Lajitas Golf Resort

Essential Duties and Responsibilities:

The Baker is responsible for producing high-quality baked goods to meet customer demands. The role involves mixing ingredients, preparing dough, baking pastries, and ensuring food safety and sanitation guidelines are met. The Baker also helps maintain and stock baking supplies, ensuring a smooth and efficient baking process.

• Prepare and mix dough, batters, and fillings for various baked goods, following recipes and quality standards.
• Bake and decorate pastries, such as cakes, cookies, bread, and muffins, ensuring they are visually appealing and of consistent quality.
• Monitor oven temperatures and adjust as needed to ensure baked goods are baked to perfection.
• Maintain a clean and organized workspace, following all food safety and sanitation regulations.
• Monitor inventory levels of baking supplies, such as flour, sugar, and other ingredients, and order replacements as needed.
• Troubleshoot and resolve any issues or problems that may arise during the baking process.
• Collaborate with the production team to ensure timely delivery of baked goods to customers.
• Follow established portion sizes and presentation standards for baked goods.

OTHER DUTIES/RESPONSIBILITIES

• May perform other duties as assigned by Chef and F&B Director

Duties

• Gathers all dirty dishware from tubs brought to the dish room rinses and stacks in dish racks, always clearing dishes of leftovers and trash to prepare for automated washing.
• Loads full dish racks on the belt and ensures correct placement by the instructions for the operation of the machine. Operates automatic dishwashing machine by using controls as instructed.
• Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
• Unloads clean dishes from racks after being processed through the dish machine, inspects for cleanliness, and carefully stacks in specified carts and shelves for easy use by restaurant and kitchen staff.
• Manually scrub pots, pans, and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in the correct place.
• Manually polishes all silver, stainless steel, and pewter used in food service, using standard polishing cloth and products, to present clean and attractive equipment to diners.
• Maintains the automatic dishwashing equipment in good condition and working order per manufacturers' instructions to prolong the life of the equipment, prevent breakdowns, and meet mandated health compliance regulations.
• Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment, and organizing shelves to maintain a sanitary workstation and to meet mandated health compliance requirements.
• Mops kitchen floors as requested and at the end of each shift, cleans all kitchen work surfaces as regularly scheduled by the manager including walls, ceilings, hoods, vents, and ovens.
• Gathers all trash cans from kitchen work areas at the end of each shift and empties them into an outside trash compactor.
• Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
• Performs other duties as assigned, requested, or deemed necessary by management.
• Unloads deliveries as they arrive, and accounts for ordered items by comparing packing lists to actual items received.
• Transports deliveries to the stock room by carrying boxes or using a dolly.
• Assist kitchen with sorting and storing of delivered goods. Assists other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications

To perform this job successfully, an individual must have basic knowledge of dishwashing, and cleaning and be able to perform each essential duty satisfactorily.

Certification and Licenses: A current Texas Food Handler certificate is required.

Language Ability:  Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems.

Dependent on experience - Starting pay rate: $14.00-$19.00

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Basic cooking skills & techniques in all existing kitchen stations: Salads, Desserts, Broiler/Grill, Sauce/Sauté, Fryer and Vegetables
• Basic overview of all kitchen stations
• Advanced overview of a single station
• Advanced verbal and written communication skills such as describing daily specials, writing prep list
• Good knowledge of Meat and Fish cooking temperature and stages of doneness
• Basic knowledge of large-volume food preparation
• Basic knowledge of Cakes & Individual Pastries
• Basic knowledge of Garde Manger plate & platter presentation, Fruits and Vegetable carvings
• Must know how to clean, fillet, marinate, and properly store most Fishes
• Must know how to clean, bone, tie, portion, marinate, and store most prime-cut meat & poultry
• Good food portioning skills
• Basic knowledge of American regional cooking
• Some knowledge of international cooking techniques and basic recipes
• Basic recipe knowledge in Meats, Fish, Vegetables, Fruits, Stocks & Sauce preparations
• Basic food purchasing & receiving knowledge. Must know how to read an invoice
• Basic knowledge of accounting procedures such as inventories, recipes, and menu costing
• Some leadership knowledge
• Basic knowledge of kitchen cleaning chemicals
• Basic kitchen organizational skills
• Intrinsic desire to become a Culinarian in all aspects

