Housing
Associate Housing Assistant
Job Title: Associate Housing Assistant
Reports To: Associate Housing Manager
Department: Associate Housing
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Oversee daily operations, planning, organization, cleaning, and safety of associate housing.
Responsibilities
Duties
Requirements
Uniform
Payroll Admin
Job Title: Payroll Administrator
Reports To: Human Resources Manager
Department: Associate Housing
FLSA Status: Hourly/Non-Exempt
Supervises: Payroll
Overview: Oversee daily, payroll, onboarding, operations, planning, organization, cleaning, and safety of associate housing.
Responsibilities
Duties
Requirements
Uniform
Food and Beverage — Front Of House
Barista - Grande
Job Title: Barista
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: This job contributes to Espresso Shop success by ensuring our service and standards are met. We do this by providing customers with prompt service, quality beverages and products.
Responsibilities
Duties
Requirements
Uniform
Busser - Alpenglow
Job Title: Busser
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings
Responsibilities
Duties
Requirements
Uniform
Busser/Host - Mountaineer
Job Title: Busser/Host
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings. Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests. Assist in providing exceptional guest service during the entire meal.
Responsibilities
Duties
Requirements
Uniform
Cafe Worker/Barista
For the Position of: Café Worker
Reports To: Perky Moose Café Manager, F&B Management
Department: F&B
FLSA Status: Seasonal/Hourly/Non-Exempt
Purpose of the Position: This job contributes to the Perky Moose Pantry and Café success by ensuring our service and standards are met. We do this by providing customers with prompt service, quality beverages, and products.
Overview: When the following actions and results are observed, your guests, your fellow associates, and your manager(s) will see and know this about you:
Your Guests will observe:
Your Fellow Associates and Manager(s) will observe:
Requirements:
Uniform
Host - Alpenglow - Grande
Job Title: Host/Hostess
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests. Assist in providing exceptional guest service during the entire meal.
Responsibilities
Duties
Requirements
Uniform
Perky Moose Cafe Supervisor
For the Position of: Perky Moose Pantry & Café Supervisor
Reports To: F&B Manager/Chef de Cuisine
Department: F&B
FLSA Status: Hourly/Exempt
Purpose of the Position: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness and sanitation related to restaurant operations.
Overview: When the following actions and results are observed, your guests, your fellow associates, and your manager(s) will see and know this about you:
Your Guests will observe:
Your Fellow Associates and Manager(s) will observe:
Requirements:
PM Server - Alpenglow
PM Server - Alpenglow (Grande) 3 Years Upscale Server Experience Required
Job Title: Server AM/PM
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of the trade to maximize check average.
Responsibilities
Duties
Requirements
Uniform
PM Server - Mountaineer
PM Server - Mountaineer (Bluffs) 1 Year of Previous Server Experience Required
Job Title: Server AM/PM
Reports To: Restaurant Manager
Department: F&B
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with an above expectation experience, while utilizing suggestive selling and tools of trade to maximize check average.
Responsibilities
Duties
Requirements
Uniform
Restaurant Assistant Manager - Alpenglow
Job Title: Restaurant Assistant Manager
Reports To: F&B Director/Executive Chef
Department: F&B
FLSA Status: HourlyExempt
Supervises: Restaurant and bar staff
Overview: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness, and sanitation related to restaurant operations.
Responsibilities
Duties
Requirements
Uniform
Restaurant Assistant Manager - Mountaineer
Job Title: Restaurant Assistant Manager
Reports To: F&B Director
Department: F&B
FLSA Status: Hourly/Exempt
Supervises: Restaurant and bar staff
Overview: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness, and sanitation related to restaurant operations.
