Current Job dates:
Currently recruiting for the season that runs from May 1st, 2025 to September 25th, 2025.
- Greet and assist all Alaskan Dream Cruises guests at the airport and direct transportation.
- Work with luggage service contractors to ensure luggage is correctly allocated and arrives to proper destinations.
- Provide time-critical airport transportation for arriving and departing guests.
- Monitor changing flight and accommodation schedules to anticipate transportation needs.
- Clearly and consistently communicate schedules with guests and coworkers.
- Plan and prepare welcome packets and other materials prior to each departure.
- Safely guide guests through a short, local hike.
- Filling in onboard should there be any staffing needs.
- Crew members pick-ups and drop-offs.
- Help get vessels ready for season and shut them down.
- Deliver needed supplies to vessels on turn days.
- Support vessels on turn days with tasks as needed.
- Clean interior and exterior of ADC passenger vehicles.
- Show a strong customer service mind-set and warm hospitality in interacting with all guests and crew.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Special projects as assigned related to projects may be assigned as required by the business.
- Other duties as assigned.
- Must be minimum 18 years of age.
- High school diploma or equivalent GED.
- Valid Driver’s License with clean driving record.
- Always present a professional and friendly attitude to guests and crew.
- Must pass a security background check and DOT drug test.
- 1-2 years of experience or education in the tourism/hospitality industry.
- Knowledge of Sitka including local attractions, accommodations, and restaurants.
- Strong communication and problem-solving skills.
- Ability to work unsupervised while demonstrating leadership skills in a team environment.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Excellent communication skills and a team-player attitude.
- Great foresight and problem-solving skills.
- Must be honest, courteous, and reliable and maintain a clean, well-groomed appearance.
- Positive, personable, and professional demeanor.
- Strong commitment to safety.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Strong record of being organized, dependable and punctual.
- Ability to work flexible schedule to include weekends and holidays.
- Must adhere to Allen Marine, Inc., & Affiliated Companies United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- This is a fast-paced and dynamic work environment with a diverse workforce.
- Due to remote locations of vessel routes, internet connectivity is limited.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be physically able to work a flexible workday of about 8-10 hours per day, seven days a week during the season.
- Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear.
- Occasionally required to lift and/or move up to 50 pounds.
- Ability to walk on uneven dock and deck surfaces crossing from vessel to vessel.
- Greet and assist all Alaskan Dream Cruises guests at the airport and direct transportation.
- Work with luggage service contractors to ensure luggage is correctly allocated and arrives in proper destinations.
- Provide time-critical airport transportation for arriving and departing guests.
- Monitor changing flight and accommodation schedules to anticipate transportation needs.
- Clearly and consistently communicate schedules with guests and coworkers.
- Plan and prepare welcome packets and other materials prior to each departure.
- Safely guide guests through a short, local hike.
- Support vessels on turn days with tasks as needed.
- Clean interior and exterior of ADC passenger vehicles.
- Show a strong customer service mind-set and warm hospitality in interacting with all guests and crew.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Perform other duties as assigned.
- Must be minimum 18 years of age.
- High school diploma or equivalent GED.
- Valid Driver’s License with clean driving record.
- Always present a professional and friendly attitude to guests and crew.
- Must pass a security background check and DOT drug test.
- 1-2 years of experience or education in the tourism/hospitality industry.
- Knowledge of Sitka including local attractions, accommodations, and restaurants.
- Strong communication and problem-solving skills.
- Ability to work unsupervised while demonstrating leadership skills in a team environment.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Excellent communication skills and a team-player attitude.
- Great foresight and problem-solving skills.
- Must be honest, courteous, and reliable and maintain a clean, well-groomed appearance.
- Positive, personable, and professional demeanor.
- Strong commitment to safety.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Strong record of being organized, dependable and punctual.
- Ability to work flexible schedule to include weekends and holidays.
- Must adhere to Allen Marine, Inc., & Affiliated Companies United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- This is a fast-paced and dynamic work environment with a diverse workforce.
- Due to remote locations of vessel routes, internet connectivity is limited.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be physically able to work a flexible workday of about 8-10 hours per day, seven days a week.
- Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear.
- Occasionally required to lift and/or move up to 50 pounds.
- Ability to walk on uneven dock and deck surfaces crossing from vessel to vessel.
