The Klondike Group

Current Job dates:

Currently recruiting for the season that runs from April 18th, 2025 to October 15th, 2025.

DIY Jeeps Tours and AVIS Operations
Lot and Vehicle Attendant
$16.00 - $20.00 / hour
Skagway
Job Title: Lot Attendant
Location: DIY Jeeps Tours & Avis Rental Car, Skagway, Alaska
Position Type: Seasonal
 
Position Overview:
As a Lot Attendant at DIY Jeeps Tours and Avis Rental Car in Skagway, Alaska, you will play a crucial role in managing vehicle check-ins and check-outs, ensuring our fleet of vehicles is properly maintained and everything is ready for customer use. This role involves interacting with guests, ensuring they have all the necessary information for a smooth experience, and communicating any vehicle issues or maintenance needs. If you’re organized, detail-oriented, and enjoy working outdoors in a busy environment, this position is perfect for you.
 
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Job Responsibilities
 
Vehicle Check-In & Check-Out
Greet and check-in guests as they arrive to pick up their rentals or return vehicles. Ensure all necessary paperwork is completed accurately, and that customers have all the information they need for a safe and enjoyable tour or rental experience.
 
Vehicle Inspections
Conduct thorough inspections of vehicles upon check-in and check-out, documenting the condition of each vehicle, noting any pre-existing damage, and logging this information for reference.
 
Communication of Vehicle Issues
Identify and record any vehicle maintenance issues or damage. Communicate these issues promptly to management or the maintenance team to ensure timely repairs and upkeep of the fleet.
 
Customer Interaction & Information
Ensure all guests receive accurate and timely information about their rental or tour. Provide clear instructions on vehicle operation, safety procedures, and expectations, ensuring customers feel confident and informed.
 
Fleet Maintenance Support
Support the maintenance and cleanliness of the fleet. Ensure all vehicles are in good working order and ready for customer use.
 
Record Keeping & Reporting
Accurately record vehicle conditions, mileage, and any maintenance or repair requirements. Ensure that all check-in and check-out procedures are followed meticulously and that necessary logs are updated.
 
Lot Organization & Safety
Ensure the lot is organized and efficiently set up for vehicle storage. Monitor lot safety, making sure vehicles are parked in an orderly manner and that there are no hazards for staff or customers.
 
Customer Service
Provide excellent customer service by addressing any guest concerns or questions, ensuring their overall experience is seamless and enjoyable. Maintain a friendly and professional demeanor at all times.
 
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Regularly lift and carry 25pounds.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, responding to the needs of groups and individual customers
 
---
Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
 
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
 
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with clients/customers.\
 
---
Adherence to Company Policies
Complies with all company policies and procedures.
Attends required training and meetings.
Follows safety protocols and workplace guidelines.
Reports violations or concerns to supervisors promptly.
 
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Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus
Employee discounts
 
Read more
DIY Jeeps Tours and AVIS Operations
Tour/Counter Attendant
$17.50 - $21.00 / hour
Skagway
Job Title: Tour/Counter Attendant
Location: DIY Jeeps Tours & Avis Rental Car, Skagway, Alaska
Position Type: Seasonal
 
Position Overview:
At DIY Jeep Tours and Avis Rental Car in Skagway, Alaska, our Tour Attendants are the first point of contact for customers, setting the tone for their experience with us. As a Counter Attendant, you’ll welcome guests with a friendly and professional demeanor, assist with reservations, and ensure each customer receives excellent service. Your responsibilities will include managing check-ins, taking customer requests, accepting payments, and helping guests with any needs or questions they may have during their visit. This role requires a positive attitude, attention to detail, and the ability to thrive in a fast-paced environment.
 
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Job Responsibilities
 
Customer Service Excellence
Greet each customer with a warm, friendly, and welcoming attitude. Ensure that all visitors feel comfortable and well-cared-for from the moment they arrive until they depart.
 
Check-In & Reservations
Efficiently check-in customers for their Jeep tours or car rentals, providing all necessary instructions and ensuring they have all the information needed for a smooth experience. Upon return, assist with check-in process for all vehicles and review tour feedback with customers.
 
Communication & Problem Solving
Listen carefully to customer requests to ensure accuracy when processing orders.
Address any issues or questions with professionalism and a solutions-focused approach, demonstrating strong problem-solving abilities.
 
