Under Canvas Lake Powell - Grand Staircase

Current Job dates:

Currently recruiting for the season that runs from February 28th, 2025 to November 1st, 2025.

Operations
Operations Supervisor
$21.00 - $25.00 / hour
Big Water, Utah
This is a unique opportunity to work outdoors close to some of the country's most popular national parks. As an Operations Supervisor, you partner closely with the General Manager (GM) and Assistant General Manager (AGM) to ensure the camp delivers exceptional guest experiences. The Operations Supervisor serves as an expert in customer service and operational processes, collaborating daily with team members from front desk, maintenance, housekeeping, and food & beverage. The Operations Supervisor would be directly responsible for managing the Camp Concierge, Guest Experience Coordinator, and Housekeeping teams. Together with the GM and AGM, the Operations Supervisor communicates goals and expectations to the team and assists where needed.
This is a seasonal, non-exempt position. 
Responsibilities
• Cross trained in multiple property departments
• Think critically to respond and react quickly to ever changing situations on property
• Deliver clear expectations to the team in all operational areas
• Professional in all internal and external communications
• Maintain a positive and open-minded attitude
• Help and support guest and team member issues quickly and efficiently
• Assist in interviews and hiring
• Observe corrective action delivery to team members
• Delegate tasks ensuring follow through and completion
• Able to run the camp and work independently with minimal oversight
• Find ways to streamline processes to maximize efficiency and resource use
• Establish and maintain relationships with local businesses and communities
• Assist with the development of creative outlets to engage team members and show appreciation or recognition on a consistent and regular basis
• Be growth oriented
• Evaluate, develop, and report on NPS and eNPS action plans
• Monitor financial performance to drive business decisions
• Create synergy across property departments through strong leadership
• Meet with team members to support their growth and development
• Create positive work environment that is guest-focused
• Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
• Collaborate with other members of camp management and the corporate team
• Responsible for oversight of approval, time andattendance and payroll, for the entire Rooms department
• Prioritize tasks effectively
• Participate in camp level and company-wide meetings
• Submit high quality work products in a timely manner
• Respond to guest reviews in the established time period
• Other duties as assigned
Competencies
Effective Communication 
Adaptagility
Decision Making Initiative Inspiring Others
Fostering Learning and Development Planning and Organizing
Education
• High School Diploma or GED or applicable work experience
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 301bs independently; all lifts over 31 lbs. require assistance from a co­ worker
• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday
• Bend and stoop
• Observe and respond to dangerous situations
• Operate guest transport carts and/or property vehicle
Preferred Qualifications
• Experience in a supervisory position for at least 1 year, hospitality experience
• Must have a valid driver's license
• Competently perform duties in absence of GM and AGM
• Demonstrated commitment to delivering high quality customer service
• Goal-oriented, results-driven, strong interpersonal and communication skills
• Communicate in a clear and professional way
• Interact with a friendly, enthusiastic, positive attitude
• Demonstrate sound judgement, follow direction, and take decisive appropriate action
• Learn, embrace, and train team on company policies, practices, and procedures
• Strong organizational skills to execute and prioritize multiple tasks
• Able to influence and inspire teams
• Ability to work independently and meet deadlines on assigned projects
• Proficiency in Microsoft Office Suite and in HMS and POS systems
• Participate in educational and training opportunities
• Understanding of property management systems
Additional Information
• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
    Heavily discounted tents for Under Canvas family and friends stays
    Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Operations
Laundry Attendent
$14.50 - $15.50 / hour
Big Water, Utah
As a Shuttle Driver for Under Canvas, your role is to transport team members to and from their housing to the camp location and various locations as needed. The Shuttle Driver position will also be trained in operational tasks and assist with on property duties as needed. In this role, you will be responsible for operating company vehicles and provide safe and comfortable scheduled transportation for team members. The schedule for this position will vary from week to week depending on business needs. This is a seasonal, hourly position, and includes the option of team member housing for the duration of employment.  
Competencies
• Effective Communication
• Adaptagility
Key Responsibilities
• Maintain composure under pressure (traffic, road detours, delays)
• Professional, mature, collaborative
• Operate the vehicle in a safe and courteous manner
• Evaluate area traffic and identify most efficient route while transporting employees
• Work with facilities leadership to ensure regular maintenance and safety checks are being performed on vehicle
• Keep company vehicles clean and in good condition
• Focus on safety and awareness of surroundings
• Act as a support role for all operation departments in between shuttle periods
• Maintain timeliness and dependability
• Be an active listener, a genuine relationship builder, and an approachable co-worker
• Other duties as assigned
Preferred Qualifications
• High School Diploma or GED
• Current Valid Driver’s License
• Clean Driving Record
• Time Management
• Adaptable
• Friendly
• Vehicle safety
Additional Information
• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
Compensation and Benefits:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
    Heavily discounted tents for Under Canvas family and friends stays
    Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
Read more
Food and Beverage
BOH Supervisor
$22.00 - $24.00 / hour
Big Water, Utah
As a Back of House Supervisor, you will support the Food and Beverage manager by leading the culinary team and completing delegated administrative tasks. You will ensure food safety protocols and all brand standards are followed. The Back of House Supervisor also serves as a lead cook and/or expediter. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
• Effective Communication
• Adaptagility
• Decision Making
• Initiative
Key Responsibilities
