Our jobs

Food & Beverage - Midway

Cook

Job Summary: Stocks, preps, and cooks food for Main Lodge, Bierstube, Midway, and/or Burger Bar.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Ensure customer satisfaction with efficient, friendly service.
Prepare quality, pub fare for a casual, fast-paced, high volume restaurant.
Use and maintain kitchen appliances—grill, flattop and fryers.
Maintain kitchen stations, including daily set-up/break-down, cleaning and restocking.
Wash, cut, prepare, and cook food items according to standards and procedures set by Food & Beverage manager.
Wash and stock dishes.
Clean and stock kitchen area.
Take out garbage and sweep and mop kitchen floor and hallway.

Skills and Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Ability to work varied schedule including weekends/holidays.

Experience/ Education

Required:

Prior experience working with the public.
Minimum 2 years cooking experience.

Preferred:

Knowledge of the ski industry.

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls and talk and hear. Employees must be capable of standing and or walking 80% to 100% of a normal 8 hour work shift. The employee frequently is required to reach with hands and arms. The employee is occasionally required to lift and move up to 40 lbs.

Equipment Used:

Computer
Telephone
Industrial kitchen equipment
Kitchen, serving, and cooking utensils

Working Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will occasional work in humid conditions. There will be occasional exposure to sharp and/or hot objects. They will be occasionally be exposed to extreme cold and wet conditions. Harsh weather conditions may be encountered en route to work.

Food & Beverage - Midway

Supervisor

Job Title: Food & Beverage Supervisor- Mid-Way

Reports to: Food & Beverage Manager Wage: DOE

Exempt/Non-Exempt: Non-Exempt

Job Summary: Assist with the management and activities of the Red Lodge Mountain Food & Beverage Operation as well as oversee the Midway Lodge operation.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Provide all customers and employees with top quality customer service in all situations at all times.
Ensure customers and employees are treated courteously, safely and efficiently.
Assist with managing and supervising employees. Carry out supervisory duties in accordance with Red Lodge Mountain policies, and applicable laws. Rewards and disciplines employees.
Assists with the staffing, training and evaluation of the department.
Maintains clean and orderly food and beverage facilities at all times, including doing dishes.
Assures compliance with all health and food regulations.
Manages inventory and stocking of food, alcohol and supplies needed for Midway Lodge.
Issues written and oral instructions.
Strong Computer skills, ability to utilize RTP.
Studies and standardizes procedures to improve efficiency of subordinates.
Maintains harmony among workers and resolves grievances.
Performs or assists subordinates in performing duties.
Ensures cash handling is completed properly and in a timely manner.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Excellent written and verbal communication skills
Inspires and motivates entire team
Must be able to lead and direct employees, serve customers and maintain good service during intense conditions
Demonstrates good judgment by analyzing the impact of decisions on the rest of the organization
Must have flexibility in work schedule, including weekends and holidays

Experience/Education:

Required:

Experience in management of food and beverage operation in a resort setting

Excellent problem solving skills
Ability to independently manage multiple tasks in a professional manner
Ability to maintain a professional demeanor at all times

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls and talk and hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand, stoop, and kneel.

Equipment Used:

Industrial kitchen equipment
Bar Supplies
Filing Cabinets
Snow Shovels
PC
Resort Point of Sale System
Company Vehicles
Exposure to Ski Lifts and Snow Cats

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Small Office Environment. Willingness to travel to work via chairlift, snowmobile and snow cat. Harsh weather conditions may be encountered en route to work.

Food and Beverage - Bierstube

Cook

Job Summary: Stocks, preps, and cooks food in the Bierstube.

Starting Wage: DOE

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Ensure customer satisfaction with efficient, friendly service.
Prepare quality, pub fare for a casual, fast-paced, high volume restaurant.
Use and maintain kitchen appliances—grill, flattop and fryers.
Maintain kitchen stations, including daily set-up/break-down, cleaning and restocking.
Wash, cut, prepare, and cook food items according to standards and procedures set by Food & Beverage manager.
Wash and stock dishes.
Clean and stock kitchen area.
Take out garbage and sweep and mop kitchen floor and hallway.

Skills and Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Ability to work varied schedule including weekends/holidays.

Experience/ Education

Required:

Prior experience working with the public.
Minimum 2 years cooking experience.

Preferred:

Knowledge of the ski industry.

