Lighthouse Excursions

Current Job dates:

Currently recruiting for the season that runs from April 18th, 2025 to October 10th, 2025.

Tour Boat Crew
Tour Captain (Naturalist)
$30.00 / hour + tips
Ketchikan, Alaska
Tour Captains at Lighthouse Excursions have a particularly unique role in our company. While their most important role is ensuring safe operations of the tour vessel, our captains are also our naturalists, providing a high-quality, personalized narration throughout each tour. We expect all captains to be confident managing their vessel and crew in both general operations and emergency situations.
Responsibilities
• Safe operation of vessel at all times, including expert understanding of our tour route, clear navigation of our 22 ft tidal swing and varied coastline, adjustment for inclement weather, troubleshooting maintenance issues, and successfully docking and undocking the vessel;

• Provide professional, personalized live narration to guests throughout the tour, integrated with pre-recorded narration. Must demonstrate a clear command of Southeast Alaskan natural history, oceanography, local wildlife, Ketchikan/Alaska Native history, etc;

• Maintain vessel and report any maintenance issues;

• Manage boat crew, including running monthly drills, supervising maintenance, and supporting overall morale;;

• Additional duties as assigned.
Requirements
A successful candidate must be reliable, punctual, and self-driven, with work experience in the tourism industry strongly preferred. High-quality customer service skills, a positive attitude, a strong work ethic, and a team-oriented approach to management are also a must. 
• Must hold a (minimum) 50 ton Merchant Mariner Credential;

• Must be able to work flexible hours, including weekends, holidays, and some overtime;

• Must hold or obtain a valid Marine Radio Operators Permit, First Aid/CPR Card, & Alaska Food Workers Card by the first day of work; 

• Must be dedicated to maintaining a culture of safety with the crew at all times and a kind, respectful, community-oriented work environment; 

• Must participate in a pre-employment drug screening & random testing program throughout the season;

• Must be able to safely lift up to 75 lbs;

• Must be committed to following federal, state, & local health & safety requirements per industry standards;

• Must be available for full participation in our Pre-Season Company Training;

• Must be able to work our full season (early-April to early-October) without interruption.
Additional Details
Hourly wage is DOE, with a minimum starting wage of $30.00/hr. This is a full-time (40 hrs/week) position, with some overtime. Daily work schedule is variable, including weekends and some holidays. A $1.50/per hour worked bonus is awarded upon completion of season contract.
Eligible for 401K benefit after approximately one full-time season of employment.
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Shoreside/Tour Boat Crew
Tour Operations Assistant
$18.00 - $22.00 / hour + tips
Ketchikan, Alaska
Our Tour Operations Assistant has one of the most dynamic roles in our company as a full-time float position, covering shifts as-needed weekly shifts as a Dockside Assistant, Deckhand, Dock Rep or Van Driver.
Responsibilities 
This position serves as a full-time float, covering shifts as either a Dockside Assistant, Deckhand, Dock Rep or Van Driver as needed. Responsibilities covered between all of these positions include the following:
• Answer telephones, respond to emails, and assist with dockside inquiries; 

• Maintain a strong command of the daily tour schedule and company dispatches; 

• Assist with safe guest embarkation and disembarkation of the tour vessel(s);

• Maintain retail inventory and help guests with sales in the dockside shop; 

• Keep the dockside (and/or tour vessels) clean and well-organized, including managing tour supplies;

• Demonstrate proficient line handling and knot tying during vessel docking and undocking;

• While on the tour vessel: safely prepare and serve on board snack; assist guests with spotting wildlife and answering questions; participate in regularly scheduled safety drills; passenger crowd management, or other tasks as assigned by the captain, in the event of an emergency;

• While on the cruise ship pier: assist guests with finding our tour company by utilizing appropriate signage; clear and respectful communication with guests and representatives from partner transportation companies, cruise ships, and other tour industry staff; collect tour vouchers or conduct accurate tour ticket settlement (where applicable);

• While operating the van: assist guests with safe embarkation and disembarkation of the tour van; demonstrate a proficiency with traffic laws and safe vehicle operations; provide a high-quality, customized tour narration from the pier to our mooring dock;

