Current Job dates:
Currently recruiting for the season that runs from November 28th, 2024 to April 6th, 2025.
- Reckless skier control and documentation
- Avalanche risk mitigation
- Risk mitigation for our guests and employees
- Guest services
- Crowd Control (Lifts, Trails and Special Events)
- Enforcement of Mountain Regulations
- Proper operations of communication equipment
- Evacuation of Aerial Tramways if necessary
- Detailed incident and investigative reports
- Visual inspection of Aerial Tramways to report safety hazards and evidence of damage or wear.
- Constant maintenance of trail safety markings, signs, banners, padding, closures, boundaries, etc.
- Basic Patroller is expected to prepare and review Daily Incident Reports as directed by Ski Patrol Management.
- Basic Patroller is expected to complete all training documentation as directed by Ski Patrol Management.
- Other area personnel Daily- Operational procedures
- Skiing ability that enables them to perform all aspects of their job in a safe manner
- The skills, knowledge and motivation to look to becoming a member of a special team while also performing general patrolling tasks
- Ability to work in stressful environment
- Act as Manager-on-duty in the absences of a Store Manager and Assistant Store Manager
- Assist in maintaining Standard Operating Procedures for managed location
- Creative a positive team environment
- Assist Store Management in onboarding and training of new employees
- Proficient in POS operations including opening/closing procedures and reporting.
- Support Store Management on daily operations, monitoring performance and budget including scheduling and payroll
- Assist Store Management on administrative responsibilities including training, staffing, budgeting and reporting
- Assist Store Management on daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
- Support Store Management in the training of employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures
- Provide excellent customer service, answer customer complaints or inquiries
- Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
- Maintain store visual merchandising standards, cleanliness standards and conditions
- Remain current on new industry products and trends, demonstrate knowledge of products.
- Ensure staff is trained and knowledgeable on current product trends
- Walk the floor regularly to manage the floor for daily MOD responsibilities.
- Communicate ideas or issues with Store Manager to ensure smooth business operations
- Support and assist Store Management in enforcing company cash handling and other Loss Prevention policies and procedures
- Assist and support in management of retail / rental inventory to prevent shrink
- Support in preparation of store retail and rental inventories
- Address staff needs and complaints
- Support and participate with leadership development with staff.
- Provide Store Management with feedback and input on store performance, training, and continuous improvement opportunities.
- Willingness to support other departments in the Retail / Rental division.
- Know and enforce safety initiatives consistent with company guidelines.
- Supports Telluride Ski & Golf sustainability initiatives.
- Adheres to Telluride Ski & Golf policies and procedures.
- Promote, support and understand all activities and events occurring on or off mountain
- Communicate companywide messages and new information to staff
- Perform related tasks or special projects as assigned, including specialty areas like merchandising and rentals
- Support the rotation of the store per season
- Support other Telluride Sports rental shops in their seasonal transitions
- Support other departments in the Retail / Rental division
- Strong communication and problem-solving skills.
- Previous experience in resort, rental and retail preferred
- Knowledge of snow-sport product and rental equipment preferred
- Experience in recreation or winter sports industry preferred
- Ability to worked unsupervised
- Customer service and sales experience required
- Attention to detail
- Safety conscious
- Must be able to identify areas that may need improvement and have initiative to seek solutions.
- Maintain good relationships with internal staff, other store management and personnel and corporate office personnel
- Ability to work in a fast-paced retail and rental environment, multitask and manage multiple customers
- Ability to work a flexible schedule including nights, holidays, weekends and overtime.
- Free Ski Pass for employees
- Discounted pass for full-time employees’ dependents
- Ski and Snowboard School Discounts / Children’s Ski School Discount
- Food and Beverage Discounts for employees
- Lodging discount for employee friends and family (restrictions apply)
- Health Insurance; medical insurance, dental and vision insurance plans.
- Engage and connect with customers by providing the highest level of service to enhance guests experience.
- Provide rental guests with highest level of rental service
- Must be able to multi-task and work in a busy environment
- Must be available to work weekends
- Striving to exceed daily and seasonal sales targets, use upselling and add-ons to increase sales
- Maintain and stay up-to-date on product knowledge to provide exceptional guest service.
- Ability to answer customer questions; provide detailed information including features and benefits of products
- Ability to maintain professional demeanor when interacting with guests and colleagues.
- Know and enforce safety initiatives consistent with company guidelines.
- Supports Telluride Ski & Golf sustainability initiatives.
- Adheres to Telluride Ski & Golf policies and procedures.
- Promote, support and understand all activities and events occurring on or off mountain.
- Proficient in POS operations
- Provides a fun guest experience that exceeds members/guests’ expectations.
- Receiving of goods, tagging, transferring.
- Stock product
- Clean shelves, counters, floors, glass and merchandise as needed.
- Refer customer problems and complains to manager or another senior staff member if appropriate.
- Perform related tasks or special projects as assigned.
- High-attention to detail
- Positive, energetic attitude and customer focused
- Strong communication and problem-solving skills.
- Must be able to identify areas that may need improvement and have initiative to seek solutions.
- Must be a team player.
- Ability to work unsupervised.
- Must be able to work weekends, holidays and overtime.
- Pay range $20 - $22 per hour (based on experience and other factors)
- Free ski pass for you and your dependents
- Employee discounts on food, merchandise, and lodging
- Free ski and snowboard rental
- Assist the Director with the hiring, training, scheduling, orientation and payroll of all Front Desk employees.
- Provide daily supervision, delegation, and motivation of all staff. Ensure staff is following all dept procedures, while providing a high level of service and work ethic.
- Monitor daily performance and appearance of staff. Address any disciplinary issues immediately.
- Follow direction and delegation of Director, and know how to complete Front Desk checklist.
- Manage and expand upon all the services and amenities offered by the dept.
- Perform front desk duties when necessary.
- Assist with late arrivals, early departures, answering phones, taking and delivering wakeup calls, running downtime reports, posting and reconciling charges and generating/ distributing departure folios.
- Maintain up to date knowledge of all hotel products. Train and lead all employees in assisting guests with all questions.
- Develop and maintain daily logs for am/pm shifts for front desk and bellmen.
- Ensure occupancy reports are complete and accurate each morning. Ensure that reports are distributed and updated in a timely fashion.
- Create and maintain concierge program. Work with desk agents and bell staff to ensure personalized concierge service.
- Create an on-going training program to assist all staff in improving their guest service skills, technical skills and conduct pre-season and mid-season orientations.
- Recognize and reward employees for exceptional job performance.
- Assist in perform mid-season and end of season performance bank reviews for all paid staff.
- Maintain the supply of mountain trail maps, Mountain Village and Telluride maps and brochures at the front desk.
- Provide information and assist guest concerning; restaurants, theaters/ musical productions, airlines, automobile rental, transportation directions, office services, beauty/barber establishments, and other appropriate services, and render reservations for such.
- Maintain current listing of local and area attractions, special events and activities.
- Maintain a listing of local transportation guides, churches, sport arenas, etc.
- Provide hours of operations for all restaurants, lounges and shops within the hotel.
- Provide information, maps and directions as required.
- Monitor budgets, revenue goals and long/short term planning for the department. Manage daily labor in a responsible way that falls in line with budget expectations.
- Attend all weekly Operations meetings.
- Set-up daily briefings at each shift change with staff to cover arrivals, departures, VIPS, and other pertinent information.
- Monitor all departmental supply needs and order new supplies when needed.
- Address any issues from guests or other departments in a timely and professional manner.
- Provide a high level of guest service and guest interaction.
