Resort Group, LLC

Looking for a seasonal spot in beautiful Steamboat Springs, CO and have supervisory experience in hospitality? We are now accepting applications for the season! 

$22.00-24.00 DOE

 

PERKS:

• Merchant Ski Pass Program • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Competitive Pay • Professional Work Environment • Great Employee Parties!

We are seeking a Seasonal Guest Service Supervisor to provide support in training and shift supervising Guest Service Agents at our core front desk. This position is responsible for ensuring processes and procedures in front office operations are being upheld and completed timely by staff in order for our team to deliver exceptional hospitality and guest experiences.

Tasks include overseeing the daily responsibilities of a front office operations to include checking guests in and out, providing concierge services, responding to guest and owner requests, and coordinating with housekeeping and maintenance staff.

If you enjoy hospitality, are professional, personable, and have supervisory skills, we invite you to join our team.

 

Summary: Coordinates front office activities of hospitality or property management division and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Understand reservation system 

Confers and cooperates with other department heads to ensure coordination of guest and owner services: housekeeping, maintenance, shuttle and personally fulfills required task(s) if the need arises.

 Trains, actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.

Creates an orderly system to ensure each Guest service agents can efficiently and effectively perform the following tasks, and frequently is required to perform these tasks personally:

Answers inquiries pertaining to lodging policies and services.

Advises guests of available activities such as skiing, skating, sleigh-rides, local events and other activities or concierge services as requested.

Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services.

Greets guests and owners.

Maintain a secure key control system to ensure the safety of our guests, owners, and their property.

 

Come join our team of local professionals here in Steamboat Springs, CO! 

Our Accounting department is looking to add a Senior Accountant to the team. 

Annual Salary $60,320 - $76,960 DOE

 

PERKS AND MORE 

• Merchant Ski Pass Program
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

 

Summary: Provides training and mentoring to accounting team to enter financial data, AR, AP, completes monthly financial processes and produces monthly financial reporting and analyses.   Assists Director in establishing procedures and processes to support the overall success of the accounting division.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.  

Provides training for accounting department employees and association managers for jobs pertaining to accounting.

Provides leadership to accounting team. In the absence of the Director and HOA Manager, make decisions regarding HOA client and Operation transactions.

Understands GAAP and applies the principals when making decisions on financial transactions and financial statement preparation.

Maintains a portfolio of associations in order to meet critical deadlines and requests.

Review invoices, financials, budgets and other work product created by team members. 

Provide direction on workflow to lower-level staff including directing them on posting transactions, deadlines, and priorities acting as lead accountant for the team.

Supervises and participates in the preparation of various financial statements and reports for operational companies

Directs and participates in the installation and maintenance of accounting records to show receipts and expenditures.

Directs and participates in cost analyses and rate studies.

Prepares statements and reports of estimated future costs and revenues.

Approve and produce financials for their portfolio of HOA’s.

Reviews financial statements with management personnel

Review and process AP, AR, journal entries, and financial statement reconciliation.  Completes general ledger reconciliations, producing variance analyses against budgets, cash flow forecasting, reporting and preparing reports for management and external parties. 

Review financials and perform EOM audits of all Balance Sheet accounts (internal audit of books to ensure accuracy and performance of accounting department). 

Review ACH files for accuracy and upload to the various banking institutions. Process transfer request to maintain minimum balance and liquidity requirements.

Proactively seeks ways to keep Association Managers informed on the owners’ statements and on HOA’s financial, banking, collections, and/or lien processes or status.

Review and signs estoppels for real estate transaction. Maintain ownership information including setting up new owner, inactivating old owners, processing new owner accounts for special assessments.

Review and prepare budget shells and enter approved budgets into system.

Participates in HOA meetings, as the financial representative, in event there are questions related to the financials or capital accounts as assigned

Coordinates preparation of external audit materials and external financial reporting.

Review and prepares monthly/quarterly owner statements. Works with manager for monthly collection letters as necessary.

Review and produce annual 1099 tax filings and assist with tax prep as assigned.

Assists with related special projects, as required.

Back up all accounting duties as needed for time off or heavy volume.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions, Uses equipment and materials properly.     

 

Come work with an amazing team in beautiful Steamboat Springs, CO!

