Vermejo - A Ted Turner Reserve

Current Job dates:

Currently recruiting for the season that runs from October 1st, 2024 to December 31st, 2025.

TTR Admin
Office Manager (Remote)
Raton
Employer:         Turner Enterprises Management, LLC
Position:            Ted Turner Reserves Office Manager
Location:           Remote
Type:                 Full Time / Salary Exempt / Benefits-Eligible
Housing:            No
Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?  
At Ted Turner Reserves we connect people with nature by providing one-of-a-kind outdoor experiences in a luxury setting, and we’re looking for a passionate, energetic individual to be a part of our growing team.  
The Ted Turner Reserve’s leadership team is currently seeking an Office Manager who can provide vital administrative support for our Sales, Marketing, Revenue & Reservations efforts.
ABOUT THE POSITION
While reporting to the Vice President of Sales & Marketing of Ted Turner Reserves (TTR), the TTR Office Manager will be responsible for developing and overseeing the coordination of sales and marketing processes such as internal communications, campaign planning and scheduling and SOPs to enable the growth of the overall organization. This employee ensures that department personnel are supported in their ability to perform at the highest level by tracking and reporting on sales and marketing efforts as well as managing and organizing the teams’ shared files, email lists and databases. The Office Manager is responsible for the coordination of logistical efforts on behalf of the sales, marketing, and revenue teams. This employee handles the management of Ted Turner Reserves Admin’s finances and expenses and provides general department support.
You will also be responsible for: 
• Performing data entry which includes entering contact info into databases for marketing and data for production reporting.
• Assisting with the registration and planning of sales events.
• Managing the group inquiry intake / distribution process, assisting with proposals and contracts when needed.
• Handling the management of department systems and sites such as Mailchimp, Virtuoso, Cvent, etc.
• Managing the department’s SharePoint/OneDrive, ensuring organization of images and assets, and accurate/current information.
• Updating website events and sales collateral as needed.
• Maintaining TTR Admin expenses, including oversight of the department check book and subscription billing.
• Researching, organizing and maintaining target competitor and prospective client lists as needed.
• Assisting with miscellaneous analysis that includes compiling key data for various departments and ad hoc requested reports, e.g. annual budgets, strategic plans, monthly recaps, and structuring/formatting final drafts for submission.
• Maintaining internal communication such as promotion bulletins, annual contracted preferred client offers, contract distribution, dept meeting notes, SOPs and gift certificate/donation requisitions and fulfillments.
• Assisting with the creation and deployment of email campaigns as needed, managing deployment calendar and scheduling.
• Providing miscellaneous support that includes checking availability and providing rates to VP of Sales and Marketing, negotiating group bids & generating proposals, being a point of contact on out of office messaging when department leaders are out of office.
• All other duties as assigned. 
YOUR QUALIFICATIONS
Essential:
1. Excellent organizational skills and attention to detail.
2. Ability to thrive in a fast-paced / startup environment.
3. Proficiency in Property Management Systems, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Adobe Creative Cloud (Photoshop, InDesign, etc.).
4. Minimum of 3 years of experience in sales/marketing, preferably within a resort setting, with knowledge of operations.
5. Ability to work flexible hours, including weekends and holidays.
6. This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
7. You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.
Preferred:
1. High School diploma or General Education Degree (GED). 
2. Bachelor’s degree in related field or equivalent experience.
YOUR QUALITIES
• You’re alert, friendly and eager to assist coworkers politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.
EMPLOYEE BENEFITS & PERKS
The Company offers full time employees an elite benefits package, including medical dental and vision insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, paid time off and paid holidays.   

ACCOMMODATIONS
This position will require you to live off the Turner properties, but travel to and from the properties is expected a minimum of 5 times per year.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
On a regular basis, you can expect to:
• Stand; sit; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. 
• Lift and/or move up to 25 pounds.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.
The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, visit https://tedturnerreserves.com/careers/.
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Admin
Employee Engagement Specialist
Raton
Employer:    Turner Enterprises Management, LLC
Position:      Employee Engagement Specialist
Location:     Vermejo Park Reserve – Raton, NM
Type:           Full Time / Salary / Exempt / Benefits-Eligible
Housing:      Yes
At Ted Turner Reserves, we connect people with nature by providing one-of-a-kind outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be a part of our growing team.  
Our premier Reserve, Vermejo, is currently seeking an energetic, proactive, and organized Employee Engagement Specialist who will play a crucial role in ensuring our team remains motivated, productive, and engaged.   Your efforts will directly impact the success of our company and the satisfaction of our employees.