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools, or controls and talk and hear. Employees must be capable of standing and or walking 80% to 100% of a normal 8 hour work shift. The employee frequently is required to reach with hands and arms. The employee is occasionally required to lift and move up to 40 lbs.

Equipment Used:

Computer
Telephone
Industrial kitchen equipment
Kitchen, serving, and cooking utensils

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will occasionally work in humid conditions. There will be occasional exposure to sharp and/or hot objects. They will be occasionally be exposed to extreme cold and wet conditions. Harsh weather conditions may be encountered en route to work.

Guest Services

Parking Attendant

Job Summary: Serves as the front line for Red Lodge Mountain, providing customer service to guests on and off the mountain.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Provide guidance to guests in the base area and on the mountain
Serve as parking attendant and parking lot shuttle driver
Greet scheduled groups in the parking lot and guide them around the base area for check-in
Assist Base Operations departments with shoveling/sanding duties, crowd control, janitorial, and guest related issues
Assist guests with baggage and ski gear from their vehicles to lodges
Assist Ticket Office staff in processing, storing, and retrieving Lost and Found items
Ensure customer satisfaction with efficient, friendly service
Effectively communicate with other employees both in person and via telephone/two-way radio

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Good organizational skills
Self-motivated and efficient
Ability to work varied schedule including weekends/holidays, snow days, and emergency situations.

Experience/Education:

Preferred:

Prior customer service experience
Knowledge of the ski industry
Intermediate skier or snowboarder

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to handle objects, tools, or controls. Must be capable of walking or standing 90% or more of a normal 8-hour work shift. Must be capable of lifting and moving 50 lbs. or more. Must be capable of walking on uneven terrain and snow and ice, shoveling snow, bending, stooping, and sitting for extended periods of time.

Equipment Used:

Shovel
Snow Scoop
Telephone
Two-way radio
Truck/Trailer

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and may work near moving mechanical parts. They will be exposed to extreme cold, windy, and wet conditions.

Guest Services

Shuttle Driver

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Responsible for start up, maintenance, and shutdown of equipment.
Operate busses for guest and employee shuttles.
Complete maintenance logs and checklists.
Perform daily checks/maintenance (greasing) of vehicles and notify supervisor/mechanics of problems beyond your skill set.
Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Willingness to work as a team with mechanics/supervisor to ensure proper and safe operation/maintenance of vehicles.
Strong interpersonal skills enabling effective communication with co-workers, supervisors, and managers.
Ability to evaluate rapidly changing conditions in machine, weather, and environment.
Ability to work at night and a varied schedule including weekends/holidays.

Experience/Education

Required:

Current Montana driver license.

Preferred:

Previous experience working in harsh outdoor conditions.
Experience operating heavy equipment and/or grooming.
Experience operating a snowmobile.
Knowledge of general mechanics.
Knowledge of the ski industry.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 10% or more of a normal 8-hour work shift. Must be capable of sitting 90% of normal 8 hour work shift. Must be capable of occasionally lifting and pushing or pulling 50 lbs or more, and frequently lifting, pushing or pulling, and carrying up to 50 lbs. Must be capable of occasional climbing movements, walking on uneven terrain and walking on snow and ice. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include night vision, close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus. The employee is occasionally exposed to fumes, caustic chemicals, and explosives. The noise level in the work environment is usually loud.

Equipment Used:

Heavy equipment
Shovel
Telephone
Two-way radio
Snowmobile
ATV
4WD Vehicle

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in an enclosed vehicle, and occasional harsh outside weather conditions. The employee occasionally is exposed to risk of avalanches. The employee frequently works near moving mechanical parts and in high, precarious places. They will frequently be exposed to vibration. They will be occasionally be exposed to extreme cold and wet conditions, fumes or airborne particles, and risk of electric shock.

