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Current Job dates:

Currently recruiting for the season that runs from October 1st, 2024 to April 14th, 2025.

F&B - Whistlestop Café

Quick Service Attendant

$12.00 / hour + tips

Taos Ski Valley

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

At our on-mountain restaurant, The Whistlestop, Quick Service Attendants are responsible for providing guests with prepared food items, beverages, and general knowledge of the mountain and resort operations. You will rotate between roles of a cashier (engaging with customers, taking accurate orders, collecting and processing payments) and busser (clearing and sanitizing tables), as well as light food preparation.

Essential Job Responsibilities:

Operate a high-volume point-of-sale register.
Follow checklists and other guidelines for opening and closing duties.
Have a comprehensive understanding of and practice responsible alcohol service.
Greet all customers pleasantly and provide simple directions within and around the resort and mountain.
Provide recommendations and answer questions about food and drink items, including allergen and dietary information.
Daily set-up and breakdown of service area.
Conduct regular check-ins with guests to ensure food, beverage, and experience quality.
Demonstrate experience in handling complaints and resolving grievances to ensure guest satisfaction.
Develop a working knowledge of food and beverage operations.
Participate in supply procurement from the Resort Center, load into Snow Cat, and assist with delivery to the restaurant.
Communicate product and supply needs to the restaurant manager.
Arrange chairs and picnic tables on the restaurant snowfront, storm stacking when heavy snowfall is expected.
Participate in shoveling snow after heavy snowfall.
Miscellaneous tasks such as: assisting with unloading supplies, emptying trash & recycling cans, restocking food and beverage items, sweeping, vacuuming, and mopping floors, etc.
Maintain a clean and neat workspace, and guest space, and ensure that the operation runs in a smooth and orderly fashion.
Perform additional responsibilities, although not detailed, as requested by F&B Managers or Supervisors at any time.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Personal Skills:

Must have a strong attention to detail.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.

Qualifications/Knowledge:

Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.
Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
This position requires skiing or snowboarding as the sole mode of travel to the restaurant. Must be able to demonstrate sufficient skiing or snowboarding to be qualified.
Experience working in a fast-paced restaurant environment is preferred.
Experience in using Square Point of Sale is preferred.
Is self-motivated and capable of working diligently without constant supervision.
Ability to communicate clearly and effectively with co-workers and guests.
Ability to work a flexible schedule including mornings, weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Will often lift and carry 25 pounds but up to 50 pounds. 80-100% of the time will be spent standing, walking, reaching, talking, and hearing. 25-50% of the time may be spent being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check:

Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes

Hospitality

Bell/Valet

$18.50 / hour

Taos Ski Valley

Bell and Valet welcome all guests promptly with a positive, friendly, and helpful attitude to provide a great first impression. Bell and Valet are responsible for unloading luggage and equipment from guest vehicles/shuttle, delivering or storing luggage, and storing all equipment (skis, bikes, etc.) as well as transporting guest vehicles safely to and from the appropriate parking areas, as assigned. Bell and Valet escort guests with luggage to their rooms, pointing out hotel facilities and explaining features of the accommodations. Bell and Valet will provide transportation for guests using a company vehicle, and will also valet guest vehicles, therefore a driver's license and impeccable driving record are required. Bell and Valet perform room deliveries upon request and also respond to other guest requests and concerns. Must possess great guest service and problem-solving skills. Upon departure, Bell and Valet collect luggage and escort guests to their vehicle, loading all equipment and luggage into the guest's vehicle. You possess an adventurous, open-hearted, and upbeat demeanor and strive to build and maintain lasting relationships with both internal and external guests. You thrive in a fast-paced environment and embrace new challenges daily as well as seek opportunities to expand your skillset and knowledge base.

Essential Job Responsibilities:

Follow policy and procedure, conduct oneself with safety in mind, creating and maintain a safe environment for oneself, guests, and fellow associates
Maintains presence at job post, at the ready for any guest arriving, departing, or in need.
Escorts guests to their rooms and delivers arriving baggage if requested by guests.
Moves departing luggage promptly.
Stores baggage for late departures and early arrivals, ensuring it is properly identified.
Keeps the hotel lobby and entrance clean.
Offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions
Transports hotel guests as requested
Valet guest vehicles safely to and from the appropriate parking areas and assign parking permits to hotel guests.
Cleans and keeps in good working order the company vehicle used for guest transportation
Explain features of the room such as the operation of technology and fire and emergency information.
Works closely with the Hausmeister Team to ensure guest requests are fulfilled.
Performs room deliveries in a timely and professional manner
Reliable attendance on all scheduled workdays
Other duties as assigned.
Ski Valet – work on a rotating schedule as a ski valet
Ski Valets are responsible for unloading ski/snowboard equipment from guest bell carts and storing all equipment (skis, boots, etc.), as well as any other items needed to go out on the mountain.

Personal Skills:

Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.
Friendly and outgoing with a desire to connect with guests.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.
Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

Ability to drive both automatic and manual transmission vehicles
Possess a valid driver’s license and successfully pass an MVR check
Prior hospitality experience preferred
Fluent English Skills
Must be able to lift up to 75 lbs on occasion
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

Frequently lifting up to 50 pounds and occasionally lifting up to 75 pounds. Standing and outdoors 50-60% of the time. Frequent walking, reaching, and bending. This position will require individuals to be out in winter conditions 20-30% of the time.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving, or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes
Is an MVR required for this position: Yes

F&B - Tenderfoot Katies

Café Attendant

Taos Ski Valley

This job description is intended to be a broad description of duties. You will be expected to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Café attendants ensure guests have all the items needed to enjoy their meal and facilitate an efficient dining experience. Main tasks include completing food and drink orders at the point of sale, welcoming and educating guests, managing the waste management stations to our B-Corp specifications, cleaning the dining area, and restocking products. A friendly attitude and excellent communication skills are required for this position’s success, all while adhering to the pressures of a fast-paced environment.

Essential Job Responsibilities:

Greet guests pleasantly and with courtesy and provide simple directions around the resort.
Complete guest transactions in a welcoming, attentive, and efficient manner.
Maintain waste management stations to our B-corp standards.
Develop a working knowledge of food and beverage operations.
Awareness of safety and security policies and procedures as they relate to self, guests, co-workers, and property. We provide training and guidelines to adhere to these practices that can keep you healthy and safe, including our coworkers and guests.
Bus tables, vacuum, sweep, and mop floors as necessary
Help unload supplies, shovel snow, clean windows and water fountains, empty trash cans, and restock food and beverage items.
Willingly and diligently assist in maintaining the orderliness and tidiness of our outdoor spaces. Requires a tolerance for cold early mornings.
Maintain a clean and neat workspace, and guest space, and help ensure that the operation runs in a smooth and orderly fashion.
Wipe down surfaces such as food counters, shelves, walls, doors, tables, and chairs, and clean up any spilled food or drink.
Maintain order in the food service area by arranging tables and chairs in a way that allows for easy movement within the establishment.
Reliable attendance on all scheduled workdays.
Perform additional responsibilities as requested by the Managers/Supervisors.

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
Provide a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.
Must have a strong attention to detail.

Qualifications & Knowledge:

Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.

Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position will require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. May require working alone or with others depending on the day’s business.

Physical Demands of Position Include:

Will often lift up to 25 pounds; occasionally team lift up to 50 pounds. 80-100% of the time will be spent standing, shoveling, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing and being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check:

Positions dealing with children, of safety sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes

F&B

F&B Steward & Driver

Taos Ski Valley

The essential duty of the Food & Beverage Steward & Driver is to assist in ensuring that The Bavarian Restaurant is prepared for daily operation, including operating a vehicle to transport staff to and from the base area to the restaurant. Snow removal and equipment setup & breakdown daily is the name of the game.

