- Merchant Ski Pass Program
- Paid Time Off
- Comprehensive Health Plan (HSA-Compatible)
- Dental Plan
- Vision Plan
- 401K Retirement plan with company match
- Life Insurance
- Discount Lodging Benefits
- Discounts on Activities & Events
- Competitive Pay
- Professional Work Environment
- Great Employee Parties!
- Merchant Ski Pass Program
- Paid Time Off
- Comprehensive Health Plan (HSA-Compatible)
- Dental Plan
- Vision Plan
- 401K Retirement plan with company match
- Life Insurance
- Discount Lodging Benefits
- Discounts on Activities & Events
- Competitive Pay
- Professional Work Environment
- Great Employee Parties!
- Merchant Ski Pass Program
- Paid Time Off
- Comprehensive Health Plan (HSA-Compatible)
- Dental Plan
- Vision Plan
- 401K Retirement plan with company match
- Life Insurance
- Discount Lodging Benefits
- Discounts on Activities & Events
- Competitive Pay
- Professional Work Environment
- Great Employee Parties!
- Ensures excellent guest service throughout the department.
- Designs and implements department structure and procedures.
- Recruits and retains a quality, customer-driven workforce.
- Hires quality employees, trains, approves payroll, and actively participates in planning, assigning, and directing work, appraising performance, addressing complaints and resolving problems.
- Develops and implements training procedures to assure development and retention of a quality workforce and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.
- Understands TRACK reservation system to act as back up on an as-needed basis.
- Confers and cooperates with other department heads to ensure coordination of guest and owner services such as housekeeping, maintenance, and shuttle; willingly fulfills required task(s) if the need arises.
- Assures adherence to management company policies and established operating and safety procedures.
- Performs team development to create orderly systems between shuttle teams and front office teams. Greets guests and owners, maintains a secure key control system to ensure the safety of our guests, owners, and their property.
- Manages shuttle fleet and seasonal shuttle staff, including hiring, training, and scheduling. Ensures each shuttle is maintained for safety and cleanliness.
- Directly manage the entire fleet maintenance & repair records, needs, and ensures vehicles are safe & clean at all times.
- Responds to insurance and police inquiries related to all shuttle and bell vehicle accidents, ensures all internal SOP’s are adhered to and completed.
- The Manager must maintain a satisfactory driving record and valid driver’s license in order to comply with our insurance requirements of livery drivers.
- Drives to and from properties in a safe and lawful manner, always mindful of safety and adherence to the rules of the road.
- Communicates across all levels of the organization and companies including Resort Group, Steamboat Association Management, Mountain Resorts, Simply Steamboat, and MR Realty.
- Merchant Ski Pass Program
- Paid Time Off
- Comprehensive Health Plan (HSA-Compatible)
- Dental Plan
- Vision Plan
- 401K Retirement plan with company match
- Life Insurance
- Discount Lodging Benefits
- Discounts on Activities & Events
- Competitive Pay
- Professional Work Environment
- Great Employee Parties!
Senior Accountant
Come join our team of local professionals here in Steamboat Springs, CO!
Our Accounting department is looking to add a Senior Accountant to the team.
Annual Salary $60,320 - $76,960 DOE
PERKS AND MORE
Summary: Provides training and mentoring to accounting team to enter financial data, AR, AP, completes monthly financial processes and produces monthly financial reporting and analyses. Assists Director in establishing procedures and processes to support the overall success of the accounting division.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provides training for accounting department employees and association managers for jobs pertaining to accounting.
Provides leadership to accounting team. In the absence of the Director and HOA Manager, make decisions regarding HOA client and Operation transactions.
Understands GAAP and applies the principals when making decisions on financial transactions and financial statement preparation.
Maintains a portfolio of associations in order to meet critical deadlines and requests.
Review invoices, financials, budgets and other work product created by team members.
Provide direction on workflow to lower-level staff including directing them on posting transactions, deadlines, and priorities acting as lead accountant for the team.
Supervises and participates in the preparation of various financial statements and reports for operational companies
Directs and participates in the installation and maintenance of accounting records to show receipts and expenditures.
Directs and participates in cost analyses and rate studies.
Prepares statements and reports of estimated future costs and revenues.
Approve and produce financials for their portfolio of HOA’s.
Reviews financial statements with management personnel
Review and process AP, AR, journal entries, and financial statement reconciliation. Completes general ledger reconciliations, producing variance analyses against budgets, cash flow forecasting, reporting and preparing reports for management and external parties.
Review financials and perform EOM audits of all Balance Sheet accounts (internal audit of books to ensure accuracy and performance of accounting department).
