Current Job dates:
Currently recruiting for the season that runs from April 28th, 2025 to October 31st, 2025.
- Prioritizing checklists with an ability to delegate tasks.
- Attention to detail and record-keeping for inventory.
- Ability to be flexible and work a variety of jobs to cover all aspects of the lodge.
- Current certification in CPR and First Aid (or ability to acquire before start of employment)
- Current ServeSafe Alcohol certification, TIPS training or similar. (Can provide updated training if needed)
- Ability to multitask and problem solve in a fast-paced environment.
- Ability to work with guests and collaborate with a team of staff.
- Confidence to lead by example and guide teamwork to success.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete tasks.
- Previous experience working at a guest ranch, particularly in fine dining.
- Prior experience in hospitality.
- AM Lead: Early morning timeliness shown from previous jobs
- PM Lead: Bartending experience
- Knowledge of Microsoft Office.
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- Prepare guest and staff dining areas for meals, including setting up items such as tables, buffets, linens, silverware, glassware, chafers, condiments, etc.
- Maintain detailed attention to guests’ and staff’s dietary restrictions and requests.
- Promote collaboration and teamwork to achieve tasks specific to each shift checklist.
- Delegate team tasks as needed.
- Display a positive attitude and maintain a cooperative working relationship with managers and all other associates.
- Serve/refill food and beverages for guests and staff.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables and take them to kitchen for cleaning.
- After guests and staff have finished dining: clean tables, floors, and other areas as needed.
- Maintain the lodge amenities as requested by guests. (Fires in the fireplace, moving patio furniture, arranging tables and chairs as needed for group sizes)
- Perform other job duties as assigned.
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- Wash dishes, glassware, flatware, and cookware using dishwasher or by hand.
- Place clean items in correct storage areas in organized manner.
- Maintain cleanliness of dishwashing station.
- Perform other job duties as assigned.
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- Inventory of dining linens, bar items and other needs as they arise.
- Transportation of guests as needed.
- Assistance with Housekeeping on turnover days to work effectively as a full team.
- Facilitate “pre-shift” check-ins with teams before meals to make sure information is shared across the team and expectations are clear.
- Maintains a positive and professional approach with coworkers and guests.
- Sets up and stocks food items and other necessary supplies.
- Prepares food items by cutting, chopping, mixing, and preparing sauces.
- Cooks food items by grilling, smoking, sautéing, and other cooking methods to specified recipes and standards.
- Maintains cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.
- Cleans and sanitizes cooking surfaces throughout the shift.
- Proven cooking experience preferred, but willing to train the right individual.
- Ability to prioritize and manage time effectively in a fast-paced environment.
- Strong collaboration/teamwork skills.
- Strong sanitation habits.
- Flexible and creative with a “Can do” attitude.
- Ability to travel to and from the Challenge Course with a personal vehicle on rural roads.
- Ability to be flexible and work a variety of jobs.
- Current certification in CPR and First Aid (or ability to acquire before start of employment)
- Ability to follow a checklist to accomplish all tasks during a shift.
- Ability to problem solve and multitask in a fast-paced environment.
- Ability to work with guests and staff.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete tasks.
- Challenge Course experience.
- Wilderness First Aid, Wilderness First Responder or EMT training.
- Previous certification and training in Challenge Course facilitation.
- Prior experience in hospitality.
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- Participate in a site-specific training to operate the AMB West Challenge Course.
- Guide guests through a variety of high and low ropes elements.
- Orient guests to the facilities, eliciting their participation in keeping them as safe as possible.
- Introduce guests to personal protective equipment, such as harnesses and helmets.
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- Clean guest areas, including rooms, common areas, and restrooms, per checklists.
- Replenish supplies, such as linens and bathroom items.
- Wash, fold, and store linens and towels per laundry instructions.
- Perform miscellaneous daily and weekly cleaning tasks as needed or specified on lists.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Perform other job duties as assigned.
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- Prepare guest and staff dining areas for meals, including setting up items such as tables, buffets, linens, silverware, glassware, chafers, condiments, etc.
- Serve/refill food and beverages for guests and staff.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables and take them to kitchen for cleaning.
- After guests and staff have finished dining: clean tables, floors, and other areas as needed.
- Perform other job duties as assigned.