- Unloading of clean linen into shelves in clean linen room
- Matches counts of items received to items sent on invoice
- Restocks and delivers clean linen to the vessels after receiving linen orders from the vessels
- Keeps the Sitka Main Linen Room in clean and orderly condition
- Restocks linen periodically at the Juneau facility
- Occasionally required to wash, dry and sort linen in a Self-Service Laundry facility in Juneau
- Conduct a full count of linen after the season
- Store clean linen after the end of the season in Vacuum sealed bags
- Must be able to communicate in English
- Must be able to follow oral and written instructions and have good communication skills
- High school diploma or GED equivalent preferred
- Must be able to perform simple mathematics
- Proven team player and have a Can-Do attitude.
- Hotel cleaning/linen procedures experience preferred, but not required
- Organized, even tempered.
- Strong interpersonal skills and guest service aptitude.
- Ability to take directions, work independently and work with a diverse team.
- Ability to interpret and follow rules, policy, and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Must be neat, clean while on duty
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable, and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for friendly, courteous and gracious service to all guests.
- Responsible for front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for food service, meal service, providing beverage service and clean up, which includes proper storage of all dishes, silverware and glassware after washing as well as the cleaning of the dining room.
- Required to learn and understand daily menus and types of seafood served each day.
- Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide
- Responsible for the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery. Order-taking and delivery of beverages to guests as well assisting the bartender in cleaning up the lounge after dinner service begins. Assist the bartender with wine service during dinner.
- Required to learn Beverage menu served each day.
- Housekeeping / Turn Day
- Provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
- Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- High school diploma or equivalent GED
- TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 1-3 years of experience and/or education in the culinary or hospitality industry within the last 3 years.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Strong interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Deliver the highest possible quality of beverage services on board and ensure the implementation and execution of corporate policies and procedures within the Hotel Department.
- Controls, measures and reports bar sales outlet performance daily and takes required corrective action to ensure operations are in accordance with the company standards and objectives.
- Achieves or exceeds bar revenue and cost objectives for the established cruise program targets. Creates new opportunities and maximizes existing ones to generate extra revenue. Manages the beverage outlet as a profit center, assuming responsibility for all revenue and expenses. Ensures that the department’s operational budget is strictly adhered to and that all costs are strictly controlled. Recommends measures to control/reduce costs.
- Implements inventory and audit procedures for beverage facilities consistent with operational policies and directives. Along with the Hotel Manager, ensures beverage inventories in stores and bars are at the par level determined by the Company. Ensures that the bar is counted after each cruise and investigate discrepancies.
- Assures beverage facilities are maintained at company standards and meet or exceed Alaska Department of Environmental Conservation regulations. In addition, inspects lounge and bar in respect to physical condition, equipment condition and presentation and ensures prompt repair and maintenance through proper use of job orders.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- High school diploma or equivalent GED
- TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 2-4 years of experience in the culinary or restaurant industry with proven knowledge of and experience in bar duties obtained within the last 2 years.
- Proficiency in MS Office with expertise in Microsoft Word and Excel.
- Communication skill require the ability to represent the company in public appearances.
- Ability to train and supervise others and be able to review their work.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Strong interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for friendly, courteous, and gracious service to all guests, and handles queries, concerns, or special requests from guests.
- Supervise, monitor performance, train, and task assignment for Stewards in the housekeeping roles, ensuring consistent and superior standards are met both in cabins and public areas.
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Conduct regular inspections of cabins and public areas to guarantee cleanliness and hygiene, adhering to company standards.
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Oversee the cleanliness and tidiness of all public areas onboard, including lounges, dining areas, restrooms, and decks. Coordinate with other departments to minimize disruption to guests.
- Oversee and manage housekeeping team to provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
- Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores, and garbage.
- Oversee and manage all turn day linen operations. Ensure the proper collections, laundering, and distribution of linens. Organize and prepare clean linen bags in readiness for cabin setups during turn days.
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Monitor and maintain housekeeping supplies, equipment, and linens. Liaise with the purchasing department to ensure timely restocking.
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Address and resolve any guest complaints or feedback related to housekeeping promptly and professionally. Create a memorable experience for guests by catering to special requests when possible.
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Work closely with other departments, such as Hotel Manager, Engineering & Deck Department, to ensure seamless communication and coordination, contributing to an integrated guest experience.