Payment Processing & Transactions
Accurately process payments for tours, vehicle rentals, and other services.
Handle cash, credit cards, and receipts efficiently, ensuring all transactions are completed with care and precision.
 
Team Collaboration
- Work closely with other team members to ensure seamless operations.
- Assist in various tasks as needed, always maintaining a positive and cooperative attitude to promote a productive, enjoyable work environment.
 
Maintain Cleanliness & Organization
- Ensure the counter area is clean, organized, and well-stocked at all times.
- Follow cleaning checklists and assist with cleaning and routine maintenance checks on vehicles
 
Customer Engagement:
Create a positive, memorable experience for each customer by providing excellent service and going the extra mile to meet their needs.
Strive to enhance customer satisfaction, encouraging repeat business and positive reviews.

 
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Regularly lift and carry 25 pounds.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, while responding to the needs of groups and individual customers
 
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Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
 
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
 
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with clients and customers.
 
---
Adherence to Company Policies
Complies with all company policies and procedures.
Attends required training and meetings.
Follows safety protocols and workplace guidelines.
Reports violations or concerns to supervisors promptly.
 
 
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Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus
Employee discounts
 
Read more
Skagway Pizza Parlor
Pizza Parlor Worker
$16.00 - $19.00 / hour + tips
Skagway
Job Title: Sandwich Artist
Location: Skagway Subs
Seasonal
 
Job Summary:
Join the dynamic team at Skagway Pizza Parlor and contribute to providing fresh, high-quality meals in a fast-paced environment. As a Food Preparation Worker, you will play a vital role in ensuring efficient kitchen operations by preparing ingredients, assisting with basic cooking tasks, and maintaining a clean and organized workspace.
 
Key Responsibilities:
Prepare ingredients by washing, peeling, chopping, slicing, and dicing vegetables and meats.
Assemble and prepare pizzas, sandwiches, salads, and other menu items according to standardized recipes.
Assist cooks with basic cooking tasks 
Monitor and replenish prep stations throughout the shift.
Store food properly and ensure all ingredients are fresh and within expiration guidelines.
Maintain cleanliness and organization of the kitchen, including washing dishes, sanitizing surfaces, and following all health and safety regulations.
Assist with unloading and organizing food deliveries.
Collaborate with team members to ensure orders are completed in a timely manner.
Adhere to all company policies and procedures to ensure a positive guest experience.
 
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Regularly lift 25 pounds.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, while responding to the needs of groups and individual customers
 
---
Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
 
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
 
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with clients and customers.
 
---
Adherence to Company Policies
Comply with all company policies and procedures.
Attend required training and meetings.
Follow safety protocols and workplace guidelines.
Report violations or concerns to supervisors promptly.
 
---
Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus available.
Employee discounts available.
Read more
Skagway Pizza Parlor
Pizza Cook
$16.00 - $19.00 / hour + tips
Skagway
Job Title: Pizza Cook
Location: Skagway Pizza Parlor
Employment Type: Seasonal 
 
 
Job Summary:
Skagway Pizza Parlor is seeking enthusiastic and detail-oriented individuals to join our team as Pizza Cooks. In this role, you will be responsible for crafting delicious, high-quality pizzas and subs to ensure a top-notch experience for our customers.
 
Key Responsibilities:
Assemble and prepare pizzas and subs to order, following standardized recipes and customer requests.
Prepare ingredients by slicing meats, cheeses, and vegetables, ensuring freshness and quality.
Maintain an organized and clean workstation throughout the shift.
Monitor and replenish stations to ensure ingredient availability.
Collaborate with kitchen staff to meet customer orders in a timely and efficient manner.
Ensure all food handling and preparation follows health and safety regulations.
Provide friendly and attentive customer service when interacting with guests.
Assist in unloading and stocking food deliveries.
Uphold Skagway Pizzas’ standards for food presentation and quality.
 
 
Physical Requirements
Ability to stand, walk, and move for extended periods.
Lift and carry up to 25 pounds regularly.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
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Skills and Experience
Experience in food industry is a plus, but not necessary 
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
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Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintain personal hygiene and cleanliness.
Adhere to uniform or dress code guidelines.
Present a clean and polished appearance when interacting with clients/customers.
---
Adherence to Company Policies
Comply with all company policies and procedures.
Attend required training and meetings.
Follow safety protocols and workplace guidelines.
Report violations or concerns to supervisors promptly.
---
Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus available.
Employee discounts available.
 
