Front Desk

We are currently seeking Front Desk Agents, at our historic hotel, The Island House.

These positions are full-time and run through late October.

We have dorm-style housing available on Mackinac Island at a cost of $95.00 per week.  Maximum two people to a room.  Just a short ten-minute walk from the hotel. 

The Island House is a member of the Historic Hotels of America and is a one-of-kind property located at the edge of Haldimand Bay on the Island.

About Mackinac Island

Mackinac Island is a unique place located between Michigan's rugged upper and lower peninsulas where Lake Huron and Lake Michigan meet. There are no motor vehicles on the Island, which is accessible only by ferry, plane and private watercraft.

No motor vehicles mean no rush hour, no commute and little pollution. Leave a big portion of your carbon footprint on the mainland. Walk or ride your bike to get around. When you are not trapped in a car you have a chance to see the water and see the trees. Things slow down, you suddenly have a chance to say hello to people. Mackinac Island has a sense of community as a direct result of this freedom.

You can be in the woods on a secluded trail in less than ten minutes after work. You can have a rock beach all to yourself if you head a mile out of town on a bike. The Island is 80% State Park and it is here for all of us to share.

If you are tired of watching other people have adventures on TV, live your own!

Live it on Mackinac Island!

Front Desk Agent

Must present a personable, helpful and professional image. Responsible for checking guest in and out of the Hotel, making necessary travel arrangements and assisting with general information. Responsible for running reports required by Front Desk Manager.

Principal Duties and Responsibilities

• Responsible for checking guests in and out of the hotel

• Issue room keys, pamphlets, discount cards, etc

• Work in conjunction with the bell staff to assist guests to their rooms

• Answer various questions from guests

• Compute bills, collect payments and make change for guests

• Make coffee in the morning for guests

• Arrange for champagne to be sent to rooms when appropriate

• Run various reports – handwritten and computer

• Other duties as assigned 

Knowledge, Skills and Abilities Required

• Must have excellent communication skills

• Basic reading and math skills

• Knowledge of using and adding machines and cash register

• Ability to understand and carry out instructions

• Must be able to type 30+ wpm

• Must maintain a professional manner under stress