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Provide regular feedback and reports to the Hotel Manager or relevant supervisory figure about the department's performance, challenges, and potential improvements.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- Previous experience in a housekeeping supervisory role, preferably within the cruise or hospitality industry.
- Strong understanding of housekeeping techniques, products and equipment.
- High school diploma or equivalent GED
- TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 1-3 years of experience and/or education in the culinary, hospitality or cruise industry within the last 3 years.
- Proven team player and have a Can-Do attitude.
- Organized, keen attention to detail, even tempered.
- Strong leadership and interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for friendly, courteous, and gracious service to all guests, and handles queries, concerns, or special requests from guests.
- Supervise, monitor performance, train, and task assignment for Stewards in front of the house service delivery to the guests in the dining room. This includes the setting of tables, preparing beverages for meal service, and clean up, which includes proper storage of all dishes, silverware, and glassware after washing as well as the cleaning of the dining room.
- Expediting; coordinate with kitchen staff to ensure timely and accurate delivery of dishes, maintaining a constant line of communication with chefs to ensure guest satisfaction.
- Manage dining room inventory of goods, equipment, supplies, conduct inventory for weekly orders.
- Required to learn and understand daily menus and types of seafood served each day.
- Implementing and executing food service and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the dining room, lounge and cabins as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide
- Ensure guests are seated promptly and efficiently.
- Oversee the meal service operations, ensuring food is served promptly and to company standards.
- Oversee the daily set-up for social hour in the lounge, which includes and is not limited to appetizer set-up and delivery.
- Required to learn Beverage menu served each day.
- May be called upon to provide cabin service and all related services including the daily cleaning and make up of cabins, maintaining and providing all cabin and bathroom supplies, distribution of guest amenities such as turn-down chocolates, parcels, gifts, paperwork etc.
- Responsible for complete turn on all cabins, common areas to ready vessel for new guests. Assists with the handling of baggage, laundry, stores and garbage.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- High school diploma or equivalent GED
- TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 1-3 years of experience and/or education in the culinary, hospitality or cruise industry within the last 3 years.
- Proven team player and have a Can-Do attitude.
- Organized, keen attention to detail, even tempered.
- Strong leadership and interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for the proper cleaning procedures in the dish-wash area including but not limited to pre-rinse, pre-soak, wash, rinse and sanitize of all types of plate, silverware, pots and pans, utensils and glassware (except bar glassware).
- Implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide. Assist with trash removal and disposal.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age.
- High school diploma or equivalent GED
- Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- 6 Months experience in the culinary or restaurant industry within the last 2 years.
- Culinary certification through school or previous company preferred.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Strong interpersonal skills and guest service aptitude.
- Strong communication skills: verbal, non-verbal and written.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for the preparation of all bakery products in accordance with the ADC Menu and Recipe Guide.
- Participating in the preparation and plating of all desserts, including mise-en-place, sauce, and garnish.
- Prepares early riser, breakfast, cookie time, and cocktail hour pastries and baked goods and any other baked goods required and may assist in preparing crew meals.
- Under the guidance of the Hotel Division, develop standard recipes.
- Responsible for implementing and executing food handling and cleaning procedures in accordance with Alaska Department of Environmental Conservation regulations in the bakery and galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.
- Prepares a daily requisition of all items in his use, works with Head Chef on inventory and baking/pastry orders.
- Responsible for all baking and pastry area food service sanitary compliance. Including, but not limited to, all equipment and countertop equipment, deck, bulkheads, and overheads.
- Assists in loading, handling and proper storage of food and related items to maintain inventory at appropriate stocking levels and to ensure proper rotation of perishable and non-perishable food items.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, work place safety and respect for the environment.
- Perform other duties as assigned.
- Culinary certification through school or previous company.
- 2-4 years of experience in the culinary or restaurant industry within the last 2 years.
- Must have extensive baking and pastry experience, as well as a wide variety of international baked goods knowledge.
- Communication skills and ability to relate to guests and employees at all levels.
- Ability to train and supervise others and be able to review their work.
- Must pass a security background check and DOT drug test.
- Alaska Food Worker Card issued by DEC.
- Proven team player and have a Can-Do attitude.
- Experience in the cruise industry strongly preferred.