• Support FBM with team member management through interviewing, scheduling, missed punch adjustments, and coaching conversations
• Know all menu item recipes, portions, and ingredients with special attention to allergens
• Participate in menu development as required including creation of daily specials
• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols are implemented and tracked on logs
• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks
• Maintain neat, organized, and safely stored work and storage areas where FIFO is practiced
• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts
• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as delivery challenges, meeting diverse needs of guests, or incidents on property
• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions
• Learn and share knowledge of local area, culture, and on-site activities
• Keep a positive attitude, anticipate needs of your team and guests
• Set clear expectations, provide accurate, complete, and timely communication
• Other duties as assigned
Preferred Qualifications
• High School Diploma/GED
• 1 years of experience in culinary leadership role
• Love of culinary and the outdoors
• Experience in delivering training and leading a team of 2-10 people
• Proficient knife skills
• Food Handler Certification and TIPS card
  • Must have food handlers certification prior to first day
• Food serve safe manager certificate recommended, not required 
• Experience with conducting inventories and ordering from multiple vendors
Additional Information
• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
• Heavily discounted tents for Under Canvas family and friends stays
• Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
Read more
Facilities
Camp Facilities Supervisor
$20.00 - $22.00 / hour
Big Water, Utah
Our Facility Supervisors take pride in ensuring our glamping locations are operational, safe, functional, and well-maintained so that our guests can fully utilize and enjoy our amenities, tents, and common areas. Situated just minutes away from the country’s most popular national parks, our locations range in size from 40-100 glamping tents, many of which have their own showers, toilets, and wood burning stoves. Reporting directly to the Facilities Manager who leads the department, you are an on-site maintenance expert, helping to oversee, train, and perform maintenance tasks along with the Facilities Team. This is a full-time, seasonal, hourly position and includes the option of team member housing for the duration of employment.  
Competencies
• Effective Communication
• Adaptagility
• Decision Making
• Initiative
Key Responsibilities
• Expect the unexpected and lead with composure. From inclement weather to the fast pace of a growing company, your ability to adapt to change will be critical
• Engage regularly, genuinely, and professionally with guests, visitors, and team members
• Be an active listener to guests and co-workers, an approachable leader, and a collaborative team member
• Analyze problems, be resourceful, and take initiative to implement solutions
• Prioritize tasks to achieve goals, both tactically and strategically
• Follow through and complete projects on time and accurately
• Serve as an on-site maintenance expert for a location with up to 100 high-quality outdoor accommodations with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment including golf carts
• Help oversee, maintain, and perform day-to-day maintenance, troubleshooting, repairs to tents, plumbing systems, propane gas water heaters, propane heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Set direction and work side by side with the Facilities Team, mentoring, modeling performance standards, setting expectations, and holding others accountable
• Deliver results to meet short and long-term goals based on multiple factors including safety, resources, and direction from the General Manager
• Supports in strategically building our Facilities team schedule, approval of timecards, and other administrative tasks
• Attend regular camp-wide meetings with the management team. Lead regular meetings with your team to provide direction, training, and insight when the Facilities Manager is unavailable
• Inspire the team to be engaged and committed to excellence
• Inspect what you expect from your team, providing timely, constructive feedback
• Deliver timely communication and follow up to appropriate team members and guests
• Other duties as assigned
Preferred Qualifications
• High School Diploma/GED
• Minimum one year of leading facilities or maintenance teams, preferably in customer-focused, outdoor environments, hospitality, or parks and recreation
• Minimum two years of troubleshooting and performing maintenance tasks
• Knowledge in septic, plumbing, wood stoves, propane, gas, electric, and generators preferred
Additional Information
• Able to stand and move for long periods of time
• Ability to lift 50lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Stand and walk over slippery and/or uneven natural walking surfaces for periods of workday
• Bending and stooping regularly
• Twisting and reaching frequently
• Must be able to communicate with Guests and other Team Members over handheld devices
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
Read more
Facilities
Camp Facilities Technician 1
$16.50 - $17.75 / hour
Big Water, Utah
As a Facilities Technician, you work closely with the Facilities Supervisor to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep to more technical functions such as mechanical, electrical, and plumbing. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment.  
Competencies
• Effective Communication
• Adaptagility
Key Responsibilities
• Interact regularly with guests and team members
• Think critically to respond quickly and effectively to ever changing situations on property
• Be solutions oriented and proactive in problem solving
• General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Perform day-to-day maintenance and repair work at a camp location consisting of up to 80 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment
• Work alongside facilities team members, under the director of the Facilities Manager, on related tasks and in across multiple departments as needed
• Other duties as assigned
• Work efficiently to meet deadlines while maintaining high standards
Preferred Qualifications
• High School Diploma or GED
• Minimum two or more years of experience performing work with minimal direction, preferably skilled in plumbing, septic, propane, or generators
• Outdoor enthusiast: ability to work long, flexible hours outdoors in heat and cold
• Team-player with strong problem-solving skills
• Electrical Systems
• Hand and Power Tools
• HVAC 
• Plumbing
• Safety Standards 
Additional Information
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
 
