Lone Mountain Ranch

Current Job dates:

Currently recruiting for the season that runs from November 25th, 2024 to April 27th, 2025.

F&B
AM Server
$13.00 / hour + tips
Big Sky
The AM Restaurant Server plays an essential role in our team, entrusted with creating a welcoming and delightful dining experience for our guests throughout the day. This role goes beyond delivering food and beverages; it’s about building connections and ensuring guests feel right at home as they enjoy their meals with us. As a valued member of our team, you will bring warmth, attentiveness, and care to every table, helping to make each guest's dining experience special. 
The ideal candidate is friendly, intuitive, and dedicated to going the extra mile. They naturally engage with guests, creating a sense of ease and familiarity, ensuring that their needs are not only met but anticipated. A casual yet polished approach to hospitality, coupled with the ability to work efficiently in a lively and fast-paced environment, is key. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Provide guests with an exceptional dining experience by serving breakfast and lunch with attentiveness and care.
• Engage with guests in a warm, friendly manner, offering recommendations and insights to enhance their dining experience throughout the day.
• Ensure all stations are prepared, maintained, and well-stocked throughout service, paying close attention to detail.
• Offer beverages, including coffee, tea, and lunchtime drinks, with a focus on quality and presentation, including basic barista duties as needed.
• Assist with guest inquiries, helping to make their stay more enjoyable by offering personalized service.
• Work closely with your team to keep the dining area organized and ready for guests, including resetting tables and maintaining cleanliness.
• Ensure that take-out orders are prepared with the same care and attention as in-house service.
• Actively participate in ongoing training and development to continuously improve your service skills and align with the standards of the establishment.
• Build rapport with guests and colleagues, always communicating with kindness and professionalism.
• Adhere to company policies and service protocols to ensure a smooth and enjoyable dining experience for all guests.
QUALIFICATIONS 
• At least one year of experience in customer service, ideally in a hospitality or restaurant setting.
• Excellent communication skills, with an approachable demeanor that makes guests feel welcome and valued.
• A strong ability to multitask in a fast-paced environment while remaining organized and composed.
• Professional appearance and a commitment to delivering exceptional service.
• Familiarity with basic computer systems, including point-of-sale software and reservation platforms.
• Problem-solving abilities and a proactive approach to handling guest needs and operational tasks.
• A team player who thrives in a collaborative environment and contributes to the success of the service team.
WORK ENVIRONMENT 
• The environment is dynamic and guest-centered, requiring a balance of professionalism and warmth as you navigate changing situations.
• Daytime shifts, including breakfast and lunch service, are a key part of this role, with flexibility to work weekends and holidays as needed.
• This role requires regular standing, walking, reaching, and light lifting, with the ability to handle weights of 25 to 50 pounds.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. 
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F&B
Asst Server/Banquet Host
$13.00 / hour + tips
Big Sky
As an Assistant Server, your primary responsibility is to provide exceptional service by delivering food, beverages, and other items to guests promptly and accurately while maintaining a collaborative team environment. You will contribute to creating memorable dining experiences by adhering to service standards and ensuring seamless coordination with team members. 
The ideal candidate is a proactive and detail-oriented individual who thrives in a fast-paced hospitality environment. They possess excellent communication skills, a genuine enthusiasm for guest service, and the ability to adapt and respond to dynamic service needs with professionalism and grace. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Deliver food, beverages, and accompaniments to guests promptly and accurately. 
• Uphold service standards, including greeting tables within 90 seconds, presenting menus, and offering recommendations. 
• Maintain tables by clearing used items, setting new silverware, and ensuring proper presentation for each course. 
• Manage water and wine service throughout the meal and adhere to bread service expectations. 
• Perform side work, including station setup and breakdown (e.g., coffee, dessert, bar stations). 
• Assist with to-go orders and drink preparation, including bar and barista service. 
• Bus and reset tables as needed to support team efficiency. 
• Communicate effectively with servers, kitchen staff, and management to ensure smooth operations. 
• Actively participate in training and development opportunities to enhance skills. 
• Address guest inquiries, assist with seating, and answer phones as required. 
• Adhere to company policies, procedures, and service standards. 
QUALIFICATIONS 
• Minimum of one year of customer service experience, preferably in the hospitality industry. 
• Strong verbal and written communication skills in English. 
• Highly motivated, flexible, and capable of working independently or as part of a team. 
• Ability to interpret and follow instructions in various formats, such as written, oral, or diagram form. 
• Proficient with basic computer skills, including email and software applications relevant to the role. 
• Strong problem-solving and critical-thinking abilities. 
• Professional demeanor and ability to maintain positive relationships with guests, colleagues, and supervisors. 
WORK ENVIRONMENT 
• Operate effectively in a dynamic and, at times, high-pressure environment. 
• Must adapt to frequent activity changes and interruptions while maintaining focus. 
• Flexible schedule, including nights, weekends, holidays, and early morning or late-night shifts. 
• Ability to stand, walk, and move for extended periods. 
• Use hands to handle or feel, reach with arms, and perform movements such as stooping, kneeling, and crouching. 