ABOUT THE POSITION
The Employee Engagement Specialist will elevate the employee experience by enthusiastically engaging with employees, creating an environment that celebrates all employees and a culture that recognizes our employees' contributions. The Employee Engagement Specialist encourages all members to put their best foot forward each day; helps to ensure that each team member is fully committed to the company’s mission, goals, and values; fosters inspiration amount employees which contributes to the overall success of the business; and enhances the well-being of each and every team member.
You will also be responsible for: 
• Setting the tone for strong community culture and employee engagement.
• Building strong relationships with managers and employees, providing feedback and coaching to department heads, supervisors and all employee levels.
• Acting as a strong advisor for all HR related queries, escalating matters as needed. 
• Monitoring the “pulse” of the organization and quickly identify and troubleshoot problems to recommend or implement appropriate solutions.
• Creating an employee engagement plan to increase involvement and motivation as well as enjoyment of Vermejo. Planning and executing employee events that are enjoyable, well-attended, and meaningful. 
• Conducting preliminary phone screens with all candidates and continuously improving the interview process for effectiveness, quality, and timeliness.
• Developing a seamless new hire arrival process, onboarding, and offboarding to include pre-arrival communication, and housing coordination.
• Leading orientation to engage and inspire new hires for success at Vermejo. 
• Conducting stay interviews and gather data to continuously enhance the employee experience.
• Developing and executing a seamless exit process for individuals leaving the property to include gathering exit feedback to improve future employee experiences. 
• Helping to establish a culture of guest satisfaction and sincere hospitality by empowering team members and exemplifying the highest level of standards.
• Contributing to recruitment efforts by attending various job fairs to promote the work culture at Vermejo.
• Eagerly supporting and actively looking for ways to help other departments.
• All other duties as assigned.
YOUR QUALIFICATIONS
• Strong communication, interpersonal, and problem-solving skills
• Continuous eye on improvement with willingness to assess and adapt.
• Ability to interact, influence and partner with different levels of the organization to achieve results
• Exceptional listening skills and ability to relate to, influence, and coach employees at all levels.
• Self-motivated and solution minded.
• Resilient and able to thrive in a dynamic environment with enthusiasm and sense of humor.
• Exceptional organizational skills with an unmatched ability to manage multiple priorities.
• High level of integrity, and confidentiality.
• Ability to work independently, take initiative and use good judgment.
• Well-versed in Microsoft Office Suite (Word, Excel, Outlook). 
• Ability to work flexible hours, including nights, weekends and holidays as needed.
• This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
• You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.
• Experience working in a hotel and/or hospitality experience preferred.
• Experience working in Human Resources or related field
YOUR QUALITIES
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re creative, adaptive and willing to work with existing core reserve philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.
• You seek innovative solutions and continuous improvements to accomplish the objectives of the positions and the goals of the business
• You utilize a hands-one approach to ensure a high level of employee engagement
• You’re an enthusiastic team player with a drive to create an enjoyable work environment
• You’re engaging, having a natural like of people, a knack for leading, and skills that help engage others
EMPLOYEE BENEFITS & PERKS
The Company offers full time employees an elite benefits package, including medical dental and vision insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, paid time off and paid holidays.   
ACCOMMODATIONS
This position will require you to live on Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.  Vermejo offers single bedroom dorm room style company housing (subject to availability).  You will need to provide or arrange for your own transportation to and from Raton for personal supplies.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT 
On a regular basis, you can expect to: 
• Stand; sit; walk; move hands and fingers; reach with hands and arms; and talk or hear.  
• Lift and/or move up to 25 pounds. 
• Be on your feet for extended periods of time. 
On an occasional basis, you may be required to lift and/or move up to 50 pounds.  
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
You will regularly be required to work long hours in an office environment and at a computer.  You may occasionally be exposed to wet and/or humid conditions; fumes or airborne particles; outside weather conditions. The noise level in the work environment is usually low to moderate.
The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, visit www.tedturner.com.
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Activities
Assistant Activities Director
Raton
Employer:         Turner Enterprises Management, LLC
Position:            Assistant Activities Director
Location:           Vermejo Park Reserve – Raton, NM
Type:              Full Time / Salary / Exempt / Benefits-Eligible
Housing:           Yes
Are you passionate about outdoor recreation, wildlife, and providing exceptional guest service? Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?  
At Ted Turner Reserves, we connect people with nature by providing one-of-a-kind outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be a part of our growing team.  
Our premier Reserve, Vermejo, is currently seeking an energetic Assistant Activities Director who will assist in creating, planning, and leading a variety of outdoor adventures and experiences that connect guests with the beauty and natural wonders of the Reserve. 

