Mount Rushmore National Memorial - Xanterra Travel Collection

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Cook II to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Works in the kitchen area to cook customer orders ensuring Company and regulatory standards are met. Will also assist in preparing foods for cafeteria, ready-to-serve packages, and banquets.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: December 2024
Pay: $14.95/hr.
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Lodging is $35 per week (through payroll deduction) and meals are $5.50 each (paid separately)
• On-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Cook/makes, portions and garnishes food orders for customers
• Ensure that company and regulatory standards are met, including but not limited to prepares food according to recipe and proper temperatures and food is stored and held at proper holding temperatures
• Ensure cleanliness and sanitation is exceeds high standards, to include but not limited to, cleaning various kitchen equipment such as grease friers, flat top griddle, vent hoods, oven and steam kettles; cleaning various kitchen tools and utensils, taking out garbage, sweeping and mopping the floors, and supporting company sustainability efforts
• Clean, cut and portion out vegetables, meat and other food for use in recipes or grab and go meals
• Prepare menu items according to set recipes
• Help ensure that others in the kitchen and cooking areas are trained and keeping to the set company and regulatory standards
• Other duties as assigned

• Culinary degree and 4 years’ experience in a kitchen across fast casual and quick service facilities. Work experience can substitute for formal education.
• Ability to provide excellent customer service.
• Ability to listen and effectively communicate.
• Ability to work in a fast-paced environment where project priorities, task deadlines, and assignments can change quickly and with little notice.
• Must be a self-starter who can work with minimal supervision while working within set guidelines.
• Ability to adapt training methods to different skill and ability levels.

Physical Requirements include:

• Constantly standing, walking, handling, reaching outward, carrying and lifting 10 pounds or less, and push/pulling 12 pounds or less.
• Frequently reaching over shoulder, squat/kneeling, bending, carrying and lifting 11 to 50 pounds, and push/pulling 13 to 25 pounds.
• Occasionally sitting, climbing, crawling, carrying and lifting 51 to 100 pounds, and push/pulling 26 to 40 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Food Outlet Attendant Lead to Live. Work. Explore. in Mount Rushmore!

Job Summary:
May perform duties including cashiering, line serving, food prep, ice cream service, dishwashing, bussing, janitorial, and barista. Provides hands on training and supervision of line employees.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: Starting December 2024
Pay: $15.25/hr
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing at low cost (dormitory-style or RV site), through payroll deduction
• Employee Dining Room (cafeteria-style) where meals are $5.50 each, paid separately
• On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Oversees assigned area ensuring food and cleanliness standards and policies are followed.
• Resolves guest issues and escalates to a manager as needed.
• Follow opening and closing checklists.
• Provides hands-on training to new employees and assists in documenting employee’s knowledge of position and tasks.
• Perform Food & Beverage Attendant duties as need, including but not limited to:
  • Taking guest and/or employee orders and properly processes payment.
  • Maintaining assigned cashier drawer and following all cash handling and payment procedures.
  • Provides guest and/or employees with order, including serving hot and cold beverages.
  • Ensure service areas are clean, sanitized and properly stocked.
  • Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
  • Cleans floors, to include sweeping, mopping and vacuuming.
• Other duties as assigned.

• Previous food service experience is required or may substitute having demonstrated capability to perform responsibilities.
• Previous cash handling experience is strongly preferred.
• Ability to provide excellent customer service.
• Ability to train employees to set them up for success.
• Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
• Willing to “pitch-in” and help the team with tasks.
• Ability to communicate well with guests in English.

Physical Requirements include:

Must be able to constantly stand, walk, handle items, lift/carry 10 pounds or less, and push/pull 12 pounds or less.

Must be able to frequently reach outward, squat/kneel, bend, lift/carry 11-50 pounds, and push/pull 13-40 pounds.

Must be able to occasionally sit, reach above shoulder, climb, crawl, lift/carry over 50 punds, and push/pull over 40 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Kitchen Supervisor to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Oversees all culinary operations, including the planning, ordering and preparation and cooking of food for both customer and employee outlets, and banquets, while ensuring all standards are met and processes/procedures are being followed.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: Starting December 2024
Pay: $23.50-$25.00/hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing at low cost (dormitory-style or RV site), through payroll deduction
• Employee Dining Room (cafeteria-style) where meals are $5.50 each, paid separately
• On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Responsible for planning and executing daily food preparation taking into consideration sustainability, food surpluses/leftovers, anticipated patrons, popularity of dishes, nutrition, and recency of menu.
• Ensures proper methods of food preparation and cooking are being followed.
• Ensures portion sizes, garnishments, and final product meet prescribed standard.
• Responsible for ensuring staff are properly trained for their assigned areas and consistently following the correct processes and procedures. During peak season could be upwards of 20 staff in a designated area.
• Helps to ensure cost control within the department while meeting sustainability objectives.
• Provide food attendant oversight while staff is preparing food orders during peak visitation hours to ensure plate presentation, quality of food, organization/cleanliness and all related safety and sanitation protocols ensure a quality outcome.
• Assists with planning and executing banquets.
• Provides input for scheduling.
• Would assist in customer-facing operations as needed.
• Other duties as assigned.

• 3+ years previous experience in a culinary leadership; or a culinary degree and 1+ years of pervious experience.
• Previous experience with banquets, preferred.
• Must have ServSafe Manager certification or be able to obtain within 6 months from date of hire.
• Ability to provide excellent customer service.
• Ability to listen and effectively communicate.
• Ability to work in a fast-paced environment where project priorities, task deadlines, and assignments can change quickly and with little notice.
• Must be a self-starter who can work with minimal supervision while working within set guidelines.
• Ability to adapt training methods to different skill and ability levels.