Lift Maintenance

Lift Maintenance Manager

Job Title: Lift Maintenance Manager

Reports to: Lift Manager Wage: DOE

Exempt/Non-Exempt: Non-Exempt

Employee Group: Full Time Year Round

Job Summary: Supervises and directs activities of Lift Maintenance department.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Directly supervise others in maintenance, troubleshooting, and repair of ski lifts.
Develop and implement preventative and quality assurance programs to meet or exceed all ANSI-B77, insurance, and management requirements.
Study and standardize procedures to improve efficiency.
Maintain through, accurate, and up to date records of all performed work, inspections, repairs, and preventative maintenance tasks.
Procure parts, tools, and resources to complete work in a timely and efficient manner.
Work with Lift Manager to inventory and the ordering of supplies.
Work with Lift Manager to schedule all maintenance on lifts and coordinate maintenance activities with other departments and contract workers.
Provide supervision and guidance to employees in accordance with Red Lodge Mountain Resort and employment laws. Manage staff in a proactive, feedback driven environment.
Provide performance feedback through employee recognition, rewards, reviews, and disciplinary action.
Work with Lift Manager to hire and train employees.
Seek out and create work related trainings for improvement of department staff.
Ensure customers and employees are treated courteously, safely, and efficiently.
Perform duties of lift mechanic and operator as needed.
Effectively communicate with other employees/managers in person and via telephone, two-way radio, and email.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Ability to read, analyze, and interpret technical journals and legal documents.
Comfortable using heavy equipment, power tools, hand tools, line equipment, rigging, and electrical equipment.
Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Ability to work varied schedule including weekends/holidays.
Intermediate or better proficiency in downhill skiing or snowboarding.
Excellent communication, analytical, and interpersonal skills.
Ability to handle problems and cope with unexpected issues.
Work well independently and with others.
Ability to operate a snowmobile.

Experience/Education:

Required:

At least three years mechanical experience.
Supervisory experience.
Knowledge of the ski industry.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to handle objects, tools, or controls. Must be capable of walking or standing 90% or more of a normal 10-hour work shift and lifting and moving 100 lbs. or more. Must be able to walk on uneven terrain and snow and ice, shovel snow, bend, climb, and stoop for extended periods of time.

Equipment Used:

Ski Lifts
Mechanical Tools
Ropes
Telephone
Two-way radio
Snowmobile
Rake
Shovel
Snow Scoop
Ice Pick
Ticket Gun

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and frequently works near moving mechanical parts. They will be exposed to extreme cold, windy, wet conditions, fumes, airborne particles, and risk of electric shock.

Lift Maintenance

Lift Mechanic

Job Summary: Responsible for safety and repairs of ski lifts, towers, and chairs.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Examine all parts of ski lift for safe operation.
Perform daily pre-operational checks, weekly and monthly mechanical checks.
Maintain accurate written records.
Troubleshoot and repair mechanical/electrical problems with chairlifts.
Complete summer maintenance projects on chairlifts.
Assist Lift Operations with employee breaks and training as needed.
Remove or relocate snow.
Advise supervisor or ski patrol of adverse conditions or problems as appropriate.
Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Comfortable using heavy equipment, power tools, hand tools, line equipment, and rigging.
Ability to work varied schedule including weekends/holidays.
Intermediate or better proficiency in downhill skiing or snowboarding.
Ability to operate a snowmobile.

Experience/ Education

Preferred:

Mechanical experience.
Knowledge of the ski industry.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to handle objects, tools, or controls. Must be capable of walking or standing 90% or more of a normal 10-hour work shift and lifting and moving 100 lbs. or more. Must be able to walk on uneven terrain and snow and ice, shovel snow, bend, climb, and stoop for extended periods of time.

Equipment Used:

Ski Lifts
Mechanical Tools
Ropes and Rigging
Telephone
Two-way radio
Snowmobile
Rake
Shovel
Snow Scoop
Ice Pick
Ticket Gun

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and frequently works near moving mechanical parts. They will be exposed to extreme cold, windy, wet conditions, fumes, airborne particles, and risk of electric shock.

Lift Operations

Lift Foreman

Job Summary: Assists Lift Operations Manager to give breaks and provide leadership to Lift Operators

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Maintain constant attention to surroundings while on duty, in order to ensure guest safety.
Ensure guest satisfaction with friendly service and a positive attitude.
Become knowledgeable of all operational and emergency procedures.
Provide safe and efficient control of assigned lift at all times.
Perform and document safety checks.
Maintain condition and appearance of lift ramps and lift terminal areas.
Prevent fraudulent lift access.
Effectively communicate with other employees and guests.
Work in outdoor winter conditions for extended periods of time.
Delegate job duties as necessary.
Aid in ongoing training of operators throughout the season.
Provide supervisor with feedback on employees and other job related matters.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

At least one year in lift operations or related position.
Self-disciplined and self-motivated.
Strong supervisory and communication skills.
Must be safety conscious and able to make quick decisions.
Able to work punctually, with varied schedule including weekends/holidays.
Knowledge of the ski industry, lift, and maintenance operations.
Familiarity Red Lodge Mountain terrain and surrounding area.
Intermediate ski or snowboard skills.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and frequently works near moving mechanical parts. They will be exposed extreme weather conditions including sub-zero temperatures, wind, snow, and freezing rain

Capable of walking or standing for the majority of a normal 8 hour work shift.
Capable of walking on uneven, icy, and snowy terrain.
Capable of shoveling snow for extended periods of time.