• Regularly lift up to 10 pounds and occasionally lift or move up to 25 pounds. 
• Reasonable accommodations can be made for individuals with disabilities. 
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F&B
Bartender
$13.00 / hour + tips
Big Sky
The Bartender is responsible for providing an exceptional guest experience through excellent beverage service and genuine hospitality. Working in a luxurious ranch resort environment, the Bartender crafts and serves creative cocktails, fine wines, and other beverages with precision and flair, ensuring each guest's visit is memorable. The Bartender will also maintain the bar area, follow safety and sanitation standards, and assist with food service when necessary. 
The ideal candidate for this position has a passion for hospitality and the craft of bartending. They are enthusiastic, friendly, and possess a strong desire to create memorable experiences for guests. Their attention to detail and willingness to go above and beyond ensures a level of service that meets and exceeds the high standards of the ranch. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Adhere to the Steps of Service as they apply to the saloon or bar setting and provide support to restaurant operations to ensure a seamless guest experience.
• Take beverage orders from customers or wait staff, prepare and serve drinks as requested, and interact with patrons to create a welcoming atmosphere.
• Mix drinks using an extensive range of ingredients, including liquors, bitters, soda, water, sugar, and fruits, while maintaining consistency and quality.
• Check identification to verify legal drinking age requirements for all customers and monitor patrons to ensure responsible alcohol consumption.
• Assist patrons in arranging safe transportation if needed, such as calling a taxi or ride-sharing service.
• Maintain cleanliness, safety, and organization of the bar area, ensuring a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, glassware, and other accessories.
• Slice, pit, and prepare fruit garnishes for drinks, and maintain all prep needed for cocktail program. 
• Assess customers’ needs and preferences, making recommendations to elevate their experience.
• Communicate order needs for liquor, beer, wine, and other supplies, and assist in restocking and replenishing bar inventory.
• Comply with all food and beverage regulations and uphold safety and sanitation standards.
• Prepare and serve meal accompaniments, open bottled wine, and bus and set tables as needed.
• Assist with takeout orders and provide additional support as necessary.
• Actively participate in training and development programs, continuously seeking opportunities for personal growth.
• Foster positive relationships with guests, staff, community members, and government officials, ensuring professional and courteous interactions at all times.
• Communicate effectively with support crew and management to deliver a seamless guest experience.
• Ensure full compliance with the company’s operating controls, SOPs, policies, procedures, and service standards.
• Perform other duties as assigned to contribute to the smooth functioning of the resort’s operations.
QUALIFICATIONS 
• High school diploma or equivalent; relevant bartending or hospitality certifications preferred.
• Minimum of 2 years of experience in bartending, preferably in a high-end or luxury setting.
• Excellent knowledge of mixing, garnishing, and serving drinks, as well as an understanding of wines and spirits.
• Strong communication skills and a genuine passion for customer service.
• Ability to multi-task and stay organized in a fast-paced environment.
• Must be 21 years of age or older.
• Professional appearance and demeanor.
• TIPS or equivalent alcohol training certification preferred. 
WORK ENVIRONMENT 
• Luxury ranch resort environment focused on attention to detail and personalized guest experience.
• Dynamic and upscale setting that requires delivering superior service.
• Requires standing for long periods and occasional lifting of heavy items (up to 50 pounds).
• May involve working evenings, weekends, and holidays.
• Fast-paced environment where multitasking and organizational skills are essential.
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F&B
Dishwasher
$16.00 / hour + tips
Big Sky
As a Dishwasher, you play a key role in creating a seamless dining experience by ensuring all dishware, glassware, and utensils are spotless and ready for service. Beyond keeping things clean, you’re the cornerstone of a well-functioning kitchen, supporting cooks, servers, and bartenders.  
The ideal candidate is dependable, takes pride in maintaining a clean and safe environment, and thrives in a collaborative, fast-paced setting. If you enjoy being part of a dynamic team where your contributions are noticed and valued, this role is for you. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Operate dishwashing equipment to clean and sanitize all wares, including pots, pans, utensils, flatware, and glassware. 
• Keep the dishwashing area clean, organized, and safe at all times. 
• Handle manual cleaning tasks for large or delicate kitchen items as needed. 
• Restock serving stations, refrigerators, and storage areas with clean dishes and utensils. 
• Remove trash and debris during and at the end of shifts, ensuring trash receptacles are clean. 
• Assist with cleaning and maintenance tasks such as scrubbing equipment or mopping up spills to ensure safety. 
• Monitor dishwashing supplies and replace or restock as needed. 
• Support kitchen staff by assisting with basic food prep or stocking deliveries as directed. 
• Immediately report equipment issues or maintenance needs to the appropriate supervisor. 
• Follow all health, safety, and sanitation guidelines to maintain a compliant workspace. 
• Foster a positive working relationship with all team members by being adaptable and cooperative. 
QUALIFICATIONS 
• Previous experience in a restaurant or similar role is preferred but not required. 
• Ability to multitask efficiently in a fast-paced environment. 