• Additional duties as assigned. 
Requirements
• Must be able to work a flexible schedule, including weekends, holidays, and some overtime;

• Must be organized, detail-oriented and skilled at balancing a diverse, variable workload; 

• Must be dedicated to maintaining a kind, respectful, community-oriented work environment; 

• Must be comfortable working on board a moving tour boat and around a marine environment;

• Must be at least 25 years of age and possess a valid driver's license with a clean driving record;

• Must complete a 14-Passenger Van online safety training course prior to first Van Driver shift; 

• Must hold or be able to obtain a valid First Aid/CPR Card & Alaska Food Workers Card by first day of work;

• Must participate in a pre-employment drug screening & a random drug testing program throughout the season;

• Must be committed to following federal, state, & local health & safety requirements per industry standards;

• Must possess administrative experience, with proficiency in Microsoft Word & Excel; 

• Must be able to handle confidential company information with integrity & sensitivity;

• Must exercise excellent cash management skills;

• Must be able to safely lift up to 75 lbs;

• Must be available for full participation in our Pre-Season Company Training & any individualized training programs;

• Must be able to work our full season (mid-April to mid-October) without interruption.
Additional Details
Hourly wage is DOE, with a minimum starting wage of $18/hr (+ tips when serving as Deckhand or Van Driver). Average hours for this position are 38-40 hrs per week, with some overtime throughout the season. Daily work schedule is variable, including weekends and some holidays. This position can expect to be scheduled 5-6 days of each work week. A $1.50 per hour worked bonus is included upon fulfilling a season contract.
Eligible for 401K benefit after approximately one full-time tour season.
 
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Tour Boat Crew
Deckhand
$16.00 - $20.00 / hour + tips
Ketchikan, Alaska
Deckhands are the face of Lighthouse Excursions on the water. Being a deckhand with us means your office is the deck of a tour boat, and your clients are the many visitors who come to Alaska each year, eager to experience the wild beauty of our state. Whether it's whipping up the perfect hot chocolate or pointing out the American bald eagle soaring overhead, you'll find there's always something to keep you engaged with your work day! 
A deckhand's number one priority is to ensure the safety of all of our guests aboard our tour, and secondarily, to function as top-notch customer service representative. This position is also well-suited to help you pursue a captain’s license.
Responsibilities 
• Prep vessel for tour day;

• Greet guests on arrival to dock, assist with pre-tour photography, & safe boarding of the vessel;

• Proper line handling during vessel docking & undocking, including demonstrating proficiency with a cleat hitch & other knots as needed;

• Food & beverage service & prep while underway;

• Provide guests with guidance to spot wildlife and/or assist with photographs of key points of interest;

• Keep tour vessel supplies stocked & report any low inventory to Dockside Manager;

• Clean & tidy vessels daily;

• Maintain register, merchandise displays, & assist guests with on-board purchases;

• Completion of weekly/monthly special cleaning & maintenance projects as assigned;

• Passenger management, or other tasks as assigned by captain, in the event of an emergency;

• Participate in scheduled bi-monthly drills;

• Additional duties as assigned.
Requirements
• Must be comfortable working on a moving marine vessel and around a marine environment; 

• Must be able to work flexible hours, including weekends, holidays, and some overtime;

• Must be dedicated to maintaining a kind, respectful, community-oriented work environment; 

• Must hold or be able to obtain a valid First Aid/CPR Card & Alaska Food Workers Card by the first day of work;

• Must participate in a pre-employment drug screening & random drug testing program throughout the season;

• Must be able to safely lift up to 75 lbs; 

• Must be committed to following federal, state, & local health & safety requirements per industry standards;

• Must be available for full participation in our Pre-Season Company Training;

• Must be able to work our full season (mid-April to mid-October) without interruption.
Additional Details
Hourly wage is DOE (+ tips), with a minimum starting wage of $16/hr. Average hours for this position are 35-40 hrs per week, with some overtime throughout the season. Daily work schedule is variable, including weekends and some holidays. A $1.50 per hour worked bonus is included upon fulfilling a season contract.
Eligible for 401K benefit after approximately one season of full-time employment.
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