Essential Job Responsibilities:

Staff Shuttle
- Responsible for ensuring that all team members have shuttle support or alternative transportation from the base area to the Bavarian Restaurant.
- Provide a minimum of two timely morning pickups that coincide with TSV staff shuttle arrival times.
- Attentive and professional group communication regarding coordination or delays resulting from weather or mechanical issues.
- Provide a minimum of one evening shuttle to the resort base area in coordination with TSV staff shuttle departures.
- Provide additional transportation support as requested by Supervisor.
- Responsible for vehicle safety and maintenance, in coordination with TSV Vehicle Maintenance Department.
Daily snow removal and safety assurance
- Work Areas – ensure all work surfaces are free of snow, including rear deck, staff entrances, stairs, ramps, and pathways to food and dry goods storage areas.
- Guest Areas –ensures snow and ice removal from all tables and seating, front deck, and pathways to areas of guest service.
- Maintenance of snow removal equipment (snowblowers, shovels, ice breakers).
- Coordinates snow removal with Base Area Maintenance Team and Bavarian Team members to complete before opening to the public.
Daily mid-day tasks to assist with Bavarian and Phoenix operations
- Light Kitchen Prep – assisting Bavarian chef with miscellaneous tasks.
- Organizing and Stocking inventory at the Bavarian.
- Daily indoor sweep of Phoenix dinning room – Remove trash, wipe down tables and surfaces, vacuum.
- Bus and wipe down tables at the Bavarian.
- Assist with runs to and from base of both staff and goods midday when needed.
Requires early and autonomous arrival, and ability to assess time needed to accomplish above tasks, dependent on anticipated and actual weather conditions. Examples – Vehicle warm-up and readiness by first shuttle or deck cleared of snow by 11AM restaurant opening.
Daily set-up and breakdown of deck and Bavarian beer garden equipment, including stacking of deck furniture in anticipation of snow.
Ancillary snow removal at the Phoenix deck, when requested.
Reliable attendance on all scheduled workdays, including early morning arrival on storm days.
Ability to work a flexible schedule including weekends, holidays, and evenings.
Other duties as assigned.

Personal Skills:

Ability to work autonomously and with pride.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Must possess a valid Drivers License, be at least 19 years old, and have at least 3 years of driving experience.
Ability to drive in any weather conditions, including snow and ice.
Ability to communicate in a positive and productive manner while completing duties.
Ability to work outdoors in varying weather conditions, including cold temperatures, wind, harsh sun, ice and snow, and even rain.
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:

This position will be 100% outdoors and will require the job to be performed regardless of the conditions. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions.

Physical Demands of Position Include:

Will often lift or team lift up to 100 pounds, 90% of the time spent standing, walking, climbing, and occasionally sitting less than 10% of the time.

Background Check:

Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving, or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: No
Is an MVR required for this position: Yes

Marketing

Marketing Specialist

$55,000.00 - $65,000.00 / year

Taos Ski Valley

Taos Ski Valley is seeking a dynamic Marketing Specialist to craft compelling stories and drive engagement for a world-class destination where the Rockies meet the high desert, offering an unforgettable mountain experience year-round. The Marketing Specialist will support the Marketing Manager in developing and managing strategic business initiatives, supporting content creation and creative production, and tracking performance metrics. This role offers the opportunity to support both strategic marketing initiatives and creative production with room to grow and develop across various areas of the marketing team.

To excel in this role, the ideal candidate will possess strong communication, writing, and analytical skills, along with a keen attention to detail and a passion for the outdoor industry. We are seeking someone eager to grow and develop their skills.

This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization’s policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

Craft compelling copy and marketing assets for email, social media, app messaging, and website content that aligns with brand messaging and drives behavior.
Coordinate creative production processes, ensuring timely delivery of assets and assisting in logistics, working closely with the Visual Brand Manager and key creative production stakeholders.
Maintain department status documents to track project progress, timelines, and key deliverables.
Analyze data to inform marketing decisions, suggest test and learn strategies, and optimize engagement to drive performance.
Support the development and execution of marketing strategies and campaigns to increase brand awareness and market penetration.
Collaborate cross-functionally across different departments and agencies to support business initiatives.
Utilize various tools and platforms to manage projects and execute marketing campaigns; previous experience with Acoustic, Monday, Inntopia Marketing Cloud, Mohara, and/or Alpine Media Technologies a plus.
Stay up to date on marketing best practices, privacy compliance, and industry trends and standards to ensure best-in-class marketing execution.

Personal Skills:

Strong writing and communication skills
Lead with a data-driven mindset
Highly organized and detail-oriented
Creative and critical thinker/problem solvers
Must be flexible, adaptable, and possess the ability to multi-task
Passion for the outdoor industry
Collaborative with a positive attitude; willing & excited to jump in and be proactive
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose and Values

Qualifications/Knowledge:

Bachelor’s Degree in marketing, communications, journalism, or a related field or equivalent job experience
Previous experience and/or certifications with digital platforms and tools to execute marketing activation
Intermediate to advanced skier a plus
Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment:
Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holidays and Peak days. TSVI is in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:
Candidate must be able to work at a computer for long periods of time, and commute to and from the office. Must be able to lift up to 25lbs. This job may require sitting, standing, walking, and skiing/snowboarding. Intermediate to advanced skiers/riders are preferred.

Background Check:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check.

Is a Background Check required for this position: Yes
Is an MVR required for this position: Yes

Rental/Retail - Eis Haus

Lead Rental Technician

Taos Ski Valley

The Ice Haus Lead Rental Technician will ensure Taos Ski Valley Inc.’s newest attraction is professionally operated, perfectly organized and fun for all. With an automated skate tuning machine in-house Rental Technicians will have the best tools to maintain the rental skate inventory. Operated by Resort Services, the Ice Haus Lead Rental Technician will train and work with staff from all Resort Services operations including Taos Sports, Kachina Sports, Confluence, Lost & Found and Seasonal Lockers. Qualified candidates may be provided advanced training for Ice Rink maintenance.

A Taos Ski Valley veteran of 2 seasons or more, the Rental Lead will assist with training of and guidance for new staff. Leading by example the Rental Lead will greet guests, maintain a welcoming environment, promote Taos Ski Valley, Inc. and answer guest questions. Well versed in Taos Sports rental and retail inventory, you will be able to direct guests to items that meet their needs. We strive for every guest interaction to have a personal touch and to make the guest feel more welcome. The Rental Lead is a dynamic, outgoing person that can spread the stoke of Taos Ski Valley, Inc through every guest interaction.

Essential Job Responsibilities:

Follows established procedures and instructions for the operation of all tools and equipment.
Demonstrates awareness of the Rental/Repair Shop’s safety and security practices as they affect him/herself, fellow employees as well as guests.
Assist and greet guests in the storage and retrieval of snow sports equipment.
Assist guests in taking ski and snowboard boots on and off.
Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; is tolerant of the diversity of personalities experienced with co-workers and guests; makes the rental experience for TSV guests a positive one.
Has high personal job motivation from the beginning of the season that carries through to the end.
Establishes and maintains productive work relationships with co-workers, other TSV staff, Supervisors, and Management.
Consciously engage in a workplace culture that is consistent with our B-Corp Ethos
Enthusiastically approaches all aspects of the job outlined in this job description and other tasks asked to endeavor. Is eager to perform assigned tasks self-confidently and without detailed instructions.
Does his/her part to create a pleasant shop atmosphere and displays a ready smile and is a team worker.
Handles busy/high-pressure situations with tact and good judgment.
Recognizes situations within his/her sphere of responsibility and is quick to act to solve them.
Maintains a professional yet appropriate appearance and attire for the Repair Shop and Taos Ski Valley as described in the Employee Handbook.
Reliable attendance on all scheduled workdays
Other duties as assigned

Personal Skills:

Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; is tolerant of the diversity of personalities experienced with co-workers and guests; makes a positive experience for TSV guests.
Has high personal job motivation from the beginning of the season that carries through to the end.
Accepts and benefits from constructive criticism.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to accept criticism and opportunities gracefully and humbly for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing

Qualifications/Knowledge:

Must be at least 21 years of age or older and must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.
2 Seasons experience Taos Ski Valley, Inc. Rentals or related required.
Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment.
Demonstrates experience in appropriately handling complaints and resolving grievances to ensure guest satisfaction.
Ability to arrive at work at the scheduled time and stay until the scheduled end time.
Ability to review financial information for accuracy and identify problem areas.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting to 50 pounds and occasionally lifting up to 75 pounds. Standing, walking, talking, and hearing 100% of the time. Sitting, reaching, bending, climbing 30-50% of the time. Outdoors 50% of the time.

Background Check:

Snowsports

Snowsports Instructor Apprentice

Taos Ski Valley

Serves as an apprentice to a professional instructor, and representative of Taos. This position works as a member of a team dedicated to creating the best possible environment for taking and teaching lessons. Shares our traditions of stewardship and inclusiveness. Inspires deep connections with our mountains and helps Create lifelong snowsports enthusiasts.