Now hiring skilled people for Full-Time Year-Round and Part-Time Maintenance Positions!

Set of Maintenance positions includes responsibilities that range from Grounds to Maintenance Supervisor.

Pay starts at $19/hr with potential of up to $28.00/hr depending on experience and skillset. Hourly pay equivalent to $39,520-$58,240 annually. 

 

All skill levels in landscaping, grounds, carpentry, plumbing, and limited electrical knowledge are encouraged to apply. Valid driver's license or Pool/Spa maintenance knowledge/certification a plus!

 

PERKS AND MORE 

• Merchant Ski Pass Program
• Paid Time Off
• Comprehensive Health Plan (HSA-Compatible)
• Dental Plan
• Vision Plan
• 401K Retirement plan with company match
• Life Insurance
• Discount Lodging Benefits
• Discounts on Activities & Events
• Competitive Pay
• Professional Work Environment
• Great Employee Parties!

(PTO, Medical, D/V, 401k, and Life Insurance reserved for FTYR employees)

Fast-paced, dynamic and multi-faceted accounting department seeks an Accounting Clerk who is a team player, reliable, has good analytical skills, and is successful working independently. We strive to be the Employer of Choice within our valley.
 

$22.00 - $26/Hour  

Summary:  Records payments, invoices, and billing to accounts, maintains AP/AR records and supports accounting divisions.

 

Essential Duties and Responsibilities include the following.  Duties may vary by division; other duties may be assigned. 

Processes checks by entering information daily into accounting system, balances entries and ensures proper bank deposits are completed.

Processes timesheets, invoices, owner bills, and other AR and AP transactions by following departmental processes and procedures to ensure authorization, coding, and recording of such transactions are completed timely in order to support other essential accounting functions.

Collects and distributes daily mail.

Answers phones and direct inquiries to necessary staff.

Assists in both internal and external inquiries into invoice payments, receivables, expenditures, and other accounting transactions.

Runs errands daily – drop off mail, go to Courthouse to record documents, take deposits to banks and other errands as needed.

Updates monthly and quarterly recurring charges and other accounting controls in the system when directed to do so by Accountants, Controllers, Director of Accounting, HOA Manager, or direct supervisor.

Reconcile bank statements as assigned.

Filing of all paid invoices, deposits, journal entries, bank statements, and annual upkeep of files.

Assists with related special projects, as required.

Work and play year round in beautiful Steamboat Springs, Colorado! Enjoy a great work/life balance while working with a supportive team of long-time local professionals.

We are Steamboat Association Management, a locally owned, well established large-scale HOA management company. We take care of the properties where Steamboat lives! We oversee a portfolio of diverse types and sizes of multi-dwelling associations throughout the valley.   

The Association Manager will personally take charge of and manage a portfolio of local communities. You will work with and report directly to the Vice President of Steamboat Association. Our company runs full-service maintenance & accounting departments to support HOA management needs. This is a very interactive and challenging position for the right individual and requires strong interpersonal skills. Demonstrated success in managing work flows to meet project and reporting deadlines required.  

PERKS AND MORE   

• Comprehensive Health Plan (HSA-Compatible)  

• Dental Plan  

• Vision Plan  

• 401K Retirement plan with company match  

• Life Insurance  

• Paid Time Off  

• Discount Lodging Benefits  

• Discounts on Awesome Activities & Events  

• Merchant Ski Pass Program  

• Competitive Pay  

• Professional Work Environment  

• Great Employee Parties!  

 

Essential Duties:   

  

* Overall management and successful operation of the condominium or homeowner associations in accordance with the objectives of management, condominium documents and condominium Board of Directors.  

*Identify and resolve problems in a timely manner and communicate if special circumstances arise and he/she requires additional help. If asked, each manager is expected to provide assistance to other managers.  

*Display exceptional ability to analyze and deal with a variety of situations and prioritize tasks so that maintenance items, information requests, Board information, and property inspections are completed on a consistent basis each year.  

*Evaluate financial reports and make changes to a budget in Excel, coordinate with accounting to develop annual budgets and facilitate Board approval prior to or at Annual Meeting.  

* Schedule, attend and possibly preside over owner meetings for assigned properties.  