Review ACH files for accuracy and upload to the various banking institutions. Process transfer request to maintain minimum balance and liquidity requirements.
Proactively seeks ways to keep Association Managers informed on the owners’ statements and on HOA’s financial, banking, collections, and/or lien processes or status.
Review and signs estoppels for real estate transaction. Maintain ownership information including setting up new owner, inactivating old owners, processing new owner accounts for special assessments.
Review and prepare budget shells and enter approved budgets into system.
Participates in HOA meetings, as the financial representative, in event there are questions related to the financials or capital accounts as assigned
Coordinates preparation of external audit materials and external financial reporting.
Review and prepares monthly/quarterly owner statements. Works with manager for monthly collection letters as necessary.
Review and produce annual 1099 tax filings and assist with tax prep as assigned.
Assists with related special projects, as required.
Back up all accounting duties as needed for time off or heavy volume.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions, Uses equipment and materials properly.
Operations Manager
The Chateau Chamonix, a beautiful slope-side property, has a unique opportunity for an Operations Manager.
Salary $55,000-$62,000 annually.
PERKS AND MORE
Summary: The Operations Manager is located on-site to oversee the daily operations, the rental operations and assist the General Manager with the association management functions for commercial, resort, or residential homeowner association properties. This position will be located at Chateau Chamonix.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Hires quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.
Responsible for the day-to-day operations of the guest service, housekeeping and maintenance departments as it relates to the rental operations of the company and adheres to the service standards set by the General Manager.
Oversees the setup, management, organization, staff hiring, training and scheduling of operations staff. Assist with initial training and orientation for new staff, as well as ongoing training.
Oversee process and procedures to ensure the safety of employees, homeowners and guests on or around company’s properties.
Continuously pursues proactive ways to keep the General Manager informed and aware of matters pertaining to staff, owners, guests, and the property.
Maintains regular office hours on-site to provide oversight of staff, troubleshoot guest service issues, and to enable proper owner service and communications.
Ensures that all common areas are in acceptable condition, directs cleaning or repairs necessary with housekeeping or maintenance staff, suggests improvements to Board for future capital reserve projects to be presented at association board meetings.
Provides support to the General Manager with project management for upkeep maintenance, alterations, and capital improvement projects through the following: arranges necessary contractors, monitors and reports on progress, addresses problems in quality or safety, inspects project for final release, coordinates with appropriate departments.
Assists with contracts for services of, security, maintenance, and grounds keeping personnel and onsite caretaking personnel if required.
Assists General Manager with accounting functions, preparation of budgets, validates postings against budgetary line items, and financial statement preparation, including personal review of all work orders for accuracy and variances that may need adjustment.
Responsible for the housekeeping maintenance and guest services / front desk budget in conjunction with each department as it relates to the needs of the business.
Assists with the coding of all operations related invoices to general ledger accounts.
Report and monitor completion of repairs in individual units. Communicate with the maintenance department regarding the status of a repair and keep the owner and reservations team (if applicable) informed throughout the process.
Assist the General Manager in preparation of Association meetings.
Assist in updating and maintaining association records regarding, reports, minutes, declarations, articles of incorporation, by-laws, and rules and regulations.
Assist with educating owners about the declarations, articles of incorporation, by-laws, and rules and regulations of their particular property.
Enforcement of Rules & Regulations.
Monitor and stay informed regarding the operations and current issues of the associations.
Under the direction of the General Manager, assists in pursuing proactive ways to keep associations informed and aware of matters pertaining to their investment.
Works to ensure that the services provided meet our first-class standards.
Must maintain a good driving record to the satisfaction of our insurance company, to drive for company business.
Director of Front Desk
We have a unique opportunity for a Director of Front Office! Work with a dedicated group of locals in beautiful Steamboat Springs, CO!
Annual Salary $64,000-75,000 DOE w/ a minimum of 40-45 hrs/wk
PERKS AND MORE
Summary: Responsible to develop and maintain excellent guest service in the areas of front desk, bell service, and shuttle operations. Oversees all front office and shuttle department activities at the main front desk and centralized shuttle operations. Sets policy, reviews procedures, designs and implements systems for coordination and communication with other key departments for guest / owner needs. Develops radio protocols, driver protocols, implements training procedures, hires and disciplines staff, and directly oversees the Front Office Manager. Reviews front office schedules and approves staffing needs. Develops and adheres to departmental budgets and monitors labor and department costs and charges. Assists executive team with shuttle contract negotiations, oversight of legal compliance, and reviews vendor & shuttle invoices. Performs fleet management processes related to leased & owned vehicles repairs, maintenance, filing insurance claims in event of damage/ accidents. Holds independent decision authority for guest & owner refunds and coordinates vendor access.