- Supports TSG Ski & Golf sustainability initiatives.
- Adheres to TSG Ski & Golf policies and procedures.
- Other duties may be assigned.
- Maintains a high level of customer service and regularly engages in conversations with patrons to ensure customer satisfaction.
- Handles all monies and ensures that the safe balances consistently on a daily basis.
- Trains and directs cashiers in ringing up food and beverage purchases.
- Responsible for assigning drawers to cashiers and holds staff accountable for their money and transactions.
- Responsible for RTP reports, function and maintenance.
- Responsible for adherence of all current sanitation requirements.
- Manages staff daily on dining room procedures.
- Supervises proper cleaning and maintenance of dining room and all public areas of facility, including bathrooms, decks and patios.
- Supervises safe snow removal from outside public areas of facility, and application of snow and ice mitigation materials.
- Ensures that dining area is clean and prepared for next day service.
- Greets guests and explains food ordering process for the venue.
- Handles complaints of patrons.
- Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
- Inspects dining room serving stations for neatness and cleanliness, and requisitions dining room supplies for tables and serving stations and assures side work and stocking is complete.
- Assists in training dining room employees.
- Assists personally or through subordinates with the stocking, cleanliness and maintenance of the scramble area.
- Provides a guest experience that exceeds the guest’s expectations.
- Supports TSG Ski & Golf sustainability initiatives.
- Adheres to TSG Ski & Golf policies and procedures.
- Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.
- Coordinates dining reservations and arranges parties or special services for diners.
- Needs to be knowledgeable of Club member’s names and preferences.
- Greets guests, escorts them to tables, and provides menus and takes drink orders when needed.
- Assists guests with coats, hats, bags, etc.
- Maintains an organized coatroom.
- Inquire if everything was satisfactory with each guest.
- Assists Manager in managing the foyer area and ensures that all guests have been acknowledged and assisted.
- Inspects dining room serving stations for neatness and cleanliness, and requisitions table linen and other dining room supplies for tables and serving stations.
- Completes “nightly alert” sheet.
- Arrange and designate seating chart.
- Must abide by CS Venue grooming and hygiene policy.
- Maintains all health codes and sanitation requirements.
- Provide a guest experience that exceeds the guest’s expectations.
- Supports TSG Ski & Golf sustainability initiatives.
- Adheres to TSG Ski & Golf policies and procedures.
- Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.
- Must be outgoing and personable.
- Must work at least 2 consecutive seasons and/or have at least 1 year fine dining experience.
- Must meet dress code requirements.
- Must be available to work days, nights, weekends and holidays.
- Must be able to lift at least 50 lbs.
- Researching materials and repair and construction alternatives based on repair and maintenance needs and capital needs.
- Ordering and purchasing of materials as directed.
- Determines limits and maintains inventories of parts and supplies at adequate levels to ensure materials are on hand.
- Designs and draws small construction projects based on construction needs and present to Facilities Director.
- Develops and updates Gantt charts on project planning, progressions and construction schedules and presents to Facilities Director weekly.
- Develops maintenance and repair schedules for Crew Supervisor based on work load planning to be presented to Facilities Director and Crew Supervisor weekly.
- Trains and ensures that the Crew Supervisor understands and uses the work order system for all work orders.
- Updates the work order system, maintains database as well as writes and assigns work orders based on priority.
- Assists in the develop, implementation, records and ensure that all crew members are trained as needed in all areas of general safety, specific safety, general trainings and departmental trainings maintains and reports status to Director of Engineering on a weekly basis.
- Recommends safety planning and training based on changes or potential concerns brought by changes in Jobs or changes in safety protocol.
- Assists in the development of building repair lists and plans for repairs based on budgeting constraints and urgency of need.
- Attends manager level meetings with Director of Engineering and or in place of the Director as needed.
- Develops and maintains all records, maps, photos and documents of buildings and projects physically and electronically.
- Assures that the Crew Supervisor is repairing and constructing projects based on design and budget parameters and reports on any discrepancies to the Director.
- Maintains Kronos based on budgeting for capital projects.
- High School diploma or General Education Degree (GED).
- Minimum three years of experience in Facilities Maintenance or a similar trade or building construction related field.
- Experience in conflict resolution when dealing with staff.
- Basic repair experience preferred in drywall, painting, plumbing, electrical, HVAC, lock systems, framing, masonry, A/V systems, fire/life safety systems, boilers, chillers, refrigeration.
- Certified Pool Operator Certificate, or ability to acquire certificate if offered.
- Ability to lead a team with little to no supervision.
- Must have valid Colorado driver’s license, and must present the driver’s license for verification to HR.
- Must be able to work nights, weekends, holidays and overtime as directed.
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Must be able to function effectively in all inclement weather conditions.
- Coordinates with the kitchen expediter as to which courses are being plated.
- Communicates with servers to ensure courses are delivered in a timely manner.
- Busses and sanitizes tables/chairs, changes linens, performs bread service and replenishes water.
- Anticipates and responds to guests’ basic needs and requests in collaboration with server.
- Performs dining room set up and breakdown and completes side work.
- Assists with coffee and tea service.
- Attends daily line-up meetings with Manager/Chef
- Attends all venue training sessions to increase service knowledge
- Employs proper table etiquette and mechanics.
- Maintains all health codes and sanitation requirements.
- Adheres to CS Venue Hygiene and Grooming policy.
- Provide a guest experience that exceeds the guest’s expectations.
- Must have 1-3 years culinary experience.
- Must have and maintain current Alcohol Service certification from a recognized training organization
- Must be available to work days, nights, weekends and holidays.
- Employees at on-mountain venues must be able to ski or snowboard at an intermediate level, and pass company on-snow assessment.
- Must be able to work effectively at altitude of 10,000 ft or above.
- Must be able to function effectively in inclement weather conditions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms; stoop, kneel, crouch.
- The employee must regularly lift and /or move up to 50 pounds
- Greets all who enter restaurant in a friendly and welcoming manner
- Coordinates dining reservations and arranges parties or special services for diners, alerting serving staff to expressed allergy concerns, special occasions, special requests.
- Maintains active table map (seating chart) of Dining Room, including server assignments
- Compiles and maintains waiting list, keeping guests informed regarding table availability
- Greets and escorts guests to tables, presents menus; gives Server’s name; makes accommodation for special seating needs.
- Know and greet Club members by name and their past preferences.
- Attentive to guest needs regarding their outerwear and accoutrements. Maintains an organized coatroom where applicable.
- Manages foyer area access and ensures that all guests have been acknowledged and assisted.
- Assists serving staff by checking and restocking dining room serving stations: for neatness, organization and cleanliness.
- Adheres to CS Venue grooming and hygiene policy.
- Observes and assures compliance with all health codes and sanitation requirements.
- Must be outgoing, personable and organized.
- At least 1-year fine dining experience or similar.
- Must meet dress code requirements.
- Must be available to work days, nights, weekends and holidays.
- Must be able to lift at least 50 lbs.
- Must be available to work days, nights, weekends and holidays.
- Employees at on-mountain venues must be able to ski or snowboard at an intermediate level, and pass company on-snow assessment.
- Must be able to work effectively at altitude of 10,000 ft or above.
- Must be able to function effectively in inclement weather conditions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; sit.
