General Manager

Job Description

About Yosemite National Park:​

There's so much to love in Yosemite National Park – the ultimate outdoor playground – year-round. Be part of the Yosemite experience! Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more! Expand your career, cultivate environmental stewardship, and explore your personal interests.​

Located in Central California in the Sierra Mountains, 4 hours east of San Francisco. The idea of National Parks began here when Abraham Lincoln signed the Yosemite Land Grant on June 30, 1864, during the Civil War. This was the first time the government signed the protection of public lands into public policy based on natural beauty and preservation for future generations.​

As a General Manager you will plan, manage, and guide contracted services for multiple sites for a client or for multiple clients normally generating  $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client(s), services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

COMPENSATION: The salary rate for this position ranges from $90,000.00 to $100,000.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. 

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

The successful General Manager:

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.

• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.

• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.

• Meaningful experience in service industry, contract services, or hospitality environment.

• Proven ability leading through other managers.

• Experience in creating and managing a department budget, financial controls and analysis.

• Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).