* Arrangement and oversight of association capital improvements to completion. To include but not limited to a scope of work and proper insurance requirements for the selected contractors.  

* Recruit new properties into the Steamboat Association Management portfolio of associations.  

* Provide realtors with information pertinent to the selling of units within our portfolio of associations.  

* Meet with potential condominium buyers to educate them regarding the association related services.  

* Visit assigned properties as needed to insure that all common areas are in acceptable conditions and that all rules and regulations are adhered to at the properties.  

* Communicate with the maintenance department regarding the status of a repair and keep the owner informed throughout the process.  

* Be responsible for the taking or arranging of meeting minutes, and distribute minutes to association members.  

* Update and maintain association records such as their website, reports, minutes, declarations, articles of incorporation, by-laws, and rules and regulations.  

* Educate owners about the declarations, articles of incorporation, by-laws, and rules and regulations of their particular property.  

* Monitor and stay informed regarding the operations and current issues of the associations you represent.  

* Continuously pursue proactive ways to keep owners informed and aware of matters pertaining to their investment.  

  

Additional responsibilities include setting and maintaining high quality standards for the properties.  

Requirements:  

· CMCA Certification or equivalent preferred; or ability to obtain within 1 year  

· Drivers License with good driving record  

· Excellent oral and written communication skills, comfortable public speaking skills  

· Minimum 2 years property management or related industry experience specific to:  

-overseeing budgets  

-overseeing public meetings  

-planning/tracking capital projects for large multi-dwelling complexes  

· Ability to frequently lift up to 10 pounds, and occasionally lift up to 25 pounds  

Looking for a career in beautiful Steamboat Springs, CO and have supervisory experience in hospitality? We are now accepting applications for one of our premier front desks!  

 

$21-23/hr DOE

 

PERKS FOR YEAR ROUND FULL TIME EMPLOYEES:

• Merchant Ski Pass Program • Comprehensive Health & Dental Plan • 401K Savings Plan with company match • Life Insurance • Paid Time Off • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Competitive Pay • Professional Work Environment • Great Employee Parties!

We are seeking a Year Round/Full Time Guest Service Supervisor to provide support in training and shift supervising Guest Service Agents at our core front desk. This position is responsible for ensuring processes and procedures in front office operations are being upheld and completed timely by staff in order for our team to deliver exceptional hospitality and guest experiences.

Tasks include overseeing the daily responsibilities of a front office operations to include checking guests in and out, providing concierge services, responding to guest and owner requests, and coordinating with housekeeping and maintenance staff.

If you enjoy hospitality, are professional, personable, and have supervisory skills, we invite you to join our team.

 

Summary: Coordinates front office activities of hospitality or property management division and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Understand reservation system 

Confers and cooperates with other department heads to ensure coordination of guest and owner services: housekeeping, maintenance, shuttle and personally fulfills required task(s) if the need arises.

 Trains, actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.

Creates an orderly system to ensure each Guest service agents can efficiently and effectively perform the following tasks, and frequently is required to perform these tasks personally:

Answers inquiries pertaining to lodging policies and services.

Advises guests of available activities such as skiing, skating, sleigh-rides, local events and other activities or concierge services as requested.

Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services.

Greets guests and owners.

Maintain a secure key control system to ensure the safety of our guests, owners, and their property.

 

 

For more information please visit our website at resortgroupjobs.com 

Help us welcome our guests to beautiful Steamboat Springs, CO!

The Seasonal Guest Service Agent plays a vital role in delivering impeccable hospitality to our owners and guests. This position is responsible for welcoming & checking guests in and out, providing concierge services, responding to guest and owner requests, and coordinating with housekeeping and maintenance.   

The successful candidate will have outstanding people skills, enjoy hospitality, be skilled in multi-tasking, and present themselves in a
professional manner.   

PERKS AND MORE:

•         Flexible Work Schedules

•         Discounts on Awesome Activities & Events

•         Competitive Pay

•         Professional Work Environment

•         Great Employee Parties!

Requirements:  

Strong customer service skills  

Prior hospitality experience helpful  

Experience working in TRACK software preferred  

Multi-tasking and coordination skills  

  

Must be willing to work weekends, holidays, and evenings.  