- The employee must regularly lift and /or move up to 50 pounds
- Discussing nail services and treatments with clients
- Removing nail polish
- Exfoliating and removing rough skin from the hands and feet
- Cutting, cleaning, buffing and shining nails
- Pushing back and cutting cuticles
- Massaging clients’ hands, feet and calves
- Applying wraps, artificial nails, polishes and nail art
- Interacting with other members of the salon and spa team as to provide seamless customer experience
- Adhering to the highest standards of sanitation, which includes cleaning and sanitizing tools and equipment
- Advising clients on their haircare needs
- Creating hair styles for formal events
- Analyzing clients’ hair, facial features, and needs, and determining/recommending beauty treatments
- Styling and dressing hairpieces, extensions, and wigs
- Maintaining an appointment calendar through scheduling
- Demonstrating and selling styling products
- Learning and perfecting new styles and techniques
- Maintaining and updating client records
- Shaving and trimming beards and mustaches, and sideburns
- Waxing eyebrows and facial hair
- Trimming, cutting, and shaving hair using clippers, scissors, trimmers and razors
- Maintaining work stations and sanitizing equipment
- Applying chemical setting, straightening or curling solutions
- Using curlers, rollers, hot irons, and curling irons
- Applying hair color, dye, and tints
- Administering therapeutic scalp and hair treatments
- Preforming scalp, neck and face massage
- Applying hot towel treatments
- Recording and updating client records
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with The Peaks Resort standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working.
- Comply at all times with The Peaks Resort standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order.
- Provide Spa tours as necessary.
- Promote and sell spa merchandise
- Check appointment schedule and print daily activities as required as well as complete daily reports.
- Ensure inventory control through proper usage of products.
- Maintain passing scores on treatment inspections.
- Assist with front desk or locker room functions, as necessary.
- Attend meetings/training as required by management
- Perform other duties as requested by management
- High School diploma or equivalent required.
- Fulfillment of current State licensing requirements.
- 2-years experience in nail and hair care preferred.
- 1-year spa experience required.
- Knowledge of additional therapies desired.
- Bi-lingual preferred.
- CPR Certification preferred.
- Maintain current licenses and certifications as required.
- Knowledge of products and food sold and ability to ring them in to the POS system correctly and consistently
- Maintains accuracy and security of cash drawer in accordance with RTP and management standards.
- Ensures sales of alcoholic beverages are in accordance with government laws and company regulations
- Maintains clean and organized work area with sanitation requirements.
- Busses, cleans and re-sets all dining areas throughout service, sanitizing tables and seating
- Maintains retail, beverage stations and service areas area by re-stocking items and refilling condiments.
- Maintains water containers, in numerous locations, to keep them filled through service hours.
- Picks up trash, spills and disposables and puts in appropriate refuse containers.
- transports soiled glassware, silverware, trays to dishwasher; when washed and dried, returns them to stock
- Monitors venue refuse and recycling containers, emptying as necessary and replacing with clean trash bags. Carries filled trash bags, and recycling to designated disposal bins
- Receives deliveries, rotates stock, organizes and maintains clean and orderly storage areas.
- Breaks down boxes for recycling.
- Vacuums, cleans the restaurant before and after service
- Stocks, cleans and maintains bathrooms before, during and after service.
- Shovels and removes snow from decks and all other designated areas in accordance with safety regulations.
- Resupplies bars with kegs, beer bottles, wine, and any items needed.
- Observes and follows all sanitation requirements.
- Move furniture as needed in dining area set up, and to allow snow/ice removal as needed.
- Set up and break down furniture in outside areas, in preparation for storms, grooming, or snow clearance.
- Stock fire wood and maintain fireplace during service, if applicable.
- Must have working knowledge of US Currency, coins and paper denominations
- Know how to operate and maintain all front of the house equipment.
- Must be able to work weekends and holidays.
- Employees of On-Mountain venues must be able to ski or snowboard at an intermediate level, and be able to pass company on-mountain assessment.
- Must have current certification from recognized Alcohol Service Training
- Must be able to work effectively at altitude of 10,000 ft or above.
- Must be able to function effectively in inclement weather conditions.
- Responsible for every aspect of designated dishes.
- Prepares and organizes "station mise en place" for daily service.
- Executes assigned dishes to conform with recipe and presentation standards
- Maintains clean, safe and orderly station
- Assists other cooks when available.
- Breaks down station, sanitizes, restocks and participates in overall kitchen clean-up.
- Prepares daily staff meal.
- Consistently adheres to all food handling and safety measures
- Fills out daily prep sheets for following days' service.
- Works to provide quality and timely execution of dishes to front of house staff for timely and highest level of guest service.
- Observes and complies with all health codes and sanitation requirements.
- Operates assigned station as directed by Executive Chef.
- Must have thorough knowledge of how to operate and maintain all kitchen equipment utilized at his station, or that he uses during his shift.
- Must have basic knife skills.
- At least 1-3 years cooking experience recommended; in a fine dining environment preferred.
- Must be available to work nights, weekends and holidays.
- Employees working at on-mountain venues must be able to ski/snowboard at an intermediate level and pass company on-snow assessment.
- Must be able to work effectively at altitude of 10,000 ft or above.
- Must be able to function effectively in inclement weather conditions.
- Must be able to lift at least 100 lbs.
- Assigns duties relative to all mountain activity bookings to front line sales agents, and examines work for exactness, neatness, and conformance to policies and procedures.
- Helps guests schedule guides, group, and/or private lessons, and determine what product is most suitable for their needs.
- Answers questions concerning pricing, products, conditions, etc.
- Answer all incoming phone calls and emails to all relative accounts efficiently and courteously.
- Facilitates needs of Ski & Snowboard School/Summer Activities Supervisor teams as it pertains to on-mountain real time issues.
- Delegate work to employees, track progress and provide constructive feedback.
- Support activity sales staff in daily duties and sets the precedent for frontline sales.
- Set daily break schedule for front line employees.
- Communicate accurate inventory of all ticket stock, trail maps, brochures, and general office supplies to Activity Sales Manager.
- Keep front-line and sales office organized, stocked and clean to maximize efficiency.
- Actively promote, sell and up-sell all resort and area products and services.
- Supports Telluride Ski & Golf sustainability initiatives.
- Adheres to Telluride Ski & Golf policies and procedures.
- Knowledge of and adheres to Skier Responsibility Code and Skier Safety Act.
Supervisory Responsibilities:
Directly supervises 5–8 front line employees in the Mountain Activities Sales Department. Delivers supervisory responsibilities in accordance with the organization's policies and applicable procedures. Responsibilities include training employees, planning, assigning and directing work, setting daily break schedules, addressing complaints, resolving problems, oversees all in-person private lesson booking processes, aids in the private lesson billing process and aiding in all aspects of the sale and fulfillment process.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or equivalent; and 1-2 years related customer service experience. Ideal candidate will have resort POS operating systems experience, reservation/travel agency-like experience and/or concierge experience.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math and accounting
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual preferred to have knowledge of TSG resort POS software; Microsoft Outlook, Internet Explorer Internet software; Excel Spreadsheet software and Microsoft Office Suite Word Processing software.
Other Qualifications:
·Extensive knowledge of pricing and product structure.
·Extensive knowledge of skiing abilities.
·Extensive knowledge of equipment needs.
·Extensive knowledge of local information.
·Extensive knowledge of the Skier Responsibility Code.
·Must be able to work weekends, holidays and overtime.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be intermediate skier or better. The noise level in the work environment is usually moderate.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The wage for this position is $21/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts.
- Ensure that physical condition of the property is maintained according to company operating and safety standards.
- Responsible for the decorum and cleanliness of all grounds and building interiors and exteriors.
- Responsible for snow control of all parking lots, sidewalks, and balconies as to ensure the safety of all residents and visitors.