Responsibilities
Duties
Requirements
Uniform
Restaurant Manager - Mountaineer Bar & Grill
Seasonal Restaurant Manager Mountaineer (Bluffs)
Food and Beverage — Heart Of The House
AM Cook - Alpenglow (Grande)
Job Title: Line Cook (Chef de Partie)
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Efficiently prepares menu items using standardized recipes and presentations for dining room service
Responsibilities
Duties
Requirements
Uniform
AM Cook - Mountaineer (Bluffs)
Job Title: Line Cook (Chef de Partie)
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Efficiently prepares menu items using standardized recipes and presentations for dining room service
Responsibilities
Duties
Requirements
Uniform
Associate Dining - Chef
Job Title: Chef de Cuisine ADR
Reports To: Executive Chef
Department: F&B, Kitchen
FLSA Status: Salaried/Exempt
Supervises: ADR Cooks, ADR Attendants, Dish Machine Operators
Overview: Oversees all foodservice operations of Associate Dining Room.
Responsibilities
Duties
Requirements
Uniform
Chef de Cuisine Bluffs Hotel
Chef de Cuisine (Location Chef) Bluffs Hotel
For the Position of: Chef de Cuisine
Reports To: Executive Chef
Department: Kitchen - Grande/Bluffs
FLSA Status: Seasonal/Hourly/Non-Exempt
Purpose of the Position: To assist the executive chef in all gametes of running a professional kitchen.
Overview:
When the following actions and results are observed, your guests, your fellow associates, and your manager(s) will know this about you:
Your Guests will observe:
Your Fellow Associates and Manager(s) will observe:
Requirements:
Uniform
PM Cook - Alpenglow (Grande)
Job Title: Prep Cook
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: To support front-line cooks by preparing foods and maintaining adequate stock for current production levels
Responsibilities
Duties
Requirements
Uniform
PM Cook - Mountaineer (Bluffs)
Job Title: Line Cook (Chef de Partie)
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Efficiently prepares menu items using standardized recipes and presentations for dining room service
Responsibilities
Duties
Requirements
Uniform
Prep Cook - Alpenglow (Grande)
Job Title: Prep Cook
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: To support front-line cooks by preparing foods and maintaining adequate stock for current production levels
Responsibilities
Duties
Requirements
Uniform
Prep Cook - Mountaineer (Bluffs)
Job Title: Prep Cook
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: To support front-line cooks by preparing foods and maintaining adequate stock for current production levels
Responsibilities
Duties
Requirements
Uniform
Sous Chef
Job Title: Sous Chef (AM/PM)
Reports To: Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Salaried/Exempt
Supervises: Kitchen staff including cooks and dish machine operators
Overview: Oversee general operation of the kitchen
Responsibilities
Duties
Requirements
Uniform
Front Desk
Guest Service Agent - Bluffs
Job Title: Guest Service Agent
Reports To: Front Office Manager or Director of Front Office Operations
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Front Desk.
Responsibilities
Duties
Requirements
Uniform
Guest Service Agent - Grande
Job Title: Guest Service Agent
Reports To: Front Office Manager or Director of Front Office Operations
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Front Desk.
Responsibilities
Duties
Requirements
Uniform
Night Auditor - Bluffs
Job Title: Night Auditor
Reports To: Front Office Manage
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the nightly operations of the Front Desk, running all end of day reports, and balancing accounts for all departments of the hotel
Responsibilities
Duties
Requirements
Uniform
Night Auditor - Grande
Job Title: Night Auditor
Reports To: Front Office Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the nightly operations of the Front Desk, running all end of day reports, and balancing accounts for all departments of the hotel
Responsibilities
Duties
Requirements
Uniform
Guest Services
Bell Staff - Bluffs
Job Title: Bell Staff
Reports To: Bell Captain
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for greeting guests upon arrival to the property. Assist guests in the lodge and hotel with luggage and escort them to their room if needed. Offer assistance with the logistics of check in and check out. Gives out information and direction as needed on hotel activities, facilities, the area of interest, and transportation.
