Mount Rushmore National Memorial - Xanterra Travel Collection

Live. Work. Explore. as a part of our Parking team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Facility Parking Supervisor to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Responsible for ensuring department staff are trained and guests have a positive experience while meeting or exceeding company standards.

The Details:
Position Type: Full-Time, Year-Round
Start Date: January 2024
Pay: starting at $18.85 per hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing at low cost (dormitory-style or RV site), through payroll deduction
• Employee Dining Room (cafeteria-style) where meals are $5.50 each, paid separately
• On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Responsible for training and supervising employees within the Parking department, ensuring that company and property procedures are followed and standards met. During off season we range from 2-4 employees, while in peak season we increase to about 20 employees.
• Assists in coordinating with guests, National Park Service and other departments to plan, prepare, and execute parking related details and special requests, including but not limited to signage, bus tours and special events.
• Assist the Parking Manager with inspecting the parking facilities to ensure that equipment and buildings meet requirements of state and local health codes and safety regulations.
• Addresses and resolves guest inquiries and complaints, escalating as needed.
• Analyzes information such as daily staffing, guest attendance, and labor costs to assist in maintaining cost control of parking operations.
• Oversees scheduling of department employees to ensure operational needs are met.
• Understand and actively support Company’s Mission Statement, Core Values, and Sustainability efforts.
• Other duties as assigned.

• Associate’s degree (A.A.) or equivalent from two-year college or technical school in Business Administration, Construction Management or related program; or one year hospitality supervisor related experience; or equivalent combination of education and experience.
• Demonstrated ability to be professional at all times and provide a positive guest and employee experience.
• Ability and willingness to work outside in various weather conditions and temperatures at elevations over 5,000 feet.
• Experience creating and maintaining standard operating procedures.
• Ability to work in a fast-paced environment where priorities could change quickly and with little notice.
• Willing to “pitch-in” and help the team with tasks.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

Physical Requirements include:

Constantly walking. Frequently standing, handling, lift/carrying 10-20 pounds, pushing/pulling 12-25 pounds. Occasionally sitting, reaching outward, reaching above shoulder, climbing, crawling, squatting/kneeling, bending, lifting/carrying over 21 pounds, pushing/pulling oaver 26 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Food Outlet Assistant Manager to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Responsible for ensuring positive guest experiences while meeting or exceeding company and regulatory standards.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: January 2025
Pay: starting at $25.00/hour
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing at low cost (dormitory-style or RV site), through payroll deduction
• Employee Dining Room (cafeteria-style) where meals are $5.50 each, paid separately
• On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Responsible for training and supervising employees within the Food and Beverage operations. During off season we range from 5-10 employees, while in peak season we increase to over 80 employees.
• Ensure that all procedures are followed and completed to the property’s standards, including opening and closing.
• Evaluates business levels and prepares employee work schedules that maximize productivity and guest satisfaction
• Addresses and resolves guest inquiries and complaints, escalating as needed.
• Reviews information such as daily food sales, guest attendance, queue times and labor hours to assist in maintaining a cost effective and guest service focused food and beverage operation.
• Maintain and support a positive environment for both employees and guests.
• Assists with inventory.
• Other duties as assigned.

• Two years of previous managerial experience within a fast casual and quick service restaurant; would consider candidates having worked in a fast-paced retail or hospitality environment.
• A bachelor’s degree in hospitality or business management or other related program would be considered in lieu of previous managerial experience.
• Must have or be able to obtain within 6 months from hire, ServSafe Manager certification.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
• Ability to read, analyze, and interpret procedures, standards, and company and governmental regulations.
• Ability to effectively present information, communicate and respond to questions in a factual, positive, and professional manner.
• Ability to work in a fast-paced environment where priorities could change quickly and with little notice.
• Must be a self-starter who can work with minimal supervision while working within set guidelines.

Physical Requirements include:

Constantly standing, walking, handling, lifting/carrying 10-20 pounds, and pushing/pulling 12-25 pounds. Frequently reaching outward, bending, lifting/carrying 21-50 pounds, and pushing/pulling 26-40 pounds. Occasionally sitting, reaching above shoulder, climbing, crawling, squatting/kneeling, lifting/carrying over 51 pounds, and pushing/pulling over 41 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Cook II to Live. Work. Explore. in Mount Rushmore!

Job Summary:
Works in the kitchen area to cook customer orders ensuring Company and regulatory standards are met. Will also assist in preparing foods for cafeteria, ready-to-serve packages, and banquets.

