Current Job dates:
Currently recruiting for the season that runs from April 15th, 2025 to September 20th, 2025.
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All associates must provide excellent customer service to our guests
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Associates must treat each other with courtesy and respect
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While working associates must follow all company policies and procedures
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Associates must obey all state and federal laws
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Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
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It is imperative to be on time and ready for work at the start of the assigned shift
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Assist Housing Manager with Preparing, Planning, and Organizing associate arrivals, Assists Housing Manager with associate departures, checkouts, and cleaning
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To protect the Lodge and Hotel properties, our associates and guests against unsafe situations, fire, theft, vandalism, and illegal entry
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Maintains the highest possible security through physical presence, lock down, and surveillance throughout shift; Completion of incident reports for trespass, suspicious behavior, vandalism, accident, theft, and for rules violation by associates
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Prepares and submits detailed daily security reports and activity logs
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Ensures that Associate Housing paperwork is complete and accurate
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Conduct regular inspections of associate housing and the surrounding grounds/area, Ensures the cleanliness of public areas in Associate Housing as well as individual rooms
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Prepares housing and linen for arrivals and departures, Ensures that housing is prepared for the beginning of the season and is properly shut down for the season
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Acts as a support system to associates in housing, Remains fair and neutral
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Control the access of associates and visitors or guests into and out of the building in restricted areas as necessary
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Assists Housing Manger with inventory and purchases for the Associate Housing department
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Notify supervisor and other appropriate personnel, or authorities, such as fire department or police of any emergency, equipment failure or unusual occurrences
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Actively involved in the planning and preparation of associate activities and events
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Submit Maintenance Requests for repair when necessary
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Assist with Emergency Preparedness
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Assist with General Fire Alarm Response procedures when on duty
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Address safety issues; investigate threats to persons or property. Notify law enforcement as warranted. Call the General Manager prior to notifying law enforcement unless critical.
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Other duties as assigned
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Knowledgeable regarding action to take in emergency situations and workplace violence
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Valid drivers license and a clean driving record.
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Must be 21 years of age or older, have a valid Driver’s License and an approvable driving record
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The ability to work as a team, with various personalities and cultures, and with a positive attitude, Ability to handle conflict in a positive manner
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Ability to work independently is self-motivated, detail oriented and has the ability to create a positive environment through strong leadership
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Possess time management skills with the ability to multi-task and work efficiently under pressure
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Ability to communicate effectively and with a high sense of integrity with coworkers, associates, and guests
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Make sound judgments and anticipates issues and opportunities
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Ensure proper hiring, firing, and daily labor meet State and Federal regulations
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Ability to stand 8 hours
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Work approximately 40-48 hours per week
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Willing to work long hours, various shifts, split shifts, on-call shifts, and on holidays and weekends
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Able to make sound judgments and anticipate problems
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Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
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Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
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CPR and/or First Aid training desirable
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Business Casual
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Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
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Associate is responsible to wash and iron the uniform
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Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
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Prepare, Plan, and Organize associate arrivals and associate housing fees, Assists associates with departure and checkout process.
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Ensures that Associate Housing paperwork is complete and accurate.
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Conduct regular inspections of associate housing and the surrounding grounds/area., Ensures the cleanliness of public areas in Associate Housing as well as individual rooms.
-
Prepares housing and linen for arrivals and departures, ensures that housing is prepared for the beginning of the season and is properly shut down for the season.
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Acts as a support system to associates in housing, Remains fair and neutral
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Control the access of associates and visitors or guests into and out of the building in restricted areas as necessary
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Provides tasks and direction to the Associate Support staff and Security
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Responsible for schedules and payroll for direct reports
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Conducts regular inventory and purchases for the Payroll department.
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Notify supervisor and other appropriate personnel, or authorities, such as fire department or police of any emergency, equipment failure or unusual occurrences.
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Actively involved in the planning and preparation of associate activities and events
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Submit Maintenance Requests for repair when necessary
-
Assist with Emergency Preparedness
-
Assist with General Fire Alarm Response procedures when on duty
-
Address safety issues; investigate threats to persons or property. Notify law enforcement as warranted. Call the General Manager prior to notifying law enforcement unless critical.