- Organized, even tempered.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Responsible for the preparation of all food in accordance with the ADC Menu matrix and Recipe Guide.
- Participates in the actual cooking and preparation of food items as a member of the galley staff, including baking breads, desserts, execution of breakfast and other prep as requested by Head Chef.
- Participating in the preparation and plating of all meals.
- Assists Head Chef in training, and developing of the Pantry Chefs, other Assistant Chefs, and galley stewards, by following company policies, and menus.
- Assists in loading, handling and proper storage of food and related items to maintain inventory at appropriate stocking levels and to ensure proper rotation of perishable and non-perishable food items.
- Implementing and executing food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide.
- Follows prescribed hours set forth by the Vessel’s Daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned.
- Must be minimum 21 years of age
- High school diploma or equivalent GED
- Two years restaurant/banquet cooking in positions of increasing responsibility including line cooking and prep work within the last 5 years.
- Communication skills and ability to relate to guests and employees at all levels.
- Must pass a security background check and DOT drug test.
- Alaska Food Worker Card issued by DEC.
- Proven team player and have a Can-Do attitude.
- Culinary certification through school or previous company.
- ServSafe Certified Food Protection Manager.
- Experience in the cruise industry.
- Organized, even tempered.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Deliver the highest possible quality of culinary services onboard.
- Participates in the actual cooking and preparation of food items as a member and leader of the galley team.
- Responsible for final food products for all meal periods, including butchering, portioning, preparation, execution, presentation, and exceptional flavor profile.
- Responsible for the galley department and the overall direction, supervision, training, and personal conduct of all employees assigned to the galley operation.
- Responsible for the implementation of all menus, standards, and procedures in accordance with the ADC Menu and Recipe Guide and ensuring that existing menu cycles in the food operation are followed.
- Actively controls the budget.
- Responsible for the implementation and execution of food handling and cleaning procedures in accordance with the Alaska Department of Environmental Conservation regulations in the galley as outlined in the Safe Food Handling Manual and Cleaning Specifications Guide. Follows all HACCP procedures as set by the company and sets training accordingly for all galley personnel and ensures that all galley personnel can answer all questions during sanitation inspections.
- Responsible for creating an atmosphere in the kitchen organization which will achieve maximum productivity and a high degree of responsibility towards producing safe, wholesome, high quality and attractive food for guests and crew.
- Responsible for the preparation of the weekly orders with the Hotel Manager, including loading and checking in stores, while ensuring proper FIFO rotation practices.
- Responsible for the culinary training of all galley team members.
- Acts as an ambassador, and supporter of the company’s sustainable seafood program.
- Responsible for the execution of special dietary restriction, and allergies
- Support performance management system and attend all mandatory onboard meetings.
- Strictly follows the Standard Operating Procedures and ensures the galley team does so as well.
- Practices hands-on management during all meal hours to ensure an efficient food operation and that the highest quality of food is being served for both guest and crew and takes corrective action when necessary.
- Takes ownership of the food tastings and checks the menu knowledge of the galley team.
- Guest interaction such as and not limited to beach BBQs, cooking classes, demonstrations, guiding local market visits.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, work place safety and respect for the environment
- Performs and manages other duties as assigned.
- Culinary arts degree or similar.
- Completed and approved training course that includes practical cookery, food and personal hygiene, food storage, stock control and environmental protection and catering health and safety.
- Well-rounded culinary skills to include baking, garde manger, line cooking, banquet serving, and dishwashing.
- 3-5 years of experience in the restaurant or culinary industry, with a minimum of 2 years in a supervisory or management role.
- Strategic planner with sound technical skills, analytical ability, sound judgment and operational organization.
- Must have excellent communication skills and ability to relate to guests and employees at all levels.
- Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.
- Functional knowledge of Microsoft Word, Excel, and Access.
- Must pass a security background check and DOT drug test.
- ServSafe Certified Food Protection Manager.
- Proven team player and have a Can-Do attitude.
- Experience in the cruise industry strongly preferred.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Execution and monitoring of the daily planning guide.
- Delivering the highest possible guest experience quality by training personnel onboard using the tools provided by the corporate office.
- Create and maintain an atmosphere in which each team member ‘breathes’ Alaskan Dream Cruises by maintaining a guest experience culture throughout the department.