- Handle all maintenance-related resident issues in a timely fashion, while communicating the status to the Engineering Supervisor as well as the residents.
- Organize and prioritize service requests and general maintenance tasks. Ensure that all service orders are properly documented in accordance with the company’s service order procedures.
- Ensure that vacant units are made rent-ready in a timely manner. Ensure all make-readies are inspected.
- Must be knowledgeable of inventory levels of spare parts and supplies and inform supervisor of shortages.
- Maintains the Spa swimming pools. Duties include:
- Regularly testing swimming pool water quality and pH balance
- Treats swimming pool to maintain proper chemical balance
- Ensure the swimming pool is clean and perform schedule cleaning duties
- Maintenance as required
- May be required to obtain CPO certification
- Covers Security department as needed
- Adhere to the company's safety programs, policies and procedures.
- Participate in company training classes, as required.
- Other duties may be assigned.
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HVAC
- Plumbing
- Electrical
- Sheetrock
- General carpentry
- Painting
- Pool care
- Exterior repairs – gutters, fascia & soffits, paint & maintenance
(All major roofing, plumbing, electrical work, HVAC will be completed by licensed, insured contractors.)
- Licenses: Valid driver's license
- Attendance: Position requires ability to work any of the seven days of the week, 52 weeks of the year. It is extremely critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job. Position requires the ability to serve on-call, as scheduled or as necessary including times of inclement weather and state of emergencies.
- Equipment: Position requires individuals to furnish their own vehicle when needed for transportation for shift and call in work.
- Strong customer service orientation
- Good verbal and written communication skills
- Good organizational skills
- Must have valid Colorado driver’s license, and must present the driver’s license for verification to HR.
- Must be able to work nights, weekends, holidays and overtime as directed.
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Must be able to function effectively in all inclement weather conditions.
- Places patients on stretcher and loads stretcher into Van, usually with help of Ski Patrol.
- Takes sick or injured persons to hospital, or convalescents to destination, using skill and caution in driving to avoid sudden motions detrimental to patients.
- Reports facts concerning accident or emergency to hospital personnel or law enforcement officials.
- Provide a guest experience that exceeds the guest’s expectations.
- Supports TSG Ski & Golf sustainability initiatives.
- Adheres to TSG Ski & Golf policies and procedures.
- Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.
- Must have valid Driver’s License and pass insurance screening
- Must have minimum 3 years of driving experience.
- Must be at least be 25 years of age.
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Must be able to function effectively in inclement weather conditions.
- Must be able to work weekends, holidays, overtime as job requires.
- Reckless skier control and documentation
- Avalanche risk mitigation
- Risk mitigation for our guests and employees
- Guest services
- Crowd Control (Lifts, Trails and Special Events)
- Enforcement of Mountain Regulations
- Proper operations of communication equipment
- Evacuation of Aerial Tramways if necessary
- Detailed incident and investigative reports
- Visual inspection of Aerial Tramways to report safety hazards and evidence of damage or wear.
- Assists in avalanche mitigation
- Understanding laws and regulations concerning ski area operations
- Development of written documentation
- Learning all aspects of Basic Patrol responsibilities
- Completion of training checklists
- Review of all written documentation
- Training on all related Ski Patrol equipment
- Responsible for proper operation and care of communication equipment
- Be familiar with Crisis Management Plans
- Work closely with community Emergency Management Services
- Patroller Trainee receives work direction from Ski Patrol Director, Assistant Ski Patrol Director and Ski Patrol Supervisors.
- Work direction is provided verbally and in writing.
- Work in progress is reviewed regularly and approved by Ski Patrol Director, Assistant Ski Patrol Director and Ski Patrol Supervisor.
- Questions regarding the assigned task should be directed to the Ski Patrol Supervisor, Assistant Ski Patrol Director or Ski Patrol Director.
- Patroller Trainee has decision making authority regarding daily maintenance of equipment.
- Decisions involving departmental policy must be referred to the Ski Patrol Director.
- Patroller Trainee is expected to prepare Daily Incident Reports as directed by Ski Patrol Management.
- Patroller Trainee is expected to complete all training documentation as directed by Ski Patrol Management.
- Patroller Trainee time spent operating equipment daily - 30%
- Patroller Trainee is required to take care of equipment but is not required to service or repair equipment.
- All Ski Patrol Department personnel Daily Operational concerns
- All mountain department personnel Daily Interdepartmental concerns
- Guests Daily skier education, mountain information, etc.
- Other area personnel Daily- Operational procedures
- Ability to interact and maintain positive relationships with guests, co-workers and management
- Skiing ability that enables them to perform all aspects of their job in a safe manner
- Ability to work in stressful environment
- High school diploma or general education degree (GED) - College preferred.
- Outdoor Emergency Care and CPR for the professional rescuer
- One year previous experience in related field and/or combination of education and experience
- Must be able to lift 50 lbs.
- Must be an expert level skier
- Must be able to work for extended periods of time in variable and sometimes extreme weather conditions
- Must be able to function effectively at elevations of 10,000 feet or higher
- Must be able to write legibly
- Must be able to speak and understand English
- Must be a minimum of 18 years of age
- Must be able to obtain a Colorado Type 1 Blasters Permit
- Extreme outdoor winter conditions with frequent inclement weather and intense solar radiation
- The most strenuous activity involves setting up the mountain with tower pads, ski packing, boot packing, building barriers, skiing patients down in toboggans for long distances, climbing lift towers, hiking in deep snow.
- The hazards involved in the job are weather related. Deep snow, the chance of avalanches, the inherent risks of the sport of skiing. Daily wear and tear on your body incurred from extensive time on skis. Also hazards specific to their special team activity i.e. heights and weather conditions, sliding snow as well as explosives, rock fall, collisions with other skiers or machines and skiing in difficult snow conditions.
- High School diploma or equivalent required.
- CPR certification required.
- 1-year housekeeping or spa experience preferred.
- Bi-lingual preferred.
- ACE certification desired.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with The Peaks Resort standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag when working/current uniform is black or white on black.
- Comply at all times with The Peaks Resort standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Greet and welcome all guests and members and offer assistance including but not limited to; issuing lockers, offering towels, assisting with lockers, steam, and sauna, and guest amenities. Continue to offer assistance on an ongoing basis.
- Must be the initial and complete source of information regarding what is available at the Spa and all procedures to ensure guest comfort (i.e. treatments, equipment and products).
- Directly responsible for maintaining the cleanliness and orderliness of the Lounge and Tearoom including ensuring facility/amenities are stocked and in proper working order.
- Monitor fitness area for cleanliness.
- Maintain supplies as needed.
- Demonstrate and give complete and proper instruction on the use of steam and sauna equipment.
- Use Spa software to check guest appointments.
- Recognize and respond appropriately to emergency situations.
- Assist in the fitness area, as necessary.
- Attend meetings/training as required by management.
- Perform other duties as requested from management.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to convey information and ideas clearly
- Ability to deal with standardized situations with only occasional or no variables
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to work nights, weekends, holidays and overtime.
- Must be able to multi task.
- Must routinely meet deadlines
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Flexible and long hours sometimes required, including holidays and weekends.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Examine ticket or pass to verify authenticity and scan RFID pass to verify validity.
- Assist Security department with the protection of the ski company’s assets by scanning all products and alerting Security personnel when appropriate.
- Understand all pass/ticket products and error messages on scan guns. Coordinate with pass office to fix invalid products in a timely and professional manner.
- Prevent fraud by always confirming picture on pass is the correct person.
- Familiar with daily snow and grooming report.
- Greet each guest entering the maze area. Be able to help with directions and other on-mountain questions.