Badlands Emporium is the newest retail shopping experience located on The Lajitas Boardwalk. Find the perfect gift or treat yourself; Emporium has something for everyone! Shop our selection of resort souvenirs, authentic gifts, fine jewelry, and apparel. We also boast a variety of adventure toys & books for kids of all ages!

The Emporium Clerk is expected to always interact in a professional manner. Exceptional attention to detail is mandatory!

Because of the independent nature of this role, the Emporium Clerk must have exceptional attendance and punctuality.

Duties:

• Provide friendly customer service
• Meet minimum sales goals
• Check-in and price new inventory
• Merchandising and setting displays
• Stock products on shelves & racks
• Complete checklists
• Organize the store and backroom
• Clean the store
• Prevent loss
• Maintain inventory
• Handle money

To support Lajitas Vision of being recognized by our customers as the “Friendliest Resort in Texas!" You should champion this culture in every touch point of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence. Plan and manage the restaurant and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with policies and procedures, and federal, state and local regulations while meeting/exceeding financial goals. The position is responsible for the short-term planning and daily operations of the restaurant and bar. Recommends promotional ideas and controls the budgets for the various areas.

• Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
• Implement company programs and manage the operations of the restaurant, bar, and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations, and federal, state, and local regulations to ensure an optimal level of service, quality, and hospitality are provided to the guest(s).
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Create, recommend and implement promotions, displays, buffet presentations, and ideas to capture more in-house guests and a larger share of the local market.
• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations, and ensure quality service.
• Monitor and control inventory for restaurant, bar, and other food and beverage outlets as required to ensure accurate counts are completed by the designated deadlines.
• Assist Food and Beverage Director as requested.

OTHER DUTIES/RESPONSIBILITIES

• Perform special projects and other responsibilities as assigned.
• Participate in task forces and committees as required.

Purpose

To support Lajitas Vision of being recognized by our customers as the “Friendliest Resort in Texas!" You should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence. Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment that conforms to all standards and regulations and achieves profitable, competitive, quality products.

Duties

• The position is responsible for short-term planning and day-to-day operations of the kitchen
• Recommends menu and procedural changes
• Performs all essential functions while adhering to all SOPs and future food programs to ensure a consistent, quality product
• Plan and manage the procurement, production, preparation, and presentation of all food in the hotel in a safe, sanitary, cost-effective manner
• Monitor and control the maintenance/sanitation of kitchen, equipment, and related areas to ensure a healthy, safe work environment that meets/exceeds federal, state, standards and regulations
• Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within guidelines to continually improve revenues and profit margins while maintaining quality
• Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. Other Duties/Responsibilities Perform special projects and other responsibilities as assigned

HVAC positions are NOT seasonal positions.

Performs a variety of standard to moderately complex technical tasks related to installing, maintaining, and repairing heating, cooling, ventilation and related systems.

Duties:

• Helps investigate problems and perform maintenance and repairs on various mechanical and electrical equipment including, but not limited to, heating, cooling, and ventilation systems, and refrigeration for commercial equipment.
• Locates, picks up and delivers parts required for department needs
• Checks and changes air filters on a regular basis
• Assesses drain problems and performs any needed repairs
• Assists with parts ordering and confirming receipt of orders and deliveries
• Administrative duties will increase with additional training and responsibilities as technician grows in skill

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of commercial mechanical and electrical systems, and blueprints is helpful
• Basic knowledge of HVAC principles and procedures and ability to repair systems
• Able to establish priorities and work independently for long periods of time.
• Skill with equipment, tools and materials required to perform the range of duties to complete the job
• Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
• Willing to work a variety of shifts, holidays, weekends, evenings outside of normal working hours, when asked, in order to meet deadlines and meet commitments in a timely manner
• Follows all safety guidelines in the handling and management of equipment and duties

Purpose

To support Lajitas Vision of being recognized by our customers as the “Friendliest Resort in Texas!" You should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence and being responsible for all aspects of Lajitas Airport.