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- Wash dishes, glassware, flatware, and cookware using dishwasher or by hand.
- Place clean items in correct storage areas in organized manner.
- Maintain cleanliness of dishwashing station.
- Perform other job duties as assigned.
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- Must be 21 years of age and a clean driving record. (For our insurance)
- Transport guests to and from the airport or activities.
- Label and load guests’ luggage at the airport.
- Transport guests’ luggage to and from cabins.
- Perform other job duties as assigned.
- Collaborate to design and implement experiences that are tailored to the particular guest group and that model the 50/50 approach
- Lead guest experiences and activities including hiking, challenge course, reflective horse sessions, fly fishing, golfing, archery, and any other activities scheduled, modeling the daily intention and reflection process for peers
- Train fellow associates on facilitation so that they are skilled in the reflection process and comfortable working with groups on their intentions
- Manage group dynamics and facilitate group processes, communicating any information to key Ranch and Foundation colleagues that might impact the success of the group during their week
- Mentor Ranch associates in managing group dynamics and facilitating group processes
- Committed to actively building a community where all guests and fellow team members feel a sense of belonging and safety
- Assist in identifying, assessing and managing environmental, physical, social and emotional risk during course activities
- Adhere to operating procedures, safety policies and emergency procedures as outlined by the Ranch
- Maintain big-picture vision and keep safety in mind during all group processes
- Guest services support as needed with a view toward supporting the team and ensuring an exceptional guest experience
- Previous experience working for Outward Bound
- Demonstrated competency in group facilitation and team building
- Demonstrated ability to teach or train processes to colleagues
- Demonstrated competency in outdoor experiences and activity logistics
- Demonstrated ability to assess the abilities of a group and use that information to mitigate risks and ensure positive experiences for the group
- Previous experience leading a team
- Strong interpersonal skills and ability to work with groups across all ages, backgrounds and abilities
- Personal initiative and resourcefulness, adaptable and positive even in challenging situations with strong ability to problem solve
- Ability to multitask in a fast-paced environment
- Strong social perceptiveness and active listening and learning skills, ability to hear what others are saying and to take the time to understand what isn’t being said
- Time availability in May to arrive for Challenge Course training on site
- First Aid and CPR training
- Wilderness First Responder certification, or more
- Knowledge of Microsoft office
- Ability to be flexible and work a variety of jobs.
- Current certification in CPR and First Aid (or ability to acquire before start of employment)
- Current ServeSafe Alcohol certification, TIPS training, or similar (we can provide training for those that are not current)
- Ability to follow a checklist to accomplish all tasks during a shift.
- Ability to problem solve and multitask in a fast-paced environment.
- Ability to work with guests and staff.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete tasks.
- Prior experience in hospitality.
- Prior guest ranch experience with a focus on fine dining.
- Experience navigating in large passenger vans.
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- Clean guest areas, including rooms, common areas, and restrooms, per checklists.
- Replenish supplies, such as linens and bathroom items.
- Wash, fold, and store linens and towels per laundry instructions.
- Perform miscellaneous daily and weekly cleaning tasks as needed or specified on lists.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Perform other job duties as assigned.
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- Prepare guest and staff dining areas for meals, including setting up items such as tables, buffets, linens, silverware, glassware, chafers, condiments, etc.
- Serve/refill food and beverages for guests and staff.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables and take them to kitchen for cleaning.
- After guests and staff have finished dining: clean tables, floors, and other areas as needed.
- Perform other job duties as assigned.
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- Wash dishes, glassware, flatware, and cookware using dishwasher or by hand.
- Place clean items in correct storage areas in organized manner.
- Maintain cleanliness of dishwashing station.
- Perform other job duties as assigned.
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- Must be 21 years of age and a clean driving record. (For our insurance)
- Transport guests to and from the airport or activities.
- Label and load guests’ luggage at the airport.
- Transport guests’ luggage to and from cabins.
- Perform other job duties as assigned.
- Certification to lead yoga to experienced and inexperienced students.
- Ability to be flexible and work a variety of jobs.
- Current certification in CPR and First Aid (or ability to acquire before start of employment)
- Current ServeSafe Alcohol certification, TIPS training, or similar (we can provide training for those that are not current)
- Ability to follow a checklist to accomplish all tasks during a shift.