ABOUT THE POSITION
As an Assistant Activities Director, you will support the Activities Director in overseeing all aspects of guest engagement, administrative functions and hands-on activity coordination, contributing to the continued success and growth of Vermejo’s world-class offerings.
You will also be responsible for: 
• Collaborating with the Activities Director to develop and implement a diverse range of activities, including guided hikes, wildlife tours, fly-fishing, archery, horseback riding, and more.
• Handling various administrative tasks including scheduling, budgeting, inventory management, and reporting. Assisting in maintaining accurate records of activities, staff schedules, and guest feedback.
• Supporting the Activities Director in the hiring, training, and supervision of seasonal staff, including Activity Guides and support personnel.
• Managing employee timecards and ensuring accurate attendance tracking. Approving time-off requests and ensuring proper staffing levels for activities.
• Collaborating with scheduling operations to ensure all staffing requirements are met. 
• Functioning as proxy for the Activities Director when needed to maintain smooth operations in the Activities department. 
• Providing oversight of the youth activities program and designated staff.   Assisting in designing, organizing, and leading a variety of outdoor activities for children and youth, including nature hikes, wildlife observation, camping trips, fishing, archery, team sports, and arts & crafts.
• Leading and overseeing the horse program to ensure efficient operation between scheduling and execution of trail rides and special events.
• Ensuring the fishing program has the necessary equipment needed to carry out an exceptional guided experience for guests.
• Guiding guests on activities and working in the Fish House as necessary when directed by the Activities Director.
• Demonstrating knowledge of all the activities offered at the property and gaining certifications in a wide range of guided guest activities offered at the Reserve.
• Maintaining the highest level of guest services, quality standards and presentation techniques that have been established for Ted Turner Reserves Guides. 
• Helping to establish a culture of guest satisfaction and sincere hospitality by empowering team members and exemplifying the highest level of hospitality standards. 
• Ensuring the highest standards of first aid, safety, sanitation, and personal hygiene are met.
• Ensuring that all NM laws are met and obeyed. 
• Communicating guest feedback to the appropriate department leadership.
• Eagerly supporting and actively looking for ways to help other departments.
• This position does not normally guide hunts, but can should they be directed by the Activities Director and with approval from the GM of Hospitality.  
• All other duties as assigned.
YOUR QUALIFICATIONS
Essential:
1. Excellent organizational and problem-solving abilities.
2. Experience in scheduling and budgeting.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 
4. Ability to work flexible hours, including weekends and holidays.
5. This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
6. You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.
Preferred:
1. Minimum of 3 years of experience in activity management, preferably within a resort setting.
2. High school diploma or general education degree (GED). 
3. Certification in recreation, tourism, or a related field.
4. Bachelor’s degree in Recreation Management, Environmental Science, Hospitality Management, or a related field preferred.
5. Knowledge of wilderness safety and outdoor activity best practices (first aid/CPR certification preferred).
6. Experience in target activities, including fishing (fly and/or spin), hiking, mountain biking, archery, and shooting sports, etc. 
YOUR QUALITIES
• You’re alert, friendly and eager to assist guests politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.
EMPLOYEE BENEFITS & PERKS
The Company offers full time employees an elite benefits package, including medical dental and vision insurance, basic life insurance, short term disability, 401(k) plan with matching contributions, paid time off and paid holidays.   

ACCOMMODATIONS
This position will require you to live on Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.  Vermejo offers single bedroom dorm room style company housing (subject to availability).  You will need to provide or arrange for your own transportation to and from Raton for personal supplies.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
On a regular basis, you can expect to:
• Stand; walk; move hands and fingers; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. 
• Lift and/or move up to 50 pounds.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.
You can expect to frequently lift and/or move 75 pounds and occasionally lift and/or move up to 100 pounds. 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
You may be exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; outside weather conditions and extreme cold and heat. You will be occasionally exposed to vibration. The noise level in the work environment is usually low to moderate.
The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, visit www.tedturner.com.
Read more