-
Other duties as assigned
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Knowledgeable regarding action to take in emergency situations and workplace violence
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Must be 21 years of age or older, have a valid Driver’s License and an approvable driving record
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The ability to work as a team, with various personalities and cultures, and with a positive attitude, Ability to handle conflict in a positive manner
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Ability to work independently is self-motivated, detail oriented and has the ability to create a positive environment through strong leadership
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively and with a high sense of integrity with coworkers, associates, and guests
-
Make sound judgments and anticipates issues and opportunities
-
Ensure proper hiring, firing, and daily labor meet State and Federal regulations
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, on call shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
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Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
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CPR and/or First Aid training desirable
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processing confidential information.
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adhering to a confidential work environment.
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Business Casual
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Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
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Associate is responsible to wash and iron the uniform
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Associate must look sharp and be clean upon arrival to shift
- That when encountered, they will always receive a friendly smile and warm welcome from you.
- That if they have any questions regarding the Hotel or its services, you can provide answers and assistance, or direct them to someone you know who can help them.
- That all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- That all food, beverages, and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
- That you contain complete knowledge of all of our food, beverages, spirits, and all services offered
- That you are punctual, reliable and always punch in on time for your scheduled shifts
- That you always follow the Hotel’s requirements and standards for personal grooming and appearance.
- That you always arrive to work wearing your uniform and name tag.
- That your uniform attire is always clean, not wrinkled or torn, and in good condition.
- That you always exhibit a friendly, kind, professional, and cooperative attitude.
- That you always obtain and achieve your daily goals as set by your Manager(s).
- That you can work well and efficiently under pressure.
- That you always clock in and out properly for your lunch break.
- That you are an excellent “Team” member, always ready to assist your fellow associates to achieve their daily goals, no matter their specific duties and assignments.
- That you always complete your shift and duties on time with your schedule.
- That you always punch in and out accordingly for shifts and breaks.
- That you understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- That you achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment
- That you control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- That you make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed
- That you fill in where needed to ensure guest service standards and efficient operations.
- That you train and continually strengthen staff in all areas of the café and professional development.
- That you prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- That you ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- That you oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- That you schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- That you are knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
- That you provide advice and suggestions to F&B Management as needed.
- That you ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- That staff is providing quality meals and beverages consistently for all customers and that they are prepared to Café and management standards.
- That inventories and ordering are conducted in a timely and efficient manner.
- The ability to work independently as well as part of a team, with various personalities and cultures, and always with a positive attitude.
- Ability to communicate effectively with both co-workers and guests.
- Ability to stand for up to 8 hours.
- Ability to work approximately 50-60 hours per week (unless hired on a “Part-Time” basis.)
- Ability to safely lift up to 50 pounds, and be able to bend, lift boxes, fold linen, pushcarts, and climb stairs with or without reasonable accommodation.
- Willing to work extra hours, various shifts, split shifts, and on holidays and weekends.
- CPR and/or First Aid training desirable.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Position requires State of Alaska recognized alcohol management training certification (TIPS or TAMS), or complete training within 30 days of hire. Must thoroughly understand State of Alaska liquor laws and apply that knowledge to assure compliance with those laws.
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager, and/or Human Resources as needed
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strengthen staff in all areas of professional development.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, associates, and guests.
- Provide advice and suggestions to F&B Director as needed.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds with or without reasonable accommodation
- Must have the stamina to work 50 to 60 hours per week.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager and/or Human Resources as needed
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strengthen staff in all areas of professional development.
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, associates, and guests.
- Provide advice and suggestions to F&B Director as needed.
- Be at least 21 years of age.
- Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds with or without reasonable accommodation.
- Must have the stamina to work 50 to 60 hours per week.
- Must complete ServSafe training or other food safety training as required.
- Associate must be able to follow safe operating procedures and maintain a safe work environment.