- Ability to problem solve and multitask in a fast-paced environment.
- Ability to work with guests and staff.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete tasks.
- Instructed yoga at a guest ranch.
- Knowledge of a labyrinth and instructing participants through the labyrinth.
- Prior experience in hospitality.
- Prior guest ranch experience with a focus on fine dining.
- Experience navigating in large passenger vans.
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Daily sunrise yoga
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- Set up yoga studio each morning
- Clean up yoga studio after each class
- Making sure equipment stays clean and in working order
- Record class participation and track inventory as needed
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- Clean guest areas, including rooms, common areas, and restrooms, per checklists.
- Replenish supplies, such as linens and bathroom items.
- Wash, fold, and store linens and towels per laundry instructions.
- Perform miscellaneous daily and weekly cleaning tasks as needed or specified on lists.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Perform other job duties as assigned.
-
- Prepare guest and staff dining areas for meals, including setting up items such as tables, buffets, linens, silverware, glassware, chafers, condiments, etc.
- Serve/refill food and beverages for guests and staff.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Remove dishes and glasses from tables and take them to kitchen for cleaning.
- After guests and staff have finished dining: clean tables, floors, and other areas as needed.
- Perform other job duties as assigned.
-
- Wash dishes, glassware, flatware, and cookware using dishwasher or by hand.
- Place clean items in correct storage areas in organized manner.
- Maintain cleanliness of dishwashing station.
- Perform other job duties as assigned.
-
- Must be 21 years of age and a clean driving record. (For our insurance)
- Transport guests to and from the airport or activities.
- Label and load guests’ luggage at the airport.
- Transport guests’ luggage to and from cabins.
- Perform other job duties as assigned.
- Strong horsemanship skills
- Customer service experience
- Ability to work with guests and staff in a team environment
- Working, horseback riding, and driving vehicles in acclimate weather conditions
- Adult First Aid & CPR
- Basic Veterinary Skills
- Towing trailers
- Operating skid-steers and tractors
- Fly-fishing and shooting instructions
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Horseback rides
- Tacking and untacking guest horses
- Assist participants on and off their horses
- Provide riding instructions to participants before and during trail rides
- Leading trial rides while maintaining a high level of safety
- Trail rides are two to three hours long and primarily walk-only.
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Fly-fishing
- Provide basic casting and safety instructions
- Assist participants with landing and releasing fish
- Replacing flies and tippet as needed
- Fishing occurs on private stocked ponds, the Yellowstone River, and its tributaries
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Archery
- Driving transportation to and from the archery course
- Stringing and unstringing recurve bows
- Provide basic shooting and safety instructions
- Setting up bows and retrieving arrows
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Sporting Clays
- Driving transportation to and from the shooting course
- Provide basic shooting and safety instructions
- Loading and operating automated throwers
- Safely loading and operating shotguns
- Cleaning up the area at the conclusion of the activity
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Reflective Horse Session
- Guide participants through basic groundwork exercises
- Maintain safety and clear communication
- All guest activities are assigned an intention: teamwork, risk-taking, mindfulness, etc. to foster more purpose in every experience.
- Wranglers ask meaningful questions during activities and post-activity debriefs.
- Wranglers drive guests to and from the airport in ranch vehicles
- Typically, wranglers provide transportation to the airport every Friday
- Morning departures start EARLY.
- Wranglers are tasked with every aspect of herd management
- Training, problem-solving, exercising horses
- Moving horses to and from pasture from horseback and ATV
- Feeding large round bales and small square bales.