Performs the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
This position will be based at the main check-in facility on the Resort Group campus. The Director of Front Office must be able to work all hours including weekends and holidays with varying shift schedules and have a working knowledge of Microsoft Office and Property Management Systems.
Maintenance Positions
Come work with an amazing team in beautiful Steamboat Springs, CO!
Now hiring skilled people for Full-Time Year-Round and Part-Time Maintenance Positions!
Set of Maintenance positions includes responsibilities that range from Grounds to Maintenance Supervisor.
Pay starts at $19/hr with potential of up to $28.00/hr depending on experience and skillset. Hourly pay equivalent to $39,520-$58,240 annually.
All skill levels in landscaping, grounds, carpentry, plumbing, and limited electrical knowledge are encouraged to apply. Valid driver's license or Pool/Spa maintenance knowledge/certification a plus!
PERKS AND MORE
(PTO, Medical, D/V, 401k, and Life Insurance reserved for FTYR employees)
Accounting Clerk
Fast-paced, dynamic and multi-faceted accounting department seeks an Accounting Clerk who is a team player, reliable, has good analytical skills, and is successful working independently. We strive to be the Employer of Choice within our valley.
$22.00 - $26/Hour
Summary: Records payments, invoices, and billing to accounts, maintains AP/AR records and supports accounting divisions.
Essential Duties and Responsibilities include the following. Duties may vary by division; other duties may be assigned.
Processes checks by entering information daily into accounting system, balances entries and ensures proper bank deposits are completed.
Processes timesheets, invoices, owner bills, and other AR and AP transactions by following departmental processes and procedures to ensure authorization, coding, and recording of such transactions are completed timely in order to support other essential accounting functions.
Collects and distributes daily mail.
Answers phones and direct inquiries to necessary staff.
Assists in both internal and external inquiries into invoice payments, receivables, expenditures, and other accounting transactions.
Runs errands daily – drop off mail, go to Courthouse to record documents, take deposits to banks and other errands as needed.
Updates monthly and quarterly recurring charges and other accounting controls in the system when directed to do so by Accountants, Controllers, Director of Accounting, HOA Manager, or direct supervisor.
Reconcile bank statements as assigned.
Filing of all paid invoices, deposits, journal entries, bank statements, and annual upkeep of files.
Assists with related special projects, as required.
Front Desk Supervisor
Looking for a career in beautiful Steamboat Springs, CO and have supervisory experience in hospitality? We are now accepting applications for one of our premier front desks!
$21-23/hr DOE
PERKS FOR YEAR ROUND FULL TIME EMPLOYEES:
• Merchant Ski Pass Program • Comprehensive Health & Dental Plan • 401K Savings Plan with company match • Life Insurance • Paid Time Off • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Competitive Pay • Professional Work Environment • Great Employee Parties!
We are seeking a Year Round/Full Time Guest Service Supervisor to provide support in training and shift supervising Guest Service Agents at our core front desk. This position is responsible for ensuring processes and procedures in front office operations are being upheld and completed timely by staff in order for our team to deliver exceptional hospitality and guest experiences.
Tasks include overseeing the daily responsibilities of a front office operations to include checking guests in and out, providing concierge services, responding to guest and owner requests, and coordinating with housekeeping and maintenance staff.
If you enjoy hospitality, are professional, personable, and have supervisory skills, we invite you to join our team.
Summary: Coordinates front office activities of hospitality or property management division and resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Understand reservation system
Confers and cooperates with other department heads to ensure coordination of guest and owner services: housekeeping, maintenance, shuttle and personally fulfills required task(s) if the need arises.
Trains, actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.
Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.
Creates an orderly system to ensure each Guest service agents can efficiently and effectively perform the following tasks, and frequently is required to perform these tasks personally:
Answers inquiries pertaining to lodging policies and services.
Advises guests of available activities such as skiing, skating, sleigh-rides, local events and other activities or concierge services as requested.
Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services.
Greets guests and owners.
Maintain a secure key control system to ensure the safety of our guests, owners, and their property.
Housekeeping Supervisor
Come work with our dedicated team at one of our premier properties!
We pride ourselves on managing premier & individual properties while maintaining a supportive team environment. We engage and inspire our employees to exceed expectations through leading by example!
This position assists the Housekeeping Manager or Director with the oversight and management to ensure cleanliness and high standards in all units. This includes following up on maintenance requests and inspecting each arrival. You will assist with daily task scheduling and mentoring staff. The Housekeeping Supervisor works alongside their crew daily to train and actively clean to meet daily deadlines. During shoulder seasons, the Housekeeping Supervisor may be the primary staff to perform cleans, checks, and deep cleans.