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Rooms
Guest Experience Coordinator Supervisor
$17.00 - $18.00 / hour
Big Water, Utah
Under Canvas is America’s leading glamping company. We welcome go-getters of all types who are able to jump in head first and contribute to a fast-growing company. As a Guest Experience Coordinator Supervisor, you thrive on engaging with guests, creating extraordinary outdoor experiences, and being a brand ambassador for Under Canvas. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment. This position is ideal if you love working outdoors for long periods of time and requires cross-departmental collaboration in a number of functional areas. 
Competencies
• Effective Communication
• Adaptagility
• Decision Making
• Initiative
Key Responsibilities
• Ability to exhibit leadership skills via team management, delegation, and prioritization, all while positively engaging with on-site guests and upcoming arrivals
• Effectively coordinate and execute tasks cross-departmentally including but not limited to, Guest Experience, Front Desk, Adventures, Food & Beverage & Groups
• Welcome guests as they arrive, confirm their on-site activities, and set the tone for the duration of their stay
• Share passion, knowledge, and recommendations for activities and attractions to experience in the local community
• Anticipate workflow and appropriately delegate tasks to Guest Experience team
• Coordinate off-site activities for guests and clients by maintaining and building relationships with third-party adventure vendors.
• Maintain weekly calls with corporate Adventures team to troubleshoot challenges and discuss future opportunities.
• Exercise best judgement, tact, and resourcefulness when exercising company policies and addressing concerns with the appropriate department(s) as needed
• Find ways to streamline processes to maximize efficiency and resource use
• Cultivate and share resources and leads with headquarter teams for departmental growth
• Conduct on-site activities consisting of but not limited to stargazing, nature walks, yoga, live music, special events (i.e. group events & holiday themed activities)
• Ensure all events, adventures, and company programs are well attended and received
• Strive for excellence in guest experience across all departmental priorities (adventures, on-site activities, retail & equipment rentals)
• Contribute and assist teammates at on-site & corporate level to maintain high standards of camp operations
• Demonstrate accountability & diligence with all associated priorities
• Exercise leadership abilities to develop team strengths and opportunities
• Control costs (on-site activities) and maintain monthly budget
• Participate in weekly and daily meetings to ensure the GECs as well as the Front Desk team are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
• Ensure all upcoming events and VIP arrivals have a point person
• Oversee all Retail operations including ordering, inventory, product, and financial management
• Weekly/bi-weekly/monthly action plan to help drive NPS and value for price paid
• Other duties as assigned
Preferred Qualifications
• High School Diploma/GED
• Prior Under Canvas or supervisory experience a plus
• Minimum two years of experience with guest interaction in resorts, hotels, or hospitality
• Service-minded with passion for guest service experience
• Genuine, outgoing, friendly, and dynamic
• Passion for the Great Outdoors and America’s National Parks
• Enthusiasm for sharing knowledge of local attractions, landmarks, activities, history, and culture
• Teamwork and adaptability
Additional Information
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Operate guest transport carts
• Stand and walk over slipper and/or uneven natural walking surfaces for the majority of the work day
• Bend and stoop.
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
Read more
Food & Beverage
Line Cook
$18.00 - $20.00 / hour
Big Water, Utah
As a Line Cook, you are an integral part of our food and beverage program. You will work with other Back of the House team members to deliver on culinary standards in our live fire kitchens. Working in various stations including grill, sauté, fry, prep, pantry, outdoor pop-up dining experiences, and providing support to the overall operation makes you the heart of the operation. You will keep our guests and team members safe by following food safety and sanitation protocols. Your goal is to work as a team to push out quality dishes to create memorable dining experiences. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.
Responsibilities
• Be knowledgeable about menu ingredients and food preparation methods to help navigate guest questions and special dietary needs
• Collaborate and interact professionally with guests, food, camp, beverage team, and other department co-workers
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Actively maintain guest safety by following all food safety and sanitation protocols
• Your culinary passion and commitment to delivering quality menu items will be a critical contribution to positive guest experiences
• Your positive attitude, ability to listen to team members, and anticipate operational needs will lead to consistently positive guest feedback
• Contribute to programing by sharing ideas for specials or operations enhancements
• You value teamwork, quickly step in to help others
• Prepare and plate dishes with proper prep and portioning in a timely manner
 
