Aerial Guide

Sheet'ka Treetop Adventures

The Sheet’ka Treetop Adventures is an inclusive community of people working together in the outdoors using “Aerial Adventure” as a tool for fun, growth and change. As a part of the NW Adventures family of adventure companies, co-owners Erik and Jennifer Marter (alongside many others) have launched adventure companies that invite each guest to enjoy the natural environment, engage in new challenges and make memories with friends and loved ones.

We are looking for Aerial Adventure Tour Guide(s) for our new Challenge Course in Sitka Alaska. Please join our spectacular Operations Manager in our inaugural season as we welcome local customers and tour groups to our Treetop Adventure!

Job Details:

As an Aerial Adventure Tour Guide, you will be responsible for delivering physically and emotionally engaging adventure tours on our challenge course while demonstrating excellent customer service by acting with a “guest comes first” attitude. Guides connect and respond to the needs of guests while following all operational policies and procedures to minimize risk and ensure quality program delivery in a manner consistent with Sheet’ka Treetop Adventures policies and values.

Responsibilities Include:

• Co-lead adventure tours on the aerial adventure course, provide an interactive and enjoyable experience for guests; be comfortable leading groups ranging in age from children to older adults.
• Properly fit, train, and monitor guests in the use of all personal protective equipment.
• Create a fun and safe work environment. Set the mood of the company and guest experience by reflecting a positive enthusiastic tone.
• Effectively lead guest activities to ensure an engaging, informative and inspiring experience.
• Conduct and initiate pleasant and knowledgeable conversation about the course and tour and participate fully in the guest’s orientation and equipment setup.
• Complete daily opening and closing of the program and support areas.
• Other duties as assigned by supervisor.

Job Requirements: 

• Previous experience in a customer service role preferred.
• Previous experience with ropes/challenge courses or other outdoor recreation activities preferred.
• CPR and First Aid certification required. (Will provide if you don’t have it!)
• Pleasant, enthusiastic, and fun demeanor.
• Interest in providing the best guest experience possible.
• Ability to learn new skills quickly.
• Able to give clear, concise instructions to groups of people regarding rules, equipment usage and safety concerns.
• Willingness and ability to work with a variety of age groups and backgrounds.
• You need to be legally able to work in the United States and pass a background investigation.
• The work environment of the job requires employees to work both outside in heat/cold, wet/humid, and dry/arid conditions.
• Some of the job will occur at heights exceeding 50 feet.
• Requires sitting, standing, squatting, stooping, twisting, and the ability to lift/carry 40+ lbs. Requires the ability to work in a physically strenuous environment.
• After training, employee must be able to rescue a 250lb person from up to 100 feet above the ground using a variety of rescue techniques.

Statement of Culture and Equal Opportunity

We at NW Adventures and Sheet'ka Treetop Adventures work hard and play hard. We feel fortunate that we are able to offer an unparalleled outdoor experience to our customers through a fun, safe and supported journey through the trees. We seek to support our employees by committing to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.