- Basic vet care
- Administering IM and IV injections
- Administering oral and ocular medications
- Applying bandages and topical treatments
- Diagnosing and treating lameness and illness
- Loading, unloading, and transporting horses in a stock trailer
- Wranglers are responsible for the upkeep of infrastructure
- Clean and maintain livery buildings and area
- Maintain and repair corrals, pasture fences, gates, and hitching rails
- Clean corrals and haul away manure
- Maintain and clear recreation trails
- Maintain and clean stock water tanks
- Install, maintain, and remove temporary electric fence
- Maintain and clean saddles, tack, and gear
- Clean wrangler pickup, ATVs, and stock trailer
- Mountain Sky Guest Ranch Wrangling
- Take instruction from MSGR Head Wrangler and other leadership
- Tacking and untacking guest horses
- Assist participants on and off their horses
- Provide riding instructions to participants before and during trail rides
- Leading trial rides while maintaining a high level of safety
- Trail rides are walk, trot, and lope rides
- Gathering and pushing out heard of +/- 100 head on horseback
- Clearing algae from casting areas at the Heart Pond
- Lead and facilitate hikes when necessary
- Helping facilitate guest teambuilding activities
- Setup and teardown of guest activities at the indoor arena and white barn
- Assist the Warrior PATHH’s equine activity
- Shoveling snow when needed
- Hauling and stacking hay
- Grooming the arena
- Wranglers operate on a rotating schedule to fulfill chores every weekend
- Moving horses to and from pasture
- Feeding horses and checking corral stock tanks
- Checking pasture fence and stock tanks
- Perform basic vet care
- Communicate any emergencies and issues to Head Wrangler
- Are you available April 21 - October 31, 2025
- Describe your horse experience, including your preferred discipline and any experience, starting colts or riding green horses. Please be specific about the number of years of experience you have.
- Do you have any experience teaching people to ride? If yes, please describe.
- Do you have experience with shooting sports? If yes, please describe.
- Do you have experience fly fishing? If yes, please describe.
- Minimum of two years of working knowledge of housekeeping operations and procedures.
- Experience training entry-level employees.
- Demonstrate ability to direct, supervise and maintain high morale among staff.
- Effective analytical and decision-making skills.
- Highly detail oriented, both with cleaning quality and supply inventory.
- Strong communication skills.
- Able to meet physical requirements of the job which include repetitive motions, standing, sitting, kneeling, bending, twisting, walking, and lifting up to 50 pounds.
- Ability to work in inclement weather to complete the task.
- Prior work at a guest ranch in the housekeeping industry.
- Prior experience in a supervisory position to lead a collaborative team.
- Inventory and ordering experience.
- Knowledge of Microsoft office.
- Provide guidance on procedures and expectations as needed for housekeeping personnel.
- Promote positive relations and resolve any conflicts arising with guests.
- Review weekly work assignments and staffing schedule to ensure timely completion of tasks.
- Report job status daily to the Operations Manager.
- Inventory products, order as needed and file invoices with finance.
- Conduct pre-shift staff meetings, communicating pertinent information from the Daily Dispatch.
- Create and maintain daily task sheets to ensure all areas of the ranch are kept clean and maintained.
- Ensure all work is distributed fairly and equitably.
- Display a positive attitude and maintain a cooperative working relationship with managers and all other associates.
- Ensure all safety standards and requirements are met and maintained.
- Work with Housekeepers as part of the team to ensure quality of work meets expectations.
- Support other departments as needed.
- Annually evaluate and enhance existing program with the philosophy of continually striving to improve.
Food & Beverage
Dining Lead
The ideal candidate for the West Creek Ranch’s Dining Lead position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
West Creek Ranch – Dining Lead is the team supervisor that steps up to ensure all guest experiences in our beautiful lodge meet our standards for western luxury. Whether it’s the AM lead handling breakfast and coffee for meetings, or the PM lead setting up the bar for a fun night of dancing to a live band, our dining leads work collaboratively with the guest services team to clean the lodge, serve good food and keep the drinks flowing. This position will work on presentation and flow to make each meal a true West Creek Ranch experience.
We will be hiring two dining leads for the 2025 season- an AM lead and PM lead. The Dining Leads will report to the Operations Manager and collaborate closely with the kitchen. The AM lead will facilitate our breakfast and lunch meals, collaborating with the kitchen team and staff to ensure our early risers get the best start to their day. They will coordinate group needs for the lodge space by setting up furniture, moving dining arrangements, and ensuring the space is welcoming and intuitive. The PM lead will work with the AM lead over lunch to transition the lodge to any guest needs in the afternoon and stage the space for our dinners and dance nights, which includes an open beer and wine bar through meal service. Our PM lead will also work on inventory for the bar and confer with the AM on any specific dining needs for displays and stock. Both roles will assist the whole team of West Creek Ranch with housekeeping and other responsibilities as needed on turnover days.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
Preferred Skills
Roles and Responsibilities
Dining:
Dishwashing:
Other:
Line Cook
The ideal candidate for the West Creek Ranch’s line/prep cook will live our core values of Putting people first, our associates, and our guests. Leads by example as a quality leader. Includes everyone in day-to-day activities and tasks. Innovates continually, providing new ideas and implementing them when it benefits the associates and guests. Listens and responds to associates and guests to the best of their ability. Gives back to others by incorporating all other values daily.