- Provide proper communication with both lift operations and ski patrol dispatch.
- Maintain, as well as assist with the maze area set-up and tear down.
- Provide a high level of guest service and guest interaction.
- Support TSG’s vision, mission, and goals.
- Adhere to all TSG policies and procedures listed in the employee handbook.
- Understand and apply the Skier Responsibility Code and Colorado Skier Safety Act.
- Other duties may be assigned.
- Must be able to work weekends, holidays and overtime.
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Must be able to function effectively in inclement weather conditions.
- Diagnose and repair all vehicle problems, in an expedient fashion
- Perform PM’s on all vehicles quickly and efficiently
- Perform advanced fabrication and custom modifications
- Improvise and pioneer efficient methods for service and repairs
- Give advice and pointers to less experienced staff
- Document all parts usage.
- Document all work done on work orders
- Follow all shop safety practices and dress code.
- Maintain tools and work area
- Manage motor pool and have accountability for damage on a daily basis.
- Perform other tasks as assigned
- Provide a guest experience that exceeds the guest’s expectations.
- Support Telluride Ski & Golf sustainability initiatives.
- Adhere to Telluride Ski & Golf policies and procedures.
- Knowledge of and adheres to Skier Responsibility Code and Colorado Skier Safety Act.
- Must have valid driver’s license.
- Must own basic tools.
- Must be able to work nights, weekends, holidays and overtime.
- Must be able to function effectively at elevations of 10,000 feet or higher.
- Must be able to function effectively in inclement weather conditions.
Ski Patrol Basic
The Telluride Ski Patrol is an all-paid, professional ski patrol. Candidates must possess a current Outdoor Emergency Care (OEC) or Emergency Medical Technician - Basic (EMT-B) certification or WFR if certified through Wilderness Medical Institute, Wilderness Medical Associates or SOLO. Applicants must have a high level of fitness and ski (no snowboards) at an expert level. Experience in avalanche mitigation, beacon search/companion rescue and high angle rescue are a plus. New patrollers must commit to a full time seasonal schedule of four days per week. Must have at least one year previous patrolling experience at a resort with an avalanche mitigation program.
1. MAJOR FUNCTION:
The Basic Patroller is responsible for assisting the ski patrol department in the performance of daily patrol duties, including but not limited to, first aid and evacuation of injured guests, trail safety checks, trail maintenance and hazard mitigation throughout the day and trail clearing (sweep). The Basic Patroller will also engage in guest service, skier safety education and enforcement, avalanche mitigation, risk management and incident investigation. The Basic Patroller is responsible for assisting the ski patrol department in maintaining toboggans, signs, fences, snowmobiles, Beacon Basin, etc. They also help with equipment inventory, supply inventory, purchasing, training and boundary management as assigned.
2. DEPARTMENT FUNCTION:
The primary function of the Department is to provide a safe and efficient rescue and evacuation of injured guests from the mountain. Additional duties of the Department include:
3. SPECIFIC DUTIES:
Duties Frequency % of Time
Risk Management Daily 25%
·Responsible for safety of guests and employees while on resort property
·Assists in avalanche mitigation
·Provide protection and training of staff in related fields
·Understanding laws and regulations concerning ski area operations
Documentation Daily 10%
·Development of written documentation
·Periodic evaluation of all documentation
Training Daily 35%
·Assist in the development and evaluation of specific training programs
·Assist in the development of training checklists
·Review of all written documentation
Equipment Daily 25%
·Evaluate, maintain and inventory equipment in related field
·Responsible for assisting in the training of other patrollers
·Responsible for proper operation and care of communication equipment
Other duties Daily 5%
·Be familiar with Crisis Management Plans
·Work closely with community Emergency Management Services
4. ASSIGNMENT, REVIEW AND APPROVAL OF WORK:
·Basic Patroller receives work direction from Ski Patrol Director, Assistant Ski Patrol Director and Ski Patrol Supervisors.
·Work direction is provided verbally and in writing.
·Work in progress is reviewed regularly and approved by Ski Patrol Director, Assistant Ski Patrol Director and Ski Patrol Supervisor.
·Questions regarding the assigned task should be directed to the Ski Patrol Supervisor, Assistant Ski Patrol Director or Ski Patrol Director.
5. RESPONSIBILITY AND DECISION MAKING AUTHORITY:
·Basic Patroller has decision making authority regarding daily maintenance of equipment.
·Decisions involving departmental policy must be referred to the Ski Patrol Director.
6. REPORT PREPARATION:
7. EQUIPMENT OPERATION:
·Basic Patroller time spent operating equipment daily - 45%
·Basic Patroller is required to take care of equipment and is required to service or repair equipment.
Equipment % of Time
Skis 25%
Snowmobiles(Training) 5%
Computers 5%
Special Teams Equipment 10%
8. RELATIONS WITH OTHERS:
Basic Patroller will be required to have contact and work with persons both inside and outside of the Company.
Name and Title Frequency & Purpose
·All Ski Patrol Department personnel Daily Operational concerns
·All mountain department personnel Daily Interdepartmental concerns
·Guests Daily skier education, mountain information, etc.
9. WORK DIRECTION:
Basic Patroller has no responsibility for directing the work of other employees.
10. SUPERVISION:
Basic Patroller has no supervisory responsibility.
11. DIFFICULTY OF WORK:
The most difficult part of being a Basic Patroller is mastering the major patrol functions, becoming proficient in the additional duties of patrolling and acquiring the qualifications to obtain membership on one of the special teams. Physical demands of the job are significant.
12. KNOWLEDGE, SKILLS, and ABILITY:
·Ability to interact and maintain positive relationships with guests, co-workers and management
13. EDUCATION, TRAINING AND EXPERIENCE:
·High school diploma or general education degree (GED) - College preferred.
·Outdoor Emergency Care and CPR for the professional rescuer
·Avalanche Level 1 Certification
·At least one year previous patrol experience and satisfactorily completed the Trainee checklist.
Other requirements;
·Must be able to lift 50 lbs.
·Must be an expert level skier
·Must be able to work for extended periods of time in variable and sometimes extreme weather conditions
·Must be able to function effectively at elevations of 10,000 feet or higher
·Must be able to write legibly
·Must be able to speak and understand English
·Must be a minimum of 18 years of age
Must be able to obtain a Colorado Type 1 Blasters Permit
Must have at least 1 year of previous Ski Patrol experience at a similar larger destination resort
14. LEARNING PERIOD:
To perform this position competently, a new employee would need a minimum of 1 years of experience in a related field. Learning all aspects of patrolling so that they can look to joining a special team takes the longest.
15. CAREER PATH:
A typical career path would involve a solid educational background combined with a background in outdoor recreation, outdoor education as well as involvement in team athletics. The most successful individuals would have a resume that displays a progression of experiences that displays the acquisitions of skills blending with evidence of leadership skills. Typical outstanding characteristics might be a background with Outward Bound, Scouting, National Outdoor Leadership experience, US military background, etc.. The most successful candidates have relatively extensive work experience.
16. WORKING CONDITIONS:
·Extreme outdoor winter conditions with frequent inclement weather and intense solar radiation
·The most strenuous activity involves setting up the mountain with tower pads, ski packing, boot packing, building barriers, skiing patients down in toboggans for long distances, climbing lift towers, hiking in deep snow.
·The hazards involved in the job are often weather related i.e. deep snow, the chance of avalanches, wind chill and intense solar radiation. The inherent risks of the sport of skiing. Daily wear and tear on your body incurred from extensive time on skis. Some hazards are specific to their special team activity i.e. heights and weather conditions, sliding snow as well as explosives, rock fall, collisions with other skiers or machines and skiing in difficult snow conditions.