Competencies
Effective Communication 
Adaptagility
Concern for Safety 
Attention to Detail 
Collaborating with Others 
Quality Focus 
Planning and Organizing 
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
 
Certification
• Food Handler Certification
             *Must be obtained within two weeks of start of employment
 
Preferred Qualifications
 
• Line or grill cook experience preferred but not required
• Ability to follow direction
• Strong communication skills
• Friendly Team-Player

Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
 
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Rooms
Night Auditor
$15.00 - $16.00 / hour
Big Water, Utah
As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option for employee housing for the duration of employment.
Responsibilities
• Greet and check in guests at the reception desk, showcasing our amenities, and activities
• Provide clear, accurate, complete, and timely communication
• Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
• Eagerly seek opportunities to ensure guests have everything they need
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
• Ability to have and give knowledge of the camp, maintain a positive attitude, provide listening skills, and the ability to predict and respond to guests needs in a timely manner will be paramount in preforming assigned job duties
• Learn and share your knowledge of local culture, activities, and adventure activities
• Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
• Collaborate and interact professionally with guests and co-workers
• Work efficiently to meet deadlines while maintaining high standards
 
Competencies
Effective Communication
Adaptagility
Auditing
Attention to Detail
Client Focus
Professionalism
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
 
Preferred Qualifications
• Minimum two years of experience in Customer Service, preferably in hospitality or hotels
• Customer focus and friendly
• Solutions-oriented and attention to detail
• Ability to work overnight shifts
• Communication skills
 