Essential Job Responsibilities:

Must be able to assist instructors with coaching, teaching, and guiding guests that have a variety of range, including age, ability, discipline, and experiences.
Recognizes that service is our product and helping guests have a great Taos experience is our primary job. Ultimately embraces that our goal is to help guests find the love of skiing/riding and the mountains we share
Must be able to clearly communicate information that is relevant in an enthusiastic manner to create an exceptional guest experience
Serves as a public relations representative for Taos, both on and off the job
Initiates contact and greets guests in a friendly, helpful, and respectful manner
Listens to guest needs and concerns, then relates the message to management
Looks for ways to better serve the guest, Snowsports, and Taos Ski Valley.
Reliable attendance on all scheduled workdays
Participates with the teamwork essential for the success of the Guest, Instructor, Snowsports School and Area
Assist with daily operations outside of lesson times
Availability to assist with boot fitting, fences, cleaning, snow removal or other tasks as early as 7am until at least 4pm
Completes indoor and on snow tasks before and after lessons as needed
Cooperates with all area employees and co-workers in the performance of duties
Maintains good humor and cooperative attitude
Performs other jobs and responsibilities as assigned

Personal Skills:

Maintains personal and guest safety as a top priority.
Can address guests' needs and goals cognitively, affectively, and physically
Reads and complies with Taos employee handbook and Snowsports procedures and policies
Is responsible for information; emails, newsletters, informational websites, bulletin boards, memos and required meetings
Makes continued effort to seek training and improve personal skiing/riding skill, teaching skills, and coaching knowledge
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values
Provides a guest experience that exceeds the guest’s expectations
Ability to accept criticism and opportunities gracefully and humbly for growth
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment

Qualifications/Knowledge:

Assist in instructing group and special program lessons of varying abilities as assigned
Assist in instructing students of any age, sex and learning abilities as assigned
Must physically, clearly, and accurately demonstrate skiing/snowboarding model at a minimum intermediate level
Must be able to share the information and emotions that inspire the guest to return to Taos and the Snowsports School
Supplies personal equipment and maintains it in a safe functional and attractive condition
Understands and adheres to the Responsibility Code and Skier Safety Act
Ability to work a flexible schedule including weekends, holidays (including Christmas), and evenings

Criteria for Evaluations

The Snowsports Instructor Apprentice is evaluated on performance of duties and consider a variety of factors, some examples are safety, communication skill, level of guest service, attitude, attendance and punctuality, attire and grooming, initiative, guest comments, skiing/riding ability and improvement, technical knowledge, relations with co-workers, and have professionalism, mature and logically sound judgement.

Work Environment:

Employees must be prepared to ski, ride, and stand outside for their shift (4-5.5 hours) in changing and potentially extreme weather conditions
Must be able to ski or snowboard proficiently
This position works closely with children ages 3yo – 13 yo

Physical Demands of Position Include:

Instructor Apprentice can assist with teaching skiing or snowboarding while safely navigating the Ski Area in a professional and exemplary manner
Instructor Apprentices must be able to ski, ride, walk, kneel, crawl, carry, reach, stand, stoop, squat and lift equipment or students up to 50lbs while actively teaching and coaching students for the duration of the lesson to complete all daily job duties
Instructor Apprentices must be able to assist and lift students onto and off chairlifts
Must be able to work in close quarters and with other staff

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Resort Services

Base Area Maintenance Laborer

$18.50 / hour

Taos Ski Valley

This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Helps our guests and TSV coworkers feel comfortable and glad they are here by making sure the base areas (main and back-side) are clean, safe, and attractive. This position is responsible for landscape maintenance; snow removal; handling of trash and recyclable waste streams; cleaning of restrooms, lobbies, hallways, and staircases; minor repair and maintenance of base area facilities; and other duties as assigned. A valid driver’s license and clean driving record are required. Prompt and reliable attendance is expected on all scheduled work days.

Essential Job Responsibilities:

Operate company vehicles and equipment including 4WD trucks, snow blowers, and heavy equipment (training provided).
Maintained trash and recycling receptacles, haul waste streams, and processed recyclable items.
Clean and maintain restrooms in base areas daily.
Conduct general cleaning and maintenance of buildings daily including but not limited to vacuuming, sweeping, shampooing carpets, and washing windows and doors.
Remove snow and maintain walkways using shovels, snow blowers, de-icing agents, sand, and gravel (during winter months). May be expected to operate heavy equipment with proper training.
Establish and maintain landscaping in base area public spaces during spring and summer.
Other duties as assigned
Reliable attendance on all scheduled work days

Personal Skills

Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with set-backs, and challenges, while working in an ever-changing environment.
Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge

Possess a valid driver’s license, clean driving record, and successful pass of MVR check
Must be 21 years of age or older per insurance requirements, if driving/operating heavy equipment including 4WD trucks
Ability to drive both automatic and manual transmission vehicles preferred
Knowledge of methods and techniques for cleaning and sanitation of public restrooms and other facilities
Basic knowledge of repair and maintenance skills and/or ability to learn quickly
Basic ability to ski or snowboard, preferred.
Educational requirements include: High School Diploma or equivalent
Fluent English skills
Strong customer service skill set
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Standing & walking 80-90% of the time. Bending, reaching, sitting, climbing 20-30% of the time. May require lifting up to 50 pounds occasionally, up to 25 pounds frequently. Frequent physically arduous work such as shoveling snow. Requires talking and hearing 100% of the time, tasting & smelling 10% of the time. This position will be outdoors and on snow in cold winter conditions, requiring travel on uneven, snow packed or icy terrain.

Background Check

Is a Background Check required for this position: Yes
Is an MVR required for this position: Yes

F&B - Rhoda's Restaurant

F&B Quick Service Attendant

$7.00 / hour + tips

Taos Ski Valley

Food & Beverage Quick Service Attendants are an important part of our Front-of-House team. You are the first person a guest interacts with when they enter the restaurant so being friendly, personable, and knowledgeable about all aspects of our operations is a must. You will rotate between roles of a cashier (engaging with customers, taking accurate orders, collecting and processing payments), host (greeting guests, seating at appropriate tables, managing waitlist), food runner (packaging food according to tickets and delivering to tables), and busser (clearing and sanitizing tables). This position also includes bartending job duties, such as mixing, garnishing, and serving beverages according to recipes and guest tickets.

Essential Job Responsibilities:

Operate a high-volume point-of-sale register.
Follow checklists and other guidelines for opening and closing duties.
Have a comprehensive understanding of and practice responsible alcohol service.
Greet all customers pleasantly and provide simple directions within and around the resort.
Provide recommendations and answer questions about food and drink items, including allergen and dietary information.
Daily set-up and breakdown of service area(s).
Work with Culinary staff to ensure proper presentation and packaging of food items according to menu guides and guest tickets.
Demonstrate experience in handling complaints and resolving grievances to ensure guest satisfaction.
Conduct regular check-ins with guests to ensure food, beverage, and experience quality.
Complete bar prep list daily based on projected business levels.
Prepare beverage items according to standard recipes and as specified on guest check to ensure consistency of product.
Keep all refrigeration, equipment, and work areas in clean, sanitary working condition to comply with health department regulations.
Develop a working knowledge of food and beverage operations.
Communicate product and supply needs to the restaurant manager or supervisor.
Miscellaneous tasks such as: assisting with unloading supplies, emptying trash & recycling cans, restocking food and beverage items, sweeping and mopping floors, rolling silverware, etc.
Maintain a clean and neat workspace, and guest space, and ensure that the operation runs in a smooth and orderly fashion.
Based on the restaurant location, this position may include working outdoors for periods of time, storm stacking outdoor furniture based on weather forecasts, and snow removal.
Perform additional responsibilities, although not detailed, as requested by F&B Managers or Supervisors at any time.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Personal Skills:

Must have a strong attention to detail.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.

Qualifications/Knowledge:

Must be at least 21 years old.
Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.
Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
Minimum 1 year bartending experience required.
Experience working in a fast-paced restaurant environment is preferred.
Experience in using Square Point of Sale and/or Square for Restaurants preferred.
Is self-motivated and capable of working diligently without constant supervision.
Ability to communicate clearly and effectively with co-workers and guests.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

Will often lift and carry up to 25 pounds. 80-100% of the time will be spent standing, walking, reaching, talking, and hearing. 25-50% of the time may be spent being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check:

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Transportation

Employee CDL Shuttle Driver

Taos Ski Valley

Employee CDL Shuttle Driver -Part Time. This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

The employee shuttle driver is responsible for the daily operation of the employee shuttle program including transporting 25+ passengers per trip, inspecting vehicles, cleaning and maintaining vehicles, and helping employees and guests access recreation, lodging, and work. They will report to the Transportation Manager through the supervisor with vehicle logs, inspection reports, and schedules

Essential Job Responsibilities:

Able to drive in any weather condition.
Reliable attendance on all scheduled shifts.
Is legally able to drive a motor vehicle in the State of New Mexico and can pass the required medical and driving tests as required by Taos Ski Valley, Inc.
Greets all passengers consistently including employees, contractors, and guests.
Maintains a pleasant and cheerful attitude in and out of the shuttle.
Communicates effectively with employee shuttle supervisor and transportation manager.
Detail-oriented and strong organizational skills.
Records crucial data in Vehicle Logs.
Must be able to sit for long periods of time.
Maintains a good working relationship with all other departments to ensure effective transportation service for all employees.
Maintains a professional appearance.
Obtains and maintains valid CDL with passenger endorsement.
Is able to drive any vehicle assigned to them.
Reports misconduct among passengers to employee shuttle supervisor.
Completes proper paperwork and reporting as required by employee shuttle supervisor.
Handles minor conflicts between or with passengers independently and professionally.
Handles minor conflicts in traffic in Taos or Taos Ski Valley calmly and professionally.
Provides consistent, reliable, and comfortable transportation to help employees start their day on time.
Performs all other duties as assigned or requested
Reliable attendance on all scheduled workdays

Personal Skills:

Proven expert driving skills.
Knowledge of basic vehicle maintenance and inspection procedures.
Strong interpersonal skills; able to interact professionally with employees and guest passengers.
Strong leadership skills with the ability to model and enforce proper behavior in the shuttle.
Self-motivated and able to work independently.
Strong communication skills, written and verbal.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Ability to work a flexible schedule including weekends, holidays, and evenings.
Must have or obtain a valid CDL with passenger endorsement.
Must be at least 25 years of age, as per insurance requirements.
Must have at least 4 years of driving experience, as per insurance requirements.