17. ADDITIONAL INFORMATION:
The Basic Patroller is expected to have the ability to learn the overall operation of the mountain and to operate at a high level in stressful situations. They will be able to demonstrate their knowledge of how all aspects of the operation work together.
The person in this position will provide superior service to our customers (internal and external) at all times and when interacting with the guest, will respond to all guests in a courteous efficient manner. Must be able to think and work as a team player coordinating our efforts towards a common goal.
This employee supports company philosophy, goals, and objectives. Must be able to handle multi-tasking and bring these tasks to completion quickly, accurately and in a timely manner.
This is an hourly position and is subject to overtime.
Position may be required to work evenings, weekends and holidays .
The pay rate for this position starts at $22.50/hr depending on training and experience.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Telluride Sports Advanced Supervisor
Job Summary
Advanced Supervisor is responsible for supporting the Store Manager and Assistant Store Manager in the daily business operations of retail / rental locations. Advanced Supervisor is a key holder and has increased decision making authority; acts as a manager-on-duty in absence of other management presence. Assist in supervising, mentoring and training a staff on exceptional service to our guests.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Shoulder Season Essential Duties and Responsibilities:
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supervising, mentoring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing staff complaints and resolving problems. Assists and communicates weekly staff schedules.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is returning to retail sales within the company or has at least two-year previous experience in sales or retail.
Education and/or Experience:
Bachelor degree in related field of business, fashion, retail management; or four years minimum of retail management experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Retail Point of Sale Systems, proficient in using Microsoft Outlook, Excel, Word and PowerPoint, internet search engines, basic accounting, and Adobe.
Other Qualifications:
Must possess excellent time management skills and the ability to work independently as well as basic computer knowledge:
Expected pay range begins $22 to $24 Individual compensation dependent on experience and variety of factors.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Work Environment:
The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.
Job Benefits:
Telluride Sports Ski & Snowboard Rental Technician
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Supervisory Responsibilities:
No supervisory responsibilities.
Education and/or Experience Required:
High school diploma or general education degree (GED). One to three months minimum of retail experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of or ability to learn point of sale systems, inventory systems, basic accounting, familiar with Microsoft Office, internet search engines.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Work Environment:
The characteristics of the work environment described here are typical of those an employee will experience while carrying out the essential functions of this job. Reasonable accommodations can be provided to support individuals with disabilities in performing these essential functions. During the performance of job duties, the employee is rarely exposed to outdoor weather conditions. The noise level is generally quiet.
Benefit and Compensation:
Join our dynamic team and enjoy great perks while working in a fantastic environment. Apply now to become a part of Telluride Sports!
Peaks Resort & Spa Front Desk Supervisor
Summary: Oversee the training, daily operations, and supervision of all aspects of Front Desk.
Essential Duties and Responsibilities:
Supervisory Responsibilities:
Supervise a staff of 8 - 10 paid staff (front desk, bell, and concierge staff). Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelor's degree (B. A.) from 4 year college or university preferred. 1 to 2 years hotel industry experience and supervisory and/or management experience preferred.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to calculate figures and amounts such as rates, taxes, discounts.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Outlook, Internet Explorer, and Microsoft Office. Hotel Reservation systems knowledge preferred.
Other Qualifications:
Ability to stand for considerable amounts of time.
Knowledge of Telluride Ski & Golf and the Telluride region.
Able to work nights, weekends, holidays and overtime as job requires.
Able to function effectively at elevations of 10,000 feet or higher.
Able to function effectively in inclement weather conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate.
The pay rate for this position is $21.00/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) Match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Allred's Restaurant FOH Supervisor
Summary: Supervises all front house personnel during food service and during the Manager’s days off or absence. Coordinates activities of dining room personnel to provide professional service to patrons by performing the following duties.
Prefer Somm experience, 5yrs f/b experience with some supervisor/management experience.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
The pay rate for this position is $22/hr.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Allred's Restaurant Host
Summary: To ensure an exceptionally high level of service to guests of CS Venue and interact with the guests in a positive, professional manner with enthusiasm and sincerity.
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience:
High school diploma or general education degree (GED), must have 1-2 seasons experience with the company.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Basic understanding of Restaurant point-of-sale system and Open Table
Other Qualifications:
Must be able to function effectively at 10,000 feet above sea level.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The pay rate for this position is $18.50/hr.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Assistant Director of Engineering
Summary: The Peaks Engineering Assistant Director reports to The Peaks Director of Engineering and assists with or is directed to accomplish, a variety of tasks on a daily basis that will include, but is not limited to specific tasks.
Essential Duties & Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Equipment and Tool Operation:
Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, skid steer, electric power tools, levels, shovels, picks, masonry equipment, ladders, other hand and power tools that are needed to complete a certain task in a safe and effective manner.
Education and/or Experience:
Language Skills:
Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.
Mathematical Skills:
Basic understanding of algebra and geometry at a 12th grade level.
Reasoning Ability:
Ability to apply common sense understanding to carry out multistep instructions. Be able to identify complex problems and determine root cause for prevention and repair.
Other Qualifications
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment. The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl. When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body. The employee must occasionally lift and/or move up to 80 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions, including extreme heat, extreme cold, as well as wet and slippery conditions. While outside the employee is occasionally exposed to direct sunlight, dust, pollen and equipment exhaust fumes. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate, but can be loud when around machinery or equipment.
The pay rate for this position is $25/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) Match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Bon Vivant Bistro Backwaiter
Summary:
Assists Servers to ensure an exceptionally high level of service to guest and to interact with guests in a positive, professional manner with enthusiasm and sincerity.
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities; however, it is expected that back waiter will work with other back waiters and servers in a team relationship with expediter, bussers and bar staff
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
High school diploma or general education degree (GED). 1-3 years experience in a food service establishment.
Language Skills:
Fluency in the English language: read, write, speak clearly and effectively. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Basic operational understanding of POS system.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to extreme cold. The noise level in the work environment is usually loud.
You must be able to ski or snowboard at intermediate level or above, and have your own equipment. You will have to pass an on-snow skills assessment before you will be able to work. Employment is contingent on passing this assessment.
The wage range for this position is $9.54-14/hr. This position does have the ability to earn tips.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Bon Vivant Bistro Host
Summary:
Utilize excellent customer service skills to ensure an exceptionally high level of service in welcoming and seating guests at CS Venue, while coordinating dining room seating chart, and interacting with the guests in a positive, professional manner with enthusiasm and sincerity.
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience:
High school diploma or general education degree (GED). 1-2 years experience with the company.
Language Skills:
Fluency in the English language: read, write, speak clearly and effectively. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Operational understanding of reservation systems (e.g. Open Table”), POS system, Word processing spreadsheet and email and internet software.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions including extreme cold. The noise level in the work environment is usually moderate.
You must be able to ski or snowboard at intermediate level or above, and have your own equipment. You will have to pass an on-snow skills assessment before you will be able to work. Employment is contingent on passing this assessment.
The pay rate for this position is $14/hr. This position does have the ability to earn tips.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Cosmetologist
Summary: The Cosmetologist is responsible for providing quality, professional service in the administration manicures and pedicures.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Supervisory Responsibilities:
The position has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
The wage for this position is $11.40/hr + tips & service commissions
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Gorrono Ranch Restaurant Expo/Food Runner
Summary: Customer Service and Guest Relations. General Work in all areas of the restaurant including cashiering, bussing tables, stocking supplies and general cleaning and snow removal. Serves restaurant customer by performing the following duties
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Education and/or Experience:
Previous restaurant experience preferred but not required. Cashiering experience preferred, but not required. High School diploma or GED; or current Student status
Language Skills:
Working knowledge of spoken English. Read, understand and write simple English. Knowledge of other languages a plus.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate percentages helpful.