The successful candidate will have supervisory experience, hospitality housekeeping experience, and will provide that can-do attitude to inspire others to strive for high performance and embrace hard work.
Bilingual in English and Spanish is preferred but not required.
Annual pay equivalent to $47,840-$52,000.
PERKS AND MORE:
• Comprehensive Health Plan (HSA Compatible) • Health Savings Account (HSA) • Dental Plan • Vision Plan • 401K Retirement plan with Company Match • Life Insurance • Paid Time Off • Discount Lodging Benefits • Discounts on Awesome Activities & Events • Merchant Ski Pass Program • Competitive Pay • Professional Work Environment • Great Employee Parties!
Summary: Directs staff responsible for cleaning private condominiums and homes in the hospitality division. Checks housekeepers work to ensure quality meets impeccable standards. For specific information on performance protocols, please refer to the Policies and Procedures manual for the housekeeping department. The housekeeping supervisor performs the duties as follows:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.
Works with and reports to Housekeeping Management.
Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems. Assures adherence to management company policies and established operating and safety procedures.
Ensures each housekeeper’s daily schedule will be met and assists with actual cleaning as needed.
Drives housekeeping team to and from properties.
Delivers needed supplies to housekeepers and properties throughout day as necessary. Performs as needed common area cleaning and supervision of common area cleaning. Re-schedules or re-adjusts team workload between team members, as necessary daily. Sorts, counts, folds, marks, carries linens and towels.
Monitors inventory and supplies in and around various properties.
Ensures team responds to guest and/or owner requests professionally and greets guests and owners when met on property. Maintains professional and personable presence around guests and owners.
Ensures proper working order of cleaning equipment (vacuum bag replacement, etc).
Maintains a secure key control system to ensure the safety of our guests, owners, and their property.
Conducts deep cleans, performs unit inventory and maintenance needs evaluations.
Must maintain a satisfactory driving record and valid driver license in order to comply with our insurance requirements of non-livery drivers.
Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.
Maintenance Manager
Join the amazing Mountain Resorts maintenance team!
$26-$30/hour (Salary equivalence of $54,080 - $62,400 annually)
Work in beautiful Steamboat Springs, CO where no day is the same day! You will use your skills and work with a close team of maintenance professionals to help us maintain our properties.
If you are an experienced maintenance manager looking for a job with career growth potential, benefits, & perks, please consider joining our team. We require a varied skill set, including experience in staff oversight, budgets, facility maintenance, computer skills, & basic facility repair/capital project knowledge.
PERKS AND MORE:
· Comprehensive Medical Plan (HSA Compatible) · Health Savings Account · Dental Plan · Vision Plan · 401K Retirement plan with company match · Life Insurance · Dependent Care Flexible Spending Account · Other Voluntary Benefit options (Accident, Short-Term Disability) · Paid Time Off · Discount Lodging Benefits · Discounts on Awesome Activities, Events & Local Dining · Athletic club/Pool membership discount (Old Town Hot Springs) · Merchant Ski Pass Program · Competitive Pay · Professional Work Environment · Great Employee Parties!
Summary: Supervises and coordinates activities of workers engaged in maintaining and repairing physical structures of buildings and grounds by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for quality control of work done within zone.
Responsible for proofing time sheets to ensure data is honest, accurate and turned in promptly.
Takes initiative to identify future projects and needs.
Responsible for updates to owner liaisons and directors on projects and major tasks.
Maintains HOA building plan archives.
Assist with new employee.
Assist with new employee recruiting and on-boarding.
Assist with employee staff discipline and personal record keeping.
Works to maintain HOA budgets.
Must demonstrate sufficient mastery of software to be able to teach work order and time keeping to new employees.
Coordinates purchase of uniforms.
Maintains automotive records for department.
Attends and speaks on behalf of the department at HOA and board meeting.
Enforces safety policies.
Inspects properties and identifies needed projects.
Provides updates to HOAs and upper management.
Oversees Maintenance department.
Responsible for hiring and training of Maintenance Leads.
Coordinates with VP of Operations to achieve HOA goals.
Develops long term goals for department.
Responsible for department budget.
Ensures that company policies are being adhered to.
Promotes a culture of safety.
Approves PTO request for all maintenance staff.
Directs workers engaged in cleaning, painting and performing structural repairs to masonry, woodwork, hardware and furnishings of buildings and units.