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.  

  

Greets, registers, and gives directions to guests/owners.  Issues room key and escort instructions to Bell/Shuttle Driver’s.  

  

Understands Resort’s utilized TRACK software & reservation system to be able to post monetary transactions, check in/ check-out guest, and make walk-in reservations.  

  

Handle multiple phone lines including routing them to other departments.  

  

Serve as the liaison between the guest/owners and the maintenance and housekeeping departments.  

  

Be able to enter work orders, use a two way radio, and a paging system.  

  

Handles administrative duties such as: report compilation, photocopying, retrieving and sorting mail, posting outgoing mail, and delivering messages.  

  

Answers inquiries pertaining to resort services; registration of guests and lodging policies.  

  

Advises guests of available area activities, events, entertainment and provides concierge services as requested.  

  

Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services for front office department.  

  

Maintains a secure key control system to ensure the safety of our guests, owners, and their property.  

  

Provides Shuttle Service as necessary: entails providing safe transportation of guests/owners around town. Loading and unloading luggage and ski equipment, and may involve carrying heavy loads up and down stairs.   

Arranges for special services and equipment.  

Performs other duties as assigned by Director, Manager or other department heads and may be assigned either permanently or temporarily to other Mountain Resorts or Simply Steamboat Front Office Operations, as business needs demand.  

  

Competency:  

To perform the job successfully, an individual should demonstrate the following competencies:  

Analytical - Synthesizes complex or diverse information.  

Design - Generates creative solutions; Demonstrates attention to detail.  

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.  

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.  

Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.  

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.  

Team Work - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.  

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.  

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Inspires respect and trust; Accepts feedback from others; Displays passion and optimism; Mobilizes others to fulfill the vision.  

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.  

Business Acumen - Understands business implications of decisions; Aligns work with strategic goals.  

Cost Consciousness - Conserves organizational resources.  

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.  

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.  

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.  

Strategic Thinking - Understands organization's strengths & weaknesses.  

Adaptability - Adapts to changes in the work environment.  

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.  

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.  

Initiative - Asks for and offers help when needed.  

Innovation - Meets challenges with resourcefulness.  

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.  

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.  

Planning/Organizing - Uses time efficiently.  

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.  

Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.  

Quantity - Completes work in timely manner; Works quickly.  

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.  

  

Qualifications:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  

Education/Experience:  

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.  

  

Language Ability:  

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.  

  

Math Ability:  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.  

  

Reasoning Ability:   

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  

  

Computer Skills:   

To perform this job successfully, an individual should have knowledge of Microsoft Office.  

  

Supervisory Responsibilities:   

This job has no supervisory responsibilities.  

  

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.  

The noise level in the work environment is usually moderate.  

  

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  

The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. 

Come work with our dedicated team at one of our premier properties!

We pride ourselves on managing premier & individual properties while maintaining a supportive team environment. We engage and inspire our employees to exceed expectations through leading by example!  

This position assists the Housekeeping Manager or Director with the oversight and management to ensure cleanliness and high standards in all units. This includes following up on maintenance requests and inspecting each arrival. You will assist with daily task scheduling and mentoring staff. The Housekeeping Supervisor works alongside their crew daily to train and actively clean to meet daily deadlines. During shoulder seasons, the Housekeeping Supervisor may be the primary staff to perform cleans, checks, and deep cleans.  

The successful candidate will have supervisory experience, hospitality housekeeping experience, and will provide that can-do attitude to inspire others to strive for high performance and embrace hard work.  

Bilingual in English and Spanish is preferred but not required.  

Annual pay equivalent to  $47,840-$52,000.

 

PERKS AND MORE: 

• Comprehensive Health Plan (HSA Compatible)  • Health Savings Account (HSA)  • Dental Plan  • Vision Plan  • 401K Retirement plan with Company Match  • Life Insurance  • Paid Time Off  • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Merchant Ski Pass Program  • Competitive Pay  • Professional Work Environment  • Great Employee Parties! 

 

Must maintain a satisfactory driving record and valid driver license in order to comply with our insurance requirements of non-livery drivers.

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.

 

Join the amazing Mountain Resorts maintenance team! 