Reasoning Ability:
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Computer Skills:
To perform cashiering portion of job successfully, an individual must be able to learn and operate POS and be able to process transactions competently.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds, and frequently lift and/or move up to 80 pounds.
Work Environment:
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions and extreme cold. The noise level in the work environment is usually moderate.
These work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You must be able to ski or snowboard at intermediate level or above, and have your own equipment. You will have to pass an on-snow skills assessment before you will be able to work. Employment is contingent on passing this assessment.
The pay rate for this position is $14/hr. This position does have the ability to earn tips.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles, discounted meals and lodging, and ski school discounts
Gorrono Ranch Restaurant Line/Station Cook
Summary:
Under the supervision of Kitchen Management (Chef de Cuisine and Sous Chef) prepares and plates a wide range of cold hot dishes using accepted kitchen techniques and following venue recipe, producing plates with uncompromised food quality. Stations include saute, grill, fry, garde manger (cold appetizers, salads, desserts).
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities; however, it is expected that line/station cook will work all members of the kitchen team in mutual support
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience:
High school diploma or general education degree (GED), 1-3 years kitchen experience and strong interest in culinary arts.
Language Skills:
Intermediate competency in speaking English; ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to present information clearly to other employees. Knowledge of Spanish helpful
Mathematical Skills:
Ability to add and subtract two-digit numbers and to multiply and divide. Ability to calculate fractions and multiples, using kitchen tools of liquid/dry measure and weight.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
Computer Skills:
None required
Other Qualifications:
Physical Demands:
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; see, talk, hear and taste and smell. The employee is frequently required to stoop, kneel, crouch, or crawl.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually loud.
You must be able to ski or snowboard at intermediate level or above, and have your own equipment. You will have to pass an on-snow skills assessment before you will be able to work. Employment is contingent on passing this assessment.
The pay rate for this position is $20/hr.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Mountain Activity Sales Supervisor
Summary: Fun, fast paced office environment, the Mountain Activities Sales Line Supervisor provides exceptional guest service by demonstrating a high level of knowledge for mountain activities, the ski resort and destination provide. Facilitates all aspects of selling mountain activities, which include but are not limited to ski and snowboard lesson packages, mountain bike lesson packages, lift access, kids camp programs and guided activities. Reports directly to Mountain Activity Sales Manager and Assistant Manager. Must be able to lead by example whilst performing all the essential duties of subordinate Mountain Activity Sales staff.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
·Completes daily client and location close reports from individual point of sales and assigned sales location(s).
·Opens and closes assigned sales location(s) by securing the premises and depositing daily monies per company policy and procedure.
·Studies and standardizes procedures to improve efficiency of subordinates.
·Maintains harmony among workers and resolves grievances.
·Adjusts errors and complaints.
·Attends departmental and organizational meetings.
·Provide and train staff to deliver a guest experience that exceeds both guest and staff expectations.
·Able to communicate effectively with Accounting, IT, Ticket Checking, Mountain Operations, Ski & Snowboard School, HR, Risk Management and Security departments in a timely manner when an issue arises.
·Assist in interviewing potential new hires.
Peaks Maintenance Tech
Summary:
Performs a variety of facility maintenance and construction tasks, personally and with the assistance of other employees or sub-contractors.
Essential Duties and Responsibilities:
Supervisory Responsibilities:
This person may be asked to and must be able to be in charge of the Engineering dept. when no other supervisors in Engineering dept. are available. This may be on his/her weekend or on vacation, and handle problems and concerns within the knowledge base and scope of the tech position.
Education and/or Experience:
High School diploma or General Education Degree (GED). Minimum one year experience in Facilities Maintenance or a similar trade or building construction related field.
Qualifications: Must be able to diagnose and repair basic problems with, but not limited to, the following:
Equipment and Tool Operation:
Employee must be capable of operating a variety of equipment relative to this position which shall include, but not limited to, trucks, electric power tools, levels, shovels, picks, masonry equipment, ladders, and other hand and power tools that are needed to complete a certain task in a safe and effective manner. All equipment must be used without jeopardizing the safety of themselves, fellow employees and residents. Appropriate safety equipment and apparel must be worn.
Language Skills:
Ability to read a multi-syllable words and to recognize similarities and differences between words and between series of numbers. The ability to read and write at the 12th grade level.
Mathematical Skills:
Basic understanding of algebra and geometry at a 12th grade level.
Reasoning Ability:
Ability to apply common sense understanding to carry out multistep instructions. Be able to identify complex problems and determine root cause for prevention and repair.
Other Qualifications
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee must be able to work a 40 hour work week. While performing the duties of this job, the employee is regularly required to traverse on uneven and rough terrain, as well as paved and unpaved trails, use hands and arms to handle and manipulate objects, tools or controls; and operate foot controls on equipment. The employee is frequently required to stand, sit, climb, balance, stoop, kneel, crouch, and crawl. When operating equipment the employee is frequently exposed to bouncing, jostling, twisting and turning of the upper body. The employee must occasionally lift and/or move up to 80 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions, including extreme heat, extreme cold, as well as wet and slippery conditions. While outside the employee is occasionally exposed to direct sunlight, dust, pollen and equipment exhaust fumes. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate, but can be loud when around machinery or equipment.
The pay rate for this position is $23/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) Match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts.
Ski Patrol Van Driver
Summary: Drives ambulance to transport sick, injured, or convalescent persons by performing the following duties.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned:
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts and vibration. The noise level in the work environment is usually moderate.
The pay rate for this position is $18.50/hr.
Benefits include sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Ski Patroller Trainee
The Telluride Ski Patrol is an all-paid, professional ski patrol. Candidates must possess a current Outdoor Emergency Care (OEC) or Emergency Medical Technician - Basic (EMT-B) certification, or a Wilderness First Responder taught by Wilderness Medical Institutes, Wilder Medical Associates, or SOLO. Applicants must have a high level of fitness and ski (no snowboards) at an expert level. Experience in avalanche mitigation, beacon search/companion rescue and high angle rescue are a plus. New patrollers must commit to a full time seasonal schedule of four days per week.
1. MAJOR FUNCTION:
The Patroller Trainee is responsible for assisting ski patrol department in all aspects of ski patrol, including but not limited to, first aid and evacuation of injured guests, trail checks, equipment maintenance, guest service, avalanche mitigation, risk management and incident investigation.
2. DEPARTMENT FUNCTION:
The primary function of the Department is to provide a safe and efficient rescue and evacuation of injured guests from the mountain. Additional duties of the Department include:
3. SPECIFIC DUTIES:
Duties Frequency % of Time
Risk Management Daily 20%
Responsible for safety of guests and employees while on resort property
Documentation Daily 15%
Training Daily 30%
Equipment Daily 30%
Other duties Daily 5%
4. ASSIGNMENT, REVIEW AND APPROVAL OF WORK:
5. RESPONSIBILITY AND DECISION MAKING AUTHORITY:
6. REPORT PREPARATION:
7. EQUIPMENT OPERATION:
Equipment % of Time
Skis 25%
Snowmobiles 0%
Computers 5%
8. RELATIONS WITH OTHERS:
Patroller Trainee will be required to have contact and work with persons both inside and outside of the Company.