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
 
Read more
Rooms
Housekeeping Supervisor
$17.00 - $18.00 / hour
Big Water, Utah
As a Housekeeping Supervisor, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. We pride ourselves on providing guests with a camping experience that includes all the comforts and luxury of home. Your role is to lead a team of housekeepers to provide guests with a consistently clean and comfortable environment in their tent for the duration of their stay. You will work side-by-side with your team to deliver results. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.
Competencies
• Effective Communication
• Adaptagility
• Decision Making
• Initiative
Key Responsibilities
• Think critically to respond and react quickly to ever changing situations on property
• Be an active listener, an approachable leader, and available to lend support
• Interact regularly with all co-workers and guests
• Meet regularly with camp leadership to ensure overall camp success and guest satisfaction
• Anticipate workflow and appropriately delegate tasks
• Find ways to streamline processes to maximize efficiency and resource use
• Lead by example
• Inspire your team to be engaged and committed to excellence, celebrating team results
• Lead your team to meet deadlines by while maintaining high standards.
• Work with front desk supervisor to ensure all lost and found items are properly handled.
• Prioritize cleaning rooms based on inventory, requests, and guarantees.
• Assist management in hiring, training, scheduling, and coaching employees.
• Lead the housekeeping team in Under Canvas sustainability efforts.
• Develop trust and mutual respect among the team.
• Participate in weekly and daily meetings to ensure the Housekeepers are well informed about, upcoming events or groups, and any other special events or arrivals.
• Inspect what you expect from your housekeepers and provide timely, constructive feedback.
• Ensure you are appropriately staffed and working efficiently with available resources.
• Other duties as assigned.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
Preferred Qualifications
• High School (High school diploma) Diploma/GED (High school diploma)
• Prior housekeeping management
• Ability to set clear expectations and lead a team
• Attention to detail
• Strong communication skills
• Understanding of property management systems.
• Solutions-oriented mindset.
Additional Information
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Operate guest transport carts and/or property vehicle
• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday
• Bend and stoop
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in the company’s health insurance plan, 401(K), purchase gear from industry pro-deal programs, and take advantage of Under Canvas’s team member purchase plan. 
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
 
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Operations
Housekeeper
$15.00 - $16.00 / hour
Big Water, Utah
As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.
 
Responsibilities
• Interact regularly with co-workers and guests in a genuine, professional manner
• Report concerns that need attention to the Housekeeping Supervisor in a timely manner
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests’ requests have been fulfilled in a timely and efficient manner
• Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests
  • This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing
• Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed
• Work efficiently to meet deadlines while maintaining high standards
 
Competencies
Effective Communication
Adaptagility
Concern for Safety
Attention to Detail
Client Focus
Collaborating with Others
Professionalism
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events.
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker.
• Able to stand and move for long periods of time.
 
Preferred Qualifications
• Prior housekeeping experience preferred
• Ability to follow direction.
• Strong communication skills.
• Friendly Team-Player.
 
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
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Rooms
Guest Experience Coordinator
$15.50 - $16.25 / hour
Big Water, Utah
As a Guest Experience Coordinator, you thrive on engaging with guests, creating extraordinary outdoor experiences, and being a brand ambassador for Under Canvas. This is a seasonal, hourly position that includes an option for housing.
Responsibilities
• Assist other employees in the department with completion of duties
• Demonstrate the stamina to work long hours in varying weather conditions
• Ability to execute and balance multiple priorities, all while positively engaging with on-site guests and upcoming arrivals
• Effectively coordinate and execute tasks cross-departmentally including but not limited to, Guest Experience, Front Desk, Adventures, Food and Beverage, Groups
• Welcome guests as they arrive, confirm their on-site activities, and set the tone for the duration of their stay
• Share passion, knowledge, and recommendations for activities and attractions to experience in the local community
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests’ requests have been fulfilled in a timely and efficient manner
• Cultivate and share resources and leads with your supervisor for departmental growth
• Conduct on-site activities consisting of but not limited to stargazing, nature walks, yoga, live music, special events (ie group events and holiday themed activities)
• Ensure all events and adventures are well attended and received
• Strive for excellence in guest experience across all departmental priorities (adventures, on-site activities, retail & equipment rentals)
• Share passion, knowledge, and recommendations for activities and attractions to experience in the local community
• Demonstrate accountability camp; diligence with all associated priorities
• Contribute and assist teammates on-site to maintain high standards of camp operations
• Participate in weekly and daily meetings to ensure the GECs as well as the Front Desk team are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
• Work efficiently to meet deadlines while maintaining high standards
• Diligently communicate with supervisor on any pending priorities and immediate concerns
   