- Shirts and nametag will be provided
- Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
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Follow and complete prep list each shift
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Use standard recipes and presentations as indicated
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Prep food on demand for front line
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Proper and safe handling of food and equipment
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Keep work areas clean and sanitized at all times
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Maintain standard par stocks
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Prepping raw foods for use in final plate presentations
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Prepare station for next shift
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Wrap, label, and date all food products
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Update prep list for following shift
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Assist with receiving deliveries
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Other duties as assigned
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Prior kitchen experience
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Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
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Knowledge of proper FIFO and rotation procedures
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Ability to operate standard kitchen equipment
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Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
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Bending and lifting required
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Communication skills required to work well with kitchen and service staff to ensure excellent customer service
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Ability to work as a team member
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Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
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It is imperative to be on time and ready for work at the start of the assigned shift
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Set up and maintain station
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Completion of HACCP Logs
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Make sure all equipment is clean such as stovetop, grill, griddle, pizza oven etc
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Use standard recipes and presentations as indicated
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Prepare food for dining room service
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Proper and safe handling of food and equipment
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Keep work areas clean and sanitized at all times
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Prepare station for next shift and complete prep lists
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Wrap, label, and date all food products
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Prep food as needed and for the following shift
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Prepare freezer pulls for the following shift
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Prepare prep list for the following shift
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Other duties as assigned
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2 years of kitchen experience
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Knowledge of proper and up to date food handling and health standards (Alaska Food Worker Card or ServSafe)
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Knowledge of proper FIFO and rotation procedures
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Ability to operate standard kitchen equipment
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Ability to safely lift and maneuver 50 lbs with or without reasonable accommodation
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Bending and lifting required
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Communication skills required to work well with kitchen and service staff to ensure excellent customer service
-
Ability to work as a team member
-
Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
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It is imperative to be on time and ready for work at the start of the assigned shift
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Oversee and participate in the preparation of menu items for dining room service.
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Instruct Line Cooks and Prep Cooks in their duties.
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Develop daily specials
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Work to provide standardized presentations in an efficient and timely manner.
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Interface with service staff to provide excellent customer service.
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Insure and instruct in the proper use and handling of food and equipment.
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Act in the Chef's absence.
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Assist with training and education of service staff in menu content.
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Assist with presentation development, maintaining budgeted food, and labor costs.
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Oversee staff ensuring productivity and safety.
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Use and insure the use of standard preparations and presentations as indicated
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Supervise menu and shift change over.
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Ensure proper use and handling of food and equipment.
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Coordinate with service staff through communications and expediting orders.
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Keep work areas clean and sanitized at all times.
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Conduct weekly inventory and order needed items.
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Meet with kitchen and service staff daily for "game plan" development.
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Discipline staff as needed
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Other duties as assigned.
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Graduate of Culinary School.
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Two years of kitchen operation and staff management experience.
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Self-motivated.
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Able to work without supervision.
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Ability to operate standard equipment safely.
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Requires lifting and bending
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Ability to lift 35 lbs with or without reasonable accommodation
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Ability to work as a team member with kitchen and service staff
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Work approximately 40 to 50 hours per week.
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Jackets, pants, apron, and hat provided.