 
Read more
Yukon Heath’s Popcorn Emporium
Popcorn Cook
$16.00 - $18.00 / hour + tips
Skagway
Job Title: Popcorn Cook
 
Location: Yukon Heath’s Popcorn Emporium, Skagway, Alaska
 
Position Type: Seasonal
 
 
Position Overview
At Yukon Heath’s Popcorn Emporium, our cooks are the heart of the operation! Every day, you’ll be responsible for cooking large batches of our famous gourmet popcorn, following our secret recipes to deliver a one-of-a-kind, high-quality snack for our guests. You’ll play a vital role in maintaining operations, ensuring our popcorn is consistently fresh, delicious, and presented beautifully. If you’re a team player with a passion for quality food and fast-paced environments, this is the perfect role for you!
 
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Job Responsibilities
 
Popcorn Production & Recipe Adherence
Follow company recipes exactly to ensure the highest quality, freshness, and flavor consistency. Prepare gourmet popcorn in batches and monitor the cooking process to maintain the perfect taste and presentation.
 
Team Collaboration & Positive Attitude
Maintain a friendly, upbeat attitude, and work closely with fellow team members to ensure smooth operations. Be ready to jump in wherever needed to support the team and maximize productivity.
 
Quality Control
Taste test products regularly to ensure each batch meets the expected flavor profile. Keep production consistent and ensure all popcorn is fresh and delicious. Maintain high presentation standards at all times.
 
Stock Management & Ingredient Inventory
Maintain accurate inventory levels for ingredients and prepared products. Ensure the FIFO (First In, First Out) system is followed for ingredient rotation to reduce waste and maintain freshness.
 
Health & Safety Compliance
Follow all health and safety guidelines to ensure a clean, safe work environment. Complete daily and weekly cleaning tasks to keep the work area and all equipment spotless and in good working condition.
 
Preventive Maintenance & Equipment Care
Conduct routine preventive maintenance on popcorn equipment to ensure it operates efficiently. Report any issues to management for prompt attention.
 
Efficient Workflow & Waste Reduction
Work quickly and efficiently in a fast-paced environment, minimizing waste of ingredients while maintaining product quality. Ensure all recipes are prepared to fit the occupancy need and assist in maintaining a steady production flow throughout the day.
 
Customer Interaction
You must interact with customers, serving them in a friendly and efficient manner while maintaining a positive, guest-focused environment. Ensure customer satisfaction by delivering high-quality, freshly prepared popcorn.
 
Maintain Cleanliness & Organization
Ensure the workstations are kept clean, organized, and ready for the next batch of popcorn production. Follow daily setup and takedown procedures to maintain a safe and efficient work environment.
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Lift and carry 25 pounds regularly 
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
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Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with clients/customers.
---
Adherence to Company Policies
Complies with all company policies and procedures.
Attends required training and meetings.
Follows safety protocols and workplace guidelines.
Report violations or concerns to supervisors promptly.
---
Benefits and Perks
Competitive wages and performance-based incentives.
End of season bonus
Employee discounts
 
 
Read more
Yukon Heath’s Popcorn Emporium
Popcorn Prep/Cashier
$16.00 - $18.00 / hour + tips
Skagway
Job Title: Popcorn Cashier
Location: Yukon Heath's Popcorn Emporium, Skagway, Alaska
 
 
Position Overview:
Join our friendly and vibrant team at Yukon Heath's Popcorn Emporium—a unique and beloved destination in Skagway, Alaska. As a Popcorn Cashier, you’ll play a crucial role in delivering exceptional customer service while handling cash transactions, assisting customers with purchases and ensuring a clean and organized environment. This is an exciting opportunity for individuals who love to engage with people and have a passion for providing excellent and memorable guest experiences.
 
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Job Responsibilities:
 
Provide warm, friendly, and personalized service to every guest. Assist customers and offer product recommendations, ensuring their satisfaction.
 
Accurately process cash, credit, and debit transactions using the register, handle money responsibly, and provide customers with correct change and receipts. Ensure proper cash drawer management throughout your shift.
 
Develop a strong understanding of our menu items and recipes, being able to answer
customer questions and make recommendations based on their preferences.
 