Work Environment:

The employee shuttle will operate multiple times daily throughout the ski season and during other specified times throughout the year. Drivers will be expected to perform all duties related to the employee shuttle including exterior inspections before sunrise, after sunset, and in extreme weather conditions. Drivers are expected to transport fellow employees promptly and safely regardless of conditions.

Physical Demands of Position Include:

Position requires approximately 85-90% of sitting/driving (local driving as well as highway driving) Will include approximately 10-15% climbing, pushing, bending, balancing, kneeling, etc. May require occasional lifting of up to 50 pounds. Must be able to work in a fast-paced environment. Taos Ski Valley, Inc. is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions.

Background Check:

Is a Background Check required for this position: Yes.
Is an MVR required for this position:? Yes.

Resort Services

Resort Services Warehouse Clerk

Taos Ski Valley

Resort Services operates all Retail, Rental and Special Events for Taos Ski Valley, Inc. Additionally Resort Services operates a warehouse facility to support these various departments.

The Warehouse Clerk will help oversee Resort Services’ shipping, receiving, storage, and distribution needs. Reporting directly to the Head Buyer, the Warehouse Clerk will play a critical role in receiving and inventory management. The Warehouse Clerk will maintain a best-in-class workspace by promoting safety, security, cleanliness, organization, and attention to detail.

Essential Job Responsibilities:

Help the Buying Team and all departments with shipping, receiving, processing, and secure, organized storage of product and supplies.
Assist with distribution of product and supplies to all departments.
Operation a forklift.
Driving a company vehicle at the resort, often to Taos and longer distances.
Lead by example with world-class safety, cleanliness, organization, and attention to detail.
Inventory movement reporting.
Track and validate daily cleaning and organizational duties.
Attend and engage in trainings for professional development.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Personal Skills

Very detail oriented, organized, and able to work independently with excellent time management skills.
You excel in a fast-paced environment where change is the norm.
Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; is tolerant of the diversity of personalities experienced with co-workers and guests; makes a positive experience for TSV guests.
Ability to stay positive, focused, and constructive when faced with set-backs, and challenges, while working in an ever-changing environment.
Have high personal job motivation from the beginning of the season that carries through to the end.
Strong personal character and commitment to TSV, Inc.’s Commitment and Passions.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept and benefit from constructive criticism and opportunities for growth.

Qualifications/Knowledge

2 years of warehouse, inventory management, or related experience required.
Forklift certification.
Valid driver’s license and excellent driving record.
Proficiency in Microsoft Word, Excel, and Outlook is required.
Retail point-of-sale and or inventory management software experience preferred.
Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment and on strict deadlines.
Demonstrates experience appropriately handling differences, both internally and/or with guests.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require moving on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Travel may be required during trade shows.

Physical Demands of Position Include:

25% of time spent sitting at a computer or POS. 50% of time spent standing/walking and moving objects with a hand-truck dolly. Generally lifting 10-25lbs and rarely up to 50lbs. Operating a pallet jack and forklift, as well as driving company vehicles.

Background Check

Vehicle Maintenance

Vehicle Mechanic

Taos Ski Valley

Taos Ski Valley Inc. is looking for a full-time skilled Auto Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming for maximum reliability and functionality. An excellent auto mechanic has good eye-hand coordination and manual dexterity. They are well-versed in complex mechanical or electronic systems of vehicles and have excellent problem-solving abilities. They must be good communicators to provide detailed solutions to managers and supervisors. This a Full Time Year Around Position.

Essential Job Responsibilities:

Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
Inspect vehicle computer and electronic systems to repair, maintain, and upgrade
Conduct routine maintenance work (replacing fluids, lubricating parts, etc.) aiming at vehicle functionality and longevity
Schedule future maintenance sessions and advise management and users on good vehicle use
Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks)
Provide accurate estimates (cost, time, effort) for a repair or maintenance job
Keep logs of work and issues
Maintain equipment and tools in good condition

Personal Skills:

Certification from a vocational school or completion of an apprenticeship is a must
Proven experience as an auto mechanic
Excellent knowledge of mechanical, electrical, and electronic components of vehicles
Working knowledge of vehicle diagnostic systems and methods
Ability to handle various tools and heavy equipment (e.g. lift)

Qualifications/Knowledge:

Willingness to observe all safety precautions for protection against accidents, dangerous fluids, chemicals etc.
Excellent physical condition
A high school diploma is preferred.
Valid certification (e.g ASE) is a definite plus

Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

60% time standing, Lifting objects no more than 50 pounds, may include spending time on the computer for parts research or diagnostic testing.

Background Check:

Is a Background Check required for this position: Yes
Is an MVR required for this position: Yes

F&B - Rhoda's Restaurant

Food Runner / Busser

Taos Ski Valley

The Food Runner/Busser position is essential to restaurant operations and guarantees efficient service as well as a clean and welcoming dining environment for guests to enjoy. This position will interact with both culinary and service staff and guests, so excellent communication skills and the desire to deliver exceptional customer service are a must.

Essential Job Responsibilities:

Prompt and accurate delivery of food and drink orders to appropriate tables, making certain the correct items are delivered to the right guests.
Communicate with guests to ensure a satisfactory experience and address any immediate needs or concerns, relaying feedback to service or culinary staff.
Answer guest questions regarding menu items, ingredients, preparation methods, and allergens.
Quickly and efficiently clear dirty dishes, glassware, and utensils from tables.
Dispose of food waste, liquids, and recyclable, and landfill trash items in the proper bins.
Promptly sanitize tables to prepare for incoming guests.
Keep dining areas clean and organized, spot-cleaning floors when necessary.
Work collaboratively with all restaurant staff to ensure a positive guest experience.
Follow health and safety regulations and restaurant policies.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Previous experience in a restaurant is a plus.
Must already have or be willing to complete the New Mexico Food Handler Certification upon hire.
Must already have or be willing to complete the New Mexico Alcohol Server Certification upon hire.
Ability to work in a fast-paced environment while maintaining a positive attitude.
Ability to communicate in a positive and productive manner while performing duties.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

Will often lift and carry up to 25 pounds and may team-lift up to 50 pounds. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting, and smelling. Occasionally sitting – less than 15% of the time.

Background Check:

The Blake Hotel

Guest Services Supervisor

$20.00 / hour

Taos Ski Valley

As the Guest Services Supervisor, it is your job to support the Front Office Manager in building and managing the team that engages guests in our dynamic and unique environment. You help develop unmanufactured relationships, inspiring your team to create a genuine, once-in-a-lifetime experience for our guests, from arrival to departure. You are passionate, adventurous, and open-hearted, with an unrehearsed sense of hospitality, and have the ability to balance the diverse needs of your team and guests amid constant change. As the Assistant Front Office Manager, you will support all supervisory responsibilities including hiring and training staff and providing ongoing coaching to ensure excellent guest service while following all hotel and front office policies and procedures.

You are a proactive and tenacious problem solver willing to put the guest first in all circumstances. You have strong guest service and professional bearing, a positive personality, can multi-task, have good financial acumen, and work diligently to improve the workplace for employees and guests. As Assistant Front Office Manager, you are a team player who not only trains and motivates your team, but you are also willing to work closely and assist other Taos Ski Valley departments. You conduct yourself with safety in mind and undertake all job requirements in a manner which will guarantee a safe environment for yourself as well as The Blake’s guests and fellow associates.