A successful cook at West Creek Ranch is focused and motivated. West Creek is a unique guest ranch that functions with a cyclic menu of scratch made foods with varied styles of meal services from BBQ to fine-dining plated dinners. We have the unique opportunity to go above and beyond each day to make our guest’s experience unforgettable. Our small guest capacity coupled with a Monday to Friday work week means we have the time and resources to execute our menu to the highest standards.
Application reviews and interviews will begin mid-January!
Line Cook Job Responsibilities:
Requirements and skills
Guest Services
AMBW IT/A&V Assistant
AMB West – Who we are
We believe that Montana’s unique ability to connect people to each other and to nature has the power to build stronger, healthier, happier communities, and that we have a role in preserving Montana’s beauty for future generations. Like all the businesses within the Blank Family of Businesses, AMB West is a highly purpose-driven organization devoted to positively impacting the lives of its guests. AMB West consists of Mountain Sky Guest Ranch, West Creek Ranch, Paradise Valley Ranch, and Dome Mountain Ranch. We use our Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, Give Back to Others, as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities.
Our Ideal Candidates
Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
IT & Audio Video Assistant
The IT & Audio Video Technician Assistant position at AMBWest will assist in the following primary roles:
1. General IT Helpdesk technician troubleshooting Windows PC, Printers and other IT devices at various locations.
2. Setup, monitor, troubleshoot and maintain Audio Video facilities for guest and staff meetings.
3. Other IT projects assigned by IT manager.
As part of a hospitality destination facility, this position requires a blend of technical expertise, problem-solving skills, and excellent interpersonal abilities.
Job Duties and Responsibilities
Equipment Setup and Configuration:
- Perform "preflight" checks for guest groups prior to presentations at our West Creek Ranch Facilities.
This includes testing the A/V system and working with meeting attendees to make sure there presentations work smoothly and equipment is in good working order.
- Monitor meeting presentation and be available for any technical issues that arise during meeting.
Troubleshooting Skills:
- Quickly diagnose and resolve technical glitches during meetings and for staff requests.
- Troubleshoot connectivity issues, audio feedback, and video distortions.
- Adapt to unforeseen challenges with composure.
Collaboration and Communication:
- Work closely with non-technical staff and guests on A/V and General IT requests as directed by IT manager.
- Maintain clear communication with team members via email and IT ticketing system
- Exercise patience and professionalism when interacting with guests and staff.
Required Skills
- Understand AV, IT, and general PC and Mac technologies.
- Knowledge of Microsoft PowerPoint, Apple Keynote, or Google Slides a plus.
- Microsoft Office suite.
- IT Certification nice to have, but not mandatory.
- Apply troubleshooting techniques to maintain uninterrupted audiovisual experiences.
- Interact courteously with guests, staff, and colleagues.
- Remain patient and empathetic, especially during high-pressure situations.
- Foster positive relationships to enhance overall event experiences.
Compensation
Housing is provided, and the salary package is competitive and includes paid time off and holidays, health, vision, dental and life insurance, and up to a 6% 401(k) match.
To apply, please email your resume and cover letter to Dan Lee at dan.lee@ambwest.com
Challenge Course Associate
The ideal candidate for the West Creek Ranch’s Guest Services position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
West Creek Ranch Guest Services is the ultimate variety job! This team of associates rotates through our dining room, housekeeping department, dishwashing, and transportation. Our Guest Services folks are the pride of our operations and make every guest experience first class. The Challenge Course Associate will experience the West Creek way through a variety of shifts in Guest Services and spend time facilitating our groups and local non-profits at the AMB West Challenge Course.
The AMB West Challenge Course is located on our sister ranch, Mountain Sky Guest Ranch. The course was developed in 2015 to serve the needs of the ranch and the surrounding community. Built by Project Adventure, the Challenge Course was designed to support independent exploration with a continuous belay aerial course, as well as experiential learning and teambuilding with 8 other high ropes elements and 4 low ropes elements. The staff create experiences that cater to the needs of each group it serves. Our team moves through the day with safety and fun as our top priorities.