Directs workers engaged in ground maintenance activities, such as snow removal, mowing lawns, trimming hedges, removing weeds, and raking and disposing of leaves and refuse.
Hires quality employees, trains, and actively participates in planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
Assigns, prioritizes and ensures all work orders are satisfactorily completed. Will prioritize work orders in order of importance before assigning to staff, while maintaining the priority of larger, on-going projects.
Maintain a pleasant and efficient working atmosphere with all staff members through open lines of communications.
Develops and implements training procedures to assure development and retention of a quality work force, and to ensure health and safety protocols are followed by all staff. This includes initial training and orientation for new staff, as well as ongoing training for experienced staff.
Maintains high quality standards for the buildings, grounds and mechanical plants, ensuring that public areas, rental units, buildings and grounds meet first class standards at all times.
Coordinate a preventative maintenance program to ensure that each property and unit is kept in excellent shape.
Take property inspections on a regular basis to assure quality of work being completed.
Implement a system to alert owners and Owner Liaisons/General Managers of potential problems that might arise.
Build and maintain a working relationship with vendors to achieve optimal service levels in daily and emergency situations
Requisitions, tracks, & maintain tools, equipment and supplies for department.
Tracks and maintains sufficient supply inventories for maintenance work orders and unit materials.
Inspects completed work for conformance to reasonable specifications and standards.
Studies production schedules and estimates worker hour requirements for completion of work orders (job assignment).
Interprets company policies to workers, monitors and enforces safety regulations.
Establishes or adjusts work procedures to meet production schedules, while never sacrificing safety.
Suggests changes in working conditions and use of equipment to increase efficiency of work crew.
Analyzes and resolves work problems or assists workers in solving work problems.
Initiates or suggests plans to motivate workers to achieve work goals.
Maintains time and production records and inputs data into our Work Order Module in TRACK software. Ensures these records are maintained on a daily basis, legible and consistent with work order billing. Work orders shall be organized and include all materials and information necessary for accurate billing.
Performs activities of workers supervised.
Must maintain a satisfactory driving record and valid drivers license in order to comply with our insurance requirements of non-livery drivers.
Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.
Shuttle Driver
$21-22/Hourly DOE + Tips
Pay dependent on experience and shift.
Come join a fun crew and take this opportunity to meet and converse with new people each and every day from around the world. You will enjoy competitive pay, professional work environment, and more!
You will work with our guest services division in providing exceptional hospitality to our guests and owners. This position is key in delivering a pleasant vacation experience to visitors by being professional, courteous, and helpful while providing transportation around the Steamboat Springs area during their stay.
The shuttle driver is responsible for the safe transportation of guests/owners to and from the mountain as well as around town. Coordinating and communicating with the front desk and other drivers is essential for the function and effectiveness of this job, good English skills are required for this task. The successful candidate will have a main focus on safety as well as excellent customer service skills.
PERKS AND MORE:
* On-The Job Training
* Opportunity for Tips
* Flexible Work Schedules
* Use of company vehicles
* Discount Lodging Benefits
* Competitive Pay!
* Rewarding Work Environment
Requirements:
Minimum of 25 years of age
Valid Driver's License with Good Driving Record .
Maintaining Good Driving Record Requirement for Continued Employment
Hospitable Personality
Excellent Customer Service Skills
Good English Speaking Skills
Summary: Drives shuttles to transport owners and guests by performing the following duties in a courteous, helpful and professional manner:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Drives shuttle vehicles in a safe manner to transport guests &owners to/from individual properties or central check-in area to ski area, downtown, or other local attractions during their stay.
Assists guest with loading / unloading of skis, luggage or other personal items.
Assists disabled / elderly passengers into and out of vehicle.
Operates radio or similar device to communicate with Dispatcher, front desk and other shuttles driver, to receive instructions, report schedule, disruption of service, or accidents.
Delivers customer service by being Professional, courteous, helpful, and informative.
Strives to continuously maintain basic knowledge of local events, local attractions, dining establishments, and other local areas of interest.
Answers inquiries pertaining to resort services; registration of guests; shopping, dining, entertainment, and travel directions.
Promptly reports any accident to direct supervisor and follows the specified accident procedures.
Cleans and services vehicle with fuel, lubricants, and accessories.
Reports any unsafe conditions of vehicle, tires, or other areas of the workplace.
Please visit our website for more details and to apply: www.ResortGroupJobs.com
How to Apply
Please apply online; every applicant receives an answer. If you don't hear from us within 1 week of applying, something's wrong! Let us know - see "contact us".
Contact Info
- RESORT GROUP HR
- work@resortgroup.com
- (970) 875-2864
- www.resortgroupjobs.com