- Establish a teamwork mentality among the department focused on displaying a Can-Do approach to assigned duties.
- Manage the execution of True Alaskan Hospitality.
- Monitor and audit execution of Standard Operating Procedures throughout the department, and compliance with all applicable federal, state and local laws and regulations.
- Effectively manages Housekeeping and Food & Beverage operations.
- Seek opportunities to improve the on-board product and its operation.
- Drive on board revenue to achieve and exceed the projected sales and on-board margins.
- Maintain costs according to set targets.
- Follow procedures in place to hold personnel accountable.
- Ensure that house rules are followed all the time in the Department.
- Manage all crew matters on the Vessel: including crew lodging, feeding, crew cabin cleanliness and maintenance (under the direction of the Captain), crew welfare and recreation, uniforms and crew laundry.
- Make sure that personnel follow prescribed hours set forth by the Vessel’s Daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness among the crew of basic safety rules and a safe working environment.
- Maintain full adherence among the crew of Alaska Department of Environmental Conservation regulations and standards, including the TAP and Alaska Food Worker training and certification.
- Other duties as assigned.
- High school diploma or equivalent GED plus commercial, Vocational, or technical training of 12 months or more in the Hospitality Industry.
- Strategic planner with sound technical skills, analytical ability, sound judgment and operational focus.
- Must have excellent communication skills and the ability to relate to employees at all levels of the organization.
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.
- Must have strong interpersonal skills and able to effectively interact with guests.
- Successful completion of TAP (Training for Alcohol Professionals) and Alaska Food Worker Card issued by DEC.
- Must pass a security background check and DOT drug test.
- Proven team player and have a Can-Do attitude.
- ServSafe Certified Food Protection Manager preferred.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Frequent public announcements informing guests of where they are along the route and noting points of interest along the way (lighthouses, historical sites, etc.).
- Maintain cruise schedule along with the captain.
- Coordinate with shore-based vendors to ensure port calls are seamless and well planned.
- Present information during run times and formal presentations of educational programs (often after dinner). Topics of focus should include Alaska Native culture, local history, local industry including fishing, timber, etc., and company history.
- Oversee and schedule educational presentations and other activities onboard.
- Work closely with the captain to coordinate various types of active exploration off vessel, including kayaking, hikes, and DIB excursions.
- Communicate with the Captain, Hotel Manager and the hospitality crew to keep everything on schedule.
- Actively monitor guest response to programming and activities and create plans to improve guest service.
- Administrative duties include supervision of the public bulletin board, distribution of turndown letters, travel logs, and tracking the travel schedule.
- Report back to Director of Guest Experience for support and direction.
- Understand and respect the many political and environmental points of view that guests hold.
- Ensure that material presented does not marginalize any traveler.
- Assist other ship departments when possible, or as assigned by the Captain or management.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Holds a position on the Vessel’s Emergency Station Bill.
- Maintain awareness of basic safety rules, workplace safety and respect for the environment.
- Commit to understanding terrain and vessel itinerary.
- Perform other duties as assigned
- BS or higher degree or equivalent experience dealing with natural resources, marine biology, environmental education (or policy), botany, forestry, environmental geography, anthropology, history, or other related field of study preferred
- Excellent communication and writing skills with the ability to provide explanation of very complex or technical matters to people with little or no background in the area under discussion
- First Aid/CPR
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel and use of PA system.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to execute operational imperatives in a swift and demanding environment.
- Must have strong interpersonal skills and able to effectively interact with guests.
- Must pass a security background check and DOT drug test.
- Proven team player and have a Can-Do attitude.
- Cruise Industry experience.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Under the direction of the Chief Mate, handle mooring lines during docking and un-docking procedures, handle anchor winches during anchor procedures, setting, taking and securing the gangway and ensure its safety for guest and crew use and assist them while using the gangway.
- Perform watch duties while underway, anchored or in-port as assigned by the Chief Mate.
- Holds a position on the ship’s Emergency Station Bill. Must meet requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
- Perform a variety of tasks as assigned by the Chief Mate. These may include janitorial duties, upkeep and maintenance of the vessel as well as guest services.
- Perform engineering and security rounds as directed by Chief Mate and Chief Engineer.