Competencies
• Effective Communication
• Adaptagility
• Information Management
• Business Needs Analysis
• Training Others
• Attention to Detail
• Planning and Organizing
Education
Have obtained a High School (High school diploma) Diploma or GED
 
Working Conditions
Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker
Able to stand and move for long periods of time
 
Preferred Qualifications
Minimum two years of experience with guest interaction in resorts, hotels, or hospitality
Service-minded with passion for guest service experience
Genuine, outgoing, friendly, and dynamic
Enthusiasm for sharing knowledge of local attractions, landmarks, activities, history, and culture
Teamwork and adaptability
 
Additional Information
Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Training
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
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Rooms
Camp Concierge
$15.00 - $16.00 / hour
Big Water, Utah
As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an employee housing option for the duration of employment.
 
Responsibilities
• Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure
• Learn and share your knowledge of local culture, activities, and adventure activities
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Seek opportunities to ensure guests’ requests and expectations are eagerly fulfilled
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
• Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
• Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
• Collaborate and interact professionally with guests and co-workers
• You value teamwork, quickly step in to help others
• Work efficiently to meet deadlines while maintaining high standards
 
Competencies
Effective Communication
Adaptagility
Inventory/Supply Management
Information Management
Collaborating with Others
Client Focus
Professionalism
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
 
Preferred Qualifications
• Experience in and/or ability to utilize POS and reservations systems
• Customer focus and friendly
• Telephone Etiquette (Basic)
• Solutions-oriented and attentional to detail
• Communication skills
• Teamwork
 
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
 
 
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Rooms
Laundry Attendant
$14.50 - $15.50 / hour
Big Water, Utah
Fresh air, nature, and clean linens! This is a unique opportunity to work outdoors in some of the country’s most popular national parks. As a Laundry Attendant, you play a critical role in what makes Under Canvas so unique, providing our guests with crisp linens and fresh towels as they sleep under the stars. Reporting to a Laundry Supervisor, you will work with a team of peers to clean and restock linens for a camp location. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 
Competencies
Effective Communication
Adaptagility
Key Responsibilities
• Maintain a supply of clean linens and towels
• Sort used linens, load washers, run the wash cycle, dry, fold, and restock
• Assist team members throughout the camp as necessary to ensure high standards of service for all guests
• Demonstrate the stamina to work long hours in varying weather conditions
• Interact regularly with co-workers and guests in a genuine, professional manner
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests have everything they need
• Maintain a clean laundry area and follow proper OSHA/HAZCOM procedures
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned
Preferred Qualifications
High School Diploma or GED
Friendly, team oriented, and ability to follow direction
Additional Information
Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
Able to stand and move for long periods of time
Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.

COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:
Health Insurance
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Industry discounts for outdoor brands
Gym membership discounts
Lifestyle partner brand discounts
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 
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Food & Beverage
Front of House Lead
$11.00 - $12.00 / hour + tips
Big Water, Utah
As Food & Beverage Front of House Lead, you will support the Food and Beverage operation through leadership of the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender, and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 
Responsibilities 
• Expertly execute all front of house tasks and train team on best practices of the operation with a focus on exceptional guest service 

• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols and SOPs are implemented and tracked on logs 

• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks 

• Maintain neat, organized, and safely stored work and storage areas where FIFO is practice 

• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts 

• Knowledge of all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens 

• Ensure all guests are cheerfully attended to and that all service standards are followed 

• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property 

• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions 

• Learn and share knowledge of local area, culture, and on-site activities  

• Keep a positive attitude, anticipate needs of your team and guests 

• Set clear expectations, provide accurate, complete, and timely communication 

• Other duties as assigned 
Competencies 
Effective Communication 
Adaptagility 
Decision Making 
Initiative 
Education 
• High School Diploma/GED 
Working Conditions 
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker 

• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events 

• Able to stand and move for long periods of time 

• Operate guest transport carts and/or property vehicle 

• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday 

• Bend and stoop 
Preferred Qualifications 
• Previous restaurant leadership experience, including leading team trainings 

• Experience leading a team of 2-10 people 

• Food Handler Certification and TIPS card, Food Safety manager certification highly desired 

• Must be certified prior to first day of work 

• Experience with POS systems 

• Knowledge of basic barista and bartending skills 

• Excellent communicator 

• Experience with conducting inventories 

• Experience ordering products from set par lists and suggesting adjustments to pars based on business levels 
Additional Information 
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas. 
Compensation and Benefits 
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: 
Health Plan Options 
401(K) 
Heavily discounted tents for Under Canvas family and friends stays 
Bar N Ranch lodge and cabin discounts 
Industry discounts for outdoor brands 
Lifestyle partner brand discounts 
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.  
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.  
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Facilities
Camp Facilities Technician 2
$15.50 - $16.50 / hour
Big Water, Utah
As a Camp Facilities Technician, you work closely with the Facilities Supervisor and Manager to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep (Facilities Technician 2) to more technical functions such as mechanical, electrical, and plumbing (Facilities Technician 1). This is a seasonal, hourly position that includes a housing option for the duration of employment.
Responsibilities
• General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Perform day-to-day maintenance and repair work at a camp location consisting of up to 40 -102 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment
• Work alongside facilities team members, under the direction of the Facilities Manager, on related tasks and in across multiple departments as needed
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned
Competencies
Effective Communication
Adaptagility
Concern for Safety
Attention to Detail
Initiative
Problem Solving
Collaborating with Others
Education
• High School (High school diploma) or GED
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30 lbs independently; all lifts over 50 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
Preferred Qualifications
• Minimum one year of experience performing corrective, preventative, or general maintenance and repair work, preferably in customer-focused, outdoor environments, hotels, or hospitality
• Outdoor enthusiast: ability to work long, flexible hours outdoors in heat and cold
• Team-player with strong problem-solving skills
Knowledge
• Electrical Systems (Intermediate)
• Hand and Power Tools (Intermediate)
• Plumbing (Intermediate)
• Safety Standards (Intermediate)
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
 
 
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Rooms
Housekeeping Inspector
$16.00 - $17.00 / hour
Big Water, Utah
As a Housekeeping Inspector you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.
Responsibilities
• Demonstrate the stamina to work long hours in varying weather conditions
• Interact regularly with co-workers and guests in a genuine, professional manner
• Report concerns that need attention to the Housekeeping Supervisor in a timely manner
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests’ requests have been fulfilled in a timely and efficient manner
• Lead by example
• Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests
  • This includes sometimes assisting Housekeeping with a few minor touch ups in a tent
• Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed
• Assisting Housekeeping team on a day-to-day basis
• Work efficiently to meet deadlines while maintaining high standards
• Verify that all rooms meet company standards prior to being occupied by guest
Competencies
Effective Communication
Adaptagility
Concern for Safety
Professionalism
Attention to Detail
Planning and Organizing
Problem Solving
Education
• High School (High school diploma) or GED.
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
Preferred Qualifications
• Prior housekeeping experience preferred
Knowledge
• Able to follow direction
• Strong communication Skills
• Friendly Team-Player
• Universal Precautions (Basic)
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
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Food & Beverage
Food & Beverage Attendant
$9.95 / hour + tips
Big Water, Utah
As a Food & Beverage Attendant, you are the main point of contact for our guest during their dining experience. You will engage with guests at our cafe style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an option for employee housing for the duration of employment.
 