Name and Title Frequency & Purpose
9. WORK DIRECTION:
Patroller Trainee has no responsibility for directing the work of other employees.
10. SUPERVISION:
Patroller Trainee has no supervisory responsibility.
11. DIFFICULTY OF WORK:
The most difficult part of being a Patroller Trainee is learning the basic aspects of ski patrolling. Learning trail names, sweep procedures, avalanche control routes, mountain logistics, gaining first aid experience and self-confidence are a challenge especially to someone who is experiencing the mountain for the first time. Physical demands of the job are significant.
12. KNOWLEDGE, SKILLS, and ABILITY:
13. EDUCATION, TRAINING AND EXPERIENCE:
Other requirements;
14. LEARNING PERIOD:
To perform this position competently, a new employee would need a minimum of 1 years of experience in a related field. Learning Mountain Logistics and how the departments work together takes the longest period to learn.
15. CAREER PATH:
A typical career path would involve a solid educational background combined with a background in outdoor recreation, outdoor education as well as involvement in team athletics. The most successful individuals would have a resume that displays a progression of experiences that displays the acquisitions of skills blending with evidence of leadership skills. Typical outstanding characteristics might be a background with Outward Bound, Scouting, National Outdoor Leadership experience, US military background, etc. The most successful candidates have relatively extensive work experience.
16. WORKING CONDITIONS:
17. ADDITIONAL INFORMATION:
The Patroller Trainee is expected to have the ability to learn the overall operation of the mountain and to operate at a high level in stressful situations. They will be able to demonstrate their knowledge of how all aspects of the operation work together.
The person in this position will provide superior service to our customers (internal and external) at all times and when interacting with the guest, will respond to all guests in a courteous efficient manner. Must be able to think and work as a team player coordinating our efforts towards a common goal.
This employee supports company philosophy, goals, and objectives. Must be able to handle multi-tasking and bring these tasks to completion quickly, accurately and in a timely manner.
This is an hourly position and is subject to overtime.
Position may be required to work evenings, weekends and holidays.
The pay rate for this position starts at $18.50/hr.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Spa Attendant
Summary : The Spa Lounge Attendant is responsible for monitoring the locker room during operating hours and will assist all guests and members in the Spa.
Education & Experience:
Essential Duties and Responsibilities:
Marginal:
Supervisory Responsibilities:
The position has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Reasoning Ability:
Other Qualifications:
Physical Demands:
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.
The pay rate for this position is $18.50/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) Match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts.
Telluride Sports Assistant Store Manager
Job Summary
Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of retail / rental locations. Assist in supervising, mentoring and training a staff of 5-14 employees on providing exceptional service to our guests. Assistant Store Manager supports the Store Manager on the day-to-day functions of all store operations.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
·Act as Manager-on-duty in the absences of a Store Manager
·Maintains Standard Operating Procedures for managed location
·Creative a positive team environment
·Proficient in POS operations including opening/closing procedures and reporting.
·Support and lead daily operations, monitoring performance and budget including scheduling and payroll
·Maintain administrative responsibilities including training, staffing, budgeting and reporting
·Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
·Support in the training of employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures
·Provide excellent customer service, answer customer complaints or inquiries
·Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
·Maintain store visual merchandising standards and conditions
·Maintain up-to-date product knowledge for staff
·Support in management of retail / rental inventory to prevent shrink
·Support in preparation of store retail and rental inventories
·Address staff needs and complaints
·Support and participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
·Willingness to support other departments in the Retail / Rental division.
·Know and enforce safety initiatives consistent with company guidelines.
·Supports Telluride Ski & Golf sustainability initiatives.
·Adheres to Telluride Ski & Golf policies and procedures.
·Promote, support and understand all activities and events occurring on or off mountain
·Communicate companywide messages and new information to staff
·Perform related tasks or special projects as assigned, including specialty areas like merchandising and rentals
Shoulder Season Essential Duties and Responsibilities:
·Support the rotation of the store per season
·Support other Telluride Sports rental shops in their seasonal transitions
·Support other departments in the Retail / Rental division
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supervising, mentoring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing staff complaints and resolving problems. Assists and communicates weekly staff schedules.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is returning to retail sales within the company or has at least two-year previous experience in sales or retail.
Education and/or Experience:
Bachelor degree in related field of business, fashion, retail management; or four years minimum of retail management experience.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Retail Point of Sale Systems, proficient in using Microsoft Outlook, Excel, Word and PowerPoint, internet search engines, basic accounting, and Adobe.
Other Qualifications:
Must possess excellent time management skills and the ability to work independently as well as basic computer knowledge:
▪ Strong communication and problem-solving skills.
▪ Previous experience managing or supervising employees required
▪ Previous experience in resort, rental and retail preferred
▪ Knowledge of snow-sport product and rental equipment preferred
▪ Experience in recreation or winter sports industry preferred
▪ Ability to worked unsupervised
▪ Customer service and sales experience required
▪ Attention to detail
▪ Safety conscious
▪ Must be able to identify areas that may need improvement and have initiative to seek solutions.
▪ Maintain good relationships with internal staff, other store management and personnel and corporate office personnel
▪ Ability to work in a fast-paced retail and rental environment, multitask and manage multiple customers
▪ Ability to work a flexible schedule including nights, holidays, weekends and overtime.
Expected pay range begins $22.50 to $27.00 hourly Individual compensation dependent on experience and variety of factors.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with team lifting. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Work Environment:
The work environment characteristics described here are representative of those any employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is infrequently exposed to outside weather conditions.
Starting wage $22.50-$27.00 per hour.
Job Benefits:
§ Free Ski Pass for employees
§ Discounted pass for full-time employees’ dependents
§ Ski and Snowboard School Discounts / Children’s Ski School Discount
§ Food and Beverage Discounts for employees
§ Lodging discount for employee friends and family (restrictions apply)
§ Health Insurance; medical insurance, dental and vision insurance plans.
Ticket Checker
Summary: Scans lift tickets and passes of guest at designated ski lifts by performing the following duties.
Essential Duties and Responsibilities:
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school education or GED.
Language Skills:
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Mathematical Skills:
No skills needed.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Able to use ticket and pass scanning instrument.
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather conditions.
The noise level in the work environment is usually loud.
The pay rate for this position is $18.50/hr.
Benefits include paid sick leave, ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Vehicle Mechanic II
Summary: “A professional whose work is consistently of high quality”
To apply experience and knowledge in the automotive field to maintain and repair resort equipment, while attempting to transcend the maintenance stereotype.
Essential Duties and Responsibilities: include the following and other duties as assigned.
Supervisory Responsibilities:
May be asked to help with training if necessary
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); and a minimum of 2 years related experience and/or training; or equivalent combination of education and experience. Second to fifth year mechanic, journeyman level.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
No computer skills required for this position
Other Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to climb or balance. The employee must regularly lift and /or move up to 50lbs, frequently lift and/or move up to 100lbs and occasionally lift and/or move more than 100lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to work at high altitudes of 9200ft and higher.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually loud.
The wage for this position is $20/hr.
FTYR Benefits include Group Health (Medical, Dental, Vision, Life & AD&D), 401(K) Match, Flexible Spending, Paid Time Off, Mix of Vacation Time/Sick Time
Benefits include ski pass, dependent passes (for full time commitment), discounted lift tickets, lift tickets at other CO resorts, discounted employee shuttles and discounted meals and lodging and ski school discounts
Contact Info
- Rae Perry
- rperry@tellurideskiresort.com
- (970) 538-7055
- www.tellurideskiresort.com