• Strong communication skills and a positive attitude when working with diverse personalities. 
• Basic reading and comprehension skills to follow safety rules and operating instructions. 
• Reliable transportation and excellent attendance. 
• Physically capable of standing for extended periods and handling tasks involving lifting, reaching, and bending. 
WORK ENVIRONMENT 
• Regularly lift and move items up to 25 pounds; occasionally lift and move items up to 50 pounds. 
• Tasks require standing, walking, bending, and reaching throughout the shift. 
• Work in a bustling kitchen environment with varying noise levels, temperature changes, and exposure to cleaning chemicals. 
• Must be available to work flexible shifts, including nights, weekends, and holidays. 
• Be ready to switch tasks frequently, adapt to interruptions, and manage busy periods with efficiency and composure. 
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Transportation
Driver
$20.00 / hour + tips
Big Sky
SUMMARY 
The Driver's primary responsibility is to ensure the safe transportation of guests upon arrival, departure, and for any additional driving-related duties, both on and off the ranch. This includes maintaining the vehicles in excellent condition, both mechanically and aesthetically, and adhering to ranch standards of exceptional service. Drivers also assist other departments with transportation needs and provide personalized assistance to guests, such as handling luggage and offering complimentary amenities during trips. 
The ideal candidate is a courteous and knowledgeable professional with a clean driving record and exceptional customer service skills. They are adept at navigating various road conditions, familiar with local and ranch amenities, and capable of creating a welcoming and safe experience for guests. Flexibility, a proactive attitude, and a commitment to safety are essential. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
 
• Provide safe and efficient transportation for guests to/from destinations and the ranch. 
• Assist guests with luggage and offer complimentary food and beverages as per ranch standards. 
• Maintain a spotless interior and exterior vehicle appearance and ensure mechanical soundness. 
• Perform routine vehicle inspections using provided checklists and report any issues. 
• Adhere to all traffic regulations, including speed limits and safe driving practices. 
• Keep detailed records of trips, including mileage, timing, and purpose. 
• Offer guests relevant information about ranch amenities, local attractions, and room features. 
• Ensure guests wear seat belts and maintain the security of their belongings during transit. 
• Assist other departments with transportation needs as requested. 
• Handle guest complaints, problems, or incidents by promptly reporting to supervisors. 
• Provide support during vehicle breakdowns or accidents by following established protocols. 
• Actively participate in training and development programs. 
• Foster positive relationships with guests, coworkers, and community members. 
 
QUALIFICATIONS 
 
• Valid U.S. driver’s license required; CDL A or B preferred. 
• Clean driving record with no violations in the last five years. 
• Previous experience driving in various road conditions (e.g., snow, ice, rain). 
• Strong customer service skills and ability to build rapport with guests. 
• Ability to multitask, troubleshoot, and communicate effectively. 
• Proficient in English (reading, writing, and speaking). 
• Familiarity with basic computer programs and reporting tools. 
   
WORK ENVIRONMENT 
• Work effectively in a high-pressure, fast-paced environment with frequent interruptions. 
• Stand, walk, kneel, stoop, and lift/move items weighing up to 50 pounds regularly, and up to 75 pounds occasionally. 
• Drive for extended periods, often up to 10 hours per day. 
• Work various shifts, including early mornings, late nights, weekends, and holidays. 
• Adapt to changing schedules and seasonal employment periods. 
• Handle outdoor weather conditions, including snow, ice, and rain, as part of job duties. 
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Front Desk
Guest Experience Specialist
$18.00 / hour + tips
Big Sky
At the heart of every exceptional stay is a Guest Experience Specialist. As the first point of contact for our guests, you’ll be a key part of creating lasting impressions. Your role will involve delivering seamless front desk and concierge services, managing check-in and check-out processes, providing thoughtful recommendations, and ensuring guests feel at home throughout their stay. This position is perfect for someone who thrives on meaningful interactions, enjoys problem-solving, and values teamwork. 
We’re seeking an individual with a genuine passion for hospitality, excellent communication skills, and a proactive attitude. The ideal candidate is resourceful, detail-oriented, and delights in exceeding guest expectations. If you love engaging with people, have a knack for logistics, and enjoy sharing insider tips about the local area, you’ll feel right at home here. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Welcome guests warmly upon arrival and assist with check-in, check-out, and room assignments. 
• Maintain and update guest profiles in the Property Management System (PMS) to personalize experiences. 
• Provide guests with local recommendations for dining, activities, and transportation logistics. 
• Escort guests to their accommodations, highlighting cabin features and amenities. 
• Communicate guest preferences and arrival details with team members through daily reports and meetings. 
• Manage itineraries, address guest inquiries, and assist with activity scheduling or changes. 
• Collaborate with housekeeping to ensure timely room readiness and special requests. 
• Handle guest mail, packages, and messages, ensuring prompt delivery. 
• Foster positive relationships with repeat guests, utilizing systems like ALICE to track preferences. 
• Support Nordic/Nature activities, retail services, and gear rentals as needed. 