Essential Job Responsibilities:

Conducts oneself with safety in mind and undertakes all job requirements in a manner which will guarantee a secure & confidential environment for oneself, guests, and fellow team members.
Supports supervisory responsibilities of training, supervising, coaching and empowering Front Office staff in all aspects of the hotel operation including guest service, security and safety.
Responsible for statistical reporting. This includes daily occupancy reporting, cash tip reporting, and explaining any questionable transactions related to billing.
Acts as Supervisor on Duty when the Front Office Manager is off property, ensuring all hotel operations run smoothly.
Acts as a liaison between the hotel and Taos Ski Valley’s reservations and sales departments.
Reviews hotel inventory daily/weekly. Is aware of hotel occupancy at least one month out.
Communicates with other managers, as applicable, any need period, sell-out or over-sold dates, special requests, VIP arrivals, etc. Addresses with revenue manager any oversold issues. Provides guidance to reservations & sales on availability of inventory for group blocks.
Functions as a Guest Reception Agent, Bell / Valet, Phone Operator, Concierge and/or Night Auditor whenever business levels require.
Conducts oneself with integrity, respect and compassion, recognizing that everyone's unique attributes contribute to the overall success of TSV.
Strives for open, honest, and effective communication to build trust in our relationships with guests and fellow employees.
Supports all other outlets and departments when needed.
Acts as liaison between FOH and Accounting regarding daily and monthly reports.
Performs all other duties as assigned or requested
Reliable attendance on all scheduled workdays
Other duties as assigned

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.

Provides a guest experience that exceeds the guest’s expectations.

Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Ability to work a flexible schedule including weekends, holidays, and evenings.
Bachelor's Degree or equivalent work experience preferred.
Excellent computer skills, including Word and Excel as well as reservations systems. Experience with reservation software preferred.
Solid understanding of hotel reservations and revenue management, guest service, guest recovery, billing and building a strong positive team environment.
Strong organizational skills, communication skills, attention to detail, problem-solving skills, guest service, ability to adapt to a changing environment, take constructive criticism and frequent coaching well and accurately follow instructions, both verbally and written.
Must be willing to ask for help and/or clarification
Possess a valid driver’s license and ability to successfully pass an MVR check.
Experience in a hotel front office supervisory role preferred. Hotel experience preferred.
Fluent in verbal and written English, other language skills preferred.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Frequently lifting 10-25 pounds and occasionally lifting 50-75 pounds. Sitting approximately 30-40% of the time. Walking, reaching and bending approximately 30-40% of the time. This position requires individuals to speak and listen as they interact with guests frequently. This position will require individuals to be out in winter conditions 10% of the time.

Background Check:

Information Technology

Hospitality Systems Support

Taos Ski Valley

Responsible for supporting IT Hospitality systems and resort staff users, as well as improving IT support and user training. Works directly with a wide variety of staff in many situations.

Essential Job Responsibilities:

Provide IT support to Taos Ski Valley staff to ensure smooth operations for all staff and guests.
Work with staff to address common IT problems, including training and skill development as needed.
Monitor all Hospitality systems to anticipate and address potential and known issues. Systems include but are not limited to Springer-Miller Systems, Enseo, Mitel, Salto, and Rent Manager.
Conduct preventative maintenance on Hospitality systems.
Assist with asset management and inventory as needed, e.g. PCs, monitors, printers, etc.
Escalate to IT staff and/or vendors as needed in unfamiliar or unusual situations, and practice good judgement in escalating as needed to build scope of support knowledge.
Partner with IT staff as requested on various IT projects (support, improvement, development).
Maintain highly effective working relationships with all resort and IT staff.
Follow established IT support and project standards, suggest improvement as needed.
Be responsible for completing all assigned tasks and projects, communicate their status and any help that is needed.
Perform tasks as needs arise with a spirit of teamwork.
Maintain good humor and a cooperative attitude

Personal Skills:

Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent problem-solving & troubleshooting skills
Excellent critical thinking skills
Ability to be a self-starter and self-stopper
Can work well with little-to-no supervision
Capable of being flexible and shifting directions when asked
Ability to prioritize tasks and ask for resources when appropriate
Capable of working with others to confront and solve problems in a highly professional manner
Ability to learn, understand, follow, and help improve resort procedures, systems and operations
Maintain personal safety as a top priority
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values
Provides a guest and staff experience that exceeds expectations
Ability to gracefully and humbly accept criticism and opportunities for growth
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in a dynamic environment

Qualifications/Knowledge:

Associates degree in IT Support/Information Systems/Computer Science/related field preferred, certificate program or prior work experience considered
Experience in PMS and/or POS systems preferred
Basic knowledge of device troubleshooting, e.g. phones, printers, computers, preferred
Experience in ski area, resort, and/or hospitality operations preferred
Experience creating and implementing technical training and documentation preferred
Basic knowledge of Microsoft Windows and Office applications required
Ability to read and interpret technical documents, including troubleshooting and operating procedures required
Ability to work a flexible schedule including weekends, holidays, and evenings

Work Environment:

Physical Demands of Position Include:

Working conditions vary based on weather, job duties and business volume. Employee must be prepared to:

Work at a computer, standing or sitting, for long periods of time.
Stand for up to 4 hours at a time.
Lift up to 50 pounds.
Walk up and down steep, deep, and/or slippery grades.
Navigate in a high alpine environment over variable mountainous terrain in variable weather conditions.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check. Employment is contingent upon a favorable background check.

Information Technology

IT Support Technician

Taos Ski Valley

Responsible for supporting IT and A/V systems, supporting resort staff users, and improving IT support and user training. Works directly with a wide variety of staff in many situations.

Essential Job Responsibilities:

Provide IT support to Taos Ski Valley staff to ensure smooth operations for all staff and guests.
Provide A/V support for systems and equipment in Group and Conference Room spaces.
Work with staff to address common IT problems, including training and skill development needs when possible.
Monitor IT systems for staff to anticipate and address potential issues. Systems include but are not limited to Microsoft Windows, Microsoft 365, Azure/Entra ID, and Cylance.
Implement and maintain software and hardware tools for end user support, e.g., remote work applications, help desk ticketing, hardware deployment, and asset management software.
Assist with asset management and inventory, i.e., PCs, laptops, monitors, networking equipment, and accessories.
Conduct preventative maintenance on IT systems.
Escalate to IT staff and/or vendors as needed in unfamiliar or unusual situations, practice good judgement in escalating as needed to build scope of support knowledge.
Partner with IT staff as requested on various IT projects (support, improvement, development).
Maintain highly effective working relationships with all resort and IT staff.
Follow established IT support and project standards, suggest improvement as needed.
Perform tasks as needs arise with a spirit of teamwork.
Maintain good humor and a cooperative attitude.
Be responsible for completing all assigned tasks and projects, communicate their status and any help that is needed.

Personal Skills:

Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent problem-solving & troubleshooting skills
Critical thinker and self-starter
Can work well with little to no supervision
Capable of being flexible and shifting directions when asked
Ability to prioritize tasks and ask for resources when appropriate
Capable of working with others to confront and solve problems in a highly professional manner.
Ability to learn, understand, follow, and help improve resort procedures, systems and operations.
Maintain personal safety as a top priority.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest and staff experience that exceeds expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Associates degree in IT Support, Information Systems, Computer Science, or related fields preferred, certificate program (e.g. A+, N+, or similar) or prior work experience considered.
Intermediate knowledge of Microsoft Windows and Office applications required.
Experience in IT support, troubleshooting and resolving IT support issues required.
Ability to read and interpret technical documents, including troubleshooting and operating procedures, required.
Experience creating and implementing technical training and documentation preferred.
Experience in ski area, resort, and/or hospitality operations preferred.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

Working conditions vary based on weather and job duties. Employee must be prepared to:

Work at a computer, standing or sitting, for long periods of time.
Stand for up to 4 hours at a time.
Lift up to 50 pounds.
Walk up and down steep, deep, and/or slippery grades.
Navigate in a high alpine environment over variable mountainous terrain in variable weather conditions.

Background Check:

Property Management

Property Management Coordinator

$19.00 / hour

Taos Ski Valley

This job description is intended to provide a broad overview of the responsibilities associated with this role. You may be asked to carry out additional duties in accordance with company policies and applicable laws. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Taos Ski Valley Inc. is seeking a detail-oriented and organized Property Management Coordinator to join our Residential Property Management team. In this crucial role, you will help oversee the operation and maintenance of our high-end residential properties, including The Blake Residences and The Blake Penthouses. In this role, you'll play a key part in delivering top-notch hospitality by supporting the Residential Property team with asset management, rental oversight, administrative tasks, and interdepartmental coordination.