- While on watch on the bridge, assist officer on watch as directed. Specific duties such as steering, chart work, lookout, and use of bridge electronics will vary with the areas of operation and with the officer of the watch. When on duty on the bridge, those duties shall take precedence over all else and will require the utmost vigilance.
- While in port, perform duties such as but not limited to assist in baggage handling, laundry loading and un-loading, taking on potable water, taking off garbage, cleaning windows and vessel wash down.
- On turnaround day, responsible for taking on ship’s stores and assisting with baggage movements and cleaning all exterior areas that cannot be completed while underway.
- Interacting with guests in a friendly and courteous manner always. Provide friendly and professional service while assisting guests on and off the vessel at the gangway, while escorting guests to their stateroom, while working on stateroom maintenance projects, while performing safety rounds, and while the bridge is open to the guests.
- Enhance guest experience by actively searching for wildlife and bringing sightings to the attention of the officer on watch and the Naturalist.
- Safe operation of zodiacs and DIB’s, without guests, and their daily upkeep while working in conjunction with the vessel engineer.
- Follows prescribed hours set forth by the vessel’s daily roster.
- Maintain awareness of basic safety rules, work place safety and respect for the environment.
- Perform other duties as assigned.
- 1-3 years in the maritime industry with progressively responsible experience.
- Strong communication skills: verbal, non-verbal and written.
- Writing skills capable of completing forms and making log entries
- Strong interpersonal skills and guest service aptitude
- Must pass a security background check and DOT drug test.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- First Aid and CPR Certification.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Holds a position on the ship’s Emergency Station Bill. Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
- Navigation/bridge watch:
- Operate vessel during assigned night watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount.
- Monitor communication equipment and keep logs and records as required by federal, state, and local laws and regulations and Alaskan Dream Cruises.
- Make use of all bridge tools and personnel, alerting the Captain as needed or as per orders.
- Responsible for the oversight of the ship’s safety locker and all safety equipment. Ensuring that all equipment is inspected daily, weekly and monthly and the required forms filled out and kept in the onboard safety log.
- Responsible that all chart corrections, light lists, bridge resources and Notice to Mariners publications are kept current. Responsible for replying to safety or office memorandums and writing all safety inspection forms.
- On turnaround, assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.
- Education of a specialized or technical knowledge requiring formal training above high school is required.
- Master’s license for a 100-ton inland vessel.
- License endorsement required for “Unlimited Radar Observer”.
- 3-5 years in the maritime industry with progressively responsible experience.
- Excellent communication skills: verbal, non-verbal and written.
- Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
- Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
- Must pass a security background check and DOT drug test.
- First Aid and CPR Certification.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
- Chief Mate holds a position on the vessel’s Emergency Station Bill as Scene Leader.
- Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response.
- Scene leader decides who attacks the fire, where fire boundaries are set, equipment needed, firefighting agents used, etc.
- Fulfills other emergency response duties as outlined in the vessel’s Emergency Station Bill.
- Responsible for writing all Incident Report Forms as required by company policy and furnish to vessel Captain.
- Operate vessel during assigned watches to the highest professional and Alaskan Dream Cruises standards, with the safety of guests, crew and vessel being paramount.
- Monitor communication equipment and keep logs and records as required by federal, state, and local laws, regulations and instructions and Alaskan Dream Cruises. Make use of all bridge tools and personnel, alerting the Master as needed or as per orders.
- When in port will assign a gangway security watch amongst other duties as assigned by Captain.
- The Chief Mate is responsible for the supervisory management of the ship’s medical locker and the reordering of medical supplies,
- Ensure that there is always a proper and current certified medical response team aboard the ship on all cruises.
- Assign deck work lists. Every day provide a priority list of what needs to be done. Perform deckhand scheduling regarding what watch they will be on with Captain’s final approval.
- Provide deck staff with a minimum of two written evaluations per operating year.
- Train the new deckhand staff as they come aboard on how the ship operates, how they should handle lines, navigation basics, how to pilot the vessel, and emergency drill training. Shall instruct new deckhands in various procedures on how to maintain the ship e.g. painting, splicing lines, doing varnish/bright work, and docking procedures.
- Teach the licensed deckhand staff in proper small boat operations. (Zodiac, DIB, etc.)
- Responsible for the oversight of deck supplies inventory and procurement as needed.
- Oversee and assist 2nd Mate with keeping all chart corrections, light lists, bridge resources and Notice to Mariners publications current.