• Step in to assist with transportation, luggage delivery, or housekeeping during peak periods. 
• Act as a brand ambassador, representing the property with professionalism and enthusiasm. 
• Uphold company policies, procedures, and service standards. 
QUALIFICATIONS 
• Strong interpersonal and communication skills; ability to speak and write effectively in English. 
• Familiarity with the local area and a passion for sharing its highlights. 
• Proficiency in software systems, including Microsoft Office and Property Management Systems (PMS). 
• Ability to problem-solve, manage multiple tasks, and adapt to changing priorities. 
• Experience in hospitality or customer service preferred but not required. 
• Flexibility to work evenings, weekends, and holidays as needed. 
WORK ENVIRONMENT 
• Regularly required to stand, walk, and move freely throughout the property. 
• Ability to lift and carry up to 50 pounds frequently and occasionally up to 75 pounds. 
• Comfortable working in a fast-paced environment with interruptions and shifting demands. 
• May involve exposure to varying weather conditions while escorting guests or assisting with activities. 
• Seasonal role with the possibility of reapplication for future seasons. 
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F&B
Host
$15.00 / hour + tips
Big Sky
As the Host at our Restaurant, you are the first point of contact for all guests. You play a vital role in setting the tone for the overall dining experience, ensuring each guest feels welcome, cared for, and appreciated from the moment they enter. Your responsibilities include greeting guests with warmth and hospitality, managing reservations and seating, and ensuring smooth communication between the kitchen and service teams. 
The ideal candidate embodies the spirit of hospitality, exuding professionalism, grace, and an innate understanding of guest needs. They are organized, thrive in high-pressure environments, and work seamlessly with the rest of the service team to ensure that each dining experience is exceptional. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Greet guests upon arrival, escort them to their tables, and provide menus while maintaining a warm and welcoming demeanor.
• Manage reservations and the waitlist during peak hours, providing accurate wait times and coordinating seating efficiently.
• Communicate effectively with servers, kitchen staff, and management to ensure a smooth guest experience from arrival to departure.
• Answer incoming calls, handle reservations, and respond to inquiries about the restaurant’s services and offerings.
• Seat guests in a way that balances guest preferences and server availability to maintain smooth service flow.
• Assist the service team with tasks such as water service, resetting tables, and clearing dishes to support a seamless dining experience.
• Perform necessary side work such as preparing stations, organizing the waiting area, and ensuring the host stand remains tidy and functional.
• Provide support to bartenders or baristas when needed, ensuring timely and efficient beverage service.
• Handle take-out orders and special requests from guests with attention to detail and accuracy.
• Actively participate in ongoing training sessions to enhance service skills and maintain knowledge of restaurant operations.
• Ensure all company policies, procedures, and service standards are followed consistently to maintain a high-quality dining environment.
 QUALIFICATIONS 
• Minimum of one year of experience in customer service, ideally within a hospitality or restaurant setting.
• Strong communication skills, both verbal and written, with the ability to interact comfortably and professionally with guests and team members.
• Professional appearance and demeanor, with a focus on making guests feel welcome and comfortable.
• Ability to manage multiple tasks efficiently in a fast-paced environment while remaining calm and organized.
• A proactive approach to tasks, demonstrating flexibility and a commitment to delivering excellent guest experiences.
• Familiarity with basic computer systems, including reservation software, point-of-sale systems, and email.
• Problem-solving abilities with a quick-thinking approach to resolving guest concerns and operational challenges.
• A collaborative team player who supports the overall success of the service team.
 WORK ENVIRONMENT 
• Luxury ranch resort environment focused on attention to detail and personalized guest experience.
• Dynamic and upscale setting that requires delivering superior service.
• Requires standing for long periods and occasional lifting of heavy items (up to 50 pounds).
• May involve working evenings, weekends, and holidays.
• Fast-paced environment where multitasking and organizational skills are essential.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.
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F&B
Host/Hostess
$15.00 / hour + tips
Big Sky
As the Host at our Restaurant, you are the first point of contact for all guests. You play a vital role in setting the tone for the overall dining experience, ensuring each guest feels welcome, cared for, and appreciated from the moment they enter. Your responsibilities include greeting guests with warmth and hospitality, managing reservations and seating, and ensuring smooth communication between the kitchen and service teams. 
The ideal candidate embodies the spirit of hospitality, exuding professionalism, grace, and an innate understanding of guest needs. They are organized, thrive in high-pressure environments, and work seamlessly with the rest of the service team to ensure that each dining experience is exceptional. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Greet guests upon arrival, escort them to their tables, and provide menus while maintaining a warm and welcoming demeanor.
• Manage reservations and the waitlist during peak hours, providing accurate wait times and coordinating seating efficiently.
• Communicate effectively with servers, kitchen staff, and management to ensure a smooth guest experience from arrival to departure.
• Answer incoming calls, handle reservations, and respond to inquiries about the restaurant’s services and offerings.
• Seat guests in a way that balances guest preferences and server availability to maintain smooth service flow.
• Assist the service team with tasks such as water service, resetting tables, and clearing dishes to support a seamless dining experience.