Assist with preparation of popcorn ensuring high quality and consistency. Monitor inventory and assist in restocking items as needed.
 
Maintain cleanliness and organization in the cash register area, customer service space, and any areas related to food preparation.
 
Follow daily and weekly cleaning checklists to uphold a tidy and inviting environment
 
Engage in friendly conversation while maintaining professionalism. Create an enjoyable atmosphere while assisting and answering customer questions.
Work as part of a team to ensure smooth store operations, helping out fellow team members as needed. Share feedback and suggestions to improve the overall customer experience and store operations.
 
 
 
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Lift and carry up to 25 pounds regularly.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, while responding to the needs of groups and individual customers
 
---
Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
 
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Displays a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
 
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintains personal hygiene and cleanliness.
Adheres to uniform or dress code guidelines.
Presents a clean and polished appearance when interacting with co-workers and customers.
 
---
Adherence to Company Policies
Complies with all company policies and procedures.
Attends required training and meetings.
Follows safety protocols and workplace guidelines.
Reports violations or concerns to supervisors promptly.
 
---
Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus available.
Employee discounts available.
Read more
Skagway Pizza Parlor
Restaurant Manager
$19.00 - $24.00 / hour + tips
Skagway
Job Title: Restaurant Manager
Location: Skagway Pizza Parlor
Employment Type: Seasonal 
 
 
Job Summary:
We are seeking a motivated and experienced Food Service Manager to oversee operations at the Skagway Pizza Parlor. This role involves managing daily food and beverage preparation, ensuring top-tier customer service, and supervising kitchen and front-of-house staff. The ideal candidate will ensure high-quality food standards, drive sales, and create a welcoming environment for guests.
 
Key Responsibilities:
Oversee daily food and beverage operations, ensuring smooth and efficient service.
Train, schedule, and supervise kitchen and front-of-house staff.
Develop and maintain high standards for food quality, presentation, and service.
Create staff schedules to ensure appropriate coverage and manage labor costs.
Monitor inventory levels and coordinate orders for ingredients, beverages, and supplies.
Ensure compliance with health, safety, and sanitation regulations.
Handle customer inquiries, feedback, and complaints, resolving issues promptly.
Implement promotional strategies to boost sales and attract new customers.
Collaborate with management to develop new menu items and limited-time offers.
Oversee cash handling, sales reports, and financial transactions for accuracy.
Maintain equipment and arrange necessary repairs or maintenance.
 
Qualifications:
Proven experience as a manager or supervisor in the food and beverage industry.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Ability to multitask and thrive in a fast-paced environment.
Knowledge of food safety regulations and industry best practices.
Experience with scheduling, inventory management, and ordering.
High school diploma or equivalent; further culinary training is a plus.
Willingness to work flexible hours
 
Physical Requirements:
Ability to stand and walk for extended periods, including during busy service hours.
Lift and carry up to 50 pounds (e.g., supplies, cases of beverages).
Ability to bend, reach, and perform tasks in a fast-paced environment.
Comfortable working in hot, cold, and noisy environments (e.g., kitchens, dining areas).
Manual dexterity for handling equipment, utensils, and point-of-sale systems.
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QUALIFICATIONS
Bachelor’s degree in Hospitality Management, Culinary Arts, or related field (preferred).
Minimum of 3-5 years of experience in food and beverage management.
Proven track record of managing staff and operations in a high-volume setting.
Certification, or willingness to obtain  in food safety and alcohol service (e.g., ServSafe, TIPS).
Strong knowledge of budgeting, inventory management, and cost control.
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Skills and Experience
Excellent leadership and team management abilities.
Strong problem-solving skills and ability to make decisions under pressure.
Experience in menu planning, event coordination, and vendor negotiations.
Ability to train and mentor staff to ensure exceptional service.
Proficiency in restaurant management software and point-of-sale systems.
Exceptional communication and interpersonal skills.
 
