Support Specialist
Above and Beyond Alaska LLC
Auke Bay, Alaska and Juneau, Alaska
Support Specialist - Join Juneau's Top Rated Guiding Outfitter!
Seasonal
Job Starts: May 01, 2025
Juneau's Top Rated Glacier and Kayak Guiding Outfitter is Hiring
Above & Beyond Alaska (ABAK) is a locally owned and operated guiding company based in Juneau. We've been facilitating outdoor adventure experiences on the ocean and ice since 2002. Our small group adventures include canoeing on a glacial lake, hiking near and on the Mendenhall Glacier, kayaking to humpback whale feeding grounds, and brown bear viewing on Admiralty Island.
Nestled between the Icefield and the Pacific Ocean, Juneau, AK is a bustling community of outdoor enthusiasts that take advantage of long summer days to explore the temperate rainforest, glacial ecosystems, and world-class paddling areas.
Jobs in the Spotlight
About Above & Beyond Alaska Wilderness Adventures
Above and Beyond Alaska (ABAK) is a top-rated, small-group, wilderness guiding company located in Juneau, Alaska. We were voted as the 10th best kayak tour company in 2023 by USA Today's Readers Choice!
We have been exploring the Juneau Icefield, Tongass National Forest, and Inside Passage since 2002, and are celebrating 21 years in business this summer.
While experience is preferred, it's not required to work with us. We'll train exceptional individuals who are punctual and professional, dedicated to working outside, and thrive as part of a cohesive team. We're committed to finding the best people who can contribute to our positive, safe, and supportive work environment.
All applicants, regardless of experience, must share our passion for promoting environmental conservation through education.
The Employee Experience
The Job
Above and Beyond Alaska prioritizes safety and environmental stewardship. Our comprehensive guide training program provides novice and experienced guides an opportunity to develop technical skills and a sound, working knowledge of Juneau's diverse ecological zones. This extensive training program is paid and takes place during the last week of April. All non-guide staff training will occur on the job and commence on the first day of employment.
Our management team is dedicated to empowering our team members, contributing to a solution-oriented environment, and consistency in mutual expectations. Our work environment is both independent and team-oriented. Self-directed individuals who also excel when collaborating or supporting coworkers thrive in our workplace.
While most of our guests are from out-of-town, Above and Beyond Alaska is deeply connected with the Juneau community and is actively involved with non-profit educational and support groups for children and adults.
We love to collaborate, have fun, and work hard.
Living in Juneau
Our landscape is diverse - when you're not kayaking to an uninhabited island or exploring the deep blue of a glacier, hike to the top of the Coastal Mountains on Juneau's seemingly endless trail system or find a remote beach at the end of our road system. The outdoor enthusiast will find no shortage of activities to fill their free time, or companions to recreate with. We strive to schedule 1 - 2 days off per week throughout the summer so our team can relax, recharge and explore.
Ideal Candidate
Our team members:
- Love to teach.
- Seek diversity in coworkers and clientele
- Prioritize Safety
- Have a background as a naturalist, outdoor educator, or environmental advocate
- Demonstrate conservative judgment and decision making
- Value organization in their professional lives.
- Speak more than 1 language
- Communicate effectively with each other
- Find joy in making others smile
- Are honest, compassionate, hardworking, and attentive to detail.
- Love to learn.
All applicants must be 21 years of age or older and a United States Citizen (or be eligible to work in the US). Applicants must also possess a valid driver’s license, a driving record free of moving violations in the past 5 years, and the medical certification pertinent to their desired position. See job descriptions for additional requirements.
Exceptional individuals younger than 21 years of age or without a driver’s license may be considered – please email info@beyondak.com before applying.
Above and Beyond Alaska does not currently sponsor any type of work visa.
Room and Board
A campground is available for housing for an additional fee and is first come, first serve. You can pitch a tent, drive your car, or bring an RV/Camper up to Juneau and you can park it at our partner campground for the summer.
Juneau is a seasonal destination for government workers in the winter, and tourism-based crews in the summer. While ample housing is available for seasonal workers, the best opportunities go fast! Upon hire, we recommended pursuing housing opportunities immediately - we can help connect you with realistic housing options, and will do everything we can to help you find a place to lay your head.
The cost of living in our land and water-locked community is a bit higher than down south. Everything arrives in Juneau by boat, barge, or airplane.
Employee Perks
- Competitive Wages in the Industry
- Optional 401K plan
- End of Season Bonus, Pro-Deal Purchasing Privileges
- Free Trips for you, your friends and family on a space-available basis
- Paid Training (Preseason, and Ongoing throughout the Season)
- Free or Discounted Trips with participating tour operators (whale watching, helicopter flights, etc.)
- Free Use of Kayaks, Paddleboards, and an array of outdoor gear
- Discounted flights with our partner, Alaska Seaplanes
- Free fitness membership during the summer months
- Housing available at local campground, first come first serve
Getting Here and Getting Around
Juneau Alaska can be accessed by plane or ferry only. Once you're here, take advantage of the bus system or ride your bike!
Flights from Seattle arrive daily (Alaska Air, Delta). The Alaska Marine Highway has regular ferry service connecting Juneau with Haines and Skagway, Bellingham, WA, and Prince Rupert, BC.
Regardless of your mode, book your flight or ferry ASAP.
For Fun
- Long before prospectors flocked to the Juneau area, the Tlingit, Haida and Tsimshian cultures of Southeast Alaska had been established for thousands of years. Learn about Juneau's rich Alaska Native Culture, history, art, and language at the Walter Soboleff Building/Sealaska Heritage, Alaska State Museum, and the Biennial Celebration.
- 250+ Miles of Trails - Summit mountains, explore glaciers, backpack to remote cabins on alpine lakes, trail run past abandoned mine shafts, cool off in frigid, glacial-fed waterfalls!
- Wildlife Watching! Humpback Whales, Orcas, Sea Lions, Seals, Brown Bears, Black Bears, Porcupines, Squirrels!, Marmots, Martins, Bald Eagles...endless wildlife for responsible viewing.
- Fly in a Float Plane or Helicopter! Fly to world-famous lodges, Admiralty Island, and far corners of the Juneau Icefield.
- Go Fishing - Ample shore and boat fishing opportunities for an array of fish. Salmon, Halibut, Dolly Varden, Trout, Crabs...AK Fishing License Required
- Live Music, Diverse Restaurants, Art Galleries, and Cultural Landmarks - Downtown Juneau, while small, has it all!
How to Apply
Apply online via the button below. We look forward to hearing from you!
Contact Info
- Hiring Manager
- hr@beyondak.com
- (907) 364-2333
- beyondak.com