• Perform necessary side work such as preparing stations, organizing the waiting area, and ensuring the host stand remains tidy and functional.
• Provide support to bartenders or baristas when needed, ensuring timely and efficient beverage service.
• Handle take-out orders and special requests from guests with attention to detail and accuracy.
• Actively participate in ongoing training sessions to enhance service skills and maintain knowledge of restaurant operations.
• Ensure all company policies, procedures, and service standards are followed consistently to maintain a high-quality dining environment.
 QUALIFICATIONS 
• Minimum of one year of experience in customer service, ideally within a hospitality or restaurant setting.
• Strong communication skills, both verbal and written, with the ability to interact comfortably and professionally with guests and team members.
• Professional appearance and demeanor, with a focus on making guests feel welcome and comfortable.
• Ability to manage multiple tasks efficiently in a fast-paced environment while remaining calm and organized.
• A proactive approach to tasks, demonstrating flexibility and a commitment to delivering excellent guest experiences.
• Familiarity with basic computer systems, including reservation software, point-of-sale systems, and email.
• Problem-solving abilities with a quick-thinking approach to resolving guest concerns and operational challenges.
• A collaborative team player who supports the overall success of the service team.
 WORK ENVIRONMENT 
• Luxury ranch resort environment focused on attention to detail and personalized guest experience.
• Dynamic and upscale setting that requires delivering superior service.
• Requires standing for long periods and occasional lifting of heavy items (up to 50 pounds).
• May involve working evenings, weekends, and holidays.
• Fast-paced environment where multitasking and organizational skills are essential.
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Culinary
Line Cook
Big Sky
The Line Cook is essential to our evening culinary operations, delivering a refined dining experience for our Ranch guests. This role is responsible for preparing and presenting menu items with a focus on consistency, quality, and speed during dinner service. The PM Line Cook ensures the kitchen is prepped, organized, and ready for a smooth service, creating memorable dining experiences through exceptional food preparation and presentation. 
The ideal candidate will have a passion for creating exquisite dishes and an appreciation for the pace of  service in a high-end, full-service kitchen. With a keen eye for detail and a commitment to maintaining quality under pressure, this individual will excel in a collaborative, team-oriented environment. Prior experience in upscale dining and a flexible approach to late shift work are highly valued. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Deliver high-quality, beautifully presented dishes during  service, following established menu specifications and presentation standards.
• Set up and stock food items at line stations to ensure efficient service throughout the evening, replenishing as needed and preparing for the next shift.
• Complete nightly prep lists and contribute to maintaining readiness for the following day’s operations.
• Follow kitchen checklists and protocols for efficient closing and end-of-day tasks.
• Work closely with servers to ensure timely, accurate food service, addressing guests' dietary needs, preferences, and allergies.
• Uphold strict portion sizes, cooking methods, and quality standards; follow recipes accurately and use appropriate utensils.
• Prevent food spoilage and contamination by following stringent sanitation and health regulations.
• Conduct regular food temperature checks and taste tests to ensure quality and consistency throughout the evening.
• Maintain cleanliness and organization in kitchen areas, ensuring compliance with food safety and sanitation guidelines.
• Assist in daily and weekly cleaning of all prep and storage areas, ensuring the kitchen is thoroughly cleaned at the end of each shift.
• Promptly report maintenance or repair needs to the Chef de Cuisine or Executive Chef.
• Build and maintain positive relationships with kitchen and prep team members.
• Participate in evening training and development programs to enhance culinary skills and knowledge.
• Interact with guests, colleagues, and community members professionally, fostering a welcoming and courteous atmosphere.
• Follow all company policies, procedures, and service standards, especially during evening service.
QUALIFICATIONS 
• Culinary experience in high-volume, upscale dinner service or equivalent combination of education and experience.
• Food handler certification.
• Proficiency in knife skills and evening-specific kitchen equipment.
• Ability to multitask under the unique pressures of dinner service and build positive rapport with evening staff.
• Proficient in computer skills relevant to kitchen operations, including email and kitchen-specific software.
• Strong problem-solving skills and attention to detail in fast-paced situations.
WORK ENVIRONMENT 
• Operate in a dynamic evening kitchen environment, managing high guest expectations and coordinating with other evening team members.
• Adapt to the unique demands of PM service, including task changes and service interruptions.
• Flexibility to work evenings, weekends, and holidays as needed.
• Physical requirements include the ability to stand, walk, reach, stoop, kneel, crouch, and lift up to 50 pounds.
• Seasonal employment may apply, with reapplication required at the end of the seasonal period if continued employment is desired. 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.  
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Maintenance
Maintenance Technician
$20.00 - $23.00 / hour + tips
Big Sky
The Maintenance Technician is responsible for performing maintenance and repairs on all equipment and facilities to ensure optimal functionality and safety. This role requires a strong understanding of maintenance procedures and practices, as well as the ability to troubleshoot and resolve issues promptly.  