Physical Requirements include:

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Maintenance team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Part-time Year Round Houseperson to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Responsible for helping maintain the cleanliness and appearance of the concession building, employee housing, parking structure and other assigned areas.

The Details:
Position Type: Part-Time, Year-Round
Start Dates: November 2024
Pay: $13.90 per hour
Schedule: Schedule is Monday and Tuesday 8 hours per day

Limited employee housing option

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing (RV site) and on-site employee meals (cafeteria-style)
• Lodging is paid through payroll deduction and meals are $5.50 each (paid separately)
• On-site laundry facility, Wi-Fi (limited bandwidth)
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Follow the established SOP and checklists to clean and remove trash from public guest spaces, including but not limited to the restrooms, dining room, outdoor patio, and outdoor parking structure.
• Follow the established SOP and checklists to clean and remove trash from employee areas at the concession building, including but not limited to the restrooms, employee dining room (EDR), hallway, office areas, and EDR patio.
• Follow the established SOP and checklists to clean and remove trash in the common area spaces in the employee dormitory, including the restroom, hallways, stairwells, kitchenette/living room, parking lot and outdoor gazebo.
• Follow the established SOP and checklists to clean and turn over employee housing rooms once completely vacated, no daily cleaning of employee housing rooms. Employee housing rooms are in the dormitory, company owned RVs, and a company owned house.
• Monitor stock items such as paper towels and cleaning supplies and notify the Maintenance Manager when needing to order more.
• Launder rags and mop heads and other tools used to clean.
• Ensure that the back loading dock is clear from debris and maintain cleanliness of the space.
• Other duties as assigned.

• Previous commercial cleaning experience strongly preferred
• Possession of a valid US driver’s license and clean driving record in the last 3 years, strongly preferred
• Ability to follow SOPs and checklists
• Must have attention to the details
• Ability to operate an industrial carpet cleaner
• Ability to operate an industrial floor scrubbing machine

Physical Requirements include:

Constantly walking, handling, reaching outward, squatting/kneeling, bending, lifting/carrying less than 10 pounds, and pushing/pulling less than 12 pounds.

Frequently standing, reaching above shoulder, climbing, crawling, lifting/carrying 11 to 50 pounds, and pushing/pulling 13 to 40 pounds.

Occasionally sitting, lifting/carrying 50+ pounds, and pushing/pulling 40+ pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring On-Call/Intermittent Banquet Servers!

Job Summary:
Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Xanterra’s high standards of quality.

The Details:
Position Type: On-Call/Intermittent
Start Date: October 2024

Pay Rate: $15.17/hr
Schedule: As needed

No employee housing available

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical-Minimum Essential Coverage
• 401k
• Supplemental Benefits including Pet Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Retail, Lodging and Travel Discounts
• 15% Verizon service/products discount
• Black Hills VIP Training Pass Discounts for local attractions
• $350 Referral Bonus Program
• Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches

• Set up banquet room as instructed by Supervisor or banquet lead to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor or banquet lead to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once the banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Other duties as assigned.

• Previous banquet serving ability is strongly preferred.
• Willing to “pitch-in” and help the team with tasks.
• Ability to communicate well with guests in English.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to remember, recite and promote the variety of menu items.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes in Food and Beverage.

Physical Requirements:

• Throughout shift:
  • Constantly: Standing, walking, and lifting/carrying up to 20 lbs.
  • Occasionally: Sitting, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring On-Call/Intermittent Banquet Bartenders!

Job Summary:

The banquet bartender position is responsible for providing great guest service by mixing quality cocktails, pouring a proper draft, and decanting wine to achieve the best taste during banquets.

The Details:
Position Type: On-Call/Intermittent
Start Date: Starting October 2024

Pay Rate: $15.52/hr
Schedule: As needed

No employee housing available

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical-Minimum Essential Coverage
• 401k
• Supplemental Benefits including Pet Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Retail, Lodging and Travel Discounts
• 15% Verizon service/products discount
• Black Hills VIP Training Pass Discounts for local attractions
• $350 Referral Bonus Program
• Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches

• Perform all duties toward the goal of providing excellent guest service in an efficient manner.
• Follow all policies, procedures and service standards.
• Accurately record and enter all food (where applicable) and beverage items; produce, pick up, garnish and serve food and beverages promptly to guests; collect and process forms of payment; ensuring guest satisfaction throughout.
• Maximize sale by using menu and beverage knowledge and suggestive selling techniques. Motivate and educate staff in up-selling and wine salesmanship.
• Ensure established standards of beverage service are met.
• Offer and serve alcoholic beverages while adhering to established Xanterra alcohol policies and State and local regulations.
• Maintain cleanliness of service areas. Ensure work area is orderly and properly stocked.
• Responsible for collecting accurate payment from the guest and depositing the exact amount of sales.
• Other duties as assigned.

• Must be 21 years of age.
• Previous bartending experience is strongly preferred.
• Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.
• Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: Service procedures, beverage and food menus as appropriate.
• Knowledge of brands, selections and recipes helpful.
• Knowledge of basic sanitation.

Physical Requirements:

• Throughout shift:
  • Constantly: Standing, walking, handling, reaching and lifting/carrying up to 20 lbs.
  • Occasionally: Sitting, reaching overhead, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.