Ski Rental & Recreation Attendant

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

 Benefits Include:
- Subsidized Housing
- Ski Pass
- Discounted rates at other One&Only properties (Full-Time)
- Resort Food & Beverage discounts
- Medical, Dental & Vision (Full-Time)
- Paid Time Off (Full-Time)

Job Summary

The Ski Rental and Recreation Attendant is responsible for providing professional and customer focused service to guest and ensuring memorable guest experiences. They will work closely with the Recreation & Leisure team to ensure One&Only service standards exceed the guest expectations. The Ski Rental and Recreation Attendant will be responsible for providing personalized winter equipment rentals, world class ski tuning and repair services, and assist guest with additional winter recreation services.  

Key Duties and Responsibilities

• Facilitate personalized winter equipment rentals, from proper equipment selection, boot fitting and binding adjustment with the goal of ensuring guest safety and satisfaction

• Maintain up to date maintenance logs and equipment inventories

• Regularly tune and repair rental equipment

• Maintain set safety and facility cleanliness standards

• Be knowledgeable regarding current ski conditions and other resort activities/amenities to properly answer any guest questions

• Provide guest with assistance with winter recreation activities such as, Nordic skiing, Snowshoeing, downhill skiing and snowboarding

• Perform routine maintenance on ski tuning equipment

• Operate resort point of sales and property management systems to properly bill guest

• To assist with any other duties that are required by the Recreation & Leisure management or another member of the Hotel management team.

• To continuously collect feedback from guests and report it back to the Management
  

Skills, Experience & Educational Requirements

• Excellent Communication skills

• Prior experience and knowledge of winter equipment maintenance and tuning preferred 

• Ability to obtain ski binding certifications for mounting, testing and setting DIN

• Knowledge of Big Sky Resort terrain, current ski conditions, and additional program offerings

• Experience in 5*, upmarket resort would be an advantage but not a requirement.

• Previous experience with Winterstiger Tune and Repair equipment and Easy Rent software preferred