The ideal candidate is a proactive and detail-oriented individual who possesses strong technical skills and a commitment to maintaining high standards of quality and safety. They should be adept at working under pressure, demonstrating excellent problem-solving abilities, and effectively communicating with team members and management. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Perform routine and preventive maintenance on equipment, machinery, and facilities to ensure optimal operation. 
• Troubleshoot and repair various mechanical, electrical, plumbing, and HVAC systems as needed. 
• Conduct inspections of buildings, equipment, and systems to identify and address potential issues proactively. 
• Assist in the implementation of maintenance schedules and procedures to enhance efficiency and minimize downtime. 
• Respond to maintenance requests in a timely manner, prioritizing urgent repairs. 
• Maintain accurate records of maintenance activities, repairs, and inventory of parts and supplies. 
• Ensure compliance with safety regulations and company policies, including proper handling of hazardous materials. 
• Collaborate with other team members to support various maintenance projects and initiatives. 
• Stay informed about industry best practices and emerging technologies to improve maintenance operations. 
QUALIFICATIONS 
• High school diploma or equivalent; technical degree or certification in a relevant field preferred. 
• Proven experience as a maintenance technician or similar role in a hospitality or facility management setting. 
• Strong knowledge of mechanical, electrical, and plumbing systems. 
• Familiarity with HVAC systems and repair practices. 
• Excellent problem-solving skills and attention to detail. 
• Ability to work independently and as part of a team. 
• Strong communication skills and ability to interact with various stakeholders. 
• Basic computer skills for maintaining records and documentation. 
PHYSICAL REQUIREMENTS 
• Ability to lift and move up to 50 pounds regularly and up to 75 pounds occasionally. 
• Comfortable working in various environments, including indoor and outdoor settings. 
WORK ENVIRONMENT 
• Must be able to work effectively in a stressful environment, communicate well with others, and deal effectively with guests. 
• Must be able to adapt to frequent changes and interruptions while maintaining a professional demeanor. 
• This position may require flexible hours, including evenings and weekends, to address maintenance needs promptly. 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. 
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Nordic
Nordic Guide
$16.00 / hour + tips
Big Sky
The Nordic Guide manages daily operations for the Nordic Ski program, including trail pass and retail sales, equipment rentals, skill and technique demonstration, trail monitoring, and facility upkeep. A positive, friendly attitude is essential, ensuring each guest enjoys an exceptional experience. 
The ideal candidate is passionate about Nordic skiing and outdoor recreation, bringing both technical skill and a welcoming demeanor to interactions with guests of all ages. They should have a strong commitment to guest service excellence and demonstrate adaptability, professionalism, and effective communication in all aspects of the role. A background in teaching or coaching, familiarity with the local area, and a proactive approach to safety and teamwork will set this candidate apart, helping to create memorable, high-quality experiences for each guest. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Provide outstanding guest service, ensuring an enjoyable experience for all.
• Adhere to safety protocols as per OSHA, company, and department standards.
• Offer information on the Nordic Ski trail system and other ranch activities.
• Handle rental and retail operations, including opening/closing procedures, customer information, and equipment fitting.
• Conduct cross-country skiing and snowshoe instruction in private or group settings, ensuring a fun and safe environment.
• Maintain communication with guests through telephone and email, responding promptly and professionally.
• Perform equipment, trail, and facility maintenance as needed.
• Exhibit punctuality and time management, consistently clocking in and out on schedule.
• Commit to personal growth by accepting and implementing feedback.
• Report any hazardous situations, incidents, or accidents immediately to leadership.
• Maintain cleanliness of the Outpost, participate in safety meetings, and assist in meeting guest experience and department goals.
• Flexibly adapt to changes in schedule or work environment, including responding to weather and events.
• Support the Guest Experience Managers, Director of Guest Experience, and other departments with coordination and administrative tasks as needed.
• Engage with the public, maintaining professionalism and fostering positive relationships.
• Ensure guest satisfaction with attention to detail and a commitment to high-quality service.
• Complete all required paperwork and timecard entries promptly.
• Comply with company policies, operating procedures, safety standards, and service expectations.
QUALIFICATIONS 
• PSIA Level 1 certification is strongly encouraged (can be obtained during the season); Level 2 or 3 preferred (or international equivalent).
• First Aid and CPR certification required, with the option to complete during the season.
• Valid U.S. driver’s license required.
• High school diploma or equivalent preferred.
• Excellent guest service, interpersonal, and communication skills.
• Basic knowledge of word processing, spreadsheets, and internet navigation.
• Knowledge and on-snow experience with snowshoeing, diagonal stride, and skate skiing.
• Background in cross-country skiing or snowshoeing, with experience in competing, working, or recreating in the field preferred.
• Experience working with guests of all ages in the guest service industry preferred.
• Knowledge of the local area preferred.
• Experience in teaching, coaching, or mentoring preferred.
• Must be available to work holidays, weekends, and adapt to working in a high alpine, inclement weather environment.
WORK ENVIRONMENT 
• Must be able to work effectively in varying weather conditions, including cold and inclement weather, with temperatures often below 0°F.