-
Associate needs to provide comfortable black non-skid closed toe black shoes, black socks, and white undershirts
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
-
Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
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Serves as the central information center for all lodge operations
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Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures
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Reconcile guest folios ensuring all charges are correct and accurate
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Responsible for obtaining valid form of payment upon arrival
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Keep work area and Front Desk area clean, neat, and organized
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Coordinates all bag pulls with Front Desk, Bell staff, Group Desk, and Tour Directors, documenting the time on the bag pull sheets
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Ensure bag pull times are correctly spaced with none overlapping
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Inform Supervisor of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and remove trash as necessary
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Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Keep all Front Desk reports current
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Perform wake up calls and answer guest questions
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Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
-
Inform Guest Services of transportation needs
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Responsible for answering phones, assisting guests with reservations, and answering questions
-
Provide thorough notes and accurate data entry
-
Run end of shift reports
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Relay important messages/maintenance requests/guest requests to the appropriate department
-
Obtain goals set by the Front Desk Manager
-
Other duties as assigned
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Experience working in the tourism/hospitality industry
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Previous customer service experience
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Effective communication skills and a high sense of integrity
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Must be a “people person” who thrives on public contact
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Communicate in a positive manner via phone, fax, and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
-
Possess time management skills, the ability to multi-tasks and work efficiently under pressure
-
Computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Be an assertive, confident decision maker and problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- All employees must provide excellent customer service to our guests
- Employees must treat each other with courtesy and respect
- While working employees must follow all company policies and procedures
- Employees must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all employees
- It is imperative to be on time and ready for work at the start of the assigned shift
- Provide excellent customer service to guests and other team members
- Make sound judgments and anticipate issues and opportunities
- Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
- Work closely with all other departments to ensure prompt service and overall guest satisfaction
- Ensure that guests’ special needs are met
- Greet arriving/departing guests in a professional and pleasant manner
- Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the Denali area in order to familiarize guests and answer their questions
- Works closely with and facilitate information between Front Desk staff, Housekeeping staff, Bell staff, and Food and Beverage staff to assure that guest needs and information are communicated effectively
- Serves as the central information center for all lodge operations
- Accounts for monies collected and goods sold. Perform basic accounting and cash handling procedures
- Reconcile guest folios ensuring all charges are correct and accurate
- Responsible for obtaining valid form of payment upon arrival
- Keep work area and Front Desk area clean, neat, and organized
- Coordinates all bag pulls with Front Desk, Bell staff, Group Desk, and Tour Directors, documenting the time on the bag pull sheets
- Ensure bag pull times are correctly spaced with none overlapping
- Inform Supervisor of additional needs required to carry out duties
- Monitor lobbies for cleanliness and remove trash as necessary
- Responsible for assisting guests with reservations, check-in, check-out, and general requests
- Keep all Front Desk reports current
- Perform wake up calls and answer guest questions
- Provide housekeeping with an accurate list of check-outs, stay-overs, and early arrivals
- Inform Guest Services of transportation needs
- Responsible for answering phones, assisting guests with reservations, and answering questions
- Provide thorough notes and accurate data entry
- Run end of shift reports
- Relay important messages/maintenance requests/guest requests to the appropriate department
- Obtain goals set by the Front Desk Manager
- Other duties as assigned
- Experience working in the tourism/hospitality industry
- Previous customer service experience
- Effective communication skills and a high sense of integrity
- Must be a “people person” who thrives on public contact
- Communicate in a positive manner via phone, fax, and email with guests, coworkers, potential customers, travel agents, tour directors, and tour operators
- Possess time management skills, the ability to multi-tasks and work efficiently under pressure
- Computer and cash handling skills
- Familiarity with basic office equipment operation