Equipment Used:

Ski Lift
Rake
Shovel
Snow Scoop
Ice Pick
Telephone
Two-way radio
Ticket Gun
Snow Blower

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions, and frequently works near moving mechanical parts. They will be exposed to extreme weather conditions including sub-zero temperatures, wind, snow, and freezing rain.

Sales and Marketing

Sales and Events Manager

Reports to: Director of Marketing and Sales Wage: DOE plus commission

Exempt/Non-Exempt: Exempt Status: Full Time/Year Round

Job Summary: Responsible for the management and performance of the wedding/banquet sales, including the development and execution of an annual sales plan. Responsible for all Red Lodge Mountain Weddings and Banquets both on the mountain and at the golf course.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Lead the coordination and operation of all weddings and banquets (exclusive of F&B duties), including scheduling and supervising the set-up and take-down staff.
Attends and assists with special events as needed by the marketing team.
Assist the Director of Marketing and Sales, Accounting and IT to create reporting to show sales, yields and customer growth through most lines of business.
Establish, develop, and maintain positive business and customer relationships.
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Visit clients and potential clients to evaluate needs or promote products and services.
Reach out to customer leads through cold calling.
Obtain deposits and balance of payment from clients.
Plan, evaluate, and improve the efficiency of sales processes and procedures.
Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
Maintain a proficient knowledge of the operational use of all points-of-sale, group and wedding customer databases, and tee-time scheduling tools.
Work with Human Resources to interview, hire, train, and appraise performance of the event employees.
Provide supervision and guidance to employees in accordance with RLM policies and State/Federal employment laws.
Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, cover for absenteeism, and overtime scheduling.
Provide effective performance feedback through employee recognition, rewards, reviews, and disciplinary action, with the assistance of Human Resources when necessary.
Ensure that customers and employees are treated courteously, safely, and efficiently.
Manage financial objectives by adhering to a departmental budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
Communicate regularly and effectively with other managers, directors, general manager, and other designated contacts within the organization.
Assist subordinates and other departments in performing duties whenever necessary.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Highly motivated and target driven with a proven track record in sales
Ability to create and deliver presentations tailored to the audience needs

Excellent selling, communication, leadership, analytical, and interpersonal skills
Ability to lead and direct employees, serve customers, and maintain excellent customer service during high stress situations
Highly organized and able to adapt quickly to changing priorities
Excellent written and verbal communication skills
Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices
Demonstrated ability to serve as a knowledgeable resource to the organization's management team
Safety orientated and able to train employees on safety procedures of equipment used
Excellent computer skills in a Microsoft Windows environment, including Excel, Word, and Outlook
General knowledge of various employment laws and practices and employee relations
Evidence of the ability to practice a high level of confidentiality
Available to work holidays and/or weekends
Maintain a valid Driver’s License

Experience/ Education

Required:

2 – 4 years’ experience in a sales positon, preferably in the resort or hospitality industry
Experience managing staff

Preferred:

Experience in coordinating weddings
Experience selling and executing events

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, talk, and hear. The employee is required use a computer. Specific vision abilities required by this job include close vision, distant vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to fumes and outside weather conditions.

Equipment Used:

PC
Hand held radio
Cleaning Supplies
Ladders
Motor Vehicles
Filing Cabinets

Telephones
Kitchen Equipment

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Small office environment. While performing the duties of this job, the employee also may work in outside winter weather conditions. They will occasionally be exposed to extreme cold, windy, and wet conditions.

