Training And Development Specialist

Our Company:

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.

TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.

It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.

In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.

We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.

We are the Theodore Roosevelt Medora Foundation.

Summary/Objective

The Training and Development Specialist will collaborate with the Training and Development Manager to create, develop, implement, and conduct training and development programs for employees. 

Duties/Responsibilities

• Assess training and development needs through surveys, interviews, focus groups, and communication with managers and employees.

• Create, organize, plan, and present various forms of onboarding, orientation, and skills training for employees.

• Develop unique training programs to fulfill workers specific needs to maintain or improve job skills.

• Create and/or acquire training procedure manuals, guides, and course materials.

• Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.

• Maintain records of training and development activities, attendance, results of test and assessments, and retraining requirements.

• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.

• Assess training materials prepared by instructors.

• Coordinate all employee requests for external training: registration, payment and evaluation.

• Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records.

• Evaluate program effectiveness through assessments, surveys, and feedback.

• Maintain knowledge of the latest trends in training and development.

• Prepare and implement training budget; maintains records and reports of expenses.

• Performs other related duties as required.

Supervisory Responsibilities

• May select and assign instructors to conduct specific training and development.

• May provide performance evaluations for training instructors.

Required Skills/Abilities

Excellent verbal and written communication skills.

Strong presentation skills.

Adept with a variety of multimedia training platforms and methods.

Ability to evaluate and research training options and alternatives.

Ability to design and implement effective training and development.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Demonstrate successful ability to train, teach, and coach others.

Ability to act with integrity, professionalism, and confidentiality.

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn the organizations HRIS and learning management systems.

Required Education and Experience

Bachelor's degree in human resources, Training and Development, Organizational Development, Business Administration, or related field required.

At least two years' training experience required.

At least one year's human resources management experience preferred.

SHRM certification a plus.

Work Environment

This position is in an office environment. Evenings, weekends, and holidays are required from April through October.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Prolonged periods of sitting at a desk and working on a computer.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 15 lbs. at times. 

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Benefits (full-time employees)

• Medical

• Dental

• Vision

• 401(k)

• 401(k) match

• Vacation 

• Sick

• Parental Leave

• On-site cafeteria with free meals during seasonal operations

• Employee discount at TRMF retail and food service establishments and Bully Pulpit Golf Course

• Daycare discount at Teddy’s Cubhouse