• Ability to maintain composure and provide excellent guest service in a fast-paced, guest-focused environment.
• Must be able to work early mornings, nights, weekends, and holidays.
• Ability to work independently and adapt to frequent changes in tasks and schedule.
• Requires physical tasks such as standing, walking, bending, stooping, kneeling, and reaching.
• Must be able to frequently lift and move up to 50 pounds.
• Must be capable of skiing on various terrains and navigating uneven or slippery surfaces.
• Ability to ascend and descend terrain on skis and on foot.
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Retail
Retail Clerk
$16.00 / hour + tips
Big Sky
The Retail Clerk is responsible for supporting the daily operations of our retail store, ensuring an exceptional experience for all guests by creating a warm and welcoming atmosphere. Key duties include greeting customers, assisting with product inquiries, managing inventory displays, restocking shelves, and operating the POS system to process transactions efficiently. The Retail Clerk plays an integral role in maintaining a high standard of service, fostering positive relationships, and contributing to a memorable guest experience. 
The ideal candidate is outgoing, detail-oriented, and passionate about customer service. They should possess a strong knowledge of our store offerings and the local area, with a desire to create a personalized experience for every guest. We are looking for a proactive individual who can work independently, solve problems effectively, and thrives in a dynamic environment. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Develop and maintain in-depth knowledge of the products we carry, as well as the surrounding area.
• Provide accurate information about daily events, on-property activities, and seasonal offerings.
• Greet and check in Sleigh Ride Dinner guests, assist with wine selections, and address questions related to the experience.
• Engage guests by sharing insights about the purveyors and artisans represented in our store.
• Maintain a clean, organized, and visually appealing retail space.
• Work independently, multi-task effectively, and greet all guests promptly to create a welcoming environment.
• Keep a positive, cheerful attitude at all times.
• Monitor merchandise levels and coordinate with management to restock items as needed.
• Arrange items attractively to create engaging displays that encourage purchases.
• Assist in ordering and receiving stock, ensuring all items are correctly priced and displayed.
• Conduct a monthly inventory of all retail items by the 5th of each month.
• Ensure all retail displays are well-maintained and visually appealing.
• Build and nurture positive relationships with both internal and external customers.
• Perform additional duties as assigned, supporting overall store operations.
• Actively participate in training and development to enhance skills and knowledge.
• Interact with the public, customers, colleagues, community members, and officials with professionalism, fostering positive relationships and clear communication.
• Adhere to company operating controls, SOPs, policies, and service standards.
• Communicate with Human Resources on employment-related matters including attendance, injuries, and housing.
EXPERIENCE 
• Minimum of one year of customer service experience, preferably in the hospitality industry.
• Strong communication and presentation skills.
• Highly motivated, adaptable, and able to take initiative.
PHYSICAL DEMANDS 
• Ability to stand, walk, use hands, reach with arms, stoop, kneel, crouch, or crawl as required.
• Regularly lift and/or move up to 10 pounds; frequently lift and/or move up to 25 pounds.
• Reasonable accommodation will be provided to enable individuals with disabilities to perform essential job functions.
WORK ENVIRONMENT 
• Thrive in a high-pressure environment with the ability to communicate effectively and handle guest interactions professionally.
• Adapt to frequent changes and manage interruptions effectively.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Seasonal employment may last less than 12 months, with reapplication necessary for future seasonal roles. Seasonal employees are treated as new hires upon re-employment.
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Housekeeping
Room Attendant
$18.00 / hour + tips
Big Sky
SUMMARY 
As a Room Attendant, you play a vital role in shaping the guest experience. Your responsibilities go beyond mere cleaning; they include meticulously servicing guest cabins and public areas to ensure an environment that radiates warmth, luxury, and the highest standards of hospitality. Every detail matters, from the impeccably arranged linens to the polished furniture, ensuring that each guest’s stay is nothing short of extraordinary. With a commitment to excellence and a friendly, approachable demeanor, you are an ambassador of our resort’s values, striving to create unforgettable memories for our guests. 
The ideal candidate brings a genuine passion for hospitality and takes immense pride in their craft. You are detail-oriented, proactive, and dedicated to exceeding expectations in every interaction and task. As a natural problem-solver, you respond to guest needs with professionalism and warmth, consistently contributing to a positive work environment. Your approach to cleanliness and organization is impeccable, and you possess the ability to anticipate needs and adapt to changing demands. If you are motivated by creating memorable experiences and embody the spirit of exceptional service, this role offers the perfect opportunity to flourish in a supportive, high-end environment. 
ESSENTIAL DUTIES & RESPONSIBILITIES 
• Warmly greet guests, responding promptly and courteously to their needs. 
• Perform housekeeping duties to keep cabins and common areas immaculate and inviting. 
• Change bed linens, replace towels, and replenish bathroom amenities, reporting damaged items as needed. 
• Maintain floors, carpets, and furniture through sweeping, mopping, vacuuming, and dusting. 
• Restock cabin refrigerators with beverages and refreshments. 
• Clean and restock public areas, including bathrooms, offices, restaurants, and the Outpost. 