The Challenge Course Associate will report to the Operations Manager and will work both in our guest services team at the ranch and to run our West Creek Ranch activities at the Challenge Course. They will also help as needed with local non-profit groups to ensure the Challenge Course is used safely.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
Preferred Skills
Roles and Responsibilities
Challenge Course:
Housekeeping:
Dining:
Dishwashing:
Transportation:
Guest Experience Coordinator
Overview
Arthur Blank, chairman of the Blank Family Foundation and owner of Mountain Sky Guest Ranch, Paradise Valley Ranch and The Ranch at Dome Mountain near Emigrant, Montana, opened West Creek Ranch in 2018 as a unique convening space for nonprofit and philanthropic organizations. At West Creek, the Arthur M. Blank Family Foundation provides nonprofit partners with an opportunity to connect, renew and inspire while exploring crucial issues that are aligned with the foundation’s priorities.
Located in Montana’s Paradise Valley, about 25 miles north of Yellowstone National Park, the 6,700-acre West Creek Ranch features spectacular scenery one mile above sea level. West Creek is a one-of-a-kind facility featuring comfortable meeting spaces and rooms, wi-fi and gourmet dining combined with unplugged high-country activities. West Creek offers 5-star service and amenities to ensure that every guest’s needs are met as they embark on a powerful personal and professional experience at the ranch.
West Creek is in big sky country, and we provide partners with an opportunity to engage in big sky thinking. The combination of extraordinary scenery, guided adventure and intentional reflection provide a unique transformational environment for leadership development, innovation labs, strategic planning, executive education, hands-on workshops, and discussion or planning about how to influence the issues that occupy our country and communities.
The West Creek experience is rooted in Arthur Blank’s personal recognition that extended immersion in the world’s most inspiring spaces fosters learning, creativity and self-renewal. We call our approach the 50/50 model to signify that our guests spend half their time inside working on important issues, and half their time outside exploring their ideas through experiences in nature that support their goals. Each year the Blank Family Foundation identifies select organizations to host gatherings that convene colleagues, peer organizations or coalition partners to capitalize on this model and advance the public good.
West Creek Ranch seeks a Guest Experience Coordinator to support the 50% of the time our guests spend in Ranch experiences – horseback riding, hiking, yoga, fly fishing, etc. – and facilitating the connection between those experiences and the goals of the group each week. Deepening relationships and teamwork, creating a risk-taking culture, generating 100 new ideas to solve a sticky problem, bringing thought leaders together to strategize about complex issues and much more — West Creek has the experiences and activities to enrich each group’s goals with deeper meaning and we are looking for a Guest Experience Coordinator to ensure that the 50% of the time each group spends in Ranch experiences is as meaningful as the 50% of time spent indoors in meetings.
We believe that when Ranch experiences are combined with daily intentions and opportunities for reflection that positive change and impact occur. The GEC will facilitate the onsite planning of daily activities for each group so that intention and reflection are at the core of the experiences and so that problem solving, team development, self-discovery, collaboration and communication are rooted in the guest experiences.
Position Summary
The ideal candidate for West Creek Ranch’s Guest Experience Coordinator (GEC) position will live our core values of Putting people first, our associates, and our guests. Leads by example as a quality leader. Includes everyone in day-to-day activities and tasks. Innovates continually, providing new ideas and implementing them when it benefits the associates and guests. Listens and responds to associates and guests to the best of their ability. Gives back to others by incorporating all other values daily.
The Guest Experience Coordinator (GEC) reports to the Ranch General Manager and will be responsible for leading guest activities, specifically hiking, challenge course, reflective horse sessions, fly fishing, golfing, archery, and any other activities scheduled. The GEC also works with fellow team members who lead guest activities to ensure they understand the purpose of daily intentions and are skilled at leading guest reflection opportunities. The GEC will be a rare combination of technical experience and skill who can uphold the planning logistics and safety requirements of activities on the Ranch, while also embodying the social-emotional awareness and interpersonal skills required to effectively lead groups through often challenging personal growth experiences. The GEC will mentor and train fellow Ranch associates to ensure they have the knowledge and ability to support guests on their Ranch journey by skillfully facilitating reflection sessions and bridging indoor and outdoor experiences.