- Be an assertive, confident decision maker and problem solver
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Self-motivated, detail oriented and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Ability to lift fifty pounds, Requires bending, lifting, folding, and stair climbing
- CPR and/or First Aid training desirable
- Shirts and name tag will be provided
- Employee needs to provide black pants (not jeans), black closed-toe non-slip shoes, black socks, and a black belt
- Employee is responsible to wash and iron the uniform
- Employee must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of the daily functions and activities occurring at the hotel/lodge and in the Denali area in order to familiarize guests and answer their questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely with and facilitate information between the Front Desk Staff and all other departments to assure that guest needs are met and information is communicated effectively
-
Serves as the central information center for all lodge operations
-
Account for monies collected and goods sold. Perform basic accounting and cash handling procedures
-
Reconcile guest folios ensuring all charges are correct and accurate
-
Responsible for obtaining valid form of payment upon guests arrival
-
Keep work area and Front Desk area clean, neat, and organized
-
Inform Management of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Perform wake up calls and answer guest questions
-
Operate multi-line telephone system, accurately record, and deliver messages
-
Provide thorough notes and accurate data
-
Run end of day reports
-
Properly organize and package the night audit envelope
-
File, organize, copy and distribute all hotel paperwork for management and Anchorage
-
Prepare Front Desk for AM shift
-
Responsible for supervisor keys and signing hotel property keys and radios in and out
-
Responsible for witnessing bank drops and pick-ups
-
Launch and assist with emergency procedures protocol in the event of an emergency
-
Achieve goals set by the Front Desk Manager
-
Other duties as assigned
-
Experience working in the tourism/hospitality industry
-
Previous front desk and customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented, and has a positive customer service attitude
-
Ability to communicate effectively and in a positive manner via phone, fax and email
-
Possess accounting, computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Graveyard shift
-
Be assertive, a confident decision maker, and a problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to guests and other team members
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Work closely with all other departments to ensure prompt service and overall guest satisfaction
-
Ensure that guests’ special needs are met
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of the daily functions and activities occurring at the hotel/lodge and in the Denali area in order to familiarize guests and answer their questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely with and facilitate information between the Front Desk Staff and all other departments to assure that guest needs are met, and information is communicated effectively
-
Serves as the central information center for all lodge operations
-
Account for monies collected and goods sold. Perform basic accounting and cash handling procedures
-
Reconcile guest folios ensuring all charges are correct and accurate
-
Responsible for obtaining valid form of payment upon guests arrival
-
Keep work area and Front Desk area clean, neat, and organized
-
Inform Management of additional needs required to carry out duties
-
Monitor lobbies for cleanliness and removes trash as necessary
-
Responsible for assisting guests with reservations, check-in, check-out, and general requests
-
Perform wake up calls and answer guest questions
-
Operate multi-line telephone system, accurately record, and deliver messages
-
Provide thorough notes and accurate data
-
Run end of day reports
-
Properly organize and package the night audit envelope
-
File, organize, copy and distribute all hotel paperwork for management and Anchorage
-
Prepare Front Desk for AM shift
-
Responsible for supervisor keys and signing hotel property keys and radios in and out
-
Responsible for witnessing bank drops and pick-ups
-
Launch and assist with emergency procedures protocol in the event of an emergency
-
Achieve goals set by the Front Desk Manager
-
Other duties as assigned
-
Experience working in the tourism/hospitality industry
-
Previous front desk and customer service experience
-
Must be a “people person” who thrives on public contact
-
Self-motivated, detail oriented, and has a positive customer service attitude
-
Ability to communicate effectively and in a positive manner via phone, fax and email
-
Possess accounting, computer and cash handling skills
-
Familiarity with basic office equipment operation
-
Graveyard shift
-
Be assertive, a confident decision maker, and a problem solver
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Ensure that guests’ special needs are met, and all safety measures are being followed
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the area in order to answer guests’ questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Bell Staff to assure that guest needs and information are communicated effectively
-
Follows schedule times and routes, responds to Front Desk calls on an as need basis
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual as well as State, Federal, and DOT laws and regulations
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Fuel, wash, vacuum and service vehicles at the beginning and end of shift
-
Perform light maintenance duties, Report larger maintenance requests to maintenance
-
Keeps proper fuel and maintenance records
-
Assist in various departments when transfers are not required, Assists other departments in transporting of linen, food, supplies, etc.