$26-$30/hour  (Salary equivalence of $54,080 - $62,400 annually)

 

Work in beautiful Steamboat Springs, CO where no day is the same day! You will use your skills and work with a close team of maintenance professionals to help us maintain our properties.

If you are an experienced maintenance manager looking for a job with career growth potential, benefits, & perks, please consider joining our team. We require a varied skill set, including experience in staff oversight, budgets, facility maintenance, computer skills, & basic facility repair/capital project knowledge. 

PERKS AND MORE:

· Comprehensive Medical Plan (HSA Compatible) · Health Savings Account · Dental Plan · Vision Plan · 401K Retirement plan with company match · Life Insurance · Dependent Care Flexible Spending Account · Other Voluntary Benefit options (Accident, Short-Term Disability) · Paid Time Off · Discount Lodging Benefits · Discounts on Awesome Activities, Events & Local Dining · Athletic club/Pool membership discount (Old Town Hot Springs) · Merchant Ski Pass Program · Competitive Pay · Professional Work Environment · Great Employee Parties! 

 

Summary: Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures of buildings and grounds by performing the following duties. 

  

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

Responsible for quality control of work done within zone. 

Responsible for proofing time sheets to ensure data is honest, accurate and turned in promptly. 

Takes initiative to identify future projects and needs. 

Responsible for updates to owner liaisons and directors on projects and major tasks. 

 Maintains HOA building plan archives. 

 Assist with new employee. 

 Assist with new employee recruiting and on-boarding. 

Assist with employee staff discipline and personal record keeping. 

Works to maintain HOA budgets. 

Must demonstrate sufficient mastery of software to be able to teach work order and time keeping to new employees.   

Coordinates purchase of uniforms.   

Maintains automotive records for department.   

Attends and speaks on behalf of the department at HOA and board meeting. 

Enforces safety policies.   

Inspects properties and identifies needed projects.   

Provides updates to HOAs and upper management.   

Oversees Maintenance department.   

Responsible for hiring and training of Maintenance Leads.   

Coordinates with VP of Operations to achieve HOA goals.   

Develops long term goals for department.   

Responsible for department budget.   

Ensures that company policies are being adhered to.   

Promotes a culture of safety.   

Approves PTO request for all maintenance staff.   

Directs workers engaged in cleaning, painting and performing structural repairs to masonry, woodwork, hardware and furnishings of buildings and units.   

Directs workers engaged in ground maintenance activities, such as snow removal, mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.   

Hires quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.   

Assigns, prioritizes and ensures all work orders are satisfactorily completed. Will prioritize work orders in order of importance before assigning to staff, while maintaining the priority of larger, on-going projects.   

Maintain a pleasant and efficient working atmosphere with all staff members through open lines of communications.   

Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.   

Maintains high quality standards for the buildings, grounds and mechanical plants, ensuring that public areas, rental units, buildings and grounds meet first class standards at all times.   

Coordinate a preventative maintenance program to ensure that each property and unit is kept in excellent shape.   

Take property inspections on a regular basis to assure quality of work being completed.   

Implement a system to alert owners and Owner Liaisons/General Managers of potential problems that might arise.    

Build and maintain a working relationship with vendors to achieve optimal service levels in daily and emergency situations   

Requisitions, tracks, & maintain tools, equipment and supplies for department.     

Tracks and maintains sufficient supply inventories for maintenance work orders and unit materials.   

Inspects completed work for conformance to reasonable specifications and standards.   

Studies production schedules and estimates worker hour requirements for completion of work orders (job assignment).   

Interprets company policies to workers, monitors and enforces safety regulations.   

Establishes or adjusts work procedures to meet production schedules, while never sacrificing safety.   

Suggests changes in working conditions and use of equipment to increase efficiency of work crew.   

Analyzes and resolves work problems or assists workers in solving work problems.   

Initiates or suggests plans to motivate workers to achieve work goals. 

  

Maintains time and production records and inputs data into our Work Order Module in TRACK software. Ensures these records are maintained on a daily basis, legible and consistent with work order billing. Work orders shall be organized and include all materials and information necessary for accurate billing. 

Performs activities of workers supervised.   

Must maintain a satisfactory driving record and valid drivers license in order to comply with our insurance requirements of non-livery drivers.   

Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.