The Details:
Position Type: Full-Time, Year-Round
Season Dates: December 2024
Pay: $14.95/hr.
Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
• Lodging is $35 per week (through payroll deduction) and meals are $5.50 each (paid separately)
• On-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

• Cook/makes, portions and garnishes food orders for customers
• Ensure that company and regulatory standards are met, including but not limited to prepares food according to recipe and proper temperatures and food is stored and held at proper holding temperatures
• Ensure cleanliness and sanitation is exceeds high standards, to include but not limited to, cleaning various kitchen equipment such as grease friers, flat top griddle, vent hoods, oven and steam kettles; cleaning various kitchen tools and utensils, taking out garbage, sweeping and mopping the floors, and supporting company sustainability efforts
• Clean, cut and portion out vegetables, meat and other food for use in recipes or grab and go meals
• Prepare menu items according to set recipes
• Help ensure that others in the kitchen and cooking areas are trained and keeping to the set company and regulatory standards
• Other duties as assigned

• Culinary degree and 4 years’ experience in a kitchen across fast casual and quick service facilities. Work experience can substitute for formal education.
• Ability to provide excellent customer service.
• Ability to listen and effectively communicate.
• Ability to work in a fast-paced environment where project priorities, task deadlines, and assignments can change quickly and with little notice.
• Must be a self-starter who can work with minimal supervision while working within set guidelines.
• Ability to adapt training methods to different skill and ability levels.

Physical Requirements include:

• Constantly standing, walking, handling, reaching outward, carrying and lifting 10 pounds or less, and push/pulling 12 pounds or less.
• Frequently reaching over shoulder, squat/kneeling, bending, carrying and lifting 11 to 50 pounds, and push/pulling 13 to 25 pounds.
• Occasionally sitting, climbing, crawling, carrying and lifting 51 to 100 pounds, and push/pulling 26 to 40 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring On-Call/Intermittent Banquet Servers!

Job Summary:
Set up of banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Xanterra’s high standards of quality.

The Details:
Position Type: On-Call/Intermittent
Start Date: October 2024

Pay Rate: $15.17/hr
Schedule: As needed

No employee housing available

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical-Minimum Essential Coverage
• 401k
• Supplemental Benefits including Pet Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Retail, Lodging and Travel Discounts
• 15% Verizon service/products discount
• Black Hills VIP Training Pass Discounts for local attractions
• $350 Referral Bonus Program
• Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches

• Set up banquet room as instructed by Supervisor or banquet lead to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor or banquet lead to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once the banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Other duties as assigned.

• Previous banquet serving ability is strongly preferred.
• Willing to “pitch-in” and help the team with tasks.
• Ability to communicate well with guests in English.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to remember, recite and promote the variety of menu items.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes in Food and Beverage.

Physical Requirements:

• Throughout shift:
  • Constantly: Standing, walking, and lifting/carrying up to 20 lbs.
  • Occasionally: Sitting, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring On-Call/Intermittent Banquet Bartenders!

Job Summary:

The banquet bartender position is responsible for providing great guest service by mixing quality cocktails, pouring a proper draft, and decanting wine to achieve the best taste during banquets.

The Details:
Position Type: On-Call/Intermittent
Start Date: Starting October 2024

Pay Rate: $15.52/hr
Schedule: As needed

No employee housing available

Why Mount Rushmore National Memorial?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Medical-Minimum Essential Coverage
• 401k
• Supplemental Benefits including Pet Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Retail, Lodging and Travel Discounts
• 15% Verizon service/products discount
• Black Hills VIP Training Pass Discounts for local attractions
• $350 Referral Bonus Program
• Explore the open grassland parks, flowing streams and lakes, jutting rock formations, unique caves, bold canyons, and gulches

• Perform all duties toward the goal of providing excellent guest service in an efficient manner.
• Follow all policies, procedures and service standards.
• Accurately record and enter all food (where applicable) and beverage items; produce, pick up, garnish and serve food and beverages promptly to guests; collect and process forms of payment; ensuring guest satisfaction throughout.
• Maximize sale by using menu and beverage knowledge and suggestive selling techniques. Motivate and educate staff in up-selling and wine salesmanship.
• Ensure established standards of beverage service are met.
• Offer and serve alcoholic beverages while adhering to established Xanterra alcohol policies and State and local regulations.
• Maintain cleanliness of service areas. Ensure work area is orderly and properly stocked.
• Responsible for collecting accurate payment from the guest and depositing the exact amount of sales.
• Other duties as assigned.

• Must be 21 years of age.
• Previous bartending experience is strongly preferred.
• Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.
• Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: Service procedures, beverage and food menus as appropriate.
• Knowledge of brands, selections and recipes helpful.
• Knowledge of basic sanitation.

Physical Requirements:

• Throughout shift:
  • Constantly: Standing, walking, handling, reaching and lifting/carrying up to 20 lbs.
  • Occasionally: Sitting, reaching overhead, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.