Tongass Trading Company

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Current Job dates:

Currently recruiting for the season that runs from April 23rd, 2025 to October 8th, 2025.

    Souvenir Division

    Retail Assistant Manager

    $60,000.00 - $70,000.00 / year
    Ketchikan

    Retail Assistant Manager - Store Manager Focus: The Souvenir Division of Tongass Trading Company, the longest continually operating retail establishment in the state of Alaska, has an immediate opening for a full-time, year-round Assistant Manager – Store Manager Focus. The Tongass Trading Souvenir Division is comprised of four souvenir stores that serve over 1.5 million tourists that visit beautiful Ketchikan, Alaska each year.

    Our stores are crazy busy during the six-month summer tourism season, and we're nearly just as busy in the six-month off-season preparing for the following summer. Two days are rarely the same in this fast-paced, high-energy environment.

    On any given day in the summer months, you may be…

    • Performing store operations of opening, closing, and cashiering
    • Ensuring floor stock levels are maintained
    • Assisting apparel and hardline go-getters
    • Doing mark downs
    • Communicating with managers concerning merchandise needs, and staff allocation
    • Supporting and communicating with team members about their zone assignments
    • Doing the weekly store work schedule
    • Performing operations training with team members
    • Keeping team productively engaged
    • Analyzing ways to increase sales
    • Promoting up-selling
    • Ensuring excellent customer service
    • Keeping the store and backroom neat, organized, and inviting
    • Ensuring that all company policies and procedures are followed

    While this is a year-round position the store manager’s role is only seasonal as all our stores close for the off-season.  In the off-season our store managers assist the inflow team with…

    • Performing inventory counts
    • Receiving and warehousing merchandise
    • Setting up and taking down sales floors

    The right candidate for this position has demonstrated in previous positions a love for work and productivity, the initiative to learn ‘tried and true’ successful business practices, and effective supervisory abilities. Organizational, time management, and the ability to switch between tasks quickly while maintaining priorities despite interruptions are highly valued skills. Professionalism, integrity, high-energy, accountability, follow-through, and excellent communication skills are required skills for this position. Must be able to lift to 50# repeatedly, do ladder work, and be on your feet for up to 10 hours a day.

    Job Type: Full-time, Year Round

    Pay: $60,000.00 - $70,000.00 per year DOE

    Plus Benefits Package:

    • 401(k)
    • 401(k) matching
    • Bonus program
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Paid time off
    • Employee discount
    • Parking pass
    • Relocation assistance

    Experience:

    • Retail management: minimum of 2 years 
    Souvenir Division

    Retail Store Supervisor

    $20.00 / hour
    Ketchikan

    The Tongass Trading Souvenir Division is comprised of four souvenir stores that serve over 1.5 million tourists that visit beautiful Ketchikan, Alaska each year. Having prime locations right on the cruise ship docks or right across the street; our stores are CRAZY busy. This is a seasonal position.

    On any given day during the season you may be…

    • Performing store operations of opening, closing, cashiering, and supervising staff
    • Ensuring floor stock levels are maintained
    • Assisting merchandise stockers as needed
    • Re-merchandising areas within the stores
    • Doing mark downs
    • Performing operations training with sales associates
    • Communicating with managers concerning merchandise needs, and staff allocation

    Qualifications include:

    • Work experience in retail management supervising employees
    • Initiative to learn new things
    • Highly effective communication skills
    • Ability to switch between tasks quickly
    • Ability to maintain priorities despite interruptions
    • An eye for details
    • Excellent organization skills
    • High energy to be able to work in a fast-paced environment

    Must be able to lift up to 40#, do ladder work, and be on your feet for up to 10 hours a day.

    Job Type: Seasonal, full-time

    Pay: $20/hour includes up to $2/hr end of season bonus

    Perks:

    • 20% employee merchandise discount
    • Seasonal borough bus pass to get around Ketchikan
    • Return travel within the 50 US states with a fulfilled seasonal contract
    • $2/hr bonus for every hour worked with a fulfilled seasonal contract
    • Completely furnished housing for $250/month

    Experience Needed:

    • Retail supervisory experience of one year or more
    Souvenir Division

    Retail Store Associate

    $17.00 / hour
    Ketchikan

    The Tongass Trading Souvenir Division is comprised of four souvenir stores that serve over 1.5 million tourists that visit beautiful Ketchikan, Alaska each year. Having prime locations right on the cruise ship docks or right across the street; our stores are CRAZY busy.

    We are looking for seasonal employees to work in our stores in Ketchikan, Alaska for the 2025 summer season.

    Your responsibilities may include:

    • Customer service
    • Upselling merchandise
    • Stocking sales floor merchandise
    • Sales floor recovery
    • Cashiering
    • Opening/closing cash registers
    • Communicating store needs with managers
    • Keeping the store organized, clean, and inviting
    • Processing merchandise in the warehouses
    • End of season inventory

    Skills/Abilities you need to be successful:

    • A love for hard work and productivity
    • Customer service friendly personality
    • Reliable, Energetic, and Teachable
    • Ability to perform in fast-paced environments
    • Ability to quickly switch back and forth between tasks
    • Excellent communication skills
    • Organized, Mindful, and Respectful
    • Quick learner
    • Flexibility and adaptability to work hours and days as needed

    Pay: $17/hr includes up to $1 an hour bonus

    Perks:

    • 20% employee merchandise discount
    • Seasonal borough bus pass to get around Ketchikan
    • Return travel within the 50 US states after fulfilled seasonal contract
    • up to $1/hr bonus for every hour worked with a fulfilled seasonal contract
    • Completely furnished housing for $250/month
    Souvenir Division

    Retail Warehouse Associate

    $17.00 / hour
    Ketchikan

    The Tongass Trading Souvenir Division is comprised of four souvenir stores that serve over 1.5 million tourists that visit beautiful Ketchikan, Alaska each year. Having prime locations right on the cruise ship docks or right across the street; our stores are CRAZY busy.

    Our warehouse team members are responsible for moving cases and stock from warehouse to warehouse and/or warehouse to store. They are responsible for ensuring the merchandise is accurately placed in the warehouses and accurately pulled for stores. Receiving, ticketing, folding, and boxing merchandise are also part of this position's responsibilities. Even though this position is primarily behind the scenes, all of our team members are trained to run our POS system and may be called in to help as cashiers when necessary.

    If you love to be on the move all day, love a physically active job, and can lift up to 40# repeatedly you may be the right candidate for this seasonal position.

    Must be 18+ years of age, and have a current Drivers License

    Skills that will help you be successful include:

    • Being self-directed
    • Highly organized
    • Detail oriented
    • Able to multi-task in a fast past environment
    • The ability to switch tasks quickly while maintaining priorities in spite of interruptions
    • A sense of urgency
    • Strong work ethic
    • Able to drive a box truck and cargo van

    Job Type: Seasonal Full-time

    Pay: $17/hr includes up to $1 an hour bonus

    Perks:

    • 20% employee merchandise discount
    • Seasonal borough bus pass to get around Ketchikan
    • Return travel within the 50 US states after fulfilled seasonal contract
    • $1/hr bonus for every hour worked with a fulfilled seasonal contract
    • Completely furnished housing for $250/month

     

How to Apply

Please email your resume to souvenirs@tongasstrading.com and reference which position you are applying for.

Seasonal employment for the 2025 season is from mid April - mid October. Preference is given to those that can complete the entire season. However, resumes are accepted for those with partial season availability.

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