- Responsible for replying to safety or office memorandums and writing all Incident report forms as required by company policy. After review by Captain furnish to Operations Manager.
- Assist in the expeditious preparation of the ship for oncoming guests which includes loading ship’s stores, taking on potable water, movement of luggage, movement of laundry, and other duties as assigned by the Captain.
- Perform other duties as assigned
- Education of a specialized or technical knowledge requiring formal training above high school is required.
- Master’s license for a 100-ton inland vessel.
- License endorsement required for “Unlimited Radar Observer”.
- 3-5 years in the maritime industry with progressively responsible experience is required.
- Excellent communication skills: verbal, non-verbal and written.
- Writing skills require the ability to communicate technical information, maintain all ships logs, all vessel forms and documentation of vessel operations.
- Strong interpersonal skills require the ability to deal with discontented, argumentative and emotional crewmembers and passengers in a professional manner while maintaining Alaskan Dream Cruises high level of service and commitment to its guests and crew.
- Must pass a security background check and DOT drug test.
- First Aid and CPR Certification.
- Proven team player and have a Can-Do attitude.
- Organized, even tempered.
- Ability to take directions and work with a diverse team.
- Ability to interpret and follow rules, policy and procedures.
- Ability to maintain composure with courteous and professional demeanor.
- Strong commitment to safety.
- A genuine desire to serve the public.
- Positive, personable and professional demeanor.
- Adaptive to learning new skills and knowledge.
- Adaptive to changes in a progressive work environment.
- Strong record of being organized, dependable and punctual.
- Strong conflict resolution skills and ability to work within a diverse workforce.
Lead Support
Shore Support team members are responsible for overseeing all passenger and crew departures and arrivals from airports, as well as for providing transportation to and from hotel accommodations. The Shore Support Team is responsible for giving guests an exceptional first and last impression of Alaskan Dream Cruises.
Essential Duties & Responsibilities
Minimum Qualifications
Preferred Qualifications
Traits and Characteristics
Work Environment
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Support
Shore Support team members are responsible for overseeing all passenger and crew departures and arrivals from airports, as well as for providing transportation to and from hotel accommodations. The Shore Support Team is responsible for giving guests an exceptional first and last impression of Alaskan Dream Cruises.
Essential Duties & Responsibilities
Minimum Qualifications
Preferred Qualifications
Traits and Characteristics
Work Environment
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Linen Keeper
The linen attendant is responsible for assuring an adequate quantity of linen is maintained in the Linen Storage in Sitka and Juneau as well as on board the vessels by restocking and delivering clean linen to all parts of the organization.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt, and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a fast-paced and dynamic work environment with a diverse workforce.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Physically able to climb a 7-foot vertical ladder and ability to work standing for six hours plus per day.
Steward
The Steward is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality. Participate in evening entertainment activities as directed by the Hotel Manager.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Dining Room
Beverage Service
Crew Member
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Bartender
The Bartender is responsible for the vessel’s daily beverage sales operation including the effective administration, supervision and execution of programs consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality that drive the guest experience culture, while achieving and exceeding revenue targets.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Housekeeping Lead Steward
The Housekeeping Lead Steward plays a pivotal role in ensuring that our guests experience the highest standard of cleanliness and comfort onboard. This role is crucial in setting the standards and guiding the housekeeping team.
In addition, this position is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors, and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Hotel Rooms
Quality Assurance
Public Area Responsibility
Daily Housekeeping / Turn Day
Inventory Management
Guest Relations
Collaboration
Reporting
Crew Member
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Dining Lead Steward
The Dining Lead Steward plays a crucial role in enhancing our passengers' onboard dining experience. This individual is responsible for overseeing the seamless operation of our dining room, ensuring impeccable service standards, and maintaining an atmosphere that mirrors the natural elegance and beauty of Alaska.
In addition, this position is responsible for the vessel’s daily food and food-related beverage service to guests as well as maintaining the cleanliness of guest cabins, corridors, and public areas, consistent with the company standards and goals of providing excellent service according to the Core Values of True Alaskan Hospitality.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Dining Room
Meal/Beverage Service
Housekeeping / Turn Day
Crew Member
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Galley Utility
The Galley Utility is responsible for the handling, transport and cleaning of food, food service equipment, utensils and areas in the galley and dish-wash area of the galley under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.