Duties

Meet and greet customers when they arrive, load baggage and help transport to the resort, drive shuttle bus to and from the airport, document all items arriving and departing the airport, assist with event set up and the breakdown and assist with any other resort services as needed.

The essential duties and responsibilities for this position are:

• Clearing all used tableware and napkins from tables to tubs in bus station. Wipe table, chairs, and clear debris and crumbs from floor areas surrounding table. 
• Resets the tables in accordance with established standards in order to seat new customers as quickly as possible.  Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity. 
• Retrieve cleaned dishes, glassware and utensils from the dish room and distribute to each service station in order to keep a ready supply available for restaurant use. 
• Sweep restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant.  Vacuum carpeting and mop hard floors at the end of each shift. 
• Retrieve clean linens from laundry department at beginning of shift and during shift when necessary, and folding as specified by established standards.  Stocking correct par levels in the service stations.  Deliver bundles of soiled linen to laundry room at end of each shift. 
• Retrieve items from stockroom, ensuring requisition is complete and correct.  Stocking supplies in proper places, rotating stock at all times. 
• Assist wait staff by refilling customer’s beverages and accommodating requests for additional condiments, food items or clean/fresh tableware. 
• Keep ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations. 
  Keep a friendly, cheerful and courteous demeanor at all times. 
• Checks all restrooms periodically, alerting the Housekeeping Department if they are not clean or in need of supplies. 

Perform other duties as assigned, requested or deemed necessary by management. 

Seeking individuals with a passion for service that enjoys working with people and is interested or have experience in a resort Food and Beverage setting.  The Host position is the first and last person our guest sees as they enter or exit our F&B locations.  This is a high-energy role that greets our guests, handles reservations, and seats our customers in our F&B locations.  Training possibilities for waitstaff positions while in this position are possible.  Must be able to work varying shifts, including nights/holidays/weekends/double and split shifts. 

Duties

• Meets arriving customers as they enter the restaurant with a cordial greeting.
• Escorts to assigned tables, issues menus, and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in the restaurant during the entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, respond to any customer requests, and assess the efficiency of the operation for management.
• Receives payment and processes the transaction on the computerized cash register, counting back change out loud for the protection of guests and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts, and method of payment.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning, and side work duties. Checks the proper set-up of tables and seating prior to opening.
• Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.

Seeking candidates that are customer service oriented, works well in a team environment, and has a heart for hospitality.  Must be able to work variable shifts, nights/holidays/weekends; able to stand for long periods of time, speak and write English fluently, and be computer literate.  The front desk is our first and last impression of our resort to our guests and this position is responsible for that.

Please note:  If you are applying for this position we strongly encourage you to bring a vehicle.  There is no public transportation to or from the area locally, bus/train stations are located in Alpine, TX (90 miles one direction from Lajitas) and the closest public airport is located in Midland/Odessa (300 miles one direction from Lajitas).  We do not provide transportation to or from Lajitas as part of your employment.

We are seeking hospitality driven individuals that enjoy providing outstanding service for our guests.  This position is responsible for cleaning guest rooms, public areas, private homes, and offices on the entire resort property.  Must be able to work flexible shifts including nights, weekends, and holidays; have reliable transportation, and lift up to 50 pounds.

For this position, you must be bilingual in English and Spanish.

To support Lajitas Vision of being recognized by our customers as the “Friendliest Resort in Texas!" You should champion this culture in every touch point of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

Supervises and directs all hotel housekeeping operations, and hotel common area maintenance, and supervises the laundry operation. 