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Work Ethic and Teamwork Standards
Commitment to delivering exceptional guest experiences.
Willingness to work flexible hours, including nights, weekends, and holidays.
Ability to lead by example and foster a positive team environment.
Strong focus on continuous improvement and staff development.
Hands-on approach to ensure smooth operations during peak hours.
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Appearance Standards
Maintains a clean, professional, and polished appearance at all times.
Adheres to uniform guidelines or dress code as required by the establishment.
Ensures staff maintains proper hygiene and uniform standards.
Represents the company’s brand with confidence and professionalism.
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Adherence to Company Policies
Ensures compliance with health, safety, and sanitation regulations.
Upholds company policies on guest satisfaction, employee conduct, and workplace safety.
Conducts regular staff training and ensures policy awareness.
Maintains accurate records and reports in alignment with company procedures.
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Benefits and Perks
Competitive salary with performance-based bonuses.
End of Season Bonus
Employee meal discounts and dining privileges.
Opportunities for career growth and professional development.
Read more
Southeast Tours
CDL Driver/Tour Guide
$25.00 - $28.00 / hour + tips
Skagway
We are hiring for the 2025 Cruise Ship Season! 
April 18th, 2025 through October 15th 2025
 
CDL Drivers for Tours and Shuttle Transportation
We are seeking individuals who love storytelling, have excellent customer service skills, and thrive on adventure. If you’re passionate about sharing unique stories, meeting people from around the globe, and navigating breathtaking landscapes, this role is perfect for you! 
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ALL DRIVERS WILL PROVIDE SHUTTLE TRANSPORTATION AND DRIVE TOURS
 
1. Shuttle Transportation
When driving shuttles, your main focus will be providing safe, on-time transportation for cruise ship passengers. As the first point of contact for many visitors, delivering exceptional customer service with a friendly, positive attitude is essential. Our drivers play a key role in creating memorable experiences and making guests feel welcome from the very start.
 
2. Driving Tours
As a Tour Driver, your primary responsibility is to create memorable experiences for guests in a safe and professional manner. You’ll play a vital role in delivering exceptional guest experiences by transporting visitors safely through breathtaking landscapes while providing engaging, informative, and entertaining tours. You’ll meet people from all over the world each day, so building connections and creating unforgettable moments is an essential part of the role.
 
This position requires strong attention to detail, a commitment to safe driving practices, and the ability to make quick, sound decisions when needed.
 
Beyond driving, you’ll assist the team as necessary—whether that’s helping at the tour desk or representing the company at the dock. Duties may include welcoming cruise passengers, assisting with logistics, answering questions, and ensuring a seamless transition from ship to shore.
 
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Qualifications:
• Must be 21+ years of age
• Minimum Class C CDL
• Passenger Endorsement
• Current Medical Card
• Valid Passport Required
• Must be able to enter Canada
• Must be able to pass a pre-employment background check and drug screening
• Must be able to pass a background check to obtain a TWIC card (Transportation Worker  Identification Credential) in Skagway
 
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Requirements: 
Commitment to Safe Driving Practices: Always prioritize passenger and vehicle safety by following all traffic laws and protocols.
 
Strong Communication Skills: Ability to interact effectively with a diverse group of passengers and communicate tour narratives confidently.
 
Customer Service Orientation: Exhibit patience, professionalism, and a positive attitude to ensure a welcoming environment for all guests.
 
Adaptability: Flexibility to adjust schedules and routes as needed in response to weather, delays, or operational changes.
 
Physical Stamina: Must be able to handle the physical demands of varying terrain and weather conditions while driving and working outdoors.
 
Tour Guide Experience: Experience as a tour guide or in a similar role is preferred but not required. A passion for storytelling and educating others is essential.
 
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Responsibilities:
Drive Tours and Shuttle Transportation: Operate vehicles safely for scenic tours and provide on-time shuttle services for passengers arriving at or departing from cruise ships.
 
Deliver Informative Commentary: Share engaging, fun, and accurate information about Skagway’s history, landmarks, and culture.
 
Assist with Mobility Challenged Guests: Ensure guests with mobility challenges or other special needs have access and assistance during transport.
 
Customer Service Duties: Represent the company professionally by answering questions, assisting with logistics, and ensuring that guests feel welcomed.
 
Act as a Dock Representative: Welcome cruise passengers as they arrive, help facilitate smooth transitions from ship to shore, and answer questions about tours and services.
 
Vehicle Maintenance: Ensure vehicles are clean, inspected, and operating properly before each shift.
 
Respond to Emergencies: Quickly assess situations, make sound decisions, and resolve problems that may arise during tours, such as weather changes or passenger needs.
 