Sales and Marketing

Wedding Sales Specialist

Reports to: Director of Marketing and Sales Wage: DOE plus commission

Exempt/Non-Exempt: Non- Exempt Status: Part Time /Year Round

This role is the driving force behind our wedding sales efforts, working closely with couples to bring their dream weddings to life amidst the stunning backdrop of our mountain and golf course venues.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Respond to email inquiries promptly and professionally
Proactively follow up on all wedding leads to persuade bookings
Regularly review all website and online wedding listing information to ensure accuracy and quality photography
Review all wedding ceremony and reception agreements, pricing, add-ons
Network and build relationships with local hotels, florists, and wedding planners, etc
Attend wedding trade shows to promote Red Lodge Mountain
Conduct on-site tours for potential wedding couples
Post regularly to social media channels to engage and attract clients
Assist with creating and sending email blasts to potential clients
Provide weekly reports on sales activities, including new leads and bookings
Data entry – track sales activities in Excel, etc.
Work with Human Resources to interview, hire, train, and appraise performance of the event employees.
Provide supervision and guidance to employees in accordance with RLM policies and State/Federal employment laws.
Ensure that customers and employees are treated courteously, safely, and efficiently.
Manage financial objectives by adhering to a departmental budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
Communicate regularly and effectively with other managers, directors, general manager, and other designated contacts within the organization.
Assist subordinates and other departments in performing duties whenever necessary.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Self-starter with strong initiative with a proven track record in sales
Savvy, friendly, and effective sales skills
Strong organizational and communication skills
Top line customer service skills
Ability to create and deliver presentations tailored to the audience needs

Excellent selling, communication, leadership, analytical, and interpersonal skills
Ability to lead and direct employees, serve customers, and maintain excellent customer service during high stress situations
Highly organized and able to adapt quickly to changing priorities
Excellent written and verbal communication skills
Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices
Demonstrated ability to serve as a knowledgeable resource to the organization's management team
Safety orientated and able to train employees on safety procedures of equipment used
Excellent computer skills in a Microsoft Windows environment, including Excel, Word, and Outlook
Evidence of the ability to practice a high level of confidentiality
Available to work holidays and/or weekends
Maintain a valid Driver’s License

Experience/ Education

Required:

2 – 4 years’ experience in a sales positon, preferably in the resort or hospitality industry
Experience managing staff

Preferred:

Experience in coordinating weddings
Experience selling and executing events

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit, talk, and hear. The employee is required use a computer. Specific vision abilities required by this job include close vision, distant vision, color and peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee is exposed to fumes and outside weather conditions.

Equipment Used:

PC
Hand held radio
Cleaning Supplies
Ladders
Motor Vehicles
Filing Cabinets

Telephones
Kitchen Equipment

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Small office environment, potential to work remotely. While performing the duties of this job, the employee also may work in outside winter weather conditions. They will occasionally be exposed to extreme cold, windy, and wet conditions.

Snowsports

Snowsports Instructor

Job Summary: Promote the sport of skiing or snowboarding by providing safe, enjoyable, and effective snowsport lessons for guests.

Essential Job Responsibilities/Duties/Tasksinclude the following; other duties may be assigned:

Ensure customer satisfaction with efficient, friendly service.
Instruct and educate guests in skiing or snowboarding using modern teaching techniques.
Select appropriate terrain for lesson according to guest skill level.
Attend training clinics.
Work with children 3 years and older.
Remove or relocate snow as needed.
Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Intermediate skiing or snowboarding ability.
Ability to work varied schedule including weekends/holidays.

Experience/ Education

Preferred:

Prior experience working with the public.
PSIA/AASI certification.
Knowledge of the ski industry.

Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, ride, walk, talk and hear; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Equipment Used:

Computer
Shovel
Telephone
Two-way radio
Ski/Snowboard equipment
Ski Lift

Working Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to high, precarious places, outside weather conditions, and risk or radiation from the sun. Harsh winter weather conditions are frequently encountered. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually moderate.

Terrain Park Operations

Terrain Park Attendant

Job Summary: Builds and maintains Terrain park under supervision of Terrain Park Manager.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Install and maintain park signage, closures, trail markings, fencing and banner tape.
Monitor terrain features by visual inspection and testing.
Maintain condition and appearance of terrain features, jumps, ramps, rails etc.
Assist with special events including erection and maintenance of equipment.
Participate in user education and training.
Remove or relocate snow as needed.
Effectively communicate with other employees both in person and via telephone/two-way radio.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Strong interpersonal skills enabling effective communication with guests, co-workers, supervisors, and managers.
Ability to work varied schedule including weekends/holidays.

Experience/ Education

Preferred:

Experience with terrain park features.
Knowledge of the ski industry.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear and smell. The employee is frequently required to handle objects, tools, or controls. Must be capable of walking or standing 90% or more of a normal 8-hour work shift. Must be capable of lifting and moving 50 lbs. or more. Must be capable of walking on uneven terrain and snow and ice, shoveling snow, bending, stooping, and sitting for extended periods of time.