Responsibilities
• Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner
• Collaborate and interact professionally with guests, culinary team, and other department co-workers
• Learn and share your knowledge of menu and beverage offerings, local culture, and on-site activities
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Actively maintain guest safety by following all food safety and sanitation protocols
• Passion for the food and beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences
• Positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback
• You value teamwork, quickly step in to help others
• Complete assigned tasks accurately and in a timely manner
 
Competencies
Effective Communication
Adaptagility
Concern for Safety
Attention to Detail 
Client Focus
Professionalism
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
 
Certification
• Food Handler Certification and TIPS certification
        *Must be obtained within two weeks of start of employment
 
Preferred Qualifications
• Ability to follow direction
• Attention to detail
• Strong communication skills
• Friendly Team-Player
• Restaurant experience preferred but not required
 
Knowledge
• Food Safety (Basic)
• Point of Sale (POS) Systems (Basic)
• Sanitation (Basic)
 
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
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Operations
Shuttle Driver
$15.50 / hour
Big Water, Utah
As a Shuttle Driver for Under Canvas, your role is to transport team members to and from their housing to the camp location and various locations as needed. The Shuttle Driver position will also be trained in operational tasks and assist with on property duties as needed. In this role, you will be responsible for operating company vehicles and provide safe and comfortable scheduled transportation for team members. The schedule for this position will vary from week to week depending on business needs. This is a seasonal, hourly position, and includes the option for housing during duration of employment.
 
Responsibilities
• Maintain composure under pressure (traffic, road detours, delays)
• Be an active listener, a genuine relationship builder, and an approachable co-worker
• Professional, mature, collaborative
• Operate the vehicle in a safe and courteous manner
• Evaluate area traffic and identify most efficient route while transporting employees
• Work with facilities leadership to ensure regular maintenance and safety checks are being performed on vehicle
• Keep company vehicles clean and in good condition
• Focus on safety and awareness of surroundings
• Act as a support role for all operation departments in between shuttle periods
• Maintain timeliness and dependability
 
Competencies
Effective Communication
Adaptagility
Concern for Safety
Planning and Organizing
Problem Solving
Collaborating with Others
 
Education
• High School (High school diploma) or GED
 
Working Conditions
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Ability to lift 30lbs independently; all lifts over 51 lbs. require assistance from a co-worker
• Able to stand and move for long periods of time
 
Preferred Qualifications
• Current Valid Driver’s License
• Clean Driving Record
• Time Management
• Friendly
• Vehicle Safety (Intermediate)
 
Additional Information
• Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts
 
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.
 
 
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Rooms
Front Desk Supervisor
$17.00 - $18.00 / hour
Big Water, Utah
As a Front Desk Supervisor with Under Canvas, you are responsible for the operation of the Front Desk and the supervision of the Camp Concierges and Night Audits. You will engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes team member housing for the duration of employment. 
Competencies
• Effective Communication
• Adaptagility
• Decision Making
• Initiative
Key Responsibilities
• Maintain composure, take-action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Provide clear, accurate, complete, and timely communication
• Learn and share your knowledge of local culture, activities, and adventure activities
• Anticipate workflow and appropriately delegate tasks
• Ability to independently resolve guest recovery situations while Assistant General Manager/General Manager are not present
• Find ways to streamline processes to maximize efficiency and resource use
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
• Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
• Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
• Participate in weekly and daily meetings to ensure the Camp Concierges and Night Audit are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
• Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
• Ensure you are working efficiently with available resources
• Ability to meet deadlines and scheduling needs
• Assist management in hiring, training, scheduling, and coaching employees.
• Properly assign rooms based on inventory, requests, and guarantees.
• Lead the front desk team in Under Canvas sustainability efforts.
• Work with housekeeping supervisor to ensure all lost and found items are properly handled.
• Develop and maintain a great relationship among your team members creates a warm and fun environment where all feel welcome and appreciated.
• Other duties as assigned
Preferred Qualifications
• High School (High school diploma) Diploma/GED (High school diploma)
• 1+ years of prior supervisor experience
• Experience in and/or ability to utilize POS and reservations systems
• Ability to influence others, lead and work as a team
• Solutions-oriented mindset
• Strong customer service and team leadership skills
• Attention to detail
• Strong Communication skills; genuine, outgoing, friendly, and dynamic
Additional Information
• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
• Able to stand and move for long periods of time
• Operate guest transport carts and/or property vehicle
• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday
• Bend and stoop
• This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
 
COMPENSATION AND BENEFITS:
Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in the company’s health insurance plan, 401(K), purchase gear from industry pro-deal programs, and take advantage of Under Canvas’s team member purchase plan. 
Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 
 
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