-
Other duties as assigned
-
Must be 21 or over with a Commercial driver’s license with a passenger endorsement, have a clean driving record, have a health certificate
-
Previous Shuttle Driving experience is preferred, Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Knowledge of the Denali Park area and the state of Alaska is desirable
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to pass a pre-employment and random drug test(s)
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week, with shifts starting as early as 4am and ending as late as 12am
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Provide excellent customer service to customers and other team members
-
Work with all staff to provide prompt service and customer satisfaction
-
Make sound judgments and anticipate issues and opportunities
-
Handle comments, complaints, and concerns with a high level of efficiency and in the best interest of the guest
-
Ensure that guests’ special needs are met, and all safety measures are being followed
-
Greet arriving/departing guests in a professional and pleasant manner
-
Be knowledgeable of daily functions or activities occurring at the lodge/hotel and in the area in order to answer guests’ questions
-
Familiarize guests with local activities and lodge/hotel services
-
Works closely and facilitates information to the Front Desk Staff and Bell Staff to assure that guest needs and information are communicated effectively
-
Follows schedule times and routes, responds to Front Desk calls on an as need basis
-
Display effective communication skills and a high sense of integrity
-
Keep work areas clean, neat, and organized
-
Follow all policies and procedures set forth in the Driver Training/Procedure Manual as well as State, Federal, and DOT laws and regulations
-
Complete a Vehicle Inspection Report and turn in to Front Desk
-
Fuel, wash, vacuum and service vehicles at the beginning and end of shift
-
Perform light maintenance duties, Report larger maintenance requests to maintenance
-
Keeps proper fuel and maintenance records
-
Assist in various departments when transfers are not required, Assists other departments in transporting of linen, food, supplies, etc.
-
Other duties as assigned
-
Must be 21 or over with a Commercial driver’s license with a passenger endorsement, have a clean driving record, have a health certificate
-
Previous Shuttle Driving experience is preferred, Previous customer service experience
-
Must be a “people person” who thrives on public contact
-
Self motivated, detail oriented and has a positive customer service attitude
-
Knowledge of the Denali Park area and the state of Alaska is desirable
-
Be an assertive, confident decision maker and problem solver
-
Able to make sound judgments, anticipate issues and opportunities
-
Ability to pass a pre-employment and random drug test(s)
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Self-motivated, detail oriented and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week, with shifts starting as early as 4am and ending as late as 12am
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to lift fifty pounds, bending, lifting, folding, and stair climbing with or without reasonable accommodation
-
CPR and/or First Aid training desirable
-
Shirts and name tag will be provided
-
Associate needs to provide black pants (not jeans or athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- Perform standard daily lodge and hotel usage and safety checks
- Respond to maintenance requests
- Assist with maintenance projects
- Communicate daily with front desk and respond to immediate needs
- Practice the safe use and handling of all tools and equipment
- Follow all safety guidelines and precautions
- Ensure grounds and landscaping areas are well kept at all times
- Work closely with all lodge and hotel departments to provide excellent customer service
- Other duties as assigned
- 2 Years prior maintenance and construction experience
- Ability to use various hand and power tools safely
- Should have a working understanding of electrical, plumbing, and carpentry concepts
- HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Self-motivated, detail oriented, and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to communicate effectively with coworkers and guests
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
- Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
- Able to climb stairs and ladder
- CPR and/or First Aid training desirable
- Shirts and nametag will be provided
- Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
-
All associates must provide excellent customer service to our guests
-
Associates must treat each other with courtesy and respect
-
While working associates must follow all company policies and procedures
-
Associates must obey all state and federal laws
-
Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
-
It is imperative to be on time and ready for work at the start of the assigned shift
-
Perform standard daily lodge and hotel usage and safety checks
-
Respond to maintenance requests
-
Assist with maintenance projects
-
Communicate daily with front desk and respond to immediate needs
-
Practice the safe use and handling of all tools and equipment
-
Follow all safety guidelines and precautions
-
Ensure grounds and landscaping areas are well kept at all times