Collaborate with Team Members: Work with dispatch, logistics, and other team members to ensure seamless daily operations.
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Benefits & Perks:
Competitive Pay & Bonuses: Earn competitive wages, with the opportunity for overtime, and eligibility to receive seasonal bonuses.
 
Employee Housing: Enjoy the convenience of private room accommodations provided by the company, ensuring a comfortable and stress-free living experience during your seasonal stay.
 
Meals: Benefit from employee discounts and meal cards to make dining more affordable and accessible during your off-hours.
 
Uniforms: The company provides new, high-quality jackets, shirts, and hats to ensure all drivers look professional and feel well-equipped for the role.
 
Supportive Team Environment: Join a close-knit, friendly, and diverse team that emphasizes collaboration, hospitality, safety, and hard work.
 
Paid Comprehensive Training: Extensive training for tour driving including ADA and local history.
Read more
Richter's Souvenir Shop
Retail Cashier/Sales Associate
$16.00 - $19.00 / hour + tips
Skagway
Job Title: Retail Cashier/Sales Associate
Location: Richter’s, Skagway, Alaska
Position Type: Seasonal
 
Position Overview:
Join our energetic team at Richter’s, a beloved retail destination in the heart of Skagway, Alaska! As a Retail Cashier/Sales Associate, you'll provide top-notch customer service, assist with sales transactions, and ensure that our customers have an enjoyable and memorable shopping experience. This is a seasonal position perfect for individuals who enjoy interacting with customers, have a passion for retail, and thrive in a fast-paced, tourism-driven environment.
 
 
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Job Responsibilities
 
Customer Service Excellence:
Greet customers with a friendly attitude, offering assistance and product recommendations. Help customers find items, answer questions, and ensure they have an outstanding shopping experience.
 
Cash Register Operations:
Accurately process sales transactions, including cash, credit, and debit payments. Handle returns and exchanges professionally and ensure proper change and receipts are provided.
 
Merchandise Knowledge:
Develop a strong knowledge of the products we sell, including unique and local items, gifts, and souvenirs. Be ready to provide information to customers and suggest items based on their interests.
 
Store Organization & Maintenance:
Maintain a neat, organized, and visually appealing sales floor. Help with restocking shelves, arranging displays, and ensuring the store is clean and clutter-free.
 
Inventory Management:
Assist with inventory control by tracking stock levels, receiving deliveries, and helping with product placement. Notify management of low-stock items or product needs.
 
Customer Engagement:
Build rapport with visitors, making them feel welcomed and valued. Create a pleasant and positive atmosphere, and memorable guest experience while maintaining a high level of professionalism.
 
Sales & Upselling:
Encourage sales by suggesting related items and promoting products. 
 
Team Collaboration:
Work with fellow staff members to ensure smooth store operations. Help with opening and closing tasks, cleaning, and preparing the store for the next shift.
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Physical Requirements
Ability to stand, walk, and move for extended periods.
Lift and carry up to 25 pounds regularly.
Lift and carry up to 50 pounds as needed.
Perform repetitive tasks with precision and attention to detail.
Ability to work in varying environments (e.g., outdoor, warehouse, office).
Ability to stand and remain on your feet for extended periods in a dynamic and fast-paced setting, responding to the needs of groups and individual customers.
 
---
Skills and Experience
Ability to work independently and in a team environment.
Strong organizational and multitasking skills.
Customer service or client-facing experience is a plus.
Leadership and project management experience, if applicable.
 
---
Work Ethic and Teamwork Standards
Reliable, punctual, and dedicated to task completion.
Willingness to collaborate and support team objectives.
Open to feedback and continuous improvement.
Display a proactive and positive attitude.
Ability to meet deadlines consistently under minimal supervision.
 
---
Appearance Standards
Professional attire appropriate to company standards and role requirements.
Maintain personal hygiene and cleanliness.
Adhere to uniform or dress code guidelines.
Present a clean and polished appearance when interacting with co-workers and customers.
 
---
Adherence to Company Policies
Comply with all company policies and procedures.
Attend required training and meetings.
Follow safety protocols and workplace guidelines.
Report violations or concerns to supervisors promptly.
 
---
Benefits and Perks
Competitive salary and performance-based incentives.
End of season bonus available.
Employee discounts available.
Read more