Essential Job Responsibilities:

Provide exceptional hospitality to homeowners, guests and rental clients.
Implement measures to optimize inventory turnover, fulfillment and utilization.
Update databases to improve organization and operational efficiency
Conduct regular property inspections to identify areas of concern.
Oversee maintenance, housekeeping and rental management of Residences.
Act as a liaison between homeowners, guests and internal departments.
Maintain strict confidentiality in handling sensitive information.
Independently and efficiently manage time to ensure daily task completion.
Stay informed about property management best practices and industry trends.
Participate in orientation and continual on-the-job training.
Perform additional duties as assigned, adhering to safety policies.
Adhere to the dress code policy as mentioned in the policy handbook.

Personal Skills:

A commitment to providing exceptional Owner and guest experiences.
Persistent professionalism, critical thinking and strong interpersonal skills.
Teamwork mindset with a commitment to open and honest communication.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Highly observant, with an eye for detail.
Proven problem-solving and effective time management skills.
Ability to multitask, prioritize effectively, and work independently.
Excellent verbal and written communication skills.

Qualifications/Knowledge:

Experience in property management or a related field.
Proficiency in Microsoft Office; knowledge of Springer Miller Systems is a plus.
Ability to work a flexible schedule, including weekends, peak times and.
Fluent in verbal and written English, other language skills preferred
Valid driver’s license with a favorable Motor Vehicle Record check; minimum age of 25.
High School Diploma required; additional education or relevant work experience preferred.

Work Environment and Culture:

At an elevation of 9,000 feet, Taos Ski Valley offers a unique high-alpine environment. Expect to work in conditions that may include uneven, snow-packed, or icy terrain, with exposure to wet, cold, and humid weather. The role is dynamic and fast-paced, particularly during holidays, weekends, and peak periods.

At Taos Ski Valley Inc., we believe in a collaborative and supportive work environment where every team member is vital to our success. We value integrity, dedication and a passion for delivering outstanding service to our homeowners and guests.

Physical Demands of Position Include:

This role requires frequent lifting of up to 50 pounds and occasional lifting of up to 75-100 pounds. You will frequently walk, reach, bend and stand throughout the day. Be prepared to work in winter conditions approximately 20% of the time.

Background Check:

This position requires a background check and Motor Vehicle Record (MVR) check. Employment is contingent upon favorable results.

Snowsports

Snowsports Instructor

Taos Ski Valley

Snowsports Instructor - Part Time - This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

Serves as a professional instructor, coach, and representative of Taos. Works as a member of an interdependent team dedicated to creating the best possible environment for taking and teaching lessons. Shares our traditions of stewardship and inclusiveness. Inspires deep connections with our mountains and helps Create lifelong Snowsports enthusiasts

Essential Job Responsibilities:

Must be able to coach, teach, and guide guests with various ranges, including age, ability, discipline, and experience.
Work together as a team to organize classes and students based on individual abilities and goals.
Initiate contact and greet guests in a friendly, helpful, and respectful manner.
Listen to guests' needs and concerns. Then relate the message to management.
Reliable attendance on all scheduled workdays.
Assist with daily operations outside of lesson times.
Availability and willingness to assist with boot fitting, fences, cleaning, snow removal, scanning, or other tasks as early as 7 AM until at least 4 PM.
Completes indoor and on-snow tasks before and after lessons as needed.
Recognizes that service is our product and helping guests have a great Taos experience is our primary job. Ultimately embraces that our goal is to help guests find the love of skiing/riding and the mountains we share.
Must be able to clearly communicate information that is relevant in an enthusiastic manner to create an exceptional guest experience.
Serves as a public relations representative for Taos, both on and off the job.
Looks for ways to better serve the guests, Snowsports, and Taos Ski Valley.
Participates as a part of a team, essential for the success of the Guest, Instructor, Snowsports School, and Area.
Cooperates with all area employees and co-workers in the performance of duties.
Maintains good humor and cooperative attitude.
Performs other jobs and responsibilities as assigned.

Personal Skills:

Maintains personal and guest safety as a top priority.
Can address guests' needs and goals cognitively, affectively, and physically.
Reads and complies with Taos employee handbook and Snowsports procedures and policies.
Is responsible for information; emails, newsletters, informational websites, bulletin boards, memos and required meetings.
Makes a continued effort to seek training and improve personal skiing/riding skills, teaching skills and coaching knowledge.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to accept criticism and opportunities gracefully and humbly for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.

Qualifications/Knowledge:

Must be 18 years of age.
Able to instruct group, private, and special program lessons of varying abilities and ages as assigned.
Instruct students of any age, sex, and learning abilities as assigned.
Must physically, clearly, and accurately demonstrate skiing/snowboarding model at a minimum intermediate level.
Must be comfortable wearing ski boots or snowboard boots for extended periods.
Must be able to share the information and emotions that inspire the guest to return to Taos and the Snowsports School.
Supply personal equipment and maintain it in a safe functional and attractive condition.
Understands and adheres to the Responsibility Code and Skier Safety Act.
Ability to work a flexible schedule including weekends, holidays (including Christmas), and evenings.

Criteria for Evaluations

The Snowsports Instructor is evaluated on performance of duties and take into account a variety of factors some examples are: teaching ability, communication skill, level of guest service, attitude, attendance and punctuality, attire and grooming, initiative, guest comments, student return rate, skiing/riding ability and improvement, technical knowledge, relations with co-workers, and have professionalism, mature and logically sound judgement.

Skill Level I – Non-certified instructor and/or has little to no experience in teaching, guiding, coaching roles

Skill Level II – PSIA/AASI Level I certification and/or equivalent teaching, guiding, coaching experience and/or relevant recreation or education certifications. Qualified intermediate skiing/riding ability.

Skill Level III – Current PSIA/AASI Level II certification and/or equivalent teaching, guiding, coaching experience and/or relevant recreation or education certifications. 2+ years teaching within the snowsports industry. Qualified intermediate skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at most levels of skiing/riding physically, clearly, and accurately.

Skill Level IV – Current PSIA/AASI Level III certification and 5+ years teaching within the snowsports industry. Qualified expert skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at all levels of skiing/riding physically, clearly, and accurately.

Skill Level V – Current PSIA/AASI Trainers certification and 10+ years teaching within the snowsports industry. Qualified expert skiing/riding ability. Must be able to demonstrate and articulate the skiing/snowboarding model at all levels of skiing/riding physically, clearly, and accurately. Have the ability and motivation to; Share our traditions of stewardship and inclusiveness, inspire deep connections with our mountains and help Create lifelong snowsports enthusiasts; is a critical asset.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is in a high-altitude alpine environment. Employees must be prepared to ski, ride, and stand outside for their shift (4-5.5 hours) in changing and potentially extreme weather conditions. Must be able to ski or snowboard proficiently. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff

Physical Demands of Position Include:

Instructor/Employee has ability to teach skiing or snowboarding while safely navigating the Ski Area in a professional and exemplary manner.
Instructors must be able to ski, ride, walk, kneel, crawl, carry, reach, stand, stoop, squat and lift equipment or students up to 50lbs while actively teaching and coaching students for the duration of the lesson to complete all daily job duties.
Instructor/Employee must assist and lift students onto and off chairlifts.

Background Check:

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Mountain Operations

Ski Patroller

Taos Ski Valley

Manages all the medical and safety aspects for the guests and employees of Taos Ski Valley in a constantly changing mountain environment. This includes but is not limited to, hands-on patient care, transportation, avalanche mitigation, intensive customer service, and interdepartmental cooperation. This job description is intended to be a broad description of duties. You will be asked to carry out all responsibilities according to the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide.

Essential Job Responsibilities:

Respond quickly and professionally to all reported incidents and injuries on the mountain
Provide emergency first aid treatment, including patient assessment, stabilization, and transport as needed
Assist with mountain operations tasks such as lift evacuation, explosives handling, and avalanche mitigation
Perform technical rescue of guests in icy, steep, and often vertical alpine environments
Maintain detailed records of all incidents, patient care, and resort operations
Communicate effectively with guests to provide information and assistance as needed
Adhere to al all resort safety policies, procedures, and regulations
Assist with ski patrol training and mountain operations as requested
Reliable attendance on all scheduled workdays
Other duties as assigned

Personal Skills:

Ability to work within a team in an austere alpine environment
Ability to think creatively, remain calm, and problem-solve in dynamic, emergency situations.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks and challenges and while working in an ever-changing environment.