Responsibilities
Duties
Requirements
Uniform
Bell Staff - Grande
Job Title: Bell Staff
Reports To: Bell Captain
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for greeting guests upon arrival to the property. Assist guests in the lodge and hotel with luggage and escort them to their room if needed. Offer assistance with the logistics of check in and check out. Gives out information and direction as needed on hotel activities, facilities, the area of interest, and transportation.
Responsibilities
Duties
Requirements
Uniform
Courtesy Driver - CDL Required
Job Title: Shuttle Driver
Reports To: Transportation Manager
Department: Transportation
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operation of the shuttles. Safely transports guests and luggage.
Responsibilities
Duties
Requirements
Uniform
Transportation Manager
Job Title: Shuttle Driver
Reports To: Transportation Manager
Department: Transportation
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operation of the shuttles. Safely transports guests and luggage.
Responsibilities
Duties
Requirements
Uniform
Housekeeping
Assistant Housekeeping Supervisor
Houseperson - Bluffs
Job Title: Houseperson
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Transporting linens and supplies while supporting guest rooms from the laundry department. Acts quickly to guest’s requests for items or issues in their room. Clean all public areas including restrooms. Collect and dispose of trash in the designated area.
Responsibilities
Duties
Requirements
Uniform
Houseperson - Grande
Job Title: Houseperson
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Transporting linens and supplies while supporting guest rooms from the laundry department. Acts quickly to guest’s requests for items or issues in their room. Clean all public areas including restrooms. Collect and dispose of trash in the designated area.
Responsibilities
Duties
Requirements
Uniform
Laundry Attendant - Bluffs
Job Title: Laundry Attendant
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Laundry department
Responsibilities
Duties
Requirements
Uniform
Laundry Attendant - Grande
Job Title: Laundry Attendant
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Laundry department
Responsibilities
Duties
Requirements
Uniform
Rooms Attendant - Bluffs
Job Title: Rooms Attendant
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily cleaning of the guest rooms.
Responsibilities
Duties
Requirements
Uniform
Rooms Attendant - Grande
Job Title: Rooms Attendant
Reports To: Housekeeping Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily cleaning of the guest rooms.
Responsibilities
Duties
Requirements
Uniform
Maintenance
Denali Park Hotel - Lead Maintenance Technician
Denali Park Hotel - Lead Maintenance Technician (2 Years Prior Experience Required)
Job Title: Lead Maintenance Technician
Reports To: Operations Manager
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Duties
Requirements
Uniform
Maintenance Technician I
Job Title: Maintenance Technician 1
Reports To: Maintenance Manager/Maintenance Asst. Mgr
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Responsibilities
Duties
Requirements
Uniform
Maintenance Technician II
Maintenance Technician II (2 Years Prior Experience Required)
Job Title: Maintenance Technician 2
Reports To: Maintenance Manager/Maintenance Asst. Mgr
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Responsibilities
Duties
Requirements
Uniform
Water Treatment Plant Operator
Water Treatment Plant Operator
Alaska Certified Level 2
Must have experience with surface water, and reverse osmosis.
Hours will be split between water treatment and general hotel maintenance.
How to Apply
If you are interested in joining our dynamic team, please begin your online application process by clicking on the "Apply Here" link below.
International Applicants –
All Associates hired through the Student Work/Travel J-1 visa program must go through an approved J-1 agency. We currently work with CHI and CIEE and INTRAX.
The Grande Denali Lodge and the Denali Bluffs Hotel DO NOT participate in the H2B visa program.
Inquiry Emails –
Inquiry emails will not be answered if the email is regarding an H2B visa or if a J-1 visa applicant has not filled out an application and/or is not participating with an approved J-1 agency (CHI, INTRAX, or CIEE).
If you wish to send a cover page and/or resume, please email it to: jsmith@denalialaska.com
Thank you for your interest in working for the Grande Denali Lodge and the Denali Bluffs Hotel.
Contact Info
- Complex Human Resources Manager Grande & Bluffs jsmith@denalialaska.com
- jsmith@denalialaska.com
- (760) 500-0657
- www.denalialaska.com