• Report maintenance issues promptly for timely resolution. 
• Keep cleaning carts organized and stocked for the next shift. 
• Assist with laundry to maintain a steady supply of linens for guest rooms. 
• Inspect rooms to ensure cleanliness and readiness before guest arrival. 
• Coordinate with front desk and departments to ensure smooth check-ins and fulfill special requests. 
• Provide coffee and turn-down service, creating a welcoming experience for guests. 
• Maintain familiarity with each cabin layout to meet cleanliness and aesthetic standards. 
• Communicate repair needs to the maintenance team proactively. 
• Foster positive relationships with team members and guests, maintaining a professional attitude. 
• Ensure outstanding customer service through respectful and courteous interactions. 
• Complete required administrative tasks, including timecard entries and documentation. 
• Follow all safety protocols, policies, and service standards, ensuring a secure workplace. 
QUALIFICATIONS 
• Experience in hospitality or housekeeping preferred. 
• Valid U.S. Driver’s License. 
• CPR and First Aid certification (can be obtained during the season). 
• Strong communication skills and a friendly demeanor. 
• Familiarity with the local area and prior customer service experience are beneficial. 
WORK ENVIRONMENT 
• Fast-paced, dynamic, and team-oriented setting. 
• Engaging with team members and adapting to constructive feedback. 
• Flexibility to handle changing tasks and work nights, weekends, and holidays. 
• Outdoor work in varied weather, including temperatures as low as -30°F. 
• Independent work with minimal supervision needed. 
• Ability to use abdominal and lower back muscles continuously over time without fatigue. 
• Ability to bend, stretch, twist, or reach with your body, arms, and/or legs. 
• Ability to see details at close range (within a few feet of the observer). 
• Ability to listen to and understand information and ideas presented through spoken words and sentences. 
• Ability to communicate information and ideas effectively in speaking. 
• Physical stamina to exert effort over long periods without getting winded or out of breath. 
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F&B
Sous Chef
Big Sky
We are seeking an accomplished and driven Sous Chef to collaborate closely with our Executive Chef in leading the culinary team and delivering exceptional dining experiences. The ideal candidate will possess a strong culinary foundation, excellent leadership skills, and a passion for creating innovative, high-quality dishes that delight our guests. With a keen eye for detail and a commitment to upholding the highest standards, the Sous Chef will play a pivotal role in menu development, kitchen management, and fostering a positive, team-oriented environment.
Our ideal Sous Chef thrives in a dynamic kitchen setting, inspires excellence in their team, and excels under pressure. They possess the ability to multitask, communicate effectively, and adapt to changing circumstances while maintaining a positive attitude and a focus on quality and efficiency.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Assist the Executive Chef in menu planning and design, ensuring the creation of dishes that showcase exceptional flavor, presentation, and quality.
• Oversee and supervise kitchen staff, including cooks and dishwashers, ensuring tasks are completed efficiently and accurately.
• Provide hands-on training to kitchen staff, modeling proper techniques and procedures.
• Manage food preparation and production to ensure consistent portion sizes, adherence to recipes, and timely service.
• Monitor kitchen operations to ensure compliance with food safety and sanitation regulations.
• Maintain organized and adequately stocked kitchen stations, restocking as necessary to avoid disruptions during service.
• Conduct daily inspections to ensure cleanliness and proper maintenance of equipment, reporting any issues to the Executive Chef.
• Collaborate with the Executive Chef on inventory management, ordering supplies, and minimizing waste.
• Prepare prep lists and ensure kitchen checklists are completed accurately by the end of each shift.
• Address and accommodate special dietary requests, allergies, and guest preferences with care and precision.
• Uphold consistent quality by regularly tasting dishes, checking temperatures, and adjusting as necessary.
• Assist in creating and maintaining cleaning schedules, ensuring thorough cleanliness throughout the kitchen and storage areas.
• Foster a culture of teamwork, respect, and professionalism within the culinary team.
• Actively participate in training and development opportunities for continuous growth and improvement.
QUALIFICATIONS
• Proven culinary experience, preferably in a high-volume, full-service restaurant or completion of a recognized culinary program.
• Food handler certification and strong knowledge of food safety standards.
• Proficiency in knife skills and operation of kitchen equipment.
• Exceptional multitasking abilities and composure under pressure.
• Strong interpersonal skills and the ability to build positive relationships with diverse personalities.
• Ability to read, write, and communicate effectively in English, including preparing reports and engaging with team members and guests.
• Competence in basic computer programs, including email and kitchen management software.
• Problem-solving skills with the ability to troubleshoot and resolve issues efficiently.
WORK ENVIRONMENT
• Fast-paced kitchen environment requiring flexibility, focus, and the ability to manage interruptions.
• May require working nights, weekends, and holidays based on business needs.
• Must handle constructive feedback professionally and adapt to evolving operational demands.
• Regularly required to stand, walk, use hands, reach, stoop, kneel, crouch, and communicate effectively.
• Ability to lift and/or move up to 25 pounds regularly and up to 50 pounds occasionally.
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