Essential Duties & Responsibilities:
Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Baker/Pastry Chef
The Baker is responsible for all the baked goods and dessert production for crew and guests. Prepare and serve bakery products and meals prepared according to recipes and in a timely manner, under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.
Essential Duties & Responsibilities:
Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Assistant Chef
The Assistant Chef handles and prepares food and meals for service to guests and crew according to recipes and in a timely manner, under the direction of the Head Chef while maintaining proper galley sanitation and safety standards.
Essential Duties & Responsibilities:
Works according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Head Chef
The Head Chef directs the activities of all food preparation and service functions onboard in accordance with the ADC Menu and Recipe Guide and ensures proper training and development of the galley crew while maintaining proper galley sanitation and safety standards. The Head Chef leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement. The Head Chef is responsible for the ordering, storing and consumption of food products and meets and/or exceeds established company cost control within the department.
Essential Duties & Responsibilities:
Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Executive Chef stays in private quarters, Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Hotel Manager
The Hotel Manager is responsible for the efficient overall management and operation of the Hotel Department and other guest related programs on board ADC Vessels. The Hotel Manager leads and manages according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement that drive the guest experience culture. The Hotel Manager is also responsible for onboard revenue and cost control within the department.
Essential Duties & Responsibilities:
Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt, and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Hotel Manager stays in private quarters, Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Expedition Leader
The Expedition Leader plays a vital role aboard Alaskan Dream Cruises vessels. This position is both an expedition leader and a cruise director, who works closely with the captain and hotel manager to ensure success, safety and unsurpassed guest services on every voyage. The Expedition Leader acts as the public face of the company and communicates efforts to headquarters in Sitka, along with the captain.
The Expedition Leader ideally is a local Alaskan, or an individual who has spent extensive time in Southeast Alaska.
Essential Duties & Responsibilities:
Lead and manage according to the Core Values of True Alaskan Hospitality as defined in our Mission Statement: “Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality”.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Note:
This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, or abilities required of persons so classified or assigned.
Deckhand
Under the direction of the Chief Mate, executes duties to ensure the safe operation and maintenance of the vessel. Stands watches for navigation purposes with the Bridge Watch Officer and operates small inflatable tenders and DIBs as directed by the Chief Mate for transportation of guests on scenic rides and to and from shore.
Essential Duties & Responsibilities:
Work according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
1st Mate
Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Safety Officer. The First Mate is also responsible for all weekly, biweekly, and monthly safety inspections.
Essential Duties & Responsibilities:
Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
Chief Mate
Ensure the safety and comfort of the vessel, guests and crew as a Bridge Watch Officer and perform as the vessels Security Officer. The Chief Mate is also responsible for managing the deck crew.
Essential Duties & Responsibilities:
Leads and manages according to the core Values of True Alaskan Hospitality as defined in our Mission Statement: Immerse each guest in personable and unsurpassed level of service we call True Alaskan Hospitality.
Emergency situations:
Navigation/bridge watch:
Medical supplies:
Supervision of deck staff:
Minimum Qualifications:
Desired Qualifications:
Traits and Characteristics:
Communication:
It is strongly recommended that applicants have access to a computer and a mobile phone during the entire hiring process. We expect to hear from candidates within a few days of our communication (request for interview, documentation, follow up, etc.) Recruitment process cannot continue if the candidate is not responsive. Please note that how you communicate with a potential employer is part of the evaluation process. Always be polite, prompt and professional when communicating with the office.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Crew stays in shared quarters onboard with little privacy and relatively constant vibration and engine noise often for long periods of time. This is a fast-paced and dynamic work environment with a diverse workforce. Crew may be moved from one vessel to another at the discretion of Management. Due to remote locations of vessel routes, internet connectivity is limited. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel to the vessels in Alaska and extended stay up to 5 months on board is required. Must be physically able to work a typical workday of about 10-14 hours per day, seven days a week. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing including raingear and life preserver. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Physically able to climb a 7-foot vertical ladder and fit through a 28-inch escape hatch.
How to Apply
Please apply online via the 'APPLY HERE' link below.
Contact Info
- Lynn Stewart
- jobs@alaskandreamcruises.com
- (907) 738-1425
- www.alaskandreamcruises.com