Qualifications/Knowledge:

Must be an expert skier and comfortable in double black terrain in all snow and weather conditions
EMT-B or higher level of medical training and license. Must be able and willing to receive an NM state licensure
Excellent physical condition
Able to pass a background check to receive an explosive handler license from the Bureau of Alcohol, Tobacco, Firearms and Explosives
Experience as a Professional Ski Patroller at a class A avalanche preferred
Avalanche Pro Level 1 or 2 certification preferred
Experience with a professional emergency medical service preferred
Ability to work a flexible schedule, including weekends, holidays, and evenings.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during holidays and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Skiing and carrying 50 lbs of materials
Carrying 20 + lbs of explosives uphill in extreme weather conditions
Throwing 2lbs of hand charges for long distances, repeatedly
Operating a snowmobile in adverse conditions
Skiing, side slipping, snowplowing with 200 lb + toboggans with guests in steep, expert terrain
Spending 90% of the day skiing, hiking, standing, and climbing.
Ability to learn computer software systems specifically created for Ski Patrol operations.

Background Check:

Is a Background Check required for this position? Yes
Is an MVR required for this position? Yes

Rental/Retail

Bootfitter

Taos Ski Valley

Boot Fitting is a skilled trade, previous custom boot fit experience is required to apply for this position.

The Boot Fitter’s job duties include fitting new ski and snowboard boots, custom building athletic footbeds, re-fitting boots through manipulation of the hard shells/liners, sales of boots and related equipment and accessories. The Boot Fitting Team maintains an appointment book and a schedule that aligns with guest visitation levels. Boot Fitters are responsible for the cleanliness, organization and maintenance of all boot-fitting tools, equipment, and facilities. Part of the Taos Sports Retail and Rental Team, Boot Fitters are required to participate in the day-to-day responsibilities of these guest facing workspaces.

Hourly compensation based on industry standards and commensurate with prior professional experience. Affordable staff housing opportunities may be available.

Essential Job Responsibilities:

Correctly fit retail ski and snowboard boots, build custom footbeds and adjust boot shells professionally for walk-ins and by appointment.
Actively work in Retail and or Rentals, engaging customers and directing them to the right place or person.
Lead by example with product knowledge of skis and boards, bindings, ski poles, and related gear.
Outfit all guests with the right gear for the right experience.
Lead by example with world-class customer service.
Manage multiple guests in a short period of time.
Resolve issues quickly and efficiently for the guest and company.
Maintaining a schedule and appointment book.
Lead by example with cleanliness and organizational excellence.
Play a lead role in Retail and or Rentals Sales.
Participate in sales, cashiering, stocking, and merchandising.
Participate in daily cleaning and organizational duties.
Attend and engage in trainings for professional development.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Personal Skills:

Very detail-oriented, organized, and able to work independently with excellent time management skills.
You excel in a fast-paced environment where change is the norm.
Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; be tolerant of the diversity of personalities experienced with co-workers and guests; make a positive experience for TSV guests
Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.
Have high personal job motivation from the beginning of the season that carries through to the end.
Strong personal character and commitment to TSV, Inc.’s Commitment and Passions.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept and benefit from constructive criticism and opportunities for growth.

Qualifications/Knowledge:

2 years/seasons minimum custom boot fitting and sales experience required
2 years minimum snow sports hard good sales preferred.
4 years skiing and or snowboarding experience.
Skiing and or snowboard formal instruction on equipment and technique.
Proficiency in Microsoft Word, Excel, and Outlook preferred.
Retail point-of-sale cashiering experience preferred.
Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment and on strict deadlines.
Demonstrates experience appropriately handling differences, both internally and/or with guests.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:
Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require moving on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions. Travel may be required during trade shows.

Physical Demands of Position Include:
75% of time spent standing/walking. 15% of time at a point of sale or computer.

Background Check:
Background Check: Positions dealing with children, of a safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

F&B - Bavarian Restaurant

Executive Chef

Taos Ski Valley

Operational Excellence:

Assume overall responsibility for the performance and operations of The Bavarian kitchen, ensuring consistent delivery of exceptional culinary experiences.
Oversee and manage all aspects of kitchen operations including food preparation, cooking, plating, and maintaining cleanliness and organization.
Ensure compliance with established food quality standards, recipes, and presentation guidelines to meet and exceed guest expectations.
Visit tables and guests in dining rooms on a daily basis to perform quality checks.
Create weekly schedules based on forecasted resort business maintaining a proper balance of labor vs revenue.
Reliable attendance on all scheduled workdays.
Other duties as assigned.

Administrative and Financial Management:

Take ownership of administrative tasks related to The Bavarian kitchen including scheduling, inventory control, and maintaining records and documentation.
Develop and manage budgets, controlling costs through efficient purchasing, inventory management and portion control.
Implement effective expense management strategies to optimize financial performance.
Oversee monthly inventory process as it related to creating monthly profit and loss statements to guide good business decisions.
Ensure the Chef de Cuisine orders are correct based on forecasted demand.
Ensures weekly food product inventory is completed in order to best maintain freshness, monitor throughput, reduce waste, spoilage and theft.

Leadership and Training:

Lead, hire and inspire the culinary team, fostering a culture of excellence, teamwork, and professional growth.
Provide guidance, mentorship, R&D, and training to kitchen staff, ensuring high standards of culinary skill and knowledge.
Collaborate with the Resort Executive Chef to develop and implement culinary training programs and initiatives.
Participate in growing F&B business management efforts to grow skills and awareness to properly manage revenue, cost of goods, wages, direct operating expenses and profitability.
Work in partnership with Resort Executive Chef and Restaurant GM to improve the operational infrastructure of the department.

Menu Development and Recipe Costing:

Create innovative, seasonally inspired German menus that reflect the culinary vision and target market of The Bavarian Restaurant.
Conduct recipe costing to ensure accurate pricing, profitability, and cost control using Meez.
Regularly review and update menus based on market trends, guest preferences, and ingredient availability.
Design menus with Resort Executive Chef using locally sourced ingredients whenever possible and specific regional specialty ingredients to create and deliver well prepared, flavorful, and authentic dishes to support the German/Alpine concepts.
Develop relationships with local farmers and farmers markets to increase community involvement in menus.

Food Safety and Physical Safety:

Ensure strict adherence to food safety and sanitation regulations, maintaining a clean and safe kitchen environment.
Implement and enforce proper food handling, storage, and labeling procedures.
Collaborate with the Bavarian Chef de Cuisine to ensure physical safety protocols are in place and followed in all Base Area outlets.
Maintain impeccable cleanliness standards that meet local health code at all times conducting monthly self-health department walks unannounced with assistant/culinary supervisor.
Completed safety training and follows all of the company safety and security policies and procedures.

Qualifications and Skills:

A deep understanding of German cuisine, particularly the traditional dishes and specialties associated with the region.
Culinary or Restaurant Management Bachelor’s Degree or equivalent experience.
ServeSafe Manager Level Certified.
5 years of previous Hotel, Resort, or Multi-Unit restaurant Executive Chef experience.
5 years of high volume / high quality / multi-unit kitchen management experience.
Extensive knowledge of culinary techniques, menu development, and kitchen management.
Strong leadership and communication skills, with the ability to motivate and mentor a team.
Excellent organizational and time management abilities to ensure efficient operations.
Detail-oriented mindset and commitment to maintaining high-quality standards.
Thorough understanding of food safety regulations and ability to ensure compliance.
Proficiency in relevant computer software and systems.
Ability to work a flexible schedule including weekends, holidays, and evenings.

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to accept criticism and opportunities gracefully and humbly for growth. Resilience.
Ability to stay positive, focused, and constructive when faced with setbacks, challenges, and while working in an ever-changing environment.
A genuine passion for food and cooking is a personal skill that drives excellence.
A highly creative mindset.
Ability to adapt to changing circumstances and handle unexpected challenges.

Work Environment:

Must be able to stand or sit for long periods of time. Must be able to work over the phone or on a computer for extended periods of time. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSV is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.

Background Check:

Is a Background Check required for this position: Yes
Is an MVR required for this position: Yes

F&B - 192 at The Blake

Server

$7.00 / hour + tips

Taos Ski Valley

Servers are expected to give service that is approachable, energetic, knowledgeable, and thoughtful while upholding standards of 192 at The Blake. The nature of this job requires a highly motivated, committed, and skilled individual who can work with a team in a fast-paced environment to achieve customer satisfaction.