As a core member of the team, the GEC will also respond to the needs of guest services and fill-in on the Ranch where needed. This could be as a support to housekeeping, dining, dishwashing, transportation, and other duties as needed. This position is seasonal and will work from May 1st through mid-October, with a possible extension into November.
Core Responsibilities
Qualifications and Education Requirements
Preferred Skills
Guest Services
The ideal candidate for the West Creek Ranch’s Guest Services position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
West Creek Ranch Guest Services is the ultimate variety job! This position reports to the Operations Manager, and rotates through our dining room, housekeeping department, dishwashing, and transportation. In addition, this associate may assist in activities during the week, either joining a group hike or driving transportation to our off-site activities. Our Guest Services folks are the pride of our operations and make every guest experience first class.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
Preferred Skills
Roles and Responsibilities
Housekeeping:
Dining:
Dishwashing:
Transportation:
Yoga Associate
The ideal candidate for the West Creek Ranch’s Guest Services-Yoga Associate position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
West Creek Ranch Guest Services is the ultimate variety job! This team of associates rotates through our dining room, housekeeping department, dishwashing, and transportation. In addition to that, our associates may assist in activities during the week, either joining a group hike or driving transportation to our off-site activities. Our Guest Services folks are the pride of our operations and make every guest experience first class.
The Yoga Associate reports to the Operations Manager and ensures that guests and equipment are ready for each morning yoga session. They will work closely with the guests to ensure they understand the activity, and that the daily intentions are incorporated when applicable. When finished with the morning session, the Yoga Associate will work in Guest Services assisting with dining, housekeeping, dishwashing, and transportation.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
Preferred Skills
Roles and Responsibilities
Yoga Instruction
Housekeeping:
Dining:
Dishwashing:
Transportation:
Horse Program
Wrangler
The ideal candidate for the West Creek Ranch’s Wrangler position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
West Creek Ranch is the perfect opportunity for individuals with strong horsemanship skills, whether you have experience as a wrangler or are looking to transition into the role. Join us to embrace the guest ranch lifestyle while enjoying a diverse range of responsibilities. The ideal wrangler candidate will demonstrate both excellent customer service and strong horsemanship skills. Wranglers report to the head wrangler and lead and a variety of guest activities. Wranglers facilitate these activities by asking thoughtful questions to create more purpose.
We will begin reviewing applications and scheduling interviews in mid-January!
Qualifications and Educational Requirements
Preferred Skills
Roles and Responsibilities
Leading Activities
Facilitation
Airport Transportation
Horse Care
Maintenance
Off-site Activities
Miscellaneous Activities
Weekend Chores
Please try to include the following in your application:
The ranch does not allow dogs or other pets. Family housing is not available. A riding video will be required from applicants not able to join us for a riding interview.
Housekeeping
Housekeeping Supervisor
The ideal candidate for the West Creek Ranch’s Housekeeping Supervisor position will live our core values of: Putting people first, with both our associates and our guests. Leading by example as a quality leader. Including everyone in day-to-day activities and tasks. Innovating continually by providing new ideas and implementing them when it benefits the associates and guests. Listening and responding to associates and guests to the best of their ability. Giving back to others by incorporating all other values daily.
The Housekeeping Supervisor reports to the Operations Manager and will coordinate the daily cleaning and preparation of cabin rooms, common spaces, and general ranch cleanliness with the guest services team. They will provide 5-star service and attention to detail for each guest. They will lead our team and work collaboratively to accomplish daily checks and weekly turnovers. The Housekeeping Supervisor will ensure that every room is cleaned to the high standards of West Creek Ranch and our dedication to luxury. They will follow trained procedures of chemical use and cleaning routines for our variety of surfaces, and will track inventory and ordering as needed to supply our crew with the appropriate materials to succeed.
Application reviews and interviews will begin mid-January!
Qualifications and Education Requirements
Preferred Skills
Roles and Responsibilities
How to Apply
Please complete our application by clicking on APPLY HERE - please attach a copy of your resume to the application as well.
Contact Info
- Becky Saunders
- BeckyS@westcreekranchmontana.com
- (406) 333-5911
- westcreekranch.org