-
Work closely with all lodge and hotel departments to provide excellent customer service
-
Other duties as assigned
-
Prior maintenance and construction experience
-
Ability to use various hand and power tools safely
-
Should have a basic understanding of electrical, plumbing, and carpentry concepts
-
HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
-
The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
-
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
-
Self-motivated, detail oriented, and a positive customer service attitude
-
Possess time management skills with the ability to multi-task and work efficiently under pressure
-
Ability to communicate effectively with coworkers and guests
-
Ability to stand 8 hours
-
Work approximately 40-48 hours per week
-
Willing to work long hours, various shifts, split shifts, and on holidays and weekends
-
Able to make sound judgments and anticipate problems
-
Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
-
Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
-
Able to climb stairs and ladder
-
CPR and/or First Aid training desirable
-
Shirts and nametag will be provided
-
Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
-
Associate is responsible to wash and iron the uniform
-
Associate must look sharp and be clean upon arrival to shift
- All associates must provide excellent customer service to our guests
- Associates must treat each other with courtesy and respect
- While working associates must follow all company policies and procedures
- Associates must obey all state and federal laws
- Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
- It is imperative to be on time and ready for work at the start of the assigned shift
- Perform standard daily lodge and hotel usage and safety checks
- Respond to maintenance requests
- Assist with maintenance projects
- Communicate daily with front desk and respond to immediate needs
- Practice the safe use and handling of all tools and equipment
- Follow all safety guidelines and precautions
- Ensure grounds and landscaping areas are well kept at all times
- Work closely with all lodge and hotel departments to provide excellent customer service
- Other duties as assigned
- 2 Years prior maintenance and construction experience
- Ability to use various hand and power tools safely
- Should have a working understanding of electrical, plumbing, and carpentry concepts
- HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful
- The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Self-motivated, detail oriented, and a positive customer service attitude
- Possess time management skills with the ability to multi-task and work efficiently under pressure
- Ability to communicate effectively with coworkers and guests
- Ability to stand 8 hours
- Work approximately 40-48 hours per week
- Willing to work long hours, various shifts, split shifts, and on holidays and weekends
- Able to make sound judgments and anticipate problems
- Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up
- Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation
- Able to climb stairs and ladder
- CPR and/or First Aid training desirable
- Shirts and nametag will be provided
- Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt
- Associate is responsible to wash and iron the uniform
- Associate must look sharp and be clean upon arrival to shift
Administrative — Associate Housing
Associate Housing Assistant
Job Title: Associate Housing Assistant
Reports To: Associate Housing Manager
Department: Associate Housing
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Oversee daily operations, planning, organization, cleaning, and safety of associate housing.
Responsibilities
Duties
Requirements
Uniform
Housing Attendant/Public Area
Payroll Admin
Job Title: Payroll Administrator
Reports To: Human Resources Manager
Department: Associate Housing
FLSA Status: Hourly/Non-Exempt
Supervises: Payroll
Overview: Oversee daily, payroll, onboarding, operations, planning, organization, cleaning, and safety of associate housing.
Responsibilities
Duties
Requirements
Uniform
Food and Beverage — Front Of House
Perky Moose Cafe Supervisor
For the Position of: Perky Moose Pantry & Café Supervisor
Reports To: F&B Manager/Chef de Cuisine
Department: F&B
FLSA Status: Hourly/Exempt
Purpose of the Position: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness and sanitation related to restaurant operations.
Overview: When the following actions and results are observed, your guests, your fellow associates, and your manager(s) will see and know this about you:
Your Guests will observe:
Your Fellow Associates and Manager(s) will observe:
Requirements:
Restaurant Assistant Manager - Alpenglow
Job Title: Restaurant Assistant Manager
Reports To: F&B Director/Executive Chef
Department: F&B
FLSA Status: HourlyExempt
Supervises: Restaurant and bar staff
Overview: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness, and sanitation related to restaurant operations.
Responsibilities
Duties
Requirements
Uniform
Restaurant Assistant Manager - Mountaineer
Job Title: Restaurant Assistant Manager
Reports To: F&B Director
Department: F&B
FLSA Status: Hourly/Exempt
Supervises: Restaurant and bar staff
Overview: Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness, and sanitation related to restaurant operations.