Essential Job Responsibilities:

Provide efficient, friendly, and thoughtful service at all times.
Clear and clean tables promptly after guest departure.
Execute service standards for presentation, delivery of food and beverage, and service based on training. Must be willing to participate in regular and on-going training.
Has a comprehensive understanding of and practices responsible alcohol service.
Check identification of customers, to ensure that they are of legal drinking age.
Assist in food running.
Assist fellow team members providing for guest delight.
Communicate supply needs to appropriate management when running low.
Pleasant and frequent interactions with guests including greeting and welcoming back upon departure.
Compliance at all times with NM food safety regulations.
Empty trash and recycling containers and take to proper location(s).
Miscellaneous tasks include but not limited to cleaning sweeping floors; stocking products; restocking glassware, and rolling silverware.
Transportation of supplies from storage areas to restaurant.
Respond to any guest requests or issues by communicating with the appropriate staff.
Recite basic knowledge about menus, menu items, and the resort itself.
Accurately deliver any room service orders to designated rooms.
Perform additional responsibilities, although not detailed, as requested by management at any time.
Follow checklists and other guidelines for opening and closing duties.

Personal Skills

Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitments and Passions.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.
Possess an exceptional work ethic, strong attention to detail and organizational skills.
Proficiently provides a guest experience that exceeds the guest’s expectations.

Qualifications & Knowledge

Must already have or be willing to complete the New Mexico Food Handlers Certification prior to or within 30 days of hire.
Must already have or be willing to complete the New Mexico Alcohol Server Certification prior to hire.
Prior experience in a high-volume restaurant or guest service preferred, but not necessary.
Working knowledge of the fundamentals of guest service.
Ability to communicate in a positive and productive manner while on duty.
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions. Wet surfaces may exist and sharp objects may be located throughout the work area.

Physical Demands of Position Include:

Will often lift up to 10 pounds, and occasionally up to 50. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting and smelling. 25-50% of the time may be spent climbing/balancing, being exposed to the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Food & Beverage

Line Cook

$18.50 - $23.00 / hour

Taos Ski Valley

Cook positions span several levels of skill, all of which are responsible for the production of and quality control standards of food in a high-volume kitchen through peak, and rush periods of service.

The nature of this job requires highly motivated, committed, and skilled individuals who can work with a team in a fast-paced environment to achieve customer satisfaction. You will be responsible for preparing and, using a full range of cooking methods and knife skills, cooking food consistent with recipes and what is printed on the guest’s ticket, ultimately ensuring that food comes out simultaneously, in high quality, and in a timely fashion.

Essential Job Responsibilities:

Prepare all food items according to standard recipes and as specified on the guest check
Transport food products from storage areas to kitchen and workstations
Follow checklists and other guidelines for opening and closing duties
Keep all refrigeration, equipment, storage, and work areas in clean, working condition
Follow all recipes and portion sizes correctly to maintain ideal food costs and minimize food waste
Complete daily cleaning tasks and weekly deep cleaning tasks
Prepare daily production list based on projected business levels
Reliable attendance on all scheduled work days
Assist in the execution of any food and beverage catering or other special events as requested
Perform additional responsibilities, although not detailed, as requested by the chef at any time

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, while working in an ever-changing environment.

Qualifications/Knowledge:

Candidate must already have or be willing to complete a New Mexico Food Handler Certification upon hire
Ambition to grow into higher position
Working knowledge of the fundamentals of cooking
Demonstrate the ability to handle, store and rotate food properly
Demonstrate knowledge and understanding of proper use and maintenance of major kitchen equipment including stoves, refrigeration, slicer, knives, dish machine, etc.
Ability to read and employ math skills to follow recipes
Ability to communicate in a positive and productive manner while performing duties
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:

Physical Demands of Position Include:

Will often lift and carry up to 25 pounds. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting and smelling. Occasionally sitting – less than 15% of the time.

Background Check:

Is a Background Check required for this position: No
Is an MVR required for this position: No

Spa

Esthetician

$13.98 / hour + tips

Taos Ski Valley

As an Esthetician, you help make every guest's stay comfortable and inviting by creating a beautiful environment in the Spa. You pay attention to the details and make sure you put a personal touch that says every guest is special. You have the knowledge and ability to perform facials and body treatments that meet the guidelines and expectations as laid out by the Spa Director/Manager as well as within the guidelines established by your current licensure within the State of New Mexico. You maintain the highest level of product knowledge and have a complete understanding of all spa services offered. You know the ingredients in products and can explain their benefits to guests and help answer any guest questions in a positive and professional manner. As an Esthetician, you are knowledgeable about Taos Ski Valley, The Blake Hotel, and The Spa and able to provide direction to guests to include packages offered, hours of operation, class schedules of The Spa & Fitness Center, mountain statistics, and the adventurous offerings of our scenic surroundings. As an Esthetician, you will try to up-sell services and options to potential and repeat guests. You strive to provide exceptional service to both fellow staff members and guests at all times.

Essential Job Responsibilities:

Adheres to policies of Taos Ski Valley, Inc.
Performs facials and body treatments that meet the established guidelines for the type of service offering and that fulfill guest expectations.
Performs all treatments on the services menu based upon current licensure.
Assesses contraindications of guest that may prevent service from taking place.
Meets the needs of the guest at all times throughout the service.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
Understands the ingredients in products and can explain their benefits to guests.
Answers guests’ questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Works assigned schedule and arrives and departs from their shift on time.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director/Manager or other management personnel about product needs.
Creates and maintains client cards and treatment notes, when appropriate.
Completes all assigned side work.
Attends all scheduled meetings.
Attends scheduled professional trainings.
Reports any incidents or accidents to a member of the management team.
Other duties as assigned
Reliable attendance on all scheduled workdays

Personal Skills:

Conducts oneself with integrity, respect, and compassion, recognizing that each individual’s unique attributes contribute to the overall success of TSV.
Strives for open, honest, and effective communication in order to build trust in our relationships with our guests and fellow employees.
Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
Efficient, well organized, and able to handle a variety of duties simultaneously
Energetic, enthusiastic, and motivational
Professional manner, discretion, and polished appearance
Strong personal character and commitment to Taos Ski Valley, Inc.’s Vision, Purpose, and Values.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges, and while working in an ever-changing environment.
Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:

Valid New Mexico license in Barber/Cosmetology or other credentials required by the state
Customer service experience, preferably in a spa
Must be able to build positive rapport with the guests
Must be willing to ask for help and/or clarification
Ability to explain various treatments/services to guests
Demonstrates comfort level in product knowledge and recommendation
Fluent in verbal and written English, other language skills preferred
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Physical Demands of Position Include:

Position requires you to lift up to 25 pounds on a frequent basis and occasionally group lift up to 50 pounds. This position requires you to be able to talk, hear, smell stand and walk 80-90% of the time and to sit, stoop, kneel, crouch, and bend 10-20% of the time.

This position will require you to operate the following tools: oils and lotions, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.

Background Check:

Is a Background Check required for this position: Yes
Is an MVR required for this position: No

Food & Beverage

Dishwasher

$18.50 / hour

Taos Ski Valley

The dishwasher’s goal is to maintain the highest professional standard of cleanliness while simultaneously keeping up with a high volume of dishes and cleaning tasks. You will keep the dish area clean, organized, and safe for yourself and other staff who are in the kitchen. This job description is intended to be a broad description of duties.

Essential Job Responsibilities:

Reliable attendance on all scheduled workdays.
Wash dishes, glasses, flatware, pots, and/or pans by machine or hand.
Keep up with high volume of soiled dishes and utensils.
Empty and clean trash and recycling cans.
Sweep and scrub floors daily or as spills occur.
Maintain clean and sanitary workstations at all times.
Reliable attendance on all scheduled workdays.
Assist in food preparation during slow periods.
Perform additional responsibilities, although not detailed, as requested by chef at any time.
Assist in the execution of any food and beverage special events and catering.
Place clean dishes, utensils, pots, pans, and other equipment in designated storage areas.

Personal Skills:

Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitments and Passions.
Provides a guest experience that exceeds the guest’s expectations.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with setbacks, and challenges and while working in an ever-changing environment.

Qualifications & Knowledge:

1 years experience in a high-volume kitchen & or dishwashing preferred
Must have New Mexico Food Handler Certificate prior to or within 30 days of hire.
Ambition to grow into a higher position
Ability to communicate in a positive and productive manner while tasking
Ability to work a flexible schedule including weekends, holidays, and evenings.

Work Environment:

Must be able to work in a fast-paced environment. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Wet surfaces exist and sharp objects are located throughout the work area.

Physical Demands of Position Include:

Must be able to lift up to 50 pounds. 90-100% of the time will be spent standing, walking, reaching, talking, hearing, tasting, and smelling. 25-50% of the time may be spent climbing/balancing, being exposed to hot/humid conditions and the outdoors including winter weather conditions. Occasionally sitting – less than 15% of the time.

Background Check:

Is a Background Check required for this position: No
Is an MVR required for this position: No

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How to Apply

Please click Apply Now to select a job and submit your application on-line.

Thanks for your interest in Taos!

Contact Info

Human Resources
jobs@skitaos.com
575-776-2291 ext 2215
www.skitaos.com

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