Equipment Used:

Rake
Shovel
Snow Scoop
Telephone
Two-way radio

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside winter weather conditions. They will be exposed to extreme cold, windy, and wet conditions.

Terrain Park Operations

Terrain Park Manager

Job Summary: Supervises and directs activities of the Terrain Park department. Responsible for overall direction, coordination, and evaluation of Terrain Park department.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

Conduct daily opening and closing procedures of terrain parks.
Assist in the creation, construction, and maintenance of the terrain park features, including raking, shoveling, etc.
Organize events in the terrain park; seek sponsorship, coordinate food, sign-up, and staffing.
Actively work with patrol, snowmaking, and grooming to maintain parks.
Follow industry standards for terrain park.
Be familiar with accident investigation procedures when necessary.
Install and maintain terrain park signage, closures, trail markings, fencing and banner tape.
Monitor terrain park features by vision inspection and testing procedures.
Provide friendly guest service and educate customers on park safety and etiquette.
Work with Human Resources to interview, hire, train, and appraise performance of employees.
Provide supervision and guidance to employees in accordance with RLM policies and State/Federal employment laws.
Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, cover for absenteeism, and overtime scheduling.
Provide effective performance feedback through employee recognition, rewards, reviews, and disciplinary action, with the assistance of Human Resources when necessary.
Accomplish financial objectives by adhering to a departmental budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
Plan, evaluate, and improve the efficiency of department processes and procedures to enhance speed, quality, efficiency, and output.
Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
Delegate department representation at committees such as sustainability, safety, and customer service.
Communicate regularly and effectively with other managers, directors, general manager, and other designated contacts within the organization.
Maintain and enhance a team-oriented culture with all departments and demonstrates a collaborative attitude.
Assist subordinates and other departments in performing duties whenever necessary.

Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required:

Passion for snow sports and freestyle terrain skiing/riding.
Advanced skier/snowboarder ability level.
Ability to drive a snowmobile in adverse conditions.
Ability to work in extreme weather conditions.
Ability to lift 50 pounds and perform manual labor.
Excellent communication, leadership, analytical, and interpersonal skills.
Ability to lead and direct employees, serve customers, and maintain excellent customer service during high stress situations.
Highly organized and able to adapt quickly to changing priorities.
Excellent written and spoken communication skills.
Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices.
Demonstrated ability to serve as a knowledgeable resource to the organization's management team.
Safety orientated and able to train employees on safety procedures of equipment used.
Excellent computer skills in a Microsoft Windows environment. Must include Excel, Word, and Outlook.
General knowledge of various employment laws and practices and employee relations.
Evidence of the ability to practice a high level of confidentiality.
Available to work holidays and/or weekends.
Maintain a valid Driver’s License.

Preferred:

Previous terrain park construction/snowscaping experience.

Experience/Education

Required:

At least three years terrain park experience.
Supervisory experience.
Knowledge of the ski industry.

Preferred:

Previous terrain park construction/snowscaping experience.
Welding experience
Cutter’s Camp

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk see, hear and smell. The employee is frequently required to use hands to finger, handle or feel objects tools or controls. Must be capable of walking or standing 70% or more of a normal 8 hour work shift. Must be capable of occasionally lifting and pushing or pulling 100 lbs or more, and frequently lifting, pushing or pulling, and carrying up to 20 lbs. Must be capable of frequent climbing movements, walking on uneven terrain, walking on snow and ice, and snowboarding/skiing. Must be able to bend, kneel, reach, and crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Equipment Used:

Mechanical tools
Drill
Telephone
Snowmobile/ATV
2-way radio
Shovel
Rake
Computer
4WD vehicle
Scoop

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently works in outside weather conditions. The employee frequently works near moving mechanical parts and in high, precarious places. They will be occasionally exposed to extreme cold, and wet conditions, fumes or airborne particles, and risk of electric shock.

Red Lodge Mountain

Current Job dates:

Food & Beverage - Midway

Cook

Supervisor

Food and Beverage - Bierstube

Cook

Guest Services

Parking Attendant

Shuttle Driver

Lift Maintenance

Lift Maintenance Manager

Lift Mechanic

Lift Operations

Lift Foreman

Sales and Marketing

Sales and Events Manager

Wedding Sales Specialist

Snowsports

Snowsports Instructor

Terrain Park Operations

Terrain Park Attendant

Terrain Park Manager

How to Apply

Contact Info

eNEWSLETTER SIGNUP

About CoolWorks

Need Help?

Get Connected