• Work with the Housekeeping Supervisor and Assistant to check all vacant rooms each day to ensure cleanliness standards are being met, i.e., the last check for “First Impression”- drapes/blinds, beds & skirts, chairs, lamps, towels, toiletries, carpet/floor, and halls are clear of equipment and trash.
• Maintain accurate/ organized records of discrepancies found in guest rooms in order to use for training purposes.
• Ensure that all housekeeping closets are stocked with linen and supplies prior to leaving for the day.
• Assist in training new housekeepers
• Assist staff in cleaning and maintaining the hotel when needed
• Deliver excellent Guest and Member experience while monitoring housekeeping standards.
• Inspects and evaluates the physical condition the of establishment,
• Report potential dangers including suspicious behavior, broken glass, leaks, and electrical issues.
• Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Ensure all guest supplies are replenished daily
• Ensure that all alarms are off on the room clocks
• Verify items in guestroom are in good working order including TVs, lights, radio/clocks, hair dryer, coffee makers, A/C, and heat.
• Inspects the work of housekeepers to ensure quality.
• Will be on call on the days the housekeeping supervisor/assistant is off                                                                                                                     

Other Duties/Responsibilities

May be assigned at any time.

• Ensure that a supply of clean linen is available for all operating departments
• Oversees and directs laundry attendants to ensure all dirty linens and trash from rooms is picked up on a routine schedule.
• Required to work directly with supervisors to ensure all needs of housekeepers are being met.
• Maintain a clean and organized laundry room.
• Monitor min/max items to insure that are in stock at all times.

Purpose

To support Lajitas Vision of being recognized by our customers as the “Friendliest Resort in Texas!" You should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence and continuing to deliver outstanding guest services at the Maverick Ranch RV Park.

Duties

As RV Park Attendant you would be responsible for the following:

• Greet guests and complete the registration process along with checking them out when their stay is complete
• Inputting and retrieving information from the computer
• Confirmation of guest information, site rate, selections of sites
• Provide guests with a welcome packet and ensure guests know the location of their site
• Respond to guests promptly, and resolve guest challenges throughout their stay

Any other job duties that may be assigned.

Purpose

To support Lajitas' Vision of being recognized by our customers as the “Friendliest resort in Texas!" You should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence. The Cart Attendant works closely with the Director of Golf on the outside golf operation to assure a smooth transition for the customer, the efficiency of cart loading, starting/directing, car cleanliness and staging, storing, and cleanliness overall facility.

Duties

Essential Duties and Responsibilities include the following:

• Responsible for washing, prepping, and staging of carts
• Picking and setting practice balls on the driving range
• Interacting with the guests by helping them unload and load golf clubs
• Provide superior guest services up to their arrival and departure from the golf shop
• Deliver beverages to the course as necessary

Competency

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

We are a resort spa, focused on offering our guests top notch services.

Responsibilities

Facials:

• Assess skin care needs of clients
• Possess knowledge of skin care lines and products
• Perform treatments for skin of all types, including acne-prone and sensitive skin
• Experience with chemical peels (experience with microdermabrasion is a plus, but not required for the job)
• Operate steamer
• Provide skin care recommendations to clients
• Perform facial, scalp, and neck massages

Foot Soak + Scrub treatment

• Perform hand and foot massage + scrub

Requirements and skills

• Proven work experience as an Esthetician
• Understanding of sanitation and sterilization standards
• Experience in customer service
• High school diploma
• Licensed Esthetician Technician in Texas

Employee Perks

Lajitas Golf Resort offers an exceptional benefits package:

• Low-cost housing and reduced-cost electricity and utilities.
• All employees are eligible for discounts on rooms, services, and retail products.
• Complimentary employee fitness center, employee laundry, and employee swimming facilities
• Unlimited Golf in your free time, Horseback Riding, and Shooting Range Access.
• Discounted ziplining and local activities such as river trips through local outfitters.
• Provided lunch Monday through Friday at the Employee Cafeteria