Responsibilities
Duties
Requirements
Uniform
Restaurant Manager - Mountaineer Bar & Grill
Seasonal Restaurant Manager Mountaineer (Bluffs)
Food and Beverage — Heart Of The House
F&B Assistant
PM Cook - Alpenglow (Grande)
Job Title: Prep Cook
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: To support front-line cooks by preparing foods and maintaining adequate stock for current production levels
Responsibilities
Duties
Requirements
Uniform
PM Cook - Mountaineer (Bluffs)
Job Title: Line Cook (Chef de Partie)
Reports To: Sous Chef/Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Efficiently prepares menu items using standardized recipes and presentations for dining room service
Responsibilities
Duties
Requirements
Uniform
Sous Chef
Job Title: Sous Chef (AM/PM)
Reports To: Chef de Cuisine
Department: F&B, Kitchen
FLSA Status: Salaried/Exempt
Supervises: Kitchen staff including cooks and dish machine operators
Overview: Oversee general operation of the kitchen
Responsibilities
Duties
Requirements
Uniform
Front Desk
Guest Service Agent - Bluffs
Job Title: Guest Service Agent
Reports To: Front Office Manager or Director of Front Office Operations
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Front Desk.
Responsibilities
Duties
Requirements
Uniform
Guest Service Agent - Grande
Job Title: Guest Service Agent
Reports To: Front Office Manager or Director of Front Office Operations
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operations of the Front Desk.
Responsibilities
Duties
Requirements
Uniform
Night Auditor - Bluffs
Job Title: Night Auditor
Reports To: Front Office Manage
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the nightly operations of the Front Desk, running all end of day reports, and balancing accounts for all departments of the hotel
Responsibilities
Duties
Requirements
Uniform
Night Auditor - Grande
Job Title: Night Auditor
Reports To: Front Office Manager
Department: Rooms
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the nightly operations of the Front Desk, running all end of day reports, and balancing accounts for all departments of the hotel
Responsibilities
Duties
Requirements
Uniform
Guest Services
Courtesy Driver - CDL Required
Job Title: Shuttle Driver
Reports To: Transportation Manager
Department: Transportation
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operation of the shuttles. Safely transports guests and luggage.
Responsibilities
Duties
Requirements
Uniform
Transportation Manager
Job Title: Shuttle Driver
Reports To: Transportation Manager
Department: Transportation
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily operation of the shuttles. Safely transports guests and luggage.
Responsibilities
Duties
Requirements
Uniform
Maintenance
Denali Park Hotel - Lead Maintenance Technician
Denali Park Hotel - Lead Maintenance Technician (2 Years Prior Experience Required)
Job Title: Lead Maintenance Technician
Reports To: Operations Manager
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Duties
Requirements
Uniform
Maintenance Technician I
Job Title: Maintenance Technician 1
Reports To: Maintenance Manager/Maintenance Asst. Mgr
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Responsibilities
Duties
Requirements
Uniform
Maintenance Technician II
Maintenance Technician II (2 Years Prior Experience Required)
Job Title: Maintenance Technician 2
Reports To: Maintenance Manager/Maintenance Asst. Mgr
Department: Maintenance
FLSA Status: Hourly/Non-Exempt
Supervises: None
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates.
Responsibilities
Duties
Requirements
Uniform
Water Treatment Plant Operator
Water Treatment Plant Operator
Alaska Certified Level 2
Must have experience with surface water, and reverse osmosis.
Hours will be split between water treatment and general hotel maintenance.
Overhead — Accounting Department
Administrative Assistant
How to Apply
If you are interested in joining our dynamic team, please begin your online application process by clicking on the "Apply Here" link below.
International Applicants –
All Associates hired through the Student Work/Travel J-1 visa program must go through an approved J-1 agency. We currently work with CHI and CIEE and INTRAX.
The Grande Denali Lodge and the Denali Bluffs Hotel DO NOT participate in the H2B visa program.
Inquiry Emails –
Inquiry emails will not be answered if the email is regarding an H2B visa or if a J-1 visa applicant has not filled out an application and/or is not participating with an approved J-1 agency (CHI, INTRAX, or CIEE).
If you wish to send a cover page and/or resume, please email it to: jsmith@denalialaska.com
Thank you for your interest in working for the Grande Denali Lodge and the Denali Bluffs Hotel.
Contact Info
- Complex Human Resources Manager Grande & Bluffs jsmith@denalialaska.com
- jsmith@denalialaska.com
- (760) 